Request Manager Home  |  Request Entry (New)  |  Open Request (Edit)  |  Closed Request (Edit)  |  Overdue Requests

Closed Requests  (All)  4/25/2014  1:24:46 AM
ID Date Due
Requestor
Request Description
Notes
Assigned To
8986 4/7/2017 Hart, Brenda (4/1/2014) (PC Setups) Setup PC for Mya Groza (4/7/2014) [odd: 4/7/2017]  John Fudacz 
8755 4/9/2015 Bernhardt, Patricia (4/9/2013) (Lab Issues) Payroll ending on 15th of month due. (9/17/2013) [odd: ]  Patricia Bernhardt 
8989 4/21/2014 Hart, Brenda (4/8/2014) (PC Setups) Setup touchscreen laptop (4/21/2014) [odd: 4/21/2014]  John Fudacz 
8992 4/15/2014 Misic, Mark (4/8/2014) (Special Projects) Interview candidates for AOL project (4/15/2014) [odd: 4/15/2014]  Andy Rasmussen 
8991 4/10/2014 Rounds, Nick (4/8/2014) (Special Projects) FMA Skype session in BH300 (4/10/2014) [odd: 4/10/2014]  Andy Rasmussen 
8973 4/7/2014 Hagberg, Russ (3/6/2014) (Training-Podium) Training in BH 213 & 131 (4/7/2014) [odd: 4/7/2014]  Andy Rasmussen 
8978 4/1/2014 Misic, Mark (3/18/2014) (Special Projects) Come up with a storage solution with cloud capabilities (4/1/2014) [odd: 4/1/2014]  Andy Rasmussen 
8805 4/1/2014 Rasmussen, Andy (4/1/2014) (Special Projects) Send out physical Inventory reminder email. (4/1/2014) [odd: ]  Andy Rasmussen 
8983 3/28/2014 Misic, Mark (3/25/2014) (Special Projects) Large Format Monitor solution for Bring it Center. (4/8/2014) [odd: 3/28/2014]  Andy Rasmussen 
8982 3/26/2014 Towell, Beth (3/25/2014) (Special Projects) Check with Digital Measures to see if new login process affects the current file storage system. (3/26/2014) [odd: 3/26/2014]  Andy Rasmussen 
8975 3/24/2014 Liu, Yipeng (3/18/2014) (PC Setups) Install Office 2013 on office computer (4/1/2014) [odd: 3/24/2014]  John Fudacz 
8976 3/24/2014 Liu, Chang (3/18/2014) (PC Setups) Setup Mac Laptop (3/24/2014) [odd: 3/24/2014]  Andy Rasmussen 
8977 3/24/2014 Misic, Mark (3/18/2014) (PC Setups) Move iMac to Sarah Marsh's office (3/24/2014) [odd: 3/24/2014]  Andy Rasmussen 
8980 3/21/2014 Misic, Mark (3/18/2014) (Special Projects) Enter semester dates in cobtech calendar (3/21/2014) [odd: 3/21/2014]  Luke Finnan 
8971 3/14/2014 Misic, Mark (3/4/2014) (Special Projects) Assemble chairs in BH 339 (3/14/2014) [odd: 3/14/2014]  Luke Finnan 
8972 3/14/2014 Myers, Pat (3/4/2014) (Classroom Technology Issues) Clean White Boards (3/14/2014) [odd: 3/14/2014]  Luke Finnan 
8970 3/14/2014 Solomon, Patty (2/26/2014) (Special Projects) Organize the Inventory sheet to be used in ordering future office supplies. (3/14/2014) [odd: 3/14/2014]  Luke Finnan 
8974 3/12/2014 Devereaux, Russ (3/6/2014) (Training-Podium) Training in BH 200 (3/12/2014) [odd: 3/12/2014]  Andy Rasmussen 
8968 3/5/2014 Finnan, Luke (2/26/2014) (Special Projects) Clean and organize the supply cabinets in the tech room. (3/5/2014) [odd: 3/5/2014]  Luke Finnan 
8959 2/28/2014 Misic, Mark (2/17/2014) (Special Projects) Update BUSWEB to use ITS SMTP server for any outgoing messages originating from BUSWEB. (2/28/2014) [odd: 2/28/2014]  Andy Rasmussen 
8967 2/28/2014 Zhou, Lei (2/25/2014) (Special Projects) Put MBA Lecture video online (2/28/2014) [odd: 2/28/2014]  Andy Rasmussen 
8961 2/28/2014 Kiel, Adam (2/19/2014) (Classroom Technology Issues) Auditorium Training [odd: 2/28/2014]  Matthew Janouskovec 
8956 2/26/2014 Carrel, Ann (2/17/2014) (PC Setups) Install New Computer (2/20/2014) [odd: 2/26/2014]  John Fudacz 
8944 2/24/2014 Fudacz, John (1/2/2014) (Printer Setup) Lock down all network printers to prevent printing from external subnets. (2/20/2014) [odd: 1/24/2013]  John Fudacz 
8957 2/21/2014 Vlajcic, Paul (2/17/2014) (Software Problems) Issues with accessing blackboard from IE (2/21/2014) [odd: 2/21/2014]  John Fudacz 
8953 2/21/2014 McCoy, Bill (2/11/2014) (Special Projects) Install printer on Dean's Office Laptop. Have laptop & printer setup near front entrance for Ethics Case competition. (2/21/2014) [odd: 2/21/2014]  Andy Rasmussen 
8952 2/18/2014 Euhus, Angie (2/11/2014) (PC Setups) Setup new computer. (2/18/2014) [odd: 2/18/2014]  John Fudacz 
8958 2/18/2014 Liu, Chang (2/17/2014) (Classroom Technology Issues) Install SAP Business Objects on computer in 233 (2/18/2014) [odd: 2/18/2014]  John Fudacz 
8954 2/14/2014 Misic, Mark (2/11/2014) (Special Projects) Ask MBA if they wish to continue using Live Help chat feature. (2/14/2014) [odd: 2/14/2014]  Kelsey Johnson 
8955 2/14/2014 Misic, Mark (2/11/2014) (Special Projects) Determine what customization options are available for MBA's Live Help Chat (2/14/2014) [odd: 2/14/2014]  Andy Rasmussen 
8951 2/11/2014 Misic, Mark (2/4/2014) (Special Projects) Assemble new Chairs & table. (2/11/2014) [odd: 2/11/2014]  Luke Finnan 
8950 2/1/2014 Liu, Chang (1/21/2014) (Special Projects) Install Mexcel powerpivot, SAP BOA & SAP Design studio on Citrix (2/1/2014) [odd: 2/1/2014]  Patricia Bernhardt 
8898 1/31/2014 Misic, Mark (10/1/2013) (Web Maintenance) Determine best course of action for internship info. (1/31/2014) [odd: 11/15/2013]  Mark Misic 
8949 1/24/2014 Misic, Mark (1/21/2014) (Special Projects) Evaluate ELC Wi-Fi Coverage (1/24/2014) [odd: 1/24/2014]  John Fudacz 
8948 1/23/2014 Hepker, Lenita (1/21/2014) (Software Problems) Groupwise Issues (1/28/2014) [odd: 1/23/2014]  John Fudacz 
8946 1/20/2014 Waymire, Tammy (1/14/2014) (Special Projects) Need Microsoft Publisher on Citrix (2/4/2014) [odd: 1/20/2014]  Patricia Bernhardt 
8945 1/17/2014 Misic, Mark (1/9/2014) (Special Projects) Come up with Google Analytic's reporting criteria (1/14/2014) [odd: 1/17/2014]  Mark Misic 
8928 1/15/2014 Fudacz, John (11/19/2013) (Lab Issues) Upgrade Ram in BH 232 (2/4/2014) [odd: 1/15/14]  John Fudacz 
8940 1/13/2014 Liu, Chang (12/10/2013) (Special Projects) Install PowerPivot Excel 2010 add-on to citrix (2/4/2014) [odd: 1/13/2014]  Patricia Bernhardt 
8927 1/10/2014 Devona, Sandy (11/12/2013) (Software Problems) Upgrade ACCY TA lab to Windows 7 x64. (1/10/2014) [odd: 1/10/2014]  John Fudacz 
8941 1/7/2014 Misic, Mark (12/17/2013) (Special Projects) Assess OTA computers in MKTG. (1/13/2014) [odd: 1/7/2014]  John Fudacz 
8942 1/7/2014 Aase, Gerald (12/18/2013) (Lab Issues) Install Microsoft MapPoint on Citrix (1/7/2014) [odd: 1/7/2014]  Patricia Bernhardt 
8747 1/7/2014 Misic, Mark (1/7/2014) (Special Projects) Spring Classroom Maintenance (12/31/2013) [odd: ]  Andy Rasmussen 
8922 1/2/2014 Misic, Mark (11/12/2013) (Web Site Redesign) Migrate SalesDecathlon to COB web environment (12/1/2013) [odd: 1/2/2014]  Kelsey Johnson 
8923 1/2/2014 Misic, Mark (11/12/2013) (Web Site Redesign) Migrate SalesDecathlon to COB web environment (12/1/2013) [odd: 1/2/2014]  Andy Rasmussen 
8936 12/31/2013 Misic, Mark (11/26/2013) (Special Projects) Create tech replacement plan for COB (12/31/2013) [odd: 12/31/2013]  John Fudacz 
8924 12/31/2013 Stewart, Kelly (11/12/2013) (PC Setups) Setup 2 computers for incoming instructors (11/18/2013) [odd: 12/31/2013]  John Fudacz 
8938 12/31/2013 Misic, Mark (11/26/2013) (Special Projects) Create tech replacement plan for COB (12/31/2013) [odd: 12/31/2013]  Patricia Bernhardt 
8935 12/31/2013 Misic, Mark (11/26/2013) (Special Projects) Create tech replacement plan for COB (12/31/2013) [odd: 12/31/2013]  Andy Rasmussen 
8925 12/31/2013 Misic, Mark (11/12/2013) (Special Projects) Create procedure for google analytics reporting. (1/14/2014) [odd: 12/31/2013]  Andy Rasmussen 
8906 12/31/2013 Misic, Mark (10/8/2013) (Database Updates) Modify directory database for employee salary & add'l comp data (12/31/2013) [odd: 12/31/2013]  Andy Rasmussen 
8937 12/31/2013 Misic, Mark (11/26/2013) (Special Projects) Create tech replacement plan for COB (12/31/2013) [odd: 12/31/2013]  Matthew Janouskovec 
8895 12/31/2013 Petros, Joan (10/7/2013) (Special Projects) Need to access data from 2011 sharepoint [odd: 10/7/2013]  Matthew Janouskovec 
8932 12/21/2013 Misic, Mark (11/20/2013) (Lab Issues) Provide the following stats for Fall Semester: 1) Total number of class periods for which a computer lab was reserved (total and then also excluding OMIS 259) 2) How many reservations for the mobile cart did we have 3) How many times were netbooks (2/4/2014) [odd: 12/21/2013]  Patricia Bernhardt 
8943 12/20/2013 Misic, Mark (12/18/2013) (Hardware Problems) Fix web kiosk 2b (12/19/2013) [odd: 12/20/2013]  John Fudacz 
8852 12/20/2013 Misic, Mark (7/25/2013) (Special Projects) Create plan for technical support during AACSB visit on January 26th [odd: 12/20/2013]  Andy Rasmussen 
8890 12/20/2013 Misic, Mark (9/24/2013) (Special Projects) Create script to copy financial reports from NIUNT to Novell (2/11/2014) [odd: 10/1/2013]  Andy Rasmussen 
8933 12/13/2013 Misic, Mark (11/26/2013) (Special Projects) Create an inventory of chairs in the BH Classrooms (12/13/2014) [odd: 12/13/2013]  Luke Finnan 
8939 12/2/2013 Marsh, Sarah (11/26/2013) (Student Assistance) Student needs to borrow a laptop for a fast-trak final exam [odd: 12/2/2013]  Patricia Bernhardt 
8934 12/2/2013 Mooney, Christine (11/26/2013) (Email Issue) Help with blocked email domain in groupwise (1/8/2014) [odd: 12/2/2013]  Andy Rasmussen 
8847 12/1/2013 Misic, Mark (7/25/2013) (Special Projects) Create PDF version of AACSB Written Report and Supporting Documents (12/1/2013) [odd: 10/21/2013]  Kelsey Johnson 
8850 12/1/2013 Misic, Mark (7/25/2013) (Special Projects) Create Virtual Resource Room for AACSB documents (12/1/2013) [odd: 10/21/2013]  Kelsey Johnson 
8849 12/1/2013 Misic, Mark (7/25/2013) (Special Projects) Create Virtual Resource Room for AACSB documents (12/1/2013) [odd: 10/21/2013]  Andy Rasmussen 
8846 12/1/2013 Misic, Mark (7/25/2013) (Special Projects) Create PDF version of AACSB Written Report and Supporting Documents (12/1/2013) [odd: 10/21/2013]  Andy Rasmussen 
8848 12/1/2013 Misic, Mark (7/25/2013) (Special Projects) Create PDF version of AACSB Written Report and Supporting Documents (12/1/2013) [odd: 10/21/2013]  Matthew Janouskovec 
8851 12/1/2013 Misic, Mark (7/25/2013) (Special Projects) Create Virtual Resource Room for AACSB documents (12/1/2013) [odd: 10/21/2013]  Matthew Janouskovec 
8728 12/1/2013 Misic, Mark (3/25/2013) (Special Projects) MKTG 310 BSAM Project (4/14/2014) [odd: 12/1/2013]5/28 PPTX and script review begins.  Patty Solomon 
8929 11/26/2013 Bernhardt, Tricia (11/19/2013) (Lab Issues) Make sure office 2013 is working on workstation BH132-23 (11/26/2013) [odd: 11/26/2013]  Patricia Bernhardt 
8926 11/26/2013 Misic, Mark (11/12/2013) (Special Projects) Create survey for Bring-It-Center usage (2/4/2014) [odd: 11/26/2013]  Patricia Bernhardt 
8930 11/20/2013 Peterson, Rob (11/19/2013) (Special Projects) Setup Video Conference Cart for Live Meeting presentation (11/20/2013) [odd: 11/20/2013]  Andy Rasmussen 
8931 11/19/2013 Hepker, Lenita (11/13/2013) (Hardware Problems) Office computer is running slow. Not sure of reason. (11/18/2013) [odd: 11/19/2013]  John Fudacz 
8916 11/19/2013 McCoy, Bill (10/23/2013) (Special Projects) Setup Web Conference for Regional Ethics Bowl meeting (11/19/2013) [odd: 11/19/2013]  Andy Rasmussen 
8899 11/15/2013 Misic, Mark (10/1/2013) (Special Projects) Create standard for COB related blogs & other COB related sites (12/1/2013) [odd: 11/15/2013]On hold  Kelsey Johnson 
8900 11/15/2013 Misic, Mark (10/1/2013) (Web Site Redesign) How do we standardize the look and feel COB web pages/sites? (12/1/2013) [odd: 11/15/2013]On hold until Dr. S and MJ available  Kelsey Johnson 
8891 11/14/2013 Misic, Mark (9/24/2013) (Special Projects) Create COB info dashboard (11/12/2013) [odd: 10/14/2013]  Kelsey Johnson 
8921 11/12/2013 Schoenbachler, Denise (11/6/2013) (Special Projects) Provide Tech Support for 11-12 speaker at 6:30 pm (11/12/2013) [odd: 11/12/2013]  Matthew Janouskovec 
8920 11/8/2013 Gollapudi, Smruthija (10/31/2013) (Hardware Problems) Fix monitor in 232, workstation #5 (11/1/2013) [odd: 11/8/2013]  John Fudacz 
8918 11/5/2013 Mackie, Brian (10/29/2013) (Software Problems) Re-image netbooks and install Constuct2 on them. (11/1/2013) [odd: 11/5/2013]  John Fudacz 
8886 11/4/2013 Downing, Chuck (9/23/2013) (Special Projects) Setup aud with microphones for speaker roundtable. (11/4/2013) [odd: 11/4/2013]  Andy Rasmussen 
8919 11/1/2013 Devona, Sandy (10/29/2013) (Software Problems) Create efficient batch file to refresh PeachTree company data on laptops. (11/1/2013) [odd: 11/1/2013]  John Fudacz 
8917 11/1/2013 Listy, Angie (10/25/2013) (Hardware Problems) Determine Issue with ACCY TA computer (furthest right) in BH313 (11/6/2013) [odd: 11/1/2013]  John Fudacz 
8910 11/1/2013 Misic, Mark (10/15/2013) (Special Projects) Create a spreadsheet that matches the account codes to their departments (11/1/2013) [odd: 11/1/2013]  Luke Finnan 
8914 11/1/2013 Marsh, Sarah (10/22/2013) (Special Projects) Remove Qualtrics from the NIU Spam Blocker (12/3/2013) [odd: 11/1/2013]  Andy Rasmussen 
8911 11/1/2013 Misic, Mark (10/15/2013) (Special Projects) Create proposal for monitor in Bring-It Center (12/17/2013) [odd: 11/1/2013]  Andy Rasmussen 
8915 10/30/2013 Stewart, Kelly (10/23/2013) (PC Setups) Install Windows 7 on office computer (10/30/2013) [odd: 10/30/2013]  John Fudacz 
8904 10/24/2013 Boddy, Lauren (10/7/2013) (Training-Podium) Need training in Auditorium (10/22/2013) [odd: 10/24/2013]  Matthew Janouskovec 
8913 10/22/2013 Misic, Mark (10/15/2013) (Special Projects) Research least expensive option to destroy data on multiple SCSI hard drives. (11/20/2013) [odd: 10/22/2013]  John Fudacz 
8905 10/21/2013 Zerull, Phyllis (10/7/2013) (Web Maintenance) Create e-resume book for Wintrust representatives. (10/21/2013) [odd: 10/21/2013]  Andy Rasmussen 
8908 10/15/2013 Petros, Joan (10/8/2013) (Software Problems) Transfer Indesign to office computer (10/11/2013) [odd: 10/15/2013]  John Fudacz 
8909 10/13/2013 Petros, Joan (10/8/2013) (Network Admin (excluding Names Admin)) Need port numbers for Network & phone jack movements. (10/11/2013) [odd: 10/13/2013]  John Fudacz 
8878 10/11/2013 Misic, Mark (9/6/2013) (Special Projects) Setup monitors to display a sports channel during 5th period (homecoming event) (9/17/2013) [odd: 10/11/2013]  Andy Rasmussen 
8903 10/9/2013 McCoy, Bill (10/7/2013) (Special Projects) Provide Tech Support for Belief Day speaker. (10/9/2013) [odd: 10/9/2013]  Andy Rasmussen 
8902 10/8/2013 Towell, Beth (10/4/2013) (Hardware Problems) Solve noisy power supply issue (10/11/2013) [odd: 10/8/2013]  John Fudacz 
8896 10/7/2013 Mantzke, Kate (9/26/2013) (Hardware Problems) Computer problems (10/7/2013) [odd: 10/7/2013]  John Fudacz 
8894 10/7/2013 McFadden, Kathy (9/26/2013) (Printer Troubleshooting) New dept printer prints certain documents in landscape, when portrait is chosen (9/30/2013) [odd: 10/7/2013]  John Fudacz 
8901 10/4/2013 Kaczka, Michele (10/1/2013) (PC Setups) Setup computer for Chuck Howlett (10/4/2013) [odd: 10/4/2013]  John Fudacz 
8888 10/3/2013 Docking, Diane (9/23/2013) (Hardware Problems) Scanner doesn't work since the upgrade to Windows 7 (10/7/2013) [odd: 10/3/2013]  John Fudacz 
8893 10/2/2013 Dineen, Kate (9/25/2013) (Hardware Problems) Computer CHHS 605 is not working/ will not turn on in the COMD student work room. [odd: 10/2/13]  Andy Rasmussen 
8727 9/30/2013 Misic, Mark (3/25/2013) (Special Projects) OMIS 338 BSAM Project (1/16/2014) [odd: 9/30/2013]5/23 Information in folders and ready to begin.  Patty Solomon 
8887 9/27/2013 Allen, Mary (9/23/2013) (PC Setups) Upgrade computer to Windows 7 (9/27/2013) [odd: 9/27/2013]  John Fudacz 
