Assurance of Learning - College of Business Northern Illinois University

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Assurance of Learning Resources


Undergraduate Closing the Loop
(view MBA Closing the Loop)

Learning Goal

Continuous Improvement
Actions/Status

Business Communication
Learning Objectives 1&3
(Written)

Fall 2010: Pilot test a written communication rubric.

Spring 2011: Demographic fields added to rubric.

Fall 2011: Set target at 75% of students will meet or exceed expectations; Monitor performance; Consider MGMT 346 instructor suggestions after three instructors have collected and analyzed assessment data; Track native versus transfer student performance through one rotation of instructors.

Spring 2012: Monitor performance; Present future data in by three year average, academic year average, and semester average.

Fall 2012: Emphasize Writing Strategy in MGMT 346 and throughout the Finance upper-division curriculum.

Spring 2013: Continue to track native and transfer student data; Investigate means of external validation of results.

Business Communication
Learning Objective 2
(Oral)

Fall 2010/Spring 2011: Pilot test an oral communication rubric.

Fall 2011: Conduct future assessments in UBUS 311 in odd year spring and fall semesters to achieve a representative sample of majors; Track native versus transfer student performance when performance falls below the target; Create a central place for new and existing student toolkit resources, including the Management Department Oral Presentation Video; Set target at 75% of students will meet or exceed expectations.

Spring 2012: Monitor performance; Present future data in by three year average, academic year average, and semester average. Added a lecture on oral presentation skills to UBUS 311.

Business Ethical Awareness

Summer 2010: Implement a data analysis plan.

Spring 2011: Collect new baseline data from incoming juniors every five years, starting in the fall of 2011; Give baseline data to the departments for two faculty members to code with training from the BELIEF team; Remain on the odd spring data collection cycle for seniors; The Director of the BELIEF Program will visit department meetings to discuss how individual teaching of ethics is aligned with the BELIEF Framework.

Fall 2012: Set a target performance level at 75% of students meeting or exceeding expectations; Eliminate the baseline assessment for Assurance of Learning purposes; Revise the way vignettes are presented and answered by encouraging more depth in analysis in the prompt, making scenario language consistent, exploring the possibility of changing written vignettes to video format.

Problem Solving
Learning Objectives 1-4

Fall 2010/Spring 2011: Develop a measurement tool.

Spring 2012: The College Curriculum Committee will discuss how problem solving is taught in the core curriculum; The Assessment Coordinator will offer to visit each department to discuss the framework and the results; Collect major data from the students completing future assessments; Revise the assignment prompt to include the elements of the framework for the fall 2012 assessment.

Spring 2013: Monitor results; Set the performance target at 75% of students will meet or exceed expectations.

Common Business Knowledge
Learning Objectives 1
(Management & Control of Money)

Fall 2010: No embedded questions will be placed on the final exam but be placed on tests throughout the course. New embedded questions will also be prepared and tracked.

Fall 2011: Provide a worksheet prior to each exam covering "trouble areas" to guide their preparation.

Fall 2012: Present and evaluate three disciplines rather than four in each content block; Revise the Business Planning Project team paper prompt requesting a cross-functional analysis in each of the four required essays.

Common Business Knowledge
Learning Objectives 2
(Management)

Fall 2010: Additional examples and discussion to support the concepts for the first two topics seem to be needed. Later topics could be expanded in greater depth and variety of coverage. An overall greater balance can be struck for the comprehension among the course topics.

Fall 2011: No action needed; Results indicate highly successful delivery of the principles of management.

Fall 2012: Present and evaluate three disciplines rather than four in each content block; Revise the Business Planning Project team paper prompt requesting a cross-functional analysis in each of the four required essays.

Common Business Knowledge
Learning Objectives 3
(Marketing)

Fall 2010: Based upon these findings, this approach is working quite well and the professor will continue with the basic pedagogy while incorporating even more examples and sample questions on in-class quizzes in future semesters.

Fall 2011: Continue using examples, multimedia, guest speakers, in-class quizzes, and updated PowerPoint slides. Use a new edition of the Marketing text.

Fall 2012: Present and evaluate three disciplines rather than four in each content block; Revise the Business Planning Project team paper prompt requesting a cross-functional analysis in each of the four required essays.

Common Business Knowledge
Learning Objectives 4
(Operations Management)

Fall 2010: A new instructor will teach the course starting fall 2010 so an adjustment period will be necessary for him. In the spring 2010 semester the professor focused more on how the topics are addressed by a business or systems analyst. As the Operations Management and Information Systems major is further developed in the coming year, the connection will become more evident.

Fall 2011: Focus more on numerical analysis; Ensure numerical examples explained in class are solved step by step; Add various scenarios of numerical examples in the practice problem section of the e-book website.

Fall 2012: Present and evaluate three disciplines rather than four in each content block; Revise the Business Planning Project team paper prompt requesting a cross-functional analysis in each of the four required essays; Add lectures on the service industry, ethics and societal responsibility.

Common Business Knowledge
Learning Objectives 5
(Cross Functional Concepts)

Fall 2010: Measurement tool in development.

Spring 2011: Collected baseline data.

Fall 2011: Use the same case on exams regardless of section to gain a better understanding of the results and to assess possible reasons by changing one variable at a time.

Fall 2012: Monitor results; Update case used in the embedded assessment.

Common Business Knowledge
Learning Learning Objectives 6
(Technology)

Spring 2010: Objectives reduced from five to one to focus on upper division curriculum.

Fall 2010: OMIS 259 added as a prerequisite to address basic technology skills. First measurement of the new objective will occur.

Spring 2011: Additional examples will be added to support the CRM, ERP, SCM, EC and Collaborative Partnership topic area. In addition, the embedded exam question in this area will be revised.

Spring 2012: Add new SAP/ERP material to OMIS 351 to enhance learning of these concepts; Work with the Accountancy faculty to determine whether any of the embedded questions had higher error rates; Work with faculty on consistent reporting by student, primary trait or both; Create a college target based on reporting format.

Spring 2013: Reword an embedded exam question; Set target performance level at 75% of students meeting or exceeding expectations.