8871 9/27/2013 Bernhardt, Tricia (9/3/2013) (PC Setups) Update computer on crash cart (10/22/2013) [odd: 9/10/2013]  John Fudacz 
8897 9/27/2013 Young, Cass (9/26/2013) (PC Setups) Setup Sue Braffett's old computer for new employee (9/27/2013) [odd: 9/27/2013]  John Fudacz 
8889 9/25/2013 Tidrick, Don (9/24/2013) (Special Projects) Provide tech support for guest speaker [odd: 9/25/2013]  John Fudacz 
8885 9/25/2013 Petros, Joan (9/23/2013) (Software Problems) Issues connecting to GoldMine [odd: 9/25/2013]  Andy Rasmussen 
8855 9/20/2013 Marchewka, Jack (8/22/2013) (Special Projects) Surplus Items (10/22/2013) [odd: 8/15/2013]  John Fudacz 
8882 9/20/2013 McFadden, Kathy (9/13/2013) (Special Projects) Train Kathy's student worker on recording a student presentation. (9/17/2013) [odd: 9/20/2013]  Luke Finnan 
8883 9/20/2013 Downing, Chuck (9/13/2013) (Special Projects) Need assistance with mobile lab laptop distribution [odd: 9/20/2013]  Patricia Bernhardt 
8879 9/13/2013 Jensen, Gerry (9/6/2013) (Printer Troubleshooting) Solve printer issues (10/1/2013) [odd: 9/13/2013]  John Fudacz 
8880 9/13/2013 Lee, Young (9/10/2013) (Special Projects) Train Young Lee's GAs on how to record a lecture & save to a flash drive. (9/17/2013) [odd: 9/13/2013]  Luke Finnan 
8881 9/13/2013 Misic, Mark (9/10/2013) (Special Projects) Review CRSP & create documentation regarding administration of system (9/13/2013) [odd: 9/13/2013]  Andy Rasmussen 
8877 9/13/2013 Tinoco, Christian (9/6/2013) (Training-Podium) Training in the Auditorium (9/13/2013) [odd: 9/13/2013]  Matthew Janouskovec 
8868 9/10/2013 Yore, Adam (8/28/2013) (Special Projects) Setup FINA Lab with SAS & WRDS to replace Baseline (10/22/2013) [odd: 9/10/2013]  Andy Rasmussen 
8869 9/6/2013 Misic, Mark (8/30/2013) (Special Projects) Complete ELC cleanup (9/6/2013) [odd: 9/6/2013]  John Fudacz 
8870 9/6/2013 Mooney, Christine (9/3/2013) (Software Problems) Computer is running slow and groupwise crashes (9/3/2013) [odd: 9/6/2013]  John Fudacz 
8875 9/6/2013 Misic, Mark (9/3/2013) (Special Projects) Complete ELC Cleanup (9/13/2013) [odd: 9/6/2013]  Luke Finnan 
8876 9/6/2013 Misic, Mark (9/3/2013) (Special Projects) Complete ELC Cleanup (9/13/2013) [odd: 9/6/2013]  Rebecca Wakenight 
8873 9/6/2013 Gowen, Charles (9/3/2013) (Special Projects) Update Auditorium lighting (9/6/2013) [odd: 9/6/2013]  Andy Rasmussen 
8872 9/6/2013 Kiel, Adam (9/3/2013) (Training-Podium) Need podium training in the Auditorium (9/1/2013) [odd: 9/6/2013]  Matthew Janouskovec 
8874 9/6/2013 Misic, Mark (9/3/2013) (Special Projects) Complete ELC Cleanup (9/6/2013) [odd: 9/6/2013]  Matthew Janouskovec 
8864 9/3/2013 Bernhardt, Tricia (8/26/2013) (Lab Issues) Solve issues with BH Lab Workstations (11/18/2013) [odd: 9/3/2013]  John Fudacz 
8867 9/3/2013 Buhrow, Amy (8/28/2013) (PC Setups) Re-image laptop (9/3/2013) [odd: 9/3/2013]  John Fudacz 
8862 9/3/2013 Misic, Mark (8/26/2013) (Special Projects) Inventory network connections in 303D (9/3/2013) [odd: 9/3/2013]  John Fudacz 
8865 9/3/2013 Riley, Mark (8/26/2013) (Special Projects) Install SAS 9.3 (9/3/2013) [odd: 9/3/2013]  John Fudacz 
8863 9/3/2013 Bernhardt, Tricia (8/26/2013) (Lab Issues) Solve issues with BH Lab workstations (11/19/2013) [odd: 9/3/2013]  Patricia Bernhardt 
8866 9/3/2013 Petros, Joan (8/26/2013) (Network Admin (excluding Names Admin)) Setup network drive rights for new ELC student workers. (9/3/2013) [odd: 9/3/2013]  Andy Rasmussen 
8733 9/1/2013 Johnson, Kelsey (9/1/2013) (Web Maintenance) Update COB Mailing List database once complete student enrollment info is available. (9/10/2013) [odd: ]  Kelsey Johnson 
8854 8/30/2013 Goldstein, Norm (7/30/2013) (Special Projects) Create 2 Articulate lecture presentations for classes on Sept. 5th and Sept. 19th. (9/17/2013) [odd: 8/30/2013]  Kelsey Johnson 
8726 8/30/2013 Misic, Mark (3/25/2013) (Special Projects) MGMT 346 BSAM Project (11/8/2013) [odd: 8/30/2013]3/18 Stacey Short has agreed to provide audio. 5/28 Stacey working in modules.  Patty Solomon 
8781 8/26/2013 Downing, Chuck (4/18/2013) (Lab Issues) Lab PC Install request for Jing (a screen capture video producer w/audio) (6/14/2013) Software is a free download. Waiting on John Kearsong for confirmation that the software can be installed. 5/17 - John Kearsing confirmed that the software can be put on base image. Submitted software install request to Pat Adams (ITS). 5/28 - Pat Adams  Patricia Bernhardt 
8762 8/23/2013 Downing, Chuck (4/19/2013) (Special Projects) Installation of Jing on mobile lab for fall semester. (7/25/2013) [odd: 8/23/2013]  John Fudacz 
8759 8/22/2013 Bernhardt, Patricia (8/22/2013) (Meeting) Lab Staff Start Up Meeting (9/17/2013) [odd: ]  Patricia Bernhardt 
8861 8/22/2013 Shortridge, Rebecca (8/20/2013) (Special Projects) Code a workshop scheduling system for the LMAS program (8/27/2013) Am reusing code from the Career Compass system. Have a meeting with Rebecca, Jen & Jeff on 8/21  Andy Rasmussen 
8778 8/16/2013 Fudacz, John (5/28/2013) (Software Problems) Re-image classroom computers (yearly). (8/16/2013) [odd: ]  John Fudacz 
8859 8/16/2013 Carrel, Ann (8/13/2013) (Special Projects) Print name tags for MBA fast trak students. (8/16/2013) [odd: 8/16/2013]  Luke Finnan 
8860 8/16/2013 Misic, Mark (8/13/2013) (Special Projects) Inventory markers, erasers, batteries etc. (9/17/2013) [odd: 8/16/2013]  Luke Finnan 
8858 8/16/2013 Misic, Mark (8/13/2013) (Software Problems) Sort & distribute Barsema Hall cards to designated professors (8/16/2013) [odd: 8/16/2013]  Luke Finnan 
8782 8/15/2013 Misic, Mark (5/31/2013) (PC Setups) Setup desktop computer in 230 for Michelle DeJean intern. [odd: 6/15/2013]  John Fudacz 
8856 8/15/2013 Petros, Joan (8/13/2013) (Special Projects) Help Surplus Items [odd: 8/15/2013]  Luke Finnan 
8739 8/15/2013 Misic, Mark (8/15/2013) (Special Projects) Fall Classroom Maintenance [odd: ]  Andy Rasmussen 
8857 8/15/2013 Petros, Joan (8/13/2013) (Special Projects) Help Surplus Items [odd: 8/15/2013]  Matthew Janouskovec 
8853 8/8/2013 Fudacz, John (7/30/2013) (PC Setups) Set up new PC for Jim Johnson and transfer his current PC to Kathy Johnson. (8/27/2013) [odd: 8/8/2013]  John Fudacz 
8844 8/1/2013 Euhus, Angie (7/25/2013) (Printer Troubleshooting) B&W printer needs maintenance (8/1/2013) [odd: 8/1/2013]  John Fudacz 
8841 8/1/2013 Fudacz, John (7/24/2013) (Hardware Problems) Develop replacement plan for Web Kiosk & Lab monitors (8/1/2013) [odd: 8/1/2013]  John Fudacz 
8845 8/1/2013 Hart, Brenda (7/25/2013) (Special Projects) Setup new computer in conference room, setup new monitor for Cassie, solve issues with computers & printer in OTA lab (8/1/2013) [odd: 8/1/2013]  John Fudacz 
8830 8/1/2013 Misic, Mark (7/9/2013) (Printer Setup) Swap lab printers into departments for ELC, Undergrad Studies, OMIS, and Finance (8/27/2013) [odd: 8/1/2013]  John Fudacz 
8843 8/1/2013 Stewart, Kelly (7/25/2013) (Special Projects) Clean suspected virus from office PC (8/1/2013) [odd: 8/1/2013]  John Fudacz 
8828 8/1/2013 Zahay-Blatz, Debra (6/19/2013) (PC Setups) Update SPSS Modeler on office PC (8/1/2013) [odd: 8/1/2013]  John Fudacz 
8774 8/1/2013 Misic, Mark (5/14/2013) (Special Projects) Work with Tricia to move furniture in 104 for Bring-It! Center conversion [odd: 6/1/2013]  Luke Finnan 
8832 8/1/2013 Janouskovec, Matthew (7/9/2013) (Software Problems) Make sure Kiosk outside Ernst & Young Leadership and Professional Development Center is working correctly. (7/15/2013) [odd: 8/1/2013]  Andy Rasmussen 
8833 8/1/2013 Misic, Mark (7/9/2013) (Special Projects) Update monthly financial reports batch file with two new cost centers. (7/15/2013) [odd: 8/1/2013]  Andy Rasmussen 
8816 8/1/2013 Misic, Mark (6/13/2013) (Software Problems) Follow up on Rise Display Ticker software upgrade (10/7/2013) [odd: 8/1/2013]  Andy Rasmussen 
8675 8/1/2013 Petros, Joan (1/11/2013) (Special Projects) Research & implement sharepoint alternative [odd: 2/28/2013]Setting up new time with Podio & Joan to discuss sponsorship  Andy Rasmussen 
8835 8/1/2013 Andraski, Katie (7/16/2013) (Training-Podium) Setup appointment for Podium Training (8/1/2013) [odd: 8/1/2013]  Matthew Janouskovec 
8831 8/1/2013 Gupta, Abhijit (7/9/2013) (Classroom Technology Issues) Classroom Technology Training (8/1/2013) [odd: 8/1/2013]  Matthew Janouskovec 
8724 8/1/2013 Misic, Mark (3/25/2013) (Special Projects) ACCY 288 BSAM Project (5/15/2013) [odd: 8/1/2013]3/21 Presentations are 100% complete.  Patty Solomon 
8819 7/31/2013 Misic, Mark (6/18/2013) (Special Projects) Update the 'Brand Slides' on the announcement system (8/1/2013) [odd: 7/31/2013]  Conor Johnson 
8818 7/31/2013 Misic, Mark (6/18/2013) (Special Projects) Create templates for Welcome Slides (8/1/2013) [odd: 7/31/2013]  Conor Johnson 
8840 7/25/2013 Fox, Barb (7/23/2013) (Printer Setup) Install ACCY color printer on office computer (7/25/2013) [odd: 7/25/2013]  John Fudacz 
8842 7/25/2013 James, Burton (7/24/2013) (PC Setups) Install SPSS 21 on office PC (7/25/2013) [odd: 7/25/2013]  John Fudacz 
8839 7/25/2013 Subramony, Mahesh (7/18/2013) (Special Projects) Install dual monitors on office PC (8/1/2013) [odd: 7/25/2013]  John Fudacz 
8838 7/24/2013 McFadden, Kathy (7/18/2013) (Special Projects) Record lecture & put on DVD (8/6/2013) [odd: 7/24/2013]  Luke Finnan 
8836 7/23/2013 Bernhardt, Tricia (7/16/2013) (Special Projects) Test network connections in 104 (8/6/2013) [odd: 7/23/2013]  John Fudacz 
8837 7/23/2013 Kaczka, Michele (7/16/2013) (Special Projects) Move Dan Weilbaker's computer into sales lab. (7/23/2013) [odd: 7/23/2013]  John Fudacz 
8820 7/18/2013 Fudacz, John (5/18/2013) (PC Setups) Re-image Finance Lab computers. (6/13/2013) [odd: ]  John Fudacz 
8768 7/18/2013 Misic, Mark (4/29/2013) (Special Projects) Display announcement system as screensaver on public computers (8/1/2013) [odd: 5/29/2013]Working with John to finish this task  Andy Rasmussen 
8829 7/15/2013 Petros, Joan (6/25/2013) (Special Projects) Update ELC monitor with new pictures (see Andy for pictures) [odd: 7/15/2013]  Luke Finnan 
8723 7/1/2013 Misic, Mark (3/25/2013) (Special Projects) MGMT 333 BSAM Project (8/13/2013) [odd: 7/1/2013]3/21 PPTX and notes review begins. 5/28 Recordings begin.  Patty Solomon 
8793 6/30/2013 Misic, Mark (6/4/2013) (Special Projects) Inventory digital signage systems across campus. How do they compare to the system in Barsema? (8/1/2013) [odd: 6/30/2013]  Conor Johnson 
8769 6/30/2013 Waymire, Tammy (4/30/2013) (Blackboard Emails) Is it possible to hide the grade and rubric from students in Blackboard until all grading is complete? (5/29/2013) [odd: 6/30/2013]  Patty Solomon 
8826 6/27/2013 Euhus, Angie (6/19/2013) (PC Setups) New PC setup for Adam Stoverink (8/1/2013) [odd: 6/27/2013]He is in office T  John Fudacz 
8827 6/27/2013 Kubasiak, Cindy (6/19/2013) (Special Projects) Transfer Ron Parrish's files to a flash drive. (6/27/2013) [odd: 6/27/2013]  John Fudacz 
8790 6/27/2013 Misic, Mark (6/4/2013) (Special Projects) Perform Physical Inventory of Barsema Hall [odd: 6/21/2013]  Conor Johnson 
8777 6/20/2013 Fudacz, John (5/28/2013) (Software Problems) Re-image ELC pod computers. (6/20/2013) [odd: 6/20/2013]  John Fudacz 
8817 6/19/2013 Bernhardt, Tricia (6/17/2013) (Special Projects) Please move the PC holsters from MML (BH 204) to the Dean's storage room. Ensure all hardware (screws, etc.) are not lost or misplaced. [odd: 6/19/2013]  Luke Finnan 
8804 6/17/2013 Docking, Diane (6/12/2013) (Printer Troubleshooting) Trouble printing with office printer. (6/17/2013) [odd: 6/17/2013]  John Fudacz 
8784 6/15/2013 Petros, Joan (5/31/2013) (PC Setups) Swap office computer with a Pod computer (6/15/2013) [odd: 6/15/2013]  John Fudacz 
8785 6/15/2013 Bernhardt, Tricia (5/31/2013) (Special Projects) Update maps & kiosks to represent the new bring it center. (8/1/2013) [odd: 6/15/2013]  Andy Rasmussen 
8417 6/15/2013 Misic, Mark (5/24/2012) (Special Projects) Convert databases on COB webserver from access to MySQL. [odd: 6/15/2012]  Matthew Janouskovec 
8792 6/14/2013 Misic, Mark (6/4/2013) (Special Projects) Classroom Cleanup (6/14/2013) [odd: 6/14/2013]  Luke Finnan 
8787 6/14/2013 Misic, Mark (6/4/2013) (Special Projects) Code a Financial Summary Report aggregator. (10/22/2013) [odd: 6/14/2013]  Matthew Janouskovec 
8776 6/13/2013 Fudacz, John (5/28/2013) (Software Problems) Upgrade Mark, Patty, and Tricia to Windows 7. (6/13/2013) [odd: 6/13/2013]  John Fudacz 
8802 6/13/2013 Misic, Mark (6/5/2013) (Lab Issues) Organize cords in labs and make sure kensington locks are connected to the new computers in MML. [odd: 6/13/2013]  Luke Finnan 
8803 6/13/2013 Misic, Mark (6/5/2013) (Lab Issues) Organize cords in labs and make sure kensington locks are connected to the new computers in MML. [odd: 6/13/2013]  Conor Johnson 
8801 6/13/2013 Misic, Mark (6/5/2013) (Building Issues) Create new office sign for Candy Hintzsche. (6/6/2013) [odd: 6/13/2013]  Andy Rasmussen 
8799 6/6/2013 Misic, Mark (6/4/2013) (PC Setups) Office movements (make sure computers & other tech are working properly) (6/6/2013) [odd: 6/6/2013]  John Fudacz 
8786 6/6/2013 DeJean, Michelle (5/31/2013) (Special Projects) Edit passport video with COB branding (6/6/2013) [odd: 6/6/2013]  Luke Finnan 
8798 6/6/2013 Misic, Mark (6/4/2013) (Office Management) Office movements (see Andy for Details.) (6/6/2013) [odd: 6/6/2013]  Luke Finnan 
8789 6/6/2013 Misic, Mark (6/4/2013) (Special Projects) Find out if Animoto is really necessary. (6/6/2013) Michelle likes Animoto for the stock video & audio. I found a few cheaper replacements, and will work with Michelle to see if they will work for her.  Andy Rasmussen 
8788 6/6/2013 Misic, Mark (6/4/2013) (Special Projects) Upload MBA DVD to YouTube (6/10/2013) [odd: 6/6/2013]  Andy Rasmussen 
8800 6/6/2013 Misic, Mark (6/5/2013) (Software Problems) Work with Andy to solve LPDC monitor not loading kiosk page. [odd: 6/6/2013]  Matthew Janouskovec 
8783 6/5/2013 Petros, Joan (5/31/2013) (Printer Troubleshooting) Fix network printer issue (6/4/2013) [odd: 6/5/2013]  John Fudacz 
8779 6/4/2013 Bernhardt, Patricia (5/28/2013) (Special Projects) Conversion of 104 to Bring it! Center. (9/17/2013) http://bussp.business.niu.edu/sites/bringit/Lists /Bring%20it%20Center%20Projects/gantt.aspx  Patricia Bernhardt 
8771 6/1/2013 Misic, Mark (5/7/2013) (Special Projects) Update inventory database, combine with directory. Create rule that updates faculty/staff office number when inventory is updated. (6/14/2013) [odd: 6/1/2013]  Andy Rasmussen 
8780 5/31/2013 Bernhardt, Patricia (5/7/2013) (Lab Issues) send paper counts from Fall 2012 and Spring 2013 semesters to Danell Nixon. Completed reports and e-mailed Danell  Patricia Bernhardt 
8775 5/31/2013 Janouskovec, Matthew (5/16/2013) (Classroom Technology Issues) Come up with documentation for new wireless presenters to be added into the classrooms. [odd: 5/31/2013]  Matthew Janouskovec 
8764 5/29/2013 Hart, Brenda (4/29/2013) (Special Projects) Prepare computers for surplus (5/10/2013) [odd: 5/29/2013]  John Fudacz 
8765 5/29/2013 Hart, Brenda (4/29/2013) (Special Projects) Consolidate items for surplus (5/10/2013) [odd: 5/29/2013]  Chris Kelly 
8766 5/29/2013 Misic, Mark (4/29/2013) (Special Projects) Bring It Center conversion (9/17/2013) SharePoint project report is located at http://bussp.business.niu.edu/sites/bringit/Lists /Bring%20it%20Center%20Projects/gantt.aspx  Patricia Bernhardt 
8770 5/22/2013 Misic, Mark (5/2/2013) (Blackboard Appointments) Attend online Blackboard new features workshop on 5/22 from 12-1 p.m. (5/22/2013) [odd: 5/22/2013]  Patty Solomon 
8772 5/21/2013 Braffet, Sue (5/7/2013) (Meeting) Assist with Adobe Connect meeting on 5/21 (5/10/2013) [odd: 5/21/2013]  Andy Rasmussen 
8763 5/19/2013 Listy, Angie (4/19/2013) (PC Setups) New computer setups for Lisa Madlinger, Suzanne Youngberg & Julitta Gilbert. (5/7/2013) [odd: 5/19/2013]  John Fudacz 
8773 5/10/2013 Prabhaker, Paul (5/7/2013) (Printer Troubleshooting) Solve latest printer issue. Error message related to memory? (5/10/2013) [odd: 5/10/2013]  John Fudacz 
8754 5/8/2013 Duval, Claire (4/8/2013) (Special Projects) Come up with a document imaging solution for MBA GMAT score storage. (5/7/2013) [odd: 5/8/2013]  Andy Rasmussen 
8767 5/6/2013 Haynes, Kayla (4/29/2013) (Training-Podium) Podium training in 300, 310, 315, 331 and 333 for First-Year Experience Office [odd: 5/6/2013]  Matthew Janouskovec 
8730 5/1/2013 Bender, Brian (3/26/2013) (PC Setups) Install Office 2010 on office computer around end of semester (4/1/2013) [odd: 5/1/2013]  John Fudacz 
8815 5/1/2013 Rasmussen, Andy (5/1/2013) (Special Projects) Update online directory. [odd: ]  Andy Rasmussen 
8735 4/15/2013 Berg, Margaret (4/8/2013) (Printer Troubleshooting) Printer is making weird noise while printing (4/29/2013) [odd: 4/15/2013]  John Fudacz 
8738 4/13/2013 Docking, Diane (4/8/2013) (Hardware Problems) Scanner not working properly (4/13/2013) [odd: 4/13/2013]  John Fudacz 
8689 4/12/2013 Misic, Mark (1/23/2013) (Miscellaneous) Research Office 365 and Google Docs usability for College of Business use. [odd: 2/1/13]  Matthew Janouskovec 
8737 4/10/2013 Kesireddy, Soumya (4/8/2013) (Lab Issues) AFL Workstation #7 constantly power cycles & never boots (4/10/2013) [odd: 4/10/2013]  John Fudacz 
8732 4/10/2013 Bernhardt, Tricia (3/27/2013) (Lab Issues) SAP displays error message: 'The Citrix server has reached its concurrent application limit for this application' preventing some students to launch the application via Citrix. Reported Issue to Citrix Team 11:22 AM. 1:50 pm - Issue resolved: There was an operating system issue outside of citrix. After clearing it, things went back to normal.  Patricia Bernhardt 
8736 4/10/2013 Kesireddy, Soumya (4/8/2013) (Lab Issues) AFL Workstation #7 constantly power cycles & never boots (4/29/2013) [odd: 4/10/2013]  Patricia Bernhardt 
8758 4/9/2013 Bernhardt, Patricia (4/9/2013) (Lab Issues) Lab & PC maintenance (9/17/2013) [odd: ]  Patricia Bernhardt 
8757 4/9/2013 Bernhardt, Patricia (4/9/2013) (Office Management) The Works Report Due (9/17/2013) [odd: ]  Patricia Bernhardt 
8756 4/9/2013 Bernhardt, Patricia (4/9/2013) (Lab Issues) Payroll ending on last day of month due. (9/17/2013) [odd: ]  Patricia Bernhardt 
8731 4/5/2013 Misic, Mark (3/27/2013) (Lab Issues) Determine how the 3 tables for the BYOD environment need to be placed in order to get electricity from the floor. (4/5/2013) [odd: 4/5/2013]  Luke Finnan 
8722 4/2/2013 Kaczka, Michele (3/18/2013) (Special Projects) Move Dan Weilbaker's files from local Hard drive to network. (4/5/2013) [odd: 3/20/2013]Michele is on vacation until the 2nd of april. Will work with her when she returns.  Andy Rasmussen 
8720 3/27/2013 Misic, Mark (3/18/2013) (Special Projects) Monitor Project (4/5/2013) [odd: 3/22/2013]Measured windows in dept suites, and gave Mark quotes for appropriately sized monitors, computer & ceiling mounts. Received quote from Victorin for a touch screen computer for MKTG, waiting on wall mount quote. Will send as soon as it co  Andy Rasmussen 
8685 3/27/2013 Misic, Mark (1/22/2013) (Special Projects) Update requestbase with a recurring entry feature (4/13/2013) [odd: 2/28/2013]Created new recurring entry page, and created calendar table to drive recurring feature. Just need to implement SQL rules to finalize.  Andy Rasmussen 
8616 3/26/2013 Misic, Mark (10/18/2012) (Special Projects) Determine coding needed to automatically present COB web pages in mobile friendly version (5/14/2013) [odd: 11/29/2012]CSS is done and has been implemented. Just needs final review from Mark. Example: www.cob.niu.edu/about  Andy Rasmussen 
8719 3/22/2013 Misic, Mark (3/18/2013) (Special Projects) Analyze MBA interest files. [odd: 3/22/2013]  Luke Finnan 
8718 3/21/2013 Gilbert, Julitta (3/18/2013) (PC Setups) Install Office 2010 on office PC (3/18/2013) [odd: 3/21/2013]  John Fudacz 
8721 3/20/2013 Ferguson, Amanda (3/18/2013) (Software Problems) Issues with Internet Explorer (4/1/2013) [odd: 3/20/2013]  John Fudacz 
8717 3/20/2013 Prabhaker, Paul (3/18/2013) (Printer Troubleshooting) GroupWise crashes after printing message (3/20/2013) [odd: 3/20/2013]  John Fudacz 
8715 3/15/2013 Berg, Margaret (3/8/2013) (Printer Troubleshooting) Fix envelope feeder on printer (3/15/2013) [odd: 3/15/2013]  John Fudacz 
8716 3/15/2013 Petersen, Rob (3/12/2013) (PC Setups) Install Office 2010 on office computer (3/12/2013) [odd: 3/15/2013]  John Fudacz 
8697 2/28/2013 Listy, Angie (2/11/2013) (Printer Setup) Install Color printer on all ACCY office PCs (2/28/2013) [odd: 2/28/2013]  John Fudacz 
8710 2/28/2013 Rosborough, Rhonda (2/21/2013) (Hardware Problems) Evaluate ACCY copyroom computer, due to slowness (3/1/2013) [odd: 2/28/2013]  John Fudacz 
8711 2/26/2013 Carrel, Ann (2/21/2013) (PC Setups) Reformat Office PC (2/26/2013) [odd: 2/26/2013]  John Fudacz 
8713 2/26/2013 Smith, Pam (2/25/2013) (Software Problems) Having trouble with Word on home work computer. Message says 'not responding' and document greys out. (2/26/2013) [odd: 2/26/2013]  Andy Rasmussen 
8712 2/26/2013 Petros, Joan (2/21/2013) (Special Projects) Create report of Spring 2013 ELC applicants [odd: 2/26/2013]  Matthew Janouskovec 
8708 2/22/2013 Misic, Mark (2/18/2013) (Special Projects) Distribute new GroupWise client & send CBUS to COB faculty about changes (2/23/2013) [odd: 2/22/2013]  John Fudacz 
8705 2/22/2013 Stewart, Kelly (2/14/2013) (PC Setups) Prepare computers for surplus. (3/12/2013) [odd: 2/22/2013]  John Fudacz 
8706 2/22/2013 Misic, Mark (2/18/2013) (Announcements) Revise Anywhere Printing slide content (2/23/2013) [odd: 2/22/2013]  Patricia Bernhardt 
8707 2/22/2013 Misic, Mark (2/18/2013) (Special Projects) Distribute new GroupWise client & send CBUS to COB faculty about changes (2/22/2013) [odd: 2/22/2013]  Andy Rasmussen 
8709 2/21/2013 Misic, Mark (2/18/2013) (Building Issues) Move ACR cabinet into our storage room. (3/13/2013) [odd: 2/21/2013]  Luke Finnan 
8702 2/20/2013 Ferguson, Amanda (2/13/2013) (Printer Troubleshooting) Issues when printing on letterhead. (2/15/2013) [odd: 2/20/2013]  John Fudacz 
8701 2/20/2013 Weyland, Cassie (2/13/2013) (Printer Troubleshooting) Fix OTA Lab printer. (2/20/2013) [odd: 2/20/2013]  John Fudacz 
8700 2/20/2013 Walter, Mel (2/13/2013) (Special Projects) Update ELC monitor video with new pictures. (4/5/2013) [odd: 2/20/2013]  Luke Finnan 
8699 2/15/2013 Misic, Mark (2/13/2013) (Classroom Technology Issues) Analyze the wi-fi coverage in the auditorium, specifically for high volume connections. (2/15/2013) [odd: 2/15/2013]  John Fudacz 
8696 2/15/2013 Young, Cass (2/11/2013) (PC Setups) Install Windows 7 on office PC (2/15/2013) [odd: 2/15/2013]  John Fudacz 
8704 2/15/2013 Misic, Mark (2/13/2013) (Special Projects) Determine procedure of exporting test from blackboard in a format compatible with testing services requirements (2/15/2013) [odd: 2/15/2013]  Andy Rasmussen 
8703 2/15/2013 Misic, Mark (2/13/2013) (Special Projects) Create extra comp form (3/19/2013) [odd: 2/15/2013]  Andy Rasmussen 
8695 2/9/2013 Buhrow, Amy (2/4/2013) (PC Setups) Solve Desktop computer issues, or install new computer, whichever solution is faster. (2/9/2013) [odd: 2/9/2013]  John Fudacz 
8694 2/9/2013 Tomlinson, Sara (2/4/2013) (Printer Setup) Install 2 desktop printers (2/9/2013) [odd: 2/9/2013]  John Fudacz 
8693 2/8/2013 Elliot, Ken (1/31/2013) (Printer Setup) Printer no longer feeds paper from tray 2. Printer is also needing general maintenance (2/8/2013) [odd: 2/8/2013]  John Fudacz 
8691 2/8/2013 Misic, Mark (1/29/2013) (PC Setups) Setup laptop for Ann Carrel (2/5/2013) [odd: 2/8/2013]  John Fudacz 
8692 2/8/2013 Misic, Mark (1/29/2013) (Special Projects) Put MS Office Keys to good use. [odd: 2/8/2013]  John Fudacz 
8688 2/1/2013 Stewart, Kelly (1/29/2013) (Hardware Problems) Issue with OMIS Conference room PC (2/5/2013) [odd: 2/1/2013]  John Fudacz 
8690 2/1/2013 Myla, Siva (1/29/2013) (Lab Issues) there is no monitor and computer at the 'BH232-24' allotted space in lab AAC (BH232). Please diagnose and return as soon as possible [odd: 2/1/2013]  Patricia Bernhardt 
8672 1/31/2013 Ellis, Jen (1/8/2013) (Special Projects) Update EYLPDC scheduling system to be more mobile friendly, allow for recurring appointments, allow custom forms & support attachments. (3/19/2013) [odd: 1/31/2013]  Andy Rasmussen 
8686 1/25/2013 Chen, Yan (1/22/2013) (Software Problems) I installed WebGPSS successfully. But WebGPSS hangs up on my Win8 Laptop when I run the simulation model. (2/5/2013) [odd: 1/25/2013]  John Fudacz 
8683 1/25/2013 Chavez, John (1/17/2013) (Training-Podium) Require podium training in BH300 (1/25/2013) [odd: 1/25/2013]  Matthew Janouskovec 
8687 1/25/2013 Petros, Joan (1/22/2013) (Database Updates) Give list of ACCY UG & MAS students that participated in ELC projects from 2008 - 2013 to Rowene. (1/23/2013) [odd: 1/25/2013]  Matthew Janouskovec 
8681 1/18/2013 Anderson, Sue (1/16/2013) (Printer Troubleshooting) Fix Mark Hogan's color printer (1/18/2013) [odd: 1/18/2013]  John Fudacz 
8676 1/18/2013 Buhrow, Amy (1/15/2013) (Hardware Problems) Computer is slow. Diagnose & recover speed. (1/18/2013) [odd: 1/18/2013]  John Fudacz 
8667 1/18/2013 Misic, Mark (12/21/2012) (Special Projects) Surplus all but the two best old lab printers. Give Mark the NIU numbers. (1/18/2013) [odd: 1/18/2013]  John Fudacz 
8682 1/18/2013 Van Den Broek, Rachel (1/16/2013) (Printer Troubleshooting) Fix Rachel's printer issue (1/18/2013) [odd: 1/18/2013]  John Fudacz 
8669 1/18/2013 Misic, Mark (12/21/2012) (Building Issues) Check & tighten kitchen cabinet handles & hinges in Barsema Hall suites. (1/18/2013) [odd: 1/18/2013]  Luke Finnan 
8668 1/18/2013 Misic, Mark (12/21/2012) (Special Projects) Surplus all but the two best old lab printers. Give Mark the NIU numbers. (1/18/2013) [odd: 1/18/2013]  Patricia Bernhardt 
8680 1/18/2013 Sullivan, Ursula (1/15/2013) (Lab Issues) Students cannot open pdf files in the labs. (1/29/2013) [odd: 1/18/2013]  Patricia Bernhardt 
8677 1/18/2013 Walter, Mary (1/15/2013) (Student Assistance) Grant Access to Goldmine & Sharepoint to new ELC student workers (1/18/2013) [odd: 1/18/2013]  Matthew Janouskovec 
8684 1/18/2013 Walter, Mel (1/17/2013) (Database Updates) Additions needed to the ELC database [odd: 1/18/2013]  Matthew Janouskovec 
8678 1/16/2013 Misic, Mark (1/15/2013) (Email Issue) Send out CBUS regarding Java vulnerability fix. (1/16/2013) [odd: 1/16/2013]  Andy Rasmussen 
8679 1/16/2013 Petros, Joan (1/15/2013) (Special Projects) Help Joan retrieve old project documents on sharepoint [odd: 1/16/2013]  Matthew Janouskovec 
8657 1/15/2013 Misic, Mark (12/9/2012) (Special Projects) Create scoring system for WCSO competition. (2/22/2013) [odd: 1/15/13]  Andy Rasmussen 
8666 1/13/2013 Van Den Broek, Rachel (12/21/2012) (Printer Troubleshooting) Fix office printer (1/13/2013) [odd: 1/13/2013]  John Fudacz 
8670 1/11/2013 Euhus, Angie (1/4/2013) (PC Setups) Switch Phyllis Zerull's computer with a working one (1/8/2013) [odd: 1/11/2013]  John Fudacz 
8674 1/10/2013 Rasmussen, Andy (1/8/2013) (Classroom Technology Issues) Classroom Cleanup (1/10/2013) [odd: 1/10/2013]  Luke Finnan 
8673 1/10/2013 Rasmussen, Andy (1/8/2013) (Classroom Technology Issues) Classroom Cleanup (1/10/2013) [odd: 1/10/2013]  Chris Kelly 
8671 1/10/2013 Rasmussen, Andy (1/8/2013) (Special Projects) Work with Rise to convert announcement system to new Google based system (3/13/2013) [odd: 1/10/2012]  Andy Rasmussen 
8662 1/8/2013 Misic, Mark (12/18/2012) (PC Setups) Setup PC for Passport Administrator (1/8/2013) [odd: 1/8/2012]  John Fudacz 
8665 1/8/2013 Myers, Pat (12/19/2012) (Printer Troubleshooting) Fix Printer Tray in Dean's Office reception area (1/8/2013) [odd: 1/8/2013]  John Fudacz 
8663 1/5/2013 Fudacz, John (12/18/2012) (Software Problems) Update image for netbooks and laptops, then re-image them. (1/22/2013) [odd: 1/5/2013]  John Fudacz 
8664 1/5/2013 Fudacz, John (12/18/2012) (Database Updates) Clean up/proofread inventory database and Kaseya entries. (2/4/2013) [odd: 1/5/2013]  John Fudacz 
8628 12/30/2012 Misic, Mark (10/26/2012) (Hardware Problems) The document camera in BH119 has a problem with the zoom wheel. (12/21/2012) [odd: 11/9/2012]Doc camera returned, still not working. Sent back for repair.  Andy Rasmussen 
8656 12/27/2012 Bernhardt, Patricia (12/4/2012) (Office Management) 'Works' reports due (9/17/2013) [odd: 12/27/2012]  Patricia Bernhardt 
8661 12/21/2012 Misic, Mark (12/18/2012) (Special Projects) Test Wi-Fi in 344 (12/21/2012) [odd: 12/21/2012]  John Fudacz 
8659 12/18/2012 Kaczka, Michele (12/13/2012) (Special Projects) Move Weilbaker PC from 128R to 128L (12/18/2012) [odd: 12/18/2012]  John Fudacz 
8660 12/18/2012 Misic, Mark (12/13/2012) (PC Hardware Upgrade) Determine needs & setup Dr. Wunsch with Dual Monitor (12/18/2012) [odd: 12/18/2012]  John Fudacz 
8655 12/18/2012 Bernhardt, Patricia (12/4/2012) (Lab Issues) IDEA (Citrix) - student claims the application is forcing him/her to save to a specific location (H:/drive). (1/18/2013) Sent request to ITS and they want to see a replication of issue. Natalie said they are finished working on this for this semester but needs it resolved for Spring.   Patricia Bernhardt 
8418 12/15/2012 Misic, Mark (5/24/2012) (Special Projects) Research appointment scheduling system for academic advising (1/18/2013) [odd: 6/15/2012]Date changed to reflect leave.  Andy Rasmussen 
8658 12/13/2012 Petros, Joan (12/11/2012) (Classroom Technology Issues) Replace Monitor in ELC Conference room (12/13/2012) [odd: 12/13/2012]  John Fudacz 
8654 12/11/2012 Bernhardt, Patricia (12/4/2012) (Names Admin) Complete Hire Projection for Spring 2013 (1/14/2013) [odd: 12/11/2012]  Patricia Bernhardt 
8640 12/7/2012 Listy, Angie (11/15/2012) (PC Setups) New PC Setup for: Churyk, Mantzke, Sinason, Tidrick, Waymire, West (12/18/2012) [odd: 12/7/2012]  John Fudacz 
8629 12/5/2012 Misic, Mark (10/26/2012) (Training-Other) Recommendation on eLearning Services' Adobe Connect training. (12/18/2012) [odd: 11/9/2012]1st workshop on 12/4 with Tammy Waymire, Ursulla Sullivan & Sarah Marsh  Andy Rasmussen 
8646 11/30/2012 Misic, Mark (11/21/2012) (Lab Issues) Develop a Lab issue tracking system (11/30/2012) [odd: 11/30/2012]  Patricia Bernhardt 
8649 11/30/2012 Misic, Mark (11/26/2012) (Lab Issues) Investigate Citrix time out setting & default icon orginization (11/30/2012) [odd: 11/30/2012]  Patricia Bernhardt 
8641 11/30/2012 Janouskovec, Matthew (11/20/2012) (Lab Issues) BH204-13 Has a workstation login prompt come up after a successful login in Novell. Resolve via ITS. [odd: 11/30/2012]  Matthew Janouskovec 
8645 11/30/2012 Janouskovec, Matthew (11/20/2012) (Lab Issues) Network Jack 'N-1141' is down in BH132. BH132-04 lacks network connectivity because of this. Resolve via ITS. ITS Trouble ticket # is 90188.  Matthew Janouskovec 
8644 11/30/2012 Janouskovec, Matthew (11/20/2012) (Lab Issues) BH232-35 Has a workstation login prompt come up after a successful login in Novell. Resolve via ITS. [odd: 11/30/2012]  Matthew Janouskovec 
8643 11/30/2012 Janouskovec, Matthew (11/20/2012) (Lab Issues) BH232-34 Has a workstation login prompt come up after a successful login in Novell. Resolve via ITS. [odd: 11/30/2012]  Matthew Janouskovec 
8642 11/30/2012 Janouskovec, Matthew (11/20/2012) (Lab Issues) BH204-14 Has a workstation login prompt come up after a successful login in Novell. Resolve via ITS. [odd: 11/30/2012]  Matthew Janouskovec 
8652 11/29/2012 Misic, Mark (11/28/2012) (Classroom Technology Issues) Check podium computer side door in 113 (11/29/2012) [odd: 11/29/2012]  John Fudacz 
8653 11/29/2012 Johnson, James (11/28/2012) (Classroom Technology Issues) Move Keyboard to top of podium in Auditorium (11/29/2012) [odd: 11/29/2012]  Andy Rasmussen 
8617 11/29/2012 Misic, Mark (10/18/2012) (Special Projects) New homepage functionality (11/29/2012) [odd: 11/29/2012] www.cob.niu.edu/indextest.asp  Andy Rasmussen 
8648 11/28/2012 Misic, Mark (11/26/2012) (Special Projects) Test ELC Wifi connection (11/26/2012) [odd: 11/28/2012]  John Fudacz 
8647 11/28/2012 Ahmed, Syed (11/21/2012) (Lab Issues) Resolve issues with Winning Major Sales on Citrix (11/28/2012) [odd: 11/28/2012]Getting kicked off the application (does not save, it starts from beginning) Freezes- cannot do anything. Instruction menu does not work Started multiple games on its own (BH 232-25)  Patricia Bernhardt 
8650 11/28/2012 Gowen, Chuck (11/26/2012) (Special Projects) Issues with Syncing iPhone to computer (11/28/2012) [odd: 11/28/2012]  Andy Rasmussen 
8651 11/27/2012 Bernhardt, Patricia (11/27/2012) (Lab Issues) test test  Matthew Janouskovec 
8639 11/16/2012 Misic, Mark (11/13/2012) (Documentation) Classroom documentation for Room 344 [odd: 11/16/2012]  Matthew Janouskovec 
8637 11/14/2012 Setterstrom, Andrew (11/8/2012) (PC Setups) Setup new PC (11/26/2012) [odd: 11/14/2012]  John Fudacz 
8638 11/14/2012 Chen, Meng (11/8/2012) (Lab Issues) Lab station 15 & 18 issues (12/18/2012) [odd: 11/14/2012]  Patricia Bernhardt 
8636 11/13/2012 Misic, Mark (11/2/2012) (Special Projects) Update & expand student pc recommendation sheet. Research tablet & mobile device inclusion. (12/18/2012) [odd: 11/13/2012]  Andy Rasmussen 
8632 11/9/2012 Gilbert, Julitta (10/26/2012) (Hardware Problems) Install new memory for computer. (11/9/2012) [odd: 11/9/2012]  John Fudacz 
8631 11/9/2012 Listy, Angie (10/26/2012) (PC Setups) I have a new computer that I need to have set up for Mary Hamell in the CPA Office. The computer is located in the room behind my desk. Can you please have someone set this up for Mary? Thank you. (11/19/2012) [odd: 11/9/2012]  John Fudacz 
8623 11/9/2012 Misic, Mark (10/23/2012) (Classroom Technology Issues) Meet with Luke and Tricia and decide on plan for individual laptop checkout procedure. (11/6/2012) [odd: 11/9/2012]  John Fudacz 
8624 11/9/2012 Misic, Mark (10/23/2012) (Classroom Technology Issues) Meet with John and Tricia and decide on plan for individual laptop checkout procedure. (12/4/2012) [odd: 11/9/2012]  Luke Finnan 
8625 11/9/2012 Misic, Mark (10/23/2012) (Classroom Technology Issues) Meet with Luke and John and decide on plan for individual laptop checkout procedure. (11/9/2012) [odd: 11/9/2012]  Patricia Bernhardt 
8626 11/9/2012 Duvall, Claire (10/24/2012) (Miscellaneous) MBA Network folder restore: Can you please try to restore this folder for us as of July 15, 2012? M:\MBA-Executive\Faculty Evaluations. I believe in the July the path may have been M:\Executive\Faculty Evaluations. (10/30/2012) [odd: 11/9/2012]  Matthew Janouskovec 
8630 11/9/2012 Misic, Mark (10/26/2012) (Training-Other) Recommendation on eLearning Services' Adobe Connect training. (11/9/2012) [odd: 11/9/2012]  Patty Solomon 
8597 11/8/2012 Misic, Mark (10/2/2012) (Classroom Technology Issues) Video record Rick Ridnour's MKTG 350 class. (10/31/2012) [odd: 11/8/2012]This was cancelled due to the guest speaker's work schedule. Not planning to reschedule this semester.  Luke Finnan 
8634 11/7/2012 Anderson, Sue (10/31/2012) (Printer Setup) Setup Network Printer (11/13/2012) [odd: 11/7/2012]  John Fudacz 
8618 11/7/2012 Fudacz, John (10/23/2012) (Hardware Problems) Get two new clip on mic cords for Aud. Also, get extra hip clip for broken one. (11/6/2012) [odd: 11/7/2012]  John Fudacz 
8635 11/7/2012 Weaver, Connie (10/31/2012) (Calendar Entries) Setup room scheduling templates for Summer & Fall 2013 (11/7/2012) [odd: 11/7/2012]  Andy Rasmussen 
8633 11/2/2012 Rezabek, Tim (10/31/2012) (Student Assistance) Upload GreeFish video to SharePoint [odd: 11/2/2012]  Matthew Janouskovec 
8627 10/31/2012 Fudacz, John (10/25/2012) (Software Problems) Upgrade office PC to Windows 7 64-bit. (10/31/2012) [odd: 10/31/2012]  John Fudacz 
8615 10/26/2012 Weilbaker, Dan (10/15/2012) (Software Problems) Help Dan with IE upgrade (10/15/2012) [odd: 10/26/2012]  John Fudacz 
8622 10/26/2012 Misic, Mark (10/23/2012) (COBTech Phone Line) Update phone line message tree. (1/15/2013) [odd: 10/26/2012]  Patricia Bernhardt 
8620 10/26/2012 Petros, Joan (10/23/2012) (Miscellaneous) Time logs for past ELC Projects to Joan [odd: 10/26/2012]  Matthew Janouskovec 
8611 10/25/2012 Domagalski, Sandy (10/11/2012) (PC Setups) New PC Setup for Sandy Domagalski (10/30/2012) [odd: 10/25/2012]  John Fudacz 
8621 10/24/2012 Hintzsche, Candy (10/23/2012) (Printer Troubleshooting) Make sure Transfer Kit count is reset on ACR printer (10/30/2012) [odd: 10/24/2012]  Matthew Janouskovec 
8619 10/24/2012 Petros, Joan (10/23/2012) (Hardware Problems) Fix second monitor for pc. (10/30/2012) [odd: 10/24/2012]  Matthew Janouskovec 
8601 10/19/2012 Docking, Diane (10/9/2012) (Printer Troubleshooting) Troubleshoot printer issues for Diane Docking (10/30/2012) [odd: 10/19/2012]  John Fudacz 
8600 10/19/2012 Euhus, Angela (10/9/2012) (Printer Troubleshooting) Make sure printer in 245T is working. (10/19/2012) [odd: 10/19/2012]  John Fudacz 
8605 10/19/2012 Hintzsche, Candy (10/10/2012) (PC Setups) Fix remote connection for Candy's computer (10/12/2012) [odd: 10/19/2012]  John Fudacz 
8602 10/19/2012 Misic, Mark (10/9/2012) (General Inquiries) Go over Marketing equipment to see if there is anything needed before it is marked for surplus. (10/12/2012) [odd: 10/19/2012]  John Fudacz 
8599 10/19/2012 Pikor, Nicholas (10/9/2012) (Hardware Problems) Resolve computer slowness issues. (10/12/2012) [odd: 10/19/2012]  John Fudacz 
8609 10/19/2012 Misic, Mark (10/11/2012) (Classroom Technology Issues) Move spare table with outlets in 344 to 101 storage room. Also, reprogram hotkeys on telephone to match other classroom phones with an additional hotkey for MBA office (10/15/2012) [odd: 10/19/2012]  Luke Finnan 
8603 10/19/2012 Marchewka, Jack (10/9/2012) (Lab Issues) Resolve MS Project issue on Citrix [odd: 10/19/2012]  Patricia Bernhardt 
8608 10/19/2012 Misic, Mark (10/11/2012) (Lab Issues) Review use of netbooks and laptops and develop plan to optimize use of them (12/18/2012) [odd: 10/19/2012]  Patricia Bernhardt 
8610 10/19/2012 Misic, Mark (10/11/2012) (Classroom Technology Issues) Lock down equipment in 344. Make sure CD tray is horizontal. Create documentation for classroom and supply remote for projector. (10/15/2012) [odd: 10/19/2012]  Matthew Janouskovec 
8607 10/19/2012 Misic, Mark (10/11/2012) (Special Projects) Outline plan for reviewing existing online materials for BSAM project (10/13/2012) [odd: 10/19/2012]  Patty Solomon 
8614 10/18/2012 Misic, Mark (10/15/2012) (Lab Issues) Complete lab print activity summary report (using previously provided format) (10/18/2012) [odd: 10/18/12]  Patricia Bernhardt 
8595 10/17/2012 Fudacz, John (10/8/2012) (Printer Troubleshooting) Troubleshoot Ozlem's printer. (10/17/2012) [odd: 10/17/2012]  John Fudacz 
8596 10/17/2012 Misic, Mark (10/9/2012) (Hardware Problems) Find suitable replacement for Aud. wireless presenter. (12/18/2012) [odd: 10/17/2012]  John Fudacz 
8604 10/17/2012 Fudacz, John (10/9/2012) (Hardware Problems) Test all cart laptops for batter/power issues. (10/30/2012) [odd: 10/17/2012]  Luke Finnan 
8606 10/16/2012 Rosenbaum, Mark (10/11/2012) (Classroom Technology Issues) Provide tech support for Kohl's event. 7pm [odd: 10/16/2012]  Matthew Janouskovec 
8612 10/15/2012 Young, Cassandra (10/11/2012) (Web Maintenance) Website Updates, (Dean's Circle Member profiles) (10/11/2012) [odd: 10/15/2012]  Kelsey Johnson 
8613 10/15/2012 Downing, Chuck (10/12/2012) (Classroom Technology Issues) Help with mic setup in auditorium at 12:15. (10/15/2012) [odd: 10/15/2012]  Matthew Janouskovec 
8598 10/12/2012 Hepker, Lenita (10/9/2012) (Hardware Problems) Fix Manual Feed tray for Lenita's printer. (10/12/2012) [odd: 10/12/2012]  John Fudacz 
8592 10/12/2012 Hintzsche, Candy (9/27/2012) (PC Setups) PC Reformat for Candy Hintzsche's computer (10/5/2012) [odd: 10/12/2012]  John Fudacz 
8588 10/5/2012 Anderson, Sue (9/26/2012) (PC Setups) PC Re-image (10/1/2012) [odd: 10/5/2012]  John Fudacz 
8585 10/5/2012 Cassandra, Young (9/26/2012) (PC Setups) Install Adobe Software on Computer (10/1/2012) [odd: 10/5/2012]  John Fudacz 
8593 10/5/2012 Docking, Diane (9/27/2012) (Software Problems) Help with logging into H: drive on laptop. (9/27/2012) [odd: 10/5/2012]  John Fudacz 
8594 10/5/2012 Weilbaker, Dan (9/27/2012) (Software Problems) Resolve windows document issue (.pkf instead of .doc?) (10/3/2012) [odd: 10/5/2012]  John Fudacz 
8587 10/5/2012 Zahay-Blatz, Debra (9/26/2012) (Software Problems) New SPSS License (10/5/2012) [odd: 10/5/2012]  John Fudacz 
8586 10/5/2012 Misic, Mark (9/26/2012) (Miscellaneous) Video project for Business Careers House (10/5/2012) [odd: 10/5/2012]  Chris Kelly 
8590 10/5/2012 Niu, Ziyi (9/27/2012) (Lab Issues) Lab trouble tickets BH204 (12/18/2012) [odd: 10/5/2012]  Patricia Bernhardt 
8591 10/5/2012 Shah, Shaili (9/27/2012) (Lab Issues) AAC Trouble tickets (12/18/2012) [odd: 10/5/2012]  Patricia Bernhardt 
8560 10/3/2012 Young, Jim (9/13/2012) (Special Projects) Provide Tech Support for ACCY event. Event starts at 6:00 pm. (10/3/2012) [odd: 10/3/2012]  John Fudacz 
8550 10/1/2012 Misic, Mark (8/27/2012) (Special Projects) Prepare changes to 1 OMIS 505 Adobe presentation as requested. (9/11/2012) [odd: 10/1/2012]  Patty Solomon 
8537 10/1/2012 Misic, Mark (8/20/2012) (Special Projects) Prepare changes to 1 OMIS 507 Adobe presentation as requested. (9/11/2012) [odd: 10/1/2012]  Patty Solomon 
8582 9/28/2012 Peterson, Robert (9/21/2012) (Web Maintenance) More vita updates on web please (9/21/2012) [odd: 9/28/2012]  Kelsey Johnson 
8583 9/28/2012 Misic, Mark (9/21/2012) (Miscellaneous) Add the surplus stuff from your area to the room with the classroom furniture is stored. (9/21/2012) [odd: 9/28/2012]  John Fudacz 
8584 9/28/2012 Misic, Mark (9/21/2012) (Miscellaneous) Please create a comprehensive list of all the stuff being suplused. Include NIU Tag #'s if present on item. If the NIU Tag# is missing, then write a description of item. Thank you. (9/24/2012) [odd: 9/28/2012]  Luke Finnan 
8589 9/28/2012 Misic, Mark (9/26/2012) (Miscellaneous) Provide SharePoint access list to Joan for ELC Teams [odd: 9/28/2012]  Matthew Janouskovec 
8469 9/25/2012 Misic, Mark (6/26/2012) (Special Projects) Tabulate results from survey of online experience. (10/1/2012) [odd: 9/1/2012]  Kelsey Johnson 
8580 9/25/2012 Buhrow, Amy (9/19/2012) (Miscellaneous) Run ELC Database query and give link to ELC Wiki [odd: 9/25/2012]  Matthew Janouskovec 
8581 9/21/2012 Bourke, Nicholas (9/19/2012) (Announcements) Update announcement Slide for NIU Orientation (9/19/2012) [odd: 9/21/2012]  Kelsey Johnson 
8571 9/21/2012 Grimaldi, Angela (9/14/2012) (Web Maintenance) Updates to advising hours on http://www.cob.niu.edu/accy/advising.asp web page (9/16/2012) [odd: 9/21/2012]  Kelsey Johnson 
8569 9/21/2012 Kaczka, Michele (9/14/2012) (Web Maintenance) Post Certificate of Sales pdf on website and remove previous version. (9/17/2012) [odd: 9/21/2012]  Kelsey Johnson 
8568 9/21/2012 Liu, Chang (9/14/2012) (Web Maintenance) Removal of old APICS sites. (9/14/2012) [odd: 9/21/2012]  Kelsey Johnson 
8570 9/21/2012 Zahay-Blatz, Debra (9/14/2012) (Web Maintenance) Add new tab to the student resources website (9/16/2012) [odd: 9/21/2012]  Kelsey Johnson 
8575 9/21/2012 Bender, Brian (9/17/2012) (Security - Technology (Spam, Viruses, etc.)) Answer ELC Computer Image questions for TransUnion security concerns. [odd: 9/21/2012]  John Fudacz 
8579 9/21/2012 Euhus, Angela (9/19/2012) (PC Setups) Install Acrobat 10 on workstation (9/26/2012) [odd: 9/21/2012]  John Fudacz 
8573 9/21/2012 Ferguson, Amanda (9/17/2012) (Software Problems) Help Amanda Ferguson with Microsoft Office problems (9/21/2012) [odd: 9/21/2012]  John Fudacz 
8558 9/21/2012 Fudacz, John (9/10/2012) (Software Problems) Reformat Jon Briscoe's computer. (between 9/19 - 9/21) (9/21/2012) [odd: 9/21/2012]  John Fudacz 
8576 9/21/2012 Fudacz, John (9/18/2012) (Software Problems) Reformat MBA laptop. (9/21/2012) [odd: 9/21/2012]  John Fudacz 
8574 9/21/2012 Zahay-Blatz, Debra (9/17/2012) (Hardware Problems) Make sure keyboard issue is resolved [odd: 9/21/2012]  John Fudacz 
8567 9/20/2012 Janouskovec, Matthew (9/14/2012) (Names Admin) AccountID administration [odd: 9/17/2012]  Matthew Janouskovec 
8884 9/19/2012 Zhou, Lei (9/17/2013) (PC Setups) Install SAS 9.2 (9/17/2013) [odd: 9/19/2012]  John Fudacz 
8562 9/19/2012 Ahmed, Syed (9/13/2012) (Lab Issues) MyITLab issue [odd: 9/19/2012]- resolved  Patricia Bernhardt 
8561 9/19/2012 Rajula, Pradeep (9/11/2012) (Lab Issues) Spell check isn't working, When the user clicks on the spell check it displays a dialogue box saying that it is done but actually it is not checking. [odd: 9/19/2012]  Patricia Bernhardt 
8577 9/19/2012 Anderson, Sue (9/18/2012) (Names Admin) New Student Worker administration [odd: 9/19/2012]  Matthew Janouskovec 
8578 9/19/2012 Petros, Joan (9/18/2012) (Software Problems) Goldmine Access [odd: 9/19/2012]  Matthew Janouskovec 
8559 9/19/2012 Young, Jim (9/13/2012) (Special Projects) Provide Tech Support for ACCY event. Starts at 4:45 [odd: 9/19/2012]  Matthew Janouskovec 
8572 9/19/2012 Simpson, Soni (9/17/2012) (Blackboard Appointments) Assist with setting up Blackboard via phone conversation. (9/26/2012) [odd: 9/19/2012]  Patty Solomon 
8563 9/14/2012 Liu, Chang (9/13/2012) (Web Maintenance) Update OM&IS web site with event info. (9/13/2012) [odd: 9/14/2012]  Kelsey Johnson 
8553 9/14/2012 Solomon, Patty (8/29/2012) (Special Projects) With new recordings for presentations, prepare an Articulate presentation for ACCY 505 class. (9/13/2012) [odd: 9/14/2012]  Luke Finnan 
8564 9/14/2012 Braffet, Sue (9/13/2012) (Email Issue) Help Sue Braffet with remote desktop/mobile email access. [odd: 9/14/2012]  Matthew Janouskovec 
8566 9/14/2012 Janouskovec, Matthew (9/13/2012) (Names Admin) Account ID administration for Michael Gordon, Haley Johnson, James Kelley, and Kelsey Olsen (9/18/2012) [odd: 9/14/2012]  Matthew Janouskovec 
8565 9/14/2012 Janouskovec, Matthew (9/13/2012) (Printer Troubleshooting) Determine problem with ELC Printer. [odd: 9/14/2012]  Matthew Janouskovec 
8552 9/14/2012 Madlinger, Lisa (8/29/2012) (Special Projects) Re-record ACCY 505 presentations for class that begins 9/24. (9/5/2012) [odd: 9/14/2012]  Patty Solomon 
8555 9/7/2012 Niu, Ziyi (8/31/2012) (Lab Issues) Resolve issue in MML, workstation 13 (11/6/2012) [odd: 9/7/2012]  John Fudacz 
8554 9/7/2012 Shah, Shaili (8/31/2012) (Lab Issues) Resolve issues in BH232, workstations 34 & 35 (9/7/2012) [odd: 9/7/2012]  John Fudacz 
8531 9/7/2012 Solomon, Patty (8/16/2012) (Special Projects) Assist with preparing Articulate presentation for Paperless Grading feature in Blackboard. (9/13/2012) [odd: 9/7/2012]  Luke Finnan 
8557 9/7/2012 Misic, Mark (9/4/2012) (Special Projects) Design project management web app (9/7/2012) [odd: 9/7/2012]  Andy Rasmussen 
8530 9/7/2012 Misic, Mark (8/16/2012) (Special Projects) Create an Articulate presentation for Paperless Grading feature in Blackboard. (9/13/2012) [odd: 9/7/2012]  Patty Solomon 
8556 9/5/2012 Buhrow, Amy (8/31/2012) (Blackboard Appointments) Blackboard Community setup help (9/5/2012) [odd: 9/5/2012]  Patty Solomon 
8472 9/1/2012 Misic, Mark (6/26/2012) (Special Projects) Determine CSS coding that optimized web page content for mobile devices and implement. (9/28/2012) [odd: 8/1/2012]Coding installed on test page to direct users to mobile page if using mobile device. Now must create sub-pages. Pages done. Working on coding to allow user to see full web if desired.  Kelsey Johnson 
8546 8/31/2012 Bernhardt, Patricia (8/24/2012) (Classroom Technology Issues) Replace burnt out bulbs in switchbox (232 & 132) [odd: 8/31/2012]Replaced 9/4/2012  Patricia Bernhardt 
8542 8/29/2012 Carrel, Ann (8/22/2012) (Software Problems) Clean PC of virus (8/29/2012) [odd: 8/29/2012]  John Fudacz 
8544 8/29/2012 Hart, Brenda (8/22/2012) (PC Setups) Setup Mark Groza's laptop (8/29/2012) [odd: 8/29/2012]  John Fudacz 
8545 8/29/2012 Kleumper, Don (8/22/2012) (PC Setups) Install SPSS 20 on office & home PC (8/23/2012) [odd: 8/29/2012]  John Fudacz 
8543 8/29/2012 Matuszewski, Linda (8/22/2012) (PC Setups) Install SPSS 20 (8/24/2012) [odd: 8/29/2012]  John Fudacz 
8540 8/28/2012 Cefaratti, Meghann (8/21/2012) (PC Setups) Install SPSS 19 on office PC (8/23/2012) [odd: 8/28/2012]  John Fudacz 
8539 8/28/2012 Lee, Young (8/21/2012) (PC Setups) Install SPSS & AMOS 20 on office PC (8/24/2012) [odd: 8/28/2012]  John Fudacz 
8541 8/28/2012 Listy, Angie (8/21/2012) (PC Setups) New PC for Doug Clinton (8/28/2012) [odd: 8/28/2012]  John Fudacz 
8549 8/28/2012 Tomlinson, Sara (8/24/2012) (Special Projects) Inform Sara if we have any newer computers to transfer to FINA for the FINA lab (8/28/2012) [odd: 8/28/2012]  John Fudacz 
8548 8/28/2012 Lee, Chih-chen (8/24/2012) (PC Setups) Re-license SAS 9.2 (8/28/2012) [odd: 8/28/2012]  Andy Rasmussen 
8547 8/28/2012 Prabhaker, Paul (8/24/2012) (Printer Troubleshooting) Printer is placing red stripe on side of paper (8/28/2012) [odd: 8/28/2012]  Andy Rasmussen 
8551 8/28/2012 Mantzke, Kate (8/27/2012) (Blackboard Appointments) Review Blackboard testing options. (8/28/2012) [odd: 8/28/2012]  Patty Solomon 
8526 8/27/2012 Misic, Mark (8/15/2012) (Special Projects) Develop a video for the ELC monitor (9/11/2012) [odd: 8/27/2012]  Luke Finnan 
8532 8/27/2012 Rosborough, Rhonda (8/17/2012) (Special Projects) Set up cameras for Rhonda to borrow (8/27/2012) [odd: 8/28/2012]  Patricia Bernhardt 
8517 8/24/2012 Myers, Pat (8/9/2012) (Miscellaneous) Post study area hours slide (8/10/2012) [odd: 8/24/2012]  Kelsey Johnson 
8535 8/24/2012 Berg, Margaret (8/17/2012) (Special Projects) Setup ACCY TA computers (8/23/2012) [odd: 8/24/2012]  John Fudacz 
8533 8/24/2012 Misic, Mark (8/17/2012) (Lab Issues) Remove old lab printers (8/20/2012) [odd: 8/24/2012]  Patricia Bernhardt 
8538 8/24/2012 Misic, Mark (8/21/2012) (Training-Other) Define Laptop check-out & check-in process (8/24/2012) [odd: 8/24/2012]  Patricia Bernhardt 
8536 8/24/2012 Misic, Mark (8/17/2012) (Classroom Technology Issues) Secure equipment in 344 with locks (8/24/2012) [odd: 8/24/2012]  Matthew Janouskovec 
8528 8/23/2012 Dean, Abigail (8/15/2012) (Training-Podium) BH 200 training (8/23/2012) [odd: 8/23/2012]  Matthew Janouskovec 
8534 8/22/2012 Hintzche, Candy (8/17/2012) (Special Projects) Help copy pictures off of camera (8/23/2012) [odd: 8/22/2012]  John Fudacz 
8525 8/22/2012 Listy, Angie (8/15/2012) (PC Setups) Setup new computers for Angela Grimaldi, Mark Riley & Carol Yu (8/22/2012) [odd: 8/22/2012]  John Fudacz 
8529 8/21/2012 Rosborough, Rhonda (8/16/2012) (Blackboard Appointments) Blackboard training appointment. (8/23/2012) [odd: 8/21/2012]Scheduled for 10:30 on 8/21.  Patty Solomon 
8519 8/17/2012 Burton, James (8/9/2012) (Special Projects) Install SPSS 20 (8/23/2012) [odd: 8/17/2012]  John Fudacz 
8523 8/17/2012 Fergusson, Amanda (8/14/2012) (PC Setups) Install SPSS & AMOS on office PC (8/23/2012) [odd: 8/17/2012]  John Fudacz 
8518 8/17/2012 Hart, Brenda (8/9/2012) (Printer Setup) Install Printer on faculty computers (8/23/2012) [odd: 8/17/2012]  John Fudacz 
8527 8/17/2012 Marsh, Sarah (8/15/2012) (PC Setups) Install SPSS 19 (8/17/2012) [odd: 8/17/2012]  John Fudacz 
8522 8/17/2012 Petros, Joan (8/9/2012) (Hardware Problems) Fix audio issue on office computer (8/17/2012) [odd: 8/17/2012]  John Fudacz 
8521 8/17/2012 Rosenbaum, Mark (8/9/2012) (Special Projects) Install SPSS 20 (8/23/2012) [odd: 8/17/2012]  John Fudacz 
8524 8/17/2012 Briscoe, Jon (8/14/2012) (Training-Software) Give access or instructions to online tutorial for Microsoft Office. (8/17/2012) [odd: 8/17/2012]  Patricia Bernhardt 
8515 8/17/2012 Misic, Mark (8/7/2012) (PC Setups) Re-Image ELC student computers (8/17/2012) [odd: 8/17/2012]  Matthew Janouskovec 
8513 8/16/2012 Preston, Anthony (8/6/2012) (Special Projects) Setup laptop cart in BH210 at 1:00 pm for MBA Fast Trak Orientation (8/16/2012) [odd: 8/16/2012]  John Fudacz 
8510 8/15/2012 Misic, Mark (8/6/2012) (Printer Setup) Setup new HP printers in COB Labs (8/23/2012) [odd: 8/15/2012]  John Fudacz 
8511 8/15/2012 Misic, Mark (8/6/2012) (Printer Setup) Setup new HP printers in COB Labs (8/28/2012) [odd: 8/15/2012]  Patricia Bernhardt 
8404 8/15/2012 Misic, Mark (5/16/2012) (Special Projects) Install CPU and define process for displaying video on new monitor in ACR office. (8/14/2012) [odd: 06/15/12]  Andy Rasmussen 
8302 8/15/2012 Misic, Mark (2/28/2012) (Special Projects) Develop prototype of new kiosk functions. (8/14/2012) [odd: 4/1/2012]  Andy Rasmussen 
8491 8/15/2012 Misic, Mark (7/12/2012) (Special Projects) Create functional podium in 344. (8/1/2012) [odd: 8/15/2012]  Matthew Janouskovec 
8520 8/13/2012 Young, Cass (8/9/2012) (Web Maintenance) Create Dean's Circle website (8/10/2012) [odd: 8/13/2012]  Kelsey Johnson 
8468 8/10/2012 Misic, Mark (6/26/2012) (Special Projects) Create survey of online experience and attitudes. (7/26/2012) [odd: 8/10/2012]  Kelsey Johnson 
8454 8/10/2012 Misic, Mark (6/18/2012) (Printer Setup) Setup new HP printers for labs and have ready to bring online at start of Fall semester. (8/23/2012) [odd: 8/10/2012]  John Fudacz 
8455 8/10/2012 Misic, Mark (6/18/2012) (Printer Setup) Setup new HP printers for labs and have ready to bring online at start of Fall semester. (8/8/2012) [odd: 8/10/2012]  Patricia Bernhardt 
8500 8/9/2012 Misic, Mark (7/24/2012) (Special Projects) Fall semester classroom cleaning task. (8/9/2012) [odd: 8/9/2012]  Haley Johnson 
8444 8/9/2012 Solomon, Patty (6/7/2012) (Special Projects) Work on ACCY 505 re-do of presentations for online component of class. (7/10/2012) [odd: 8/9/2012]7/10 All presentations have been converted to Articulate.  Haley Johnson 
8506 8/9/2012 Misic, Mark (7/31/2012) (Lab Issues) Work with Matt to go over lab management process. (8/9/2012) [odd: 8/9/2012]  Patricia Bernhardt 
8419 8/9/2012 Janouskovec, Matt (5/24/2012) (Special Projects) Implement ELC application on COB webserver (8/9/2012) [odd: 6/15/2012]  Matthew Janouskovec 
8505 8/9/2012 Misic, Mark (7/31/2012) (Special Projects) Work with Tricia to get familiarized with the lab management process. (8/7/2012) [odd: 8/9/2012]  Matthew Janouskovec 
8411 8/9/2012 Gordon, Geoff (5/21/2012) (Special Projects) Assist with developing hybrid MKTG 505. (7/11/2012) [odd: 8/9/2012]Closed this task since no further assistance has been requested.  Patty Solomon 
8412 8/9/2012 Madlinger, Lisa (5/21/2012) (Special Projects) Assist with developing hybrid ACCY 505. (7/11/2012) [odd: 8/9/2012]6/12 Target date is July 2. 7/11 Closed this task since no further assistance has been requested.  Patty Solomon 
8512 8/8/2012 Kaczka, Michele (8/6/2012) (Database Updates) Update SAB database (8/6/2012) [odd: 8/8/2012]  Kelsey Johnson 
8514 8/8/2012 Towell, Beth (8/6/2012) (PC Setups) Install SPSS 20 on desktop computer (8/23/2012) [odd: 8/8/2012]  John Fudacz 
8498 8/7/2012 Liu, Yipeng (7/24/2012) (PC Setups) New Computer setup for Yipeng Liu. Needs Visual Studio 2005, SAS, SPSS & Visio (8/8/2012) [odd: 8/7/2012]  John Fudacz 
8516 8/7/2012 Kloster, Sheila (8/7/2012) (Special Projects) Confirm that Tim Aurand has an ELC keycard (8/8/2012) [odd: 8/7/2012]  Matthew Janouskovec 
8508 8/6/2012 Kloster, Sheila (8/1/2012) (PC Setups) Move & hook up 3 computers in the ELC (8/8/2012) [odd: 8/6/2012]  John Fudacz 
8507 8/6/2012 Liu, Yipeng (8/1/2012) (PC Setups) Install SPSS on office computer (8/8/2012) [odd: 8/6/2012]  John Fudacz 
8501 8/6/2012 Misic, Mark (7/24/2012) (Special Projects) With Matt, organize the Fall semester classroom cleaning task. (8/6/2012) [odd: 8/6/2012]  Andy Rasmussen 
8502 8/6/2012 Misic, Mark (7/24/2012) (Special Projects) With Andy, organize the Fall semester classroom cleaning task. (8/6/2012) [odd: 8/6/2012]  Matthew Janouskovec 
8365 8/3/2012 Fudacz, John (4/25/2012) (PC Setups) Replace web kiosk PCs with updated dc7100 or dc7600 PCs. (7/18/2012) [odd: 8/3/2012]  John Fudacz 
8366 8/3/2012 Fudacz, John (4/25/2012) (PC Setups) Update netbook images with changes detailed by Tricia and re-image all netbooks. (9/4/2012) [odd: 8/3/2012]  John Fudacz 
8509 8/2/2012 Hintzche, Candy (8/1/2012) (Printer Troubleshooting) Check office printer error message regarding transfer kit. (8/1/2012) [odd: 8/2/2012]  John Fudacz 
8504 8/2/2012 Besenhoffer, Charles (7/31/2012) (Web Maintenance) Grant rights to OMIS SAB folder of web server. (8/7/2012) [odd: 8/2/2012]  Matthew Janouskovec 
8503 8/2/2012 Misic, Mark (7/31/2012) (Office Management) Gather inventory level of batteries for classroom technology. [odd: 8/2/2012]  Matthew Janouskovec 
8434 8/2/2012 Misic, Mark (6/4/2012) (Special Projects) Learn how various key databases/applications are setup and also Sharepoint to provide support while Andy is on leave. (8/7/2012) [odd: 8/2/2012]  Matthew Janouskovec 
8477 8/1/2012 Misic, Mark (6/26/2012) (Network Admin (excluding Names Admin)) Setup new .niu.edu domains following COB web blueprint. (12/18/2012) [odd: 8/1/2012]  Mark Misic 
8497 8/1/2012 DeJean, Michelle (7/24/2012) (Web Maintenance) Add audio clip to home page flash (8/5/2012) [odd: 8/1/2012] Clip complete and test page created. Waiting for approval to go live from Michelle.  Kelsey Johnson 
8478 8/1/2012 Misic, Mark (6/26/2012) (Web Maintenance) Create a resource for faculty in using COB computing environment for classes. (8/1/2012) [odd: 8/1/2012]  Kelsey Johnson 
8488 8/1/2012 Bernhardt, Tricia (7/3/2012) (Special Projects) Enter lab computers into Tech Resources online computer inventory. (7/26/2012) [odd: 8/1/2012]  John Fudacz 
8490 8/1/2012 Kearsing, John (7/10/2012) (Special Projects) Install Microsoft Expressions 4 Ultimate in Citrix ITS Software Installation Request form sent - ticket #61002  Patricia Bernhardt 
8480 8/1/2012 Misic, Mark (6/26/2012) (Special Projects) Create a resource for faculty in using COB computing environment for classes. (9/11/2012) [odd: 8/1/2012]  Patricia Bernhardt 
8437 8/1/2012 Misic, Mark (6/4/2012) (Network Admin (excluding Names Admin)) Set up ELC Teams on the Sharepoint server. (6/27/2012) [odd: 8/1/2012]  Andy Rasmussen 
8471 8/1/2012 Misic, Mark (6/26/2012) (Special Projects) Determine CSS coding that optimized web page content for mobile devices and implement. (8/1/2012) [odd: 8/1/2012]  Matthew Janouskovec 
8438 8/1/2012 Misic, Mark (6/4/2012) (Network Admin (excluding Names Admin)) Set up ELC Teams on the Sharepoint server. (8/7/2012) [odd: 8/1/2012]  Matthew Janouskovec 
8479 8/1/2012 Misic, Mark (6/26/2012) (Special Projects) Create a resource for faculty in using COB computing environment for classes. (8/30/2012) [odd: 8/1/2012]  Patty Solomon 
8428 7/31/2012 Misic, Mark (6/1/2012) (Special Projects) Draft a proposal for COB use of Adobe Connect. (7/31/2012) [odd: 7/2/2012]  Andy Rasmussen 
8484 7/31/2012 Misic, Mark (7/2/2012) (Special Projects) Prepare and present a Blackboard Collaborate session for Tech Res. group. (7/24/2012) [odd: 7/31/2012]7/24 Delivered 7/24 staff meeting and Collaborate overview to Tech Resources.  Patty Solomon 
8485 7/25/2012 Misic, Mark (7/2/2012) (PC Setups) Finish setup on mobile cart laptops that allows for image distribution and test it. (removed - duplicate entry) (7/2/2012) [odd: 7/25/2012] (removed - duplicate entry)  John Fudacz 
8473 7/25/2012 Misic, Mark (6/26/2012) (PC Setups) Finish setup on mobile cart laptops that allows for image distribution and test it. (8/21/2012) [odd: 7/25/2012]  John Fudacz 
8474 7/25/2012 Misic, Mark (6/26/2012) (PC Setups) Finish setup on mobile cart laptops that allows for image distribution and test it. (7/30/2012) [odd: 7/25/2012]  Matthew Janouskovec 
8495 7/24/2012 Misic, Mark (7/17/2012) (Special Projects) Locate & install a better computer in the Dean's Conference Room. (7/23/2012) [odd: 7/24/2012]  John Fudacz 
8467 7/23/2012 Misic, Mark (6/26/2012) (Special Projects) Develop survey to be given to COB faculty of their online experience and attitudes. (9/11/2012) [odd: 7/23/2012]  Mark Misic 
8493 7/23/2012 Young, Cassandra (7/16/2012) (Web Maintenance) Website changes for Jim Young (7/17/2012) [odd: 7/23/2012]  Kelsey Johnson 
8466 7/23/2012 Misic, Mark (6/26/2012) (Special Projects) Develop survey to be given to COB faculty of their online experience and attitudes. (7/23/2012) [odd: 7/23/2012]7/23 Gave final draft changes to Mark. Next step is for Kelsey to create survey.  Patty Solomon 
8475 7/22/2012 Misic, Mark (6/26/2012) (Special Projects) Identify and contact summer teaching faculty who could test out mobile laptop cart. 7/11/2012 - OMIS 351(Maya Tolappa)used the laptop cart today. It was a success!   Patricia Bernhardt 
8492 7/19/2012 Misic, Mark (7/12/2012) (Special Projects) Update 'brag' slides on display system (7/19/2012) [odd: 7/19/2012]  Kelsey Johnson 
8496 7/19/2012 Prabhaker, Paul (7/17/2012) (Printer Troubleshooting) Solve issue with printer (7/18/2012) [odd: 7/19/2012]  John Fudacz 
8494 7/17/2012 Young, Cassandra (7/16/2012) (Web Maintenance) Website Update: http://www.cob.niu.edu/alumni/calendarofevents.asp Please take down July 27th - Kane County Cougar event and the invite. It's canceled. Thanks..Cass (7/16/2012) [odd: 7/17/2012]  Kelsey Johnson 
8470 7/16/2012 Misic, Mark (6/26/2012) (Special Projects) Determine coding that determines type of device being used to access a web page. (7/5/2012) [odd: 7/16/2012]Sent Script to Kelsey  Andy Rasmussen 
8442 7/16/2012 Misic, Mark (6/5/2012) (Special Projects) Develop lab inventory tracking system. [odd: 7/16/2012]  Matthew Janouskovec 
8465 7/12/2012 Ferguson, Amanda (6/26/2012) (Training-Podium) Schedule classroom podium training. [odd: 7/12/2012]7/31 Training scheduled for Wednesday, 8/8 at 1:00 p.m.  Matthew Janouskovec 
8464 7/12/2012 Ferguson, Amanda (6/26/2012) (Blackboard Appointments) Setup Blackboard training. (8/8/2012) [odd: 7/12/2012]7/31 Training scheduled for Wednesday, 8/8 at 1:00 p.m.  Patty Solomon 
8476 7/9/2012 Misic, Mark (6/26/2012) (Special Projects) Request list of all business.niu.edu or .niu.edu domains from the ITS Help Desk. (7/10/2012) [odd: 7/9/2012]List obtained and spreadsheet created for all known COB domains.  Kelsey Johnson 
8489 7/5/2012 Young, Cass (7/3/2012) (Web Maintenance) ACR Website updates (7/5/2012) [odd: 7/5/2012]  Kelsey Johnson 
8481 7/5/2012 Anderson, Sue (6/27/2012) (Printer Setup) Setup Canon Laserjet printer for CPA Review front area. (7/5/2012) [odd: 7/5/2012]  John Fudacz 
8487 7/5/2012 Anderson, Sue (7/3/2012) (PC Setups) Help setup PC in Debra's office (7/5/2012) [odd: 7/5/2012]  John Fudacz 
8463 7/5/2012 Misic, Mark (6/26/2012) (Printer Setup) Setup Color LaserJet 8550DN in BH 230. (7/5/2012) [odd: 7/5/2012]  John Fudacz 
8483 7/5/2012 Misic, Mark (6/28/2012) (Miscellaneous) Move computers in ACCY Department. See email for details. (7/5/2012) [odd: 7/5/2012]  John Fudacz 
8486 7/5/2012 Chunchu, Varsha (7/2/2012) (Lab Issues) Issues with AAC lab stations 34 & 35 (7/17/2012) [odd: 7/5/2012]  Matthew Janouskovec 
8482 7/3/2012 Anderson, Sue (6/27/2012) (Miscellaneous) HP Color Laserjet printer for parts or surplus. (7/26/2012) [odd: 7/3/2012]  John Fudacz 
8453 7/2/2012 McFadden, Kathleen (6/18/2012) (PC Setups) New computer setup. (7/5/2012) [odd: 7/2/2012]  John Fudacz 
8429 7/2/2012 Misic, Mark (6/1/2012) (Special Projects) Draft a proposal for COB use of Adobe Connect. [odd: 7/2/2012]  Patty Solomon 
8370 7/1/2012 Misic, Mark (4/25/2012) (Special Projects) Dismantle and clear the technology (except LCD projector) from BH 344 (formerly ETL). (6/21/2012) [odd: 6/14/2012]  John Fudacz 
8371 7/1/2012 Misic, Mark (4/25/2012) (Special Projects) Dismantle and clear the technology (except LCD projector) from BH 344 (formerly ETL). (6/21/2012) [odd: 6/14/2012]  Patricia Bernhardt 
8369 7/1/2012 Misic, Mark (4/25/2012) (Special Projects) Dismantle and clear the technology (except LCD projector) from BH 344 (formerly ETL). (6/21/2012) [odd: 6/14/2012]  Andy Rasmussen 
8450 6/28/2012 Misic, Mark (6/12/2012) (Special Projects) Investigate VPro. (7/10/2012) [odd: 6/28/2012]  John Fudacz 
8427 6/28/2012 Misic, Mark (6/1/2012) (Special Projects) Touch base with faculty regarding July upgrade for myITLAB. (7/3/2012) [odd: 6/28/2012]  Patricia Bernhardt 
8433 6/28/2012 Misic, Mark (6/4/2012) (Special Projects) Provide summary of technology support needs for the ELC. (6/5/2012) [odd: 6/28/2012]  Matthew Janouskovec 
8462 6/27/2012 DeJean, Michelle (6/25/2012) (Network Admin (excluding Names Admin)) Increase capacity on GroupWise account. (6/27/2012) [odd: 6/27/2012]  Andy Rasmussen 
8456 6/26/2012 Misic, Mark (6/18/2012) (Miscellaneous) Set up gas grill first thing in the morning. (6/26/2012) [odd: 6/26/2012]  John Fudacz 
8457 6/26/2012 Misic, Mark (6/18/2012) (Special Projects) Submit 753-5000 report. (6/26/2012) [odd: 6/26/2012]  Jeanette Biava 
8460 6/25/2012 Misic, Mark (6/20/2012) (Special Projects) Investigate how the NIU Directory and Password.niu.edu interfaces change once implemented and draft a CBUS for review. (7/17/2012) [odd: 6/25/2012]  Andy Rasmussen 
8461 6/25/2012 Misic, Mark (6/20/2012) (Special Projects) Investigate how the NIU Directory and Password.niu.edu interfaces change once implemented and draft a CBUS for review. [odd: 6/25/2012]  Matthew Janouskovec 
8458 6/22/2012 Weyland, Cassie (6/19/2012) (Miscellaneous) Move Dan Morgan's computer from 128B to 128U and move computer currently in that room to storage area. (6/22/2012) [odd: 6/22/2012]  John Fudacz 
8459 6/21/2012 Anderson, Sue (6/19/2012) (Network Admin (excluding Names Admin)) New Grad Assistant needs access to CPA Review folders. (6/21/2012) [odd: 6/21/2012]  Andy Rasmussen 
8452 6/20/2012 Fox, Barb (6/18/2012) (Special Projects) Need assistance setting up CPA Review laptop to have access to the secure network. (6/20/2012) [odd: 6/20/2012]  John Fudacz 
8451 6/19/2012 Fudacz, John (6/12/2012) (Software Problems) Reformat Kim Williams old PC. (7/23/2012) [odd: 6/19/2012]  John Fudacz 
8432 6/19/2012 Braffet, Sue (6/1/2012) (General Inquiries) Confirm use of laptop for NIU Rockford Club presentation, August 13-15. (6/18/2012) [odd: 6/19/2012]6/18 Confirmed reservation for dates requested.  Patricia Bernhardt 
8449 6/19/2012 Misic, Mark (6/11/2012) (Special Projects) Update the pdf file in the GroupWise application for lab reservations. (6/19/2012) [odd: 6/19/2012]  Patricia Bernhardt 
8403 6/15/2012 Misic, Mark (5/16/2012) (Special Projects) Install CPU for ELC monitor and define process for maintaining video displayed on it. (7/15/2012) [odd: 6/15/12]  Matthew Janouskovec 
8431 6/14/2012 Young, Cass (6/1/2012) (Web Maintenance) Updates for ACR website, including video. (6/11/2012) [odd: 6/14/2012]  Kelsey Johnson 
8436 6/14/2012 Young, Cass (6/4/2012) (Web Maintenance) Add coding to page for video 2. (6/11/2012) [odd: 6/14/2012]  Kelsey Johnson 
8364 6/14/2012 Fudacz, John (4/25/2012) (Software Problems) Update web kiosks to have screen savers pull from network location. (8/21/2012) [odd: 5/18/2012]  John Fudacz 
8445 6/14/2012 Misic, Mark (6/7/2012) (Special Projects) Assist with Storeroom cleaning project. (6/13/2012) [odd: 6/14/2012]  Haley Johnson 
8448 6/14/2012 Bernhardt, Patricia (6/7/2012) (Special Projects) AAC lab reservations for summer orientation: Wednesday, June 13 and Thursday, June 14, 1:00 p.m.-4:00 p.m. (6/14/2012) [odd: 6/14/2012]  Jeanette Biava 
8435 6/14/2012 Misic, Mark (6/4/2012) (Special Projects) Review and update/improve the existing Classroom Technology documentation. (8/1/2012) [odd: 6/14/2012] What does everyone think about moving all Internal Documentation to SharePoint?  Matthew Janouskovec 
8447 6/14/2012 Misic, Mark (6/7/2012) (Training-Other) Attend Blackboard Collaborate institute in Cole Hall on 6/13 & 6/14, 9:00am-4pm. (6/14/2012) [odd: 6/14/2012]  Patty Solomon 
8441 6/11/2012 Fudacz, John (6/5/2012) (Software Problems) Reformat Devaki Rau's PC. (6/11/2012) [odd: 6/11/2012]  John Fudacz 
8424 6/7/2012 Young, Cass (5/30/2012) (Web Maintenance) Add coding to page for video 1. (6/7/2012) [odd: 6/7/2012]  Kelsey Johnson 
8374 6/7/2012 Misic, Mark (4/30/2012) (Special Projects) Provide Email Mail Merge workshop (6/7/2012) [odd: 5/15/2012]  Andy Rasmussen 
8423 6/7/2012 Young, Cass (5/30/2012) (Special Projects) Place ACR video on server. (6/4/2012) [odd: 6/7/2012]  Andy Rasmussen 
8443 6/7/2012 Janouskovec, Matthew (6/6/2012) (Documentation) Provide sample internal documentation site using share point (6/6/2012) [odd: 6/7/2012]  Matthew Janouskovec 
8425 6/6/2012 Misic, Mark (5/31/2012) (Network Admin (excluding Names Admin)) Set up FTP and login access for Executive Club website to Ben Steckler, NIU Alumni office. (6/4/2012) [odd: 6/6/2012]  Andy Rasmussen 
8440 6/6/2012 Ujvari-Beirer, Christine (6/4/2012) (Software Problems) Investigate error message (password is incorrect) for SelectSurvey.NET. (6/5/2012) [odd: 6/6/2012]6/5 Will contact Cassie Weyland.  Andy Rasmussen 
8430 6/5/2012 Jensen, Gerry (6/1/2012) (Software Problems) Baseline is not working on office PC. (6/1/2012) [odd: 6/5/2012]  John Fudacz 
8422 6/5/2012 Anderson, Sue (5/30/2012) (Names Admin) Novell mapping troubleshooting. (6/5/2012) [odd: 6/5/2012]  Andy Rasmussen 
8421 6/5/2012 Liu, Chang (5/30/2012) (Software Problems) Check out email account to ensure there is no problem receiving emails. (6/4/2012) [odd: 6/5/2012]  Andy Rasmussen 
8426 6/5/2012 Weilbaker, Dan (5/31/2012) (Special Projects) ISL reservation for Dan Weilbaker's MKTG 410: June 4, 2:00-5:00 p.m. and June 5, 9:30 a.m.-4:30 p.m. (6/5/2012) [odd: 6/5/2012]6/4 Lab opened at 1:00 and closed at 4:30. There was a printer glitch but got resolved. 6/5 All went well. Shaili and Lasya did an excellent job in accommodating Dr. Weilbaker.  Jeanette Biava 
8348 6/1/2012 Misic, Mark (4/3/2012) (Special Projects) Conduct physical inventory for: ACCY, OM&IS, FINA, MGMT, MKTG, ACR, MBA, Tech Resources, ELC, Atrium and classrooms. (6/26/2012) [odd: 6/1/2012]  Andy Rasmussen 
8378 6/1/2012 Misic, Mark (5/1/2012) (Special Projects) Send CBUS about new Blackboard features. (5/24/2012) [odd: 6/1/2012]Faculty Development sent a reminder email out on 5/23/2012.  Patty Solomon 
8420 5/31/2012 Pleckham, Phyllis (5/24/2012) (Special Projects) Remove files from office PC and laptop for Phyllis Pleckham and Kim Williams. (5/31/2012) [odd: 5/31/2012]  John Fudacz 
8367 5/25/2012 Fudacz, John (4/25/2012) (Network Admin (excluding Names Admin)) Survey faculty/staff to find out who would benefit from a static IP and submit list to Dan Stankiewicz. (4/29/2012) [odd: 5/25/2012] 4/29 - only as needed.  John Fudacz 
8407 5/24/2012 Mantzke, Kate (5/17/2012) (Special Projects) Reformat current PC. (5/24/2012) [odd: 5/24/2012]  John Fudacz 
8416 5/24/2012 Weyland, Cassie (5/22/2012) (Printer Troubleshooting) Color printer is repeatedly jamming. (5/31/2012) [odd: 5/24/2012]  John Fudacz 
8415 5/24/2012 Hintzsche, Candy (5/22/2012) (Network Admin (excluding Names Admin)) Grant GA access to network drive. (5/23/2012) [odd: 5/24/2012]  Andy Rasmussen 
8410 5/23/2012 Pleckham, Phyllis (5/18/2012) (Web Maintenance) Post Spring 2012 scholarship luncheon pictures on the FINA website. (5/25/2012) [odd: 5/23/2012]  Kelsey Johnson 
8414 5/23/2012 Linden, Rowene (5/21/2012) (Printer Troubleshooting) Office printer is not working properly. (5/22/2012) [odd: 5/23/2012]  John Fudacz 
8413 5/23/2012 Listy, Angie (5/21/2012) (Printer Setup) Install Rebecca Shortridge's new printer (BH 345H). (5/22/2012) [odd: 5/23/2012]  John Fudacz 
8408 5/21/2012 Braffet, Sue (5/17/2012) (Special Projects) Set up larger monitor for office computer. (6/12/2012) [odd: 5/21/2012]6/5 Check into getting a dual monitor setup. 6/12 User did not respond back; therefore, closed the request.  John Fudacz 
8402 5/21/2012 Pleckham, Phyllis (5/15/2012) (Special Projects) Prepare HP Compaq computer for surplus. (5/21/2012) [odd: 5/21/2012]  John Fudacz 
8377 5/21/2012 Solomon, Patty (5/1/2012) (Training-Software) Attend online Blackboard new feature overview from 12-1 p.m. on May 21st. (5/21/2012) [odd: 5/21/2012]  Patty Solomon 
8405 5/18/2012 Braffet, Sue (5/16/2012) (Special Projects) Move computer and printer to BH 145E. (5/18/2012) [odd: 5/18/2012]  John Fudacz 
8382 5/18/2012 Fudacz, John (5/4/2012) (Software Problems) Reformat Rich Born's PC. (5/21/2012) [odd: 5/18/2012]  John Fudacz 
8392 5/18/2012 Jensen, Gerry (5/10/2012) (Special Projects) Baseline remote access. (5/15/2012) [odd: 5/18/2012]  John Fudacz 
8406 5/18/2012 Rider, Kyra (5/16/2012) (General Inquiries) Does Tech Resources have an extra monitor for a dual monitor setup? (5/18/2012) [odd: 5/18/2012]Note: Ordered cable.  John Fudacz 
8393 5/18/2012 Jensen, Gerry (5/10/2012) (Special Projects) Baseline remote access. (5/31/2012) [odd: 5/18/2012]  Patricia Bernhardt 
8409 5/18/2012 Misic, Mark (5/17/2012) (Special Projects) WCSO problem. (5/17/2012) [odd: 5/18/2012]  Andy Rasmussen 
8395 5/18/2012 Misic, Mark (5/14/2012) (Special Projects) Create and submit final lab expense summary for this academic year. (5/18/2012) [odd: 5/18/2012]  Jeanette Biava 
8400 5/17/2012 Hintzsche, Candy (5/15/2012) (Special Projects) Office move to 145D. (See email for instructions.) (5/17/2012) [odd: 5/17/2012]  John Fudacz 
8401 5/17/2012 Clark, Melodie (5/15/2012) (Network Admin (excluding Names Admin)) Need access to MBA folders in the M: drive. (5/16/2012) [odd: 5/17/2012]  Andy Rasmussen 
8368 5/16/2012 Fudacz, John (4/25/2012) (Hardware Problems) Troubleshoot laptop audio in BH 213. (5/14/2012) [odd: 5/4/2012]  John Fudacz 
8394 5/16/2012 Mecklenburg, Jim (5/14/2012) (Printer Setup) Change printers. (5/16/2012) [odd: 5/16/2012]  John Fudacz 
8390 5/15/2012 Pineda, Ryan (5/9/2012) (Network Admin (excluding Names Admin)) Need access to Management Student Advisory Board website for maintenance purposes. (5/10/2012) [odd: 5/15/2012]  Andy Rasmussen 
8391 5/14/2012 Schoenbachler, Denise (5/10/2012) (Software Problems) Sending large mass email issues. (5/14/2012) [odd: 5/14/2012]  Andy Rasmussen 
8389 5/11/2012 Duvall, Claire (5/8/2012) (Special Projects) Reconfigure two office computers. (5/11/2012) [odd: 5/11/2012]  John Fudacz 
8388 5/11/2012 Carter, Jordan (5/4/2012) (Network Admin (excluding Names Admin)) Need access to FMA website for maintenance purposes. (5/10/2012) [odd: 5/11/2012]  Andy Rasmussen 
8383 5/10/2012 Luo, David (5/4/2012) (Network Admin (excluding Names Admin)) Need access to Ascend website for maintenance purposes. (5/10/2012) [odd: 5/10/2012]  Andy Rasmussen 
8386 5/9/2012 Gillet, Lia (5/7/2012) (Web Maintenance) Executive Club updates/edits. (5/10/2012) [odd: 5/9/2012]  Kelsey Johnson 
8387 5/9/2012 Pleckham, Phyllis (5/7/2012) (Web Maintenance) Post 2012 FINA Student scholarship recognition luncheon photos to the website. (5/8/2012) [odd: 5/9/2012]  Kelsey Johnson 
8301 5/8/2012 Solomon, Patty (2/27/2012) (Special Projects) Create presentations for FINA 505 Online Class. (5/15/2012) [odd: 5/15/2012]  Henry Horrell 
8310 5/8/2012 Solomon, Patty (2/29/2012) (Documentation) Prepare a document outlining the problems and resolutions we've encountered using Articulate/audio/PPT, etc. (5/15/2012) [odd: 5/8/2012]  Henry Horrell 
8385 5/8/2012 Van Den Broek, Rachel (5/4/2012) (Software Problems) Internet Explorer problem. (5/10/2012) [odd: 5/8/2012]  John Fudacz 
8384 5/8/2012 Misic, Mark (5/4/2012) (Classroom Technology Issues) Dim image coming from left projector screen in BH 301. (5/8/2012) [odd: 5/8/2012]  Patricia Bernhardt 
8380 5/7/2012 McDonald, Brad (5/3/2012) (Classroom Technology Issues) Document camera image issue in BH 300. (5/11/2012) [odd: 5/7/2012]  John Fudacz 
8379 5/7/2012 McFadden, Kathleen (5/3/2012) (Classroom Technology Issues) Troubleshoot sound issue in BH 127. (5/15/2012) [odd: 5/7/2012]  John Fudacz 
8381 5/7/2012 Lo Vetere, Nick (5/3/2012) (Special Projects) Double check that the commenting system for the blog has been disabled. (5/7/2012) [odd: 5/7/2012]  Andy Rasmussen 
8375 5/4/2012 Anderson, Sue (4/30/2012) (Special Projects) Create survey for Staff Council. (5/4/2012) [odd: 5/4/2012]  Kelsey Johnson 
8376 5/2/2012 Shortridge, Rebecca (4/30/2012) (Special Projects) Create ACCY graduation form. (5/1/2012) [odd: 5/2/2012]  Andy Rasmussen 
8306 5/1/2012 Solomon, Patty (2/29/2012) (Documentation) Prepare FINA 505 'Creating PPT template' instructions in detail. (5/11/2012) [odd: 5/1/2012]  Henry Horrell 
8373 5/1/2012 Vlajcic, Paul (4/27/2012) (Classroom Technology Issues) Check out the document camera in BH 340. It does not work intermittently. [odd: 5/1/2012] Loose power connection. Fixed and is working fine now. Notified professor.  Patricia Bernhardt 
8372 4/26/2012 Young, Cass (4/25/2012) (Special Projects) Update Adobe reader on office PC. (4/25/2012) [odd: 4/26/2012]  John Fudacz 
8355 4/25/2012 Montag, Jenifer (4/10/2012) (Training-Podium) Podium training in the Auditorium at 4:15 p.m. (4/25/2012) [odd: 4/25/2012]  John Fudacz 
8363 4/24/2012 Andersson, Elliott (4/23/2012) (Announcements) Post Student Accountancy Society announcement. (4/24/2012) [odd: 4/24/2012]  Patricia Bernhardt 
8359 4/23/2012 Downing, Chuck (4/16/2012) (Special Projects) Reformat office computer with Office 2010. (4/18/2012) [odd: 4/23/2012]  John Fudacz 
8354 4/23/2012 Fredericks, Elisa (4/9/2012) (PC Setups) New computer setup. (4/18/2012) [odd: 4/23/2012]  John Fudacz 
8358 4/20/2012 Pleckham, Phyllis (4/12/2012) (Special Projects) Prepare laptops for surplus (Nicolosi, Jensen, and Johnson). (4/16/2012) [odd: 4/20/2012]  John Fudacz 
8361 4/20/2012 Glassberg, Mike (4/16/2012) (Network Admin (excluding Names Admin)) Need access to American Marketing Association website for maintenance purposes. (4/23/2012) [odd: 4/20/2012]  Andy Rasmussen 
8362 4/20/2012 Shortridge, Rebecca (4/18/2012) (Network Admin (excluding Names Admin)) Computer space issue. (4/20/2012) [odd: 4/20/2012]  Andy Rasmussen 
8360 4/18/2012 Misic, Mark (4/16/2012) (Classroom Technology Issues) Investigate ceiling speakers sound issue in BH 301. (4/20/2012) [odd: 4/18/2012]  Patricia Bernhardt 
8356 4/13/2012 Hintzsche, Candy (4/11/2012) (Printer Troubleshooting) Troubleshoot inoperable printer. (4/13/2012) [odd: 4/13/2012]  John Fudacz 
8353 4/13/2012 Myers, Pat (4/6/2012) (Special Projects) Reformat NIU laptop for home use. (4/13/2012) [odd: 4/13/2012]  John Fudacz 
8357 4/12/2012 Downing, Chuck (4/11/2012) (Special Projects) Provide tech support for OM&IS event in BH 301 at 6:45 p.m. (4/12/2012) [odd: 4/12/2012]  John Fudacz 
8346 4/9/2012 Misic, Mark (4/2/2012) (Special Projects) Student organization web pages project. (4/9/2012) [odd: 4/9/2012]  Henry Horrell 
8352 4/6/2012 Anderson, Sue (4/4/2012) (Special Projects) Setup 2 network printers and install Kaseya on laptop. (4/9/2012) [odd: 4/6/2012]  John Fudacz 
8351 4/6/2012 Misic, Mark (4/3/2012) (Special Projects) Identify COB applications for Citrix (cloud) environment for the labs (per Chuck Schumann). (4/5/2012) [odd: 4/6/2012]4/5 Emailed the COB Lab Base Image for Fall 2012 for reference, noting the addition of Idea 7.1 and Winning Major Sales.  Patricia Bernhardt 
8342 4/6/2012 Misic, Mark (3/23/2012) (Special Projects) Research whether RISE has anything that would allow publishing the broadcasts to a website. (4/15/2012) [odd: 4/6/2012]  Andy Rasmussen 
8341 4/6/2012 Misic, Mark (3/23/2012) (Special Projects) Is there a mobile app that can be used with our surveillance system? (4/6/2012) [odd: 4/6/2012]  Andy Rasmussen 
8326 4/6/2012 Fudacz, John (3/19/2012) (Special Projects) Test out Kaseya ticketing feature and keep log of pros/cons. (4/9/2012) [odd: 4/6/2012]3/26 Work in progress; adding test requests almost on a daily basis. 4/9 Emailed preliminary assessment to Mark and John.  Jeanette Biava 
8350 4/5/2012 Anderson, Sue (4/3/2012) (PC Setups) Need some assistance in getting a new MacBook setup with Bootcamp. (4/4/2012) [odd: 4/5/2012]  John Fudacz 
8333 4/5/2012 Rosborough, Rhonda (3/20/2012) (PC Setups) New computer install. (4/4/2012) [odd: 4/5/2012]  John Fudacz 
8332 4/5/2012 Ross, Kristy (3/20/2012) (PC Setups) New computer install. (4/4/2012) [odd: 4/5/2012]  John Fudacz 
8338 4/5/2012 Misic, Mark (3/21/2012) (Lab Issues) Investigate install requirements for Finance's Trading Technologies. (4/12/2012) [odd: 04/5/2012]  Patricia Bernhardt 
8329 4/4/2012 Blanc, Steve (3/20/2012) (PC Setups) New computer install. (4/18/2012) [odd: 4/4/2012]  John Fudacz 
8335 4/4/2012 Cripe, Brad (3/20/2012) (PC Setups) New computer install. (4/4/2012) [odd: 4/4/2012]  John Fudacz 
8344 4/4/2012 Fudacz, John (3/26/2012) (Miscellaneous) Track down all laptops and extra PCs that do not have Kaseya installed. Make a list of all those who do not wish to have Kaseya installed. (7/23/2012) [odd: 4/11/2012]  John Fudacz 
8343 4/4/2012 Fudacz, John (3/26/2012) (Software Problems) Install / update SAS in FINA lab. (4/4/2012) [odd: 4/4/2012]  John Fudacz 
8331 4/4/2012 Listy, Angie (3/20/2012) (PC Setups) New computer install. (4/4/2012) [odd: 4/4/2012]  John Fudacz 
8330 4/4/2012 Matuszewski, Linda (3/20/2012) (PC Setups) New computer install. (4/4/2012) [odd: 4/4/2012]  John Fudacz 
8347 4/4/2012 Salmon, Mona (4/2/2012) (Network Admin (excluding Names Admin)) Change the login access on the MBA Program workroom computer. (4/4/2012) [odd: 4/4/2012]  John Fudacz 
8303 4/1/2012 Misic, Mark (2/28/2012) (Special Projects) Learn how to use Smartpen. [odd: 4/1/2012]Tricia has pen and is learning the process as well.  Kelsey Johnson 
8313 4/1/2012 Solomon, Patty (3/1/2012) (Special Projects) Separate FINA 505 PPT presentations into Parts A & B as noted on sheet. Add template and beginning/ending slides to each. (3/13/2012) [odd: 4/1/2012]  Henry Horrell 
8154 3/31/2012 Gowen, Chuck (10/31/2011) (Classroom Technology Issues) Find replacement speakers for Aud. (4/24/2012)   Andy Rasmussen 
8325 3/26/2012 Fudacz, John (3/19/2012) (PC Setups) Update all COBTech laptops to match netbook software. (3/26/2012) [odd: 3/26/2012]  John Fudacz 
8340 3/23/2012 Subramony, Mahesh (3/22/2012) (Special Projects) Install software on MACbook Pro in the afternoon. (3/23/2012) [odd: 3/23/2012]  John Fudacz 
8339 3/23/2012 Mantzke, Kate (3/21/2012) (Classroom Technology Issues) The mechanism inside the cabinet (PC, document camera, etc.) in BH 127 makes a loud screeching noise. (3/30/2012) [odd: 3/23/2012]3/22 Rob Peterson reported the same problems. Could not duplicate the problem. Present in the room when Kathleen McFadden booted up. Nothing happened, but she did report that the loud noise has been happening on a hit-and-miss basis during  Patricia Bernhardt 
8336 3/23/2012 Pleckham, Phyllis (3/20/2012) (Lab Issues) Install SAS program with current updates on FINA computer lab. (3/26/2012) [odd: 3/23/2012]  Andy Rasmussen 
8334 3/22/2012 Buhrow, Amy (3/20/2012) (Software Problems) Receiving error message DO28 when attaching files to email messages. (3/22/2012) [odd: 3/22/2012]  Andy Rasmussen 
8337 3/22/2012 Hintzsche, Candy (3/20/2012) (Software Problems) GroupWise error co5d pops up randomly on office PC. (3/22/2012) [odd: 3/22/2012]  Andy Rasmussen 
8328 3/21/2012 Young, Cass (3/19/2012) (Names Admin) Provide login information for accessing the NIU wireless. (3/23/2012) [odd: 3/21/2012]3/19 Told user the login information for NIUwireless is the same as Novell; still not able to access and asked for assistance.  John Fudacz 
8327 3/21/2012 Devona, Sandy (3/19/2012) (Blackboard Emails) Receiving error message when opening or saving database on Blackboard. (3/21/2012) [odd: 3/21/2012]3/19 Emailed user some suggestions and waiting for feedback. 3/21 File sent to ITS and due to security settings within the file, the fix was to zip the file before posting to Blackboard.  Patty Solomon 
8317 3/20/2012 Janoukovec, Matt (3/6/2012) (PC Setups) New PC install (4). (3/19/2012) [odd: 3/20/2012]  John Fudacz 
8305 3/16/2012 Solomon, Patty (2/29/2012) (Training-Software) Provide visual instruction to Luke on publishing a FINA 505 presentation in Articulate. (3/16/2012) [odd: 3/16/2012]  Henry Horrell 
8322 3/16/2012 Linden, Rowene (3/8/2012) (Special Projects) Update PC with MS Office 2010 during spring break. (3/14/2012) [odd: 3/16/2012]  John Fudacz 
8324 3/14/2012 Pleckham, Phyllis (3/9/2012) (Hardware Problems) Baseline computer in BH 236A is running kind of loud. (3/29/2012) [odd: 3/14/2012]Note: Either a spare is needed or a new one purchased.  John Fudacz 
8323 3/12/2012 McDonald, Brad (3/8/2012) (Hardware Problems) Unable to login to office computer. (3/12/2012) [odd: 3/12/2012]Note: Needs PC reformat.  John Fudacz 
8321 3/12/2012 Tolappa, Maya (3/8/2012) (General Inquiries) Can office PC be upgraded to a faster one? (3/13/2012) [odd: 3/12/2012]Note: Department needs to determine this.  John Fudacz 
8320 3/9/2012 Buhrow, Amy (3/6/2012) (Special Projects) Need assistance with solution re: two power strips coming from one outlet in office. (3/9/2012) [odd: 3/9/2012]Work in progress.  John Fudacz 
8319 3/9/2012 Rajula, Pradeep (3/6/2012) (Lab Issues) Problem with printer #269539 in the MML. (3/6/2012) [odd: 3/9/2012]- power cycle printer.  Patricia Bernhardt 
8318 3/8/2012 McFadden, Kathleen (3/6/2012) (Classroom Technology Issues) Install Microsoft Visio in BH 127. (3/8/2012) [odd: 3/8/2012]  John Fudacz 
8307 3/6/2012 Solomon, Patty (2/29/2012) (Special Projects) Make last slide in each FINA 505 presentation published thus far to match slide 2 header rather than beginning slide. Each will need to be republished. (3/1/2012) [odd: 3/6/2012]Please let me know as each is republished. Last slide redo's include: Personal Introduction, Course Overview, An Overview of... (Part A) & (Part B), Time Value of Money (Part A) & (Part B)  Henry Horrell 
8316 3/6/2012 Labrecque, Lauren (3/2/2012) (Hardware Problems) Laptop will not turn on. (3/5/2012) [odd: 3/6/2012]3/5 User resolved problem and sent copy of error message to archive.  John Fudacz 
8315 3/6/2012 Listy, Angie (3/2/2012) (Special Projects) Install most current version of SPSS on Brad Cripes' office PC. (3/5/2012) [odd: 3/6/2012]  John Fudacz 
8304 3/6/2012 Misic, Mark (2/28/2012) (Lab Issues) Determine actual cost per page for B&W printing. (3/9/2012) [odd: 3/6/2012]  Patricia Bernhardt 
8311 3/6/2012 Misic, Mark (2/29/2012) (Special Projects) Update COBTech mailbox maintenance process and refresh full-time staff on procedure. (3/6/2012) [odd: 3/6/2012]3/5 Submitted updated procedure to Mark; given to staff for review. 3/6 Document updated again and approved.  Jeanette Biava 
8293 3/5/2012 Chamberlain, Michael (2/20/2012) (Email Issue) Add to COBMail Group - Business Admin & Finance (2/20/2012) [odd: 3/5/2012]  Kelsey Johnson 
8292 3/5/2012 Lugo, Missy (2/20/2012) (Announcements) Announcement Request - Destination Grad. flyer 2012 (2/20/2012) [odd: 3/5/2012]  Kelsey Johnson 
8714 3/5/2012 Buffington, Kathi (3/1/2013) (PC Setups) Install Office 2010 on Ugrad PCs (3/2/2013) [odd: 3/5/2012]  John Fudacz 
8290 3/5/2012 Neeley, Lynn (2/20/2012) (PC Setups) Install MS 2010 on office computer. (2/27/2012) [odd: 3/5/2012]  John Fudacz 
8314 3/5/2012 Zahay-Blatz, Debra (3/1/2012) (Lab Issues) Citrix issues while conducting Anywhere Lab session in BH 111. (3/6/2012) [odd: 3/5/2012]3/2 Client requested possibly coming to class on Tuesday, March 6. 3/6/2012 - Abe, John and Tricia attended the class. No Issues occurred/all questions answered.  Patricia Bernhardt 
8291 3/5/2012 Pustilnik, Ilya (2/20/2012) (Student Organizations) Give Web Server Access in order to change e-board status, upload ALPFA calendar & folders. (3/5/2012) [odd: 3/5/2012]  Andy Rasmussen 
8295 3/2/2012 Kiel, Adam (2/23/2012) (Training-Podium) Podium training for Barsema Auditorium. (3/2/2012) [odd: 4/2/2012] Sent notice to Adam that training is scheduled for Friday, March 2 at 2:00 P.M. Adam has not confirmed appointment yet.  Patricia Bernhardt 
8300 3/1/2012 Misic, Mark (2/27/2012) (Special Projects) Research Electronic Grading (2/28/2012) [odd: 3/1/2012]  Henry Horrell 
8298 2/29/2012 Gowen, Chuck (2/24/2012) (Special Projects) Re-image office PC. (2/27/2012) [odd: 2/29/2012]  John Fudacz 
8299 2/29/2012 Towell, Beth (2/27/2012) (Printer Troubleshooting) Office printer is no longer operational. (2/28/2012) [odd: 2/29/2012]  John Fudacz 
8289 2/29/2012 Misic, Mark (2/17/2012) (Lab Issues) YTD report & forcast on lab commodities (3/9/2012) [odd: 2/29/2012]  Patricia Bernhardt 
7950 2/29/2012 Misic, Mark (7/18/2011) (Special Projects) Create an MBA app that contains info of alumni including location and other profile info. (3/20/2012)   Andy Rasmussen 
7799 2/29/2012 Misic, Mark (4/25/2011) (Special Projects) Create Barsema Hall way-finding app (3/7/2012)   Andy Rasmussen 
8296 2/27/2012 Listy, Angie (2/23/2012) (Hardware Problems) Troubleshoot scanner problem. (3/12/2012) [odd: 2/27/2012]  John Fudacz 
8297 2/27/2012 Kubasiak, Cindy (2/23/2012) (Special Projects) Make name sign for visiting professor. (2/23/2012) [odd: 2/27/2012]  Andy Rasmussen 
8288 2/24/2012 D'Andrea, Anthony (2/10/2012) (PC Setups) Reformat and set up computer for ACR Dirctor. (2/17/2012) [odd: 2/24/2012]  John Fudacz 
8287 2/24/2012 McCoy, Bill (2/10/2012) (PC Setups) New computer setup. (2/15/2012) [odd: 2/24/2012]  John Fudacz 
8294 2/24/2012 McFadden, Kathleen (2/22/2012) (Hardware Problems) Troubleshoot no sound on office PC. (2/24/2012) [odd: 2/24/2012]  John Fudacz 
8283 2/18/2012 Fudacz, John (2/8/2012) (Database Updates) Take inventory of all outstanding ELC computers. (2/18/2012) [odd: 2/15/2012]  John Fudacz 
8282 2/15/2012 Fudacz, John (2/8/2012) (Software Problems) Investigate possibility of adding SPSS to McAfee white list. (3/9/2012) [odd: 2/15/2012]  John Fudacz 
8271 2/15/2012 Misic, Mark (1/30/2012) (Special Projects) Install cameras in ACCY conference room & LPDC (3/1/2012) [odd: 2/15/2012]  Andy Rasmussen 
8278 2/13/2012 Fudacz, John (2/6/2012) (PC Setups) Create image for new Acer netbooks and deploy it on all five. (2/13/2012) [odd: 2/13/2012]  John Fudacz 
8286 2/13/2012 McFadden, Kathleen (2/9/2012) (Classroom Technology Issues) Assess projector lighting in BH 127. (2/13/2012) [odd: 2/13/2012]  John Fudacz 
8285 2/13/2012 Misic, Mark (2/9/2012) (Classroom Technology Issues) Re-image podium image in BH 133; GroupWise is missing. (2/9/2012) [odd: 2/13/2012]  John Fudacz 
8276 2/13/2012 Weyland, Cassie (1/30/2012) (PC Setups) New computers setup (OTA lab). (5/1/2012) [odd: 2/13/2012] 2/17 - waiting for furniture to be installed. 4/10 Another surge protector needs to be ordered.  John Fudacz 
8698 2/13/2012 Misic, Mark (2/13/2013) (Special Projects) Help setup 340 for OMIS open house. (2/13/2013) [odd: 2/13/2012]  Luke Finnan 
8284 2/10/2012 Chen, Mengting (2/8/2012) (Lab Issues) Station 04 in the AAC Lab may have a virus (notice appeared during use of IE). [odd: 2/10/2012]Work in progress.  John Fudacz 
8266 2/10/2012 Fudacz, John (1/26/2012) (Database Updates) Fix back end of inventory database. Issues with current inventory DB: - Incorrect workgroups/departments showing in reports (CPA --> CPAREVIEW, POD --> Podium, MBAV & MBAX --> MBA, Undergrad, OUTR --> ACR - Double entries in reports (UBUS <--> POD, som (3/9/2012) [odd: 2/10/2012]  Andy Rasmussen 
8281 2/9/2012 Euhus, Angie (2/7/2012) (General Inquiries) Is it possible to upgrade Brian Wilk's office PC to a better computer? (3/6/2012) [odd: 2/9/2012] 2/17 - waiting to hear from Brian Wilk.  John Fudacz 
8280 2/9/2012 Misic, Mark (2/7/2012) (Classroom Technology Issues) Check the brightness of the projector bulbs in BH 301. (2/9/2012) [odd: 2/9/2012]  John Fudacz 
8279 2/8/2012 Kluempfer, Don (2/6/2012) (Special Projects) Install SPSS and GroupWise on new office PC. (2/8/2012) [odd: 2/8/2012]  John Fudacz 
8236 2/7/2012 Misic, Mark (1/17/2012) (Special Projects) Collect inventory data from all teams for replacement cost estimate. (3/9/2012) [odd: 2/7/2012]  Mark Misic 
8272 2/7/2012 Ellis, Jennifer (1/30/2012) (Web Maintenance) Display blog & appointment calendar on LPDC touchscreen web site (3/26/2012) [odd: 2/7/2012]  Andy Rasmussen 
8270 2/6/2012 Listy, Angie (1/27/2012) (Special Projects) Prepare 14 computers for surplus. (2/29/2012) [odd: 2/6/2012]  John Fudacz 
8277 2/3/2012 Misic, Mark (1/30/2012) (Special Projects) Setup & test Live Chat (2/24/2012) [odd: 2/3/2012]  Andy Rasmussen 
8273 2/1/2012 McFadden, Kathleen (1/30/2012) (Hardware Problems) Desktop computer stopped working; also remove LaserJet 5 Plus printer from office. (2/17/2012) [odd: 2/1/2012]Work in progress.  John Fudacz 
8275 2/1/2012 Stewart, Kelly (1/30/2012) (Printer Setup) New printer setup in BH 328C. (2/6/2012) [odd: 2/1/2012]  John Fudacz 
8274 2/1/2012 Towell, Beth (1/30/2012) (Printer Troubleshooting) Receiving printer error 59.99 on HP LaserJet 3500. (2/11/2012) [odd: 2/1/2012] 2/1 - will need a quote from a printer repair specialist.  John Fudacz 
8268 2/1/2012 Chung, Jae (1/26/2012) (Network Admin (excluding Names Admin)) Need access to Beta Alpha Psi website for maintenance purposes. (1/27/2012) [odd: 2/1/2012]  Andy Rasmussen 
8234 1/31/2012 Fudacz, John (1/17/2012) (Security - Technology (Spam, Viruses, etc.)) Identify vulnerable network printers throughout the COB and update firmware. (1/31/2012) [odd: 1/31/2012]  John Fudacz 
8269 1/31/2012 Zahay-Blatz, Debra (1/27/2012) (Hardware Problems) Unable to connect remotely. (1/30/2012) [odd: 1/31/2012]Emailed user and awaiting a response. 1/30 Now works; IP address is different.  John Fudacz 
8223 1/31/2012 Janouskovec, Matt (1/9/2012) (Special Projects) Install Django on COB Webserver to run ELC management application (3/6/2012) [odd: 1/31/2012]3/6 Installed; request closed out as there is no further action.  Andy Rasmussen 
8233 1/31/2012 Misic, Mark (1/13/2012) (Web Maintenance) Update Directory Kiosk 'space' page to be database driven. (2/14/2012) [odd: 1/20/2012]Need to fix formatting & add necessary locations  Andy Rasmussen 
8219 1/27/2012 Misic, Mark (1/5/2012) (Special Projects) Setup web kiosks to print to the Pharos printer. (2/29/2012) [odd: 1/11/2012] 2/1 - printing from web sites work. Mark also requested printing from PDFs and Citrix, which will take extra configuration.  John Fudacz 
8265 1/27/2012 Misic, Mark (1/25/2012) (Special Projects) Install Camtasia on Rebecca Shortridge's office PC. (1/26/2012) [odd: 1/27/2012]  John Fudacz 
8264 1/27/2012 Myers, Pat (1/25/2012) (Printer Troubleshooting) Dr. Prabhaker's printer displaying error message that fuser is hot. (2/17/2012) [odd: 1/27/2012]Work in progress.  John Fudacz 
8267 1/27/2012 Schoenbachler, Denise (1/26/2012) (Hardware Problems) Laptop will not connect through Blackberry tether, desktop shortcuts disappeared, etc. (1/26/2012) [odd: 1/27/2012] Andy completed.  John Fudacz 
8262 1/27/2012 Van Den Broek, Rachel (1/24/2012) (PC Setups) Setup MBA laptop for NIU use. (1/25/2012) [odd: 1/27/2012]  John Fudacz 
8263 1/27/2012 Weyland, Cassie (1/25/2012) (Special Projects) Install Windows 7 on office PC. (2/1/2012) [odd: 1/27/2012]Work in progress.  John Fudacz 
8254 1/27/2012 Zahay-Blatz, Debra (1/23/2012) (Lab Issues) Upgrade existing SPSS 19 on Citrix. (1/27/2012) [odd: 1/27/2012]  Patricia Bernhardt 
8259 1/27/2012 Kopp, Brad (1/24/2012) (Network Admin (excluding Names Admin)) Need access to FMA website for maintenance purposes. (1/25/2012) [odd: 1/27/2012]  Andy Rasmussen 
8250 1/27/2012 Misic, Mark (1/20/2012) (Special Projects) Follow up with Rick Ridnour regarding the technology needs for the CDW presentation in early February. (1/31/2012) [odd: 1/27/2012]  Andy Rasmussen 
8249 1/27/2012 Misic, Mark (1/20/2012) (Special Projects) Follow up with Dan Weilbaker regarding expectations for technology to support WCSO event. (2/15/2012) [odd: 1/27/2012]  Andy Rasmussen 
8260 1/26/2012 Labrecque, Lauren (1/24/2012) (Hardware Problems) Laptop battery not holding a charge and may be dead. (1/26/2012) [odd: 1/26/2012]  John Fudacz 
8261 1/26/2012 Mackie, Brian (1/24/2012) (Network Admin (excluding Names Admin)) Setup OM&IS Sharepoint account (with similar settings to Belief). (1/27/2012) [odd: 1/26/2012]  Andy Rasmussen 
8258 1/25/2012 Weyland, Cassie (1/23/2012) (General Inquiries) How do you increase the security setting on a PDF file? (1/25/2012) [odd: 1/25/2012]  John Fudacz 
8252 1/25/2012 Misic, Mark (1/20/2012) (Special Projects) Provide 'big picture' answer regarding the lab headcounts from last semester. (1/30/2012) [odd: 1/25/2012]  Patricia Bernhardt 
8257 1/25/2012 Devona, Sandy (1/23/2012) (Classroom Technology Issues) The projector image is very dark on the screen [333 and 133]. (1/25/2012) [odd: 1/25/2012]  Andy Rasmussen 
8255 1/25/2012 Euhus, Angie (1/23/2012) (Special Projects) Connect Jesse Segers GroupWise to his Outlook account on his laptop. (1/25/2012) [odd: 1/25/2012]  Andy Rasmussen 
8246 1/25/2012 Sasitorn, Sira (1/19/2012) (Network Admin (excluding Names Admin)) Need access to Ascend website for maintenance purposes. (1/20/2012) [odd: 1/25/2012]  Andy Rasmussen 
8256 1/25/2012 Wilk, Brian (1/23/2012) (Network Admin (excluding Names Admin)) Unable to log in to his office PC. (1/27/2012) [odd: 1/25/2012]  Andy Rasmussen 
8244 1/24/2012 Duvall, Claire (1/18/2012) (Special Projects) Prepare MBA CPU for surplus. (1/24/2012) [odd: 1/24/2012]  John Fudacz 
8242 1/24/2012 Myers, Pat (1/18/2012) (Special Projects) Clean computer and set up in copy room. (2/6/2012) [odd: 1/24/2012]  John Fudacz 
8253 1/24/2012 Misic, Mark (1/20/2012) (General Inquiries) Is the Tech line affected by NIUTel's goal to eliminate 752 numbers on campus? (2/1/2012) [odd: 1/24/2012]1/31 Informed that we cannot keep current COBTech phone number. In May the number will be changed to 753-3333.  Patricia Bernhardt 
8248 1/24/2012 Ellis, Jennifer (1/19/2012) (Special Projects) Post pictures, captions, and welcome blurb to LPDC touchscreen. (1/26/2012) [odd: 1/24/2012]  Andy Rasmussen 
8251 1/24/2012 Euhus, Angie (1/20/2012) (General Inquiries) Was the phone in BH 213 not programmed for a reason? (1/23/2012) [odd: 1/24/2012]  Andy Rasmussen 
8247 1/23/2012 Euhus, Angie (1/19/2012) (Network Admin (excluding Names Admin)) Setup MGMTAssess folder. (1/25/2012) [odd: 1/23/2012]  Andy Rasmussen 
8235 1/23/2012 Lambogo, Nurul (1/17/2012) (Network Admin (excluding Names Admin)) Need access to Women in Business Professions site for maintenance purposes. (1/20/2012) [odd: 1/23/2012]  Andy Rasmussen 
8241 1/20/2012 Euhus, Angie (1/18/2012) (PC Setups) Set up Brian Wilk's computer in BH 245W. (1/20/2012) [odd: 1/20/2012]  John Fudacz 
8213 1/20/2012 Fudacz, John (12/20/2011) (Hardware Problems) Diagnose/troubleshoot cooling fan problem with Gina Nicolosi's laptop. (1/20/2012) [odd: 1/20/2012]  John Fudacz 
7984 1/20/2012 Fudacz, John (8/4/2011) (Database Updates) Proof read / update inventory database. (1/26/2012) [odd: 8/15/2011]NOTE: MUST be completed on January 13, 2012. 1/17 MUST be completed on January 20, 2012. Remaining odd problems were reported to Andy in request ID: 8266  John Fudacz 
8240 1/20/2012 Janoukovec, Matt (1/18/2012) (Special Projects) Provide a quote for 4 standard lab computers and 1 staff/faculty machine. (1/30/2012) [odd: 1/20/2012]  Andy Rasmussen 
8243 1/20/2012 Marcellus, Lori (1/18/2012) (Special Projects) Set up GroupWise account on smart phone. (1/23/2012) [odd: 1/20/2012]  Andy Rasmussen 
8245 1/20/2012 Stewart, Kelly (1/18/2012) (Special Projects) Provide quote for color printer. (1/24/2012) [odd: 1/20/2012]  Andy Rasmussen 
8237 1/20/2012 Zahay-Blatz, Debra (1/17/2012) (General Inquiries) Do we have the ability to transcribe recorded interviews? (1/25/2012) [odd: 1/20/2012]Showed the file transcription tool to Debra. Dragon is not going to work for her use.  Patty Solomon 
8239 1/19/2012 Zahay-Blatz, Debra (1/17/2012) (Special Projects) Test Citrix app in BH 111 at 9:30 a.m. (1/19/2012) [odd: 1/19/2012]  Patricia Bernhardt 
8238 1/19/2012 Henagan, Stephanie (1/17/2012) (Classroom Technology Issues) Check audio system in BH 210. (1/23/2012) [odd: 1/19/2012]1/17 Tested iTunes and VCR; both sources working fine; asked user what she was attempting to play.  Andy Rasmussen 
8232 1/17/2012 Woodruff, Megan (1/12/2012) (Web Maintenance) Career Compass website changes. (1/17/2012) [odd: 1/17/2012]  Kelsey Johnson 
8231 1/17/2012 Misic, Mark (1/12/2012) (Special Projects) Update the classroom tech info. (1/12/2012) [odd: 1/17/2012]  Andy Rasmussen 
8214 1/13/2012 Hart, Brenda (1/3/2012) (PC Setups) Setup laptop for home work use. (1/9/2012) [odd: 1/13/2012]  John Fudacz 
8218 1/13/2012 Kubasiak, Cindy (1/5/2012) (Special Projects) Clean off laptop. (1/17/2012) [odd: 1/13/2012]  John Fudacz 
8225 1/13/2012 Rasmussen, Andy (1/9/2012) (Classroom Technology Issues) Clean podium computer desktops in preparation for spring semester. (1/13/2012) [odd: 1/13/2012]  John Fudacz 
8227 1/13/2012 Misic, Mark (1/9/2012) (Classroom Technology Issues) Clean up LPDC podium & route audio to projector. (1/20/2012) [odd: 1/13/2012]  Andy Rasmussen 
8222 1/13/2012 Preston, Anthony (1/9/2012) (Special Projects) Install Live Chat feature on MBA website (1/12/2012) [odd: 1/13/2012]  Andy Rasmussen 
8226 1/13/2012 Rasmussen, Andy (1/9/2012) (Classroom Technology Issues) Resolve technology issues found during classroom semester clean-up (1/13/2012) [odd: 1/13/2012]  Andy Rasmussen 
8229 1/12/2012 Stewart, Kelly (1/10/2012) (PC Setups) Move and set up a PC in BH 328B. (1/13/2012) [odd: 1/12/2012]  John Fudacz 
8201 1/12/2012 Segers, Jesse (12/13/2011) (Training-Podium) Podium training in BH 127 (after January 5). (1/10/2011) [odd: 1/12/2012]  Andy Rasmussen 
8228 1/11/2012 Docking, Diane (1/9/2012) (Hardware Problems) Issue with office PC monitor. (2/17/2012) [odd: 1/11/2012]1/9 Work in progress.  John Fudacz 
8224 1/11/2012 Misic, Mark (1/9/2012) (Special Projects) Search BUS-ADM for sensitive/restricted materials, including Social Security information & creditcard info. Also develop recurring process for doing this. (2/28/2012) [odd: 1/11/2012]  Andy Rasmussen 
8217 1/10/2012 Misic, Mark (1/3/2012) (Special Projects) Install Camtasia on ACCY office computers: Churyk, Cripe, Dzuranin, Lee, Madlinger, Mantzke, Matuszewski, Phelan, Riley, Rosborough, and Yu. (1/12/2012) [odd: 1/10/2012]  John Fudacz 
8220 1/9/2012 Briscoe, Jon (1/5/2012) (Special Projects) Transferring old media on zip drives. (1/24/2012) [odd: 1/9/2012]1/24 User never brought files.  John Fudacz 
8221 1/9/2012 Brown, Paula (1/5/2012) (Software Problems) Not listed in GroupWise as a retiree. (1/25/2012) [odd: 1/9/2012]1/6 Issue currently in ITS jurisdiction.  Andy Rasmussen 
8209 1/6/2012 Kubasiak, Cindy (12/19/2011) (Special Projects) Clean 2 computers in BH 245V. (1/3/2012) [odd: 1/6/2012]  John Fudacz 
8215 1/6/2012 Zerull, Phyllis (1/3/2012) (Miscellaneous) Move computer and printer to MGMT (BH 245D). (1/6/2012) [odd: 1/6/2012]  John Fudacz 
8212 1/6/2012 Kloster, Sheila (12/20/2011) (Software Problems) Novell GroupWise address book is missing and need it installed. (1/10/2012) [odd: 1/6/2012]12/20 Issue currently in ITS jurisdiction. ITS has tried to contact Sheila multiple times with no success, need to follow up with Sheila  Andy Rasmussen 
8216 1/5/2012 Downing, Chuck (1/3/2012) (General Inquiries) Does the COB have access to Adobe Premier Elements 10? (1/7/2012) [odd: 1/5/2012]  Patricia Bernhardt 
8210 1/3/2012 Kloster, Sheila (12/19/2011) (Web Maintenance) Update ELC website (coaches page; bio; upcoming/past projects). (12/23/2012) [odd: 1/3/2012]  Kelsey Johnson 
8208 1/3/2012 Euhus, Angie (12/19/2011) (Hardware Problems) Check computer for virus; it runs extremely slow. (1/3/2012) [odd: 1/3/2012]Note: Waiting for user to be present/available. 1/3 Possibly recommend more RAM.  John Fudacz 
8211 1/3/2012 Jensen, Gerry (12/19/2011) (Hardware Problems) Problem with second monitor; periodically goes black. (1/9/2012) [odd: 1/3/2012]  John Fudacz 
8207 1/3/2012 Misic, Mark (12/19/2011) (Special Projects) Update the web kiosk screensavers from Fall 2011 to Spring 2012 info. (1/3/2012) [odd: 1/3/2012]  John Fudacz 
8202 1/3/2012 Segers, Jesse (12/13/2011) (PC Setups) Setup laptop (visiting professor, MGMT). (1/4/2012) [odd: 1/3/2012]  John Fudacz 
8199 12/19/2011 Fudacz, John (12/12/2011) (PC Setups) Reformat Undergrad laptop for Megan Woodruff. (12/19/2011) [odd: 12/19/2011]  John Fudacz 
8206 12/16/2011 Kaczka, Michele (12/13/2011) (Special Projects) Not receiving registration forms for some of the MKTG events. (12/16/2011) [odd: 12/16/2011]  Kelsey Johnson 
8205 12/15/2011 Kaczka, Michele (12/13/2011) (Special Projects) Provide spreadsheets of individuals that have registered for indiciated events. (12/15/2011) [odd: 12/15/2011]  Kelsey Johnson 
8203 12/15/2011 Preston, Anthony (12/13/2011) (Web Maintenance) Post updated fast-trak brochure to site. (12/14/2011) [odd: 12/15/2011]  Kelsey Johnson 
8204 12/15/2011 Johnson, Jim (12/13/2011) (Software Problems) HP scanner and Adobe professional software are not working properly. (12/16/2011) [odd: 12/15/2011]  John Fudacz 
8087 12/15/2011 Gujjarlapudi, Manoj (9/15/2011) (Printer Troubleshooting) Some print jobs are by-passing the print release station in the ISL. (1/13/2012) [odd: 9/20/2011] ITS ticket # 24904 11/7/2011 - print jobs go either to print release or printers so a request was put through to ITS to by-pass print release until end of semester when the labs will be re-imaged to correct all printing issues.  Patricia Bernhardt 
8095 12/15/2011 Krishnamurthy, Murali (9/16/2011) (Printer Troubleshooting) Printing issue in the AAC lab: many students unable to print their Word documents or PDF files. (1/13/2012) [odd: 9/21/2011]Same ITS ticket 24904. 11/01 Labs will be imaged after semester to correct all printing issues.  Patricia Bernhardt 
8200 12/14/2011 Hepker, Lenita (12/12/2011) (Hardware Problems) GA computer is not working properly. (12/15/2011) [odd: 12/14/2011]Work in progress.  John Fudacz 
8193 12/12/2011 Fudacz, John (12/5/2011) (Software Problems) Troubleshoot Mark Rosenbaum's SPSS license issues. (12/20/2011) [odd: 12/12/2011]12/20 User was not available for input into the problem.  John Fudacz 
8194 12/12/2011 Fudacz, John (12/5/2011) (PC Setups) Find better PC for Steve Blanc and replace his current one with it. (12/12/2011) [odd: 12/12/2011]  John Fudacz 
8182 12/9/2011 Fudacz, John (11/21/2011) (Software Problems) Configure silent installations of Java and Adobe reader in Kaseya. (11/29/2011) [odd: 12/9/2011]  John Fudacz 
8198 12/9/2011 Misic, Mark (12/7/2011) (Miscellaneous) Prepare a list of current MGMT computer inventory and give to Angie Euhus. (12/8/2011) [odd: 12/9/2011]  John Fudacz 
8196 12/9/2011 Weyland, Cassie (12/6/2011) (Printer Troubleshooting) Troubleshoot MKTG Department printer; it is leaving dark marks across the top and bottom of each page. (12/16/2011) [odd: 12/9/2011]  John Fudacz 
8053 12/9/2011 Lenon, Mia (8/30/2011) (Training-Podium) Classroom podium training for NIU police winter break classes. (12/2/2011) [odd: 12/9/2011]11/21 NIU police liaison followed up asking when training can take place.  Andy Rasmussen 
8197 12/8/2011 Sullivan, Ursula (12/6/2011) (General Inquiries) Do students have network drives to store files? (12/8/2011) [odd: 12/8/2011]  Patricia Bernhardt 
8195 12/7/2011 Blanc, Steve (12/5/2011) (Hardware Problems) Office computer runs extremely slow. (12/5/2011) [odd: 12/7/2011]Close request. New, different one submitted.  John Fudacz 
8192 12/6/2011 Zahay-Blatz, Debra (12/1/2011) (Meeting) Schedule day and time to discuss update to Internet Marketing site. (12/6/2011) [odd: 12/6/2011]  Kelsey Johnson 
8191 12/6/2011 Braffet, Sue (12/1/2011) (Network Admin (excluding Names Admin)) Grant student worker and GA proxy rights for businessalumni email account. (12/5/2011) [odd: 12/6/2011]  Andy Rasmussen 
8189 12/5/2011 Buffington, Kathi (12/1/2011) (Special Projects) Install OnBase onto Lori Marcellus' new laptop. (12/6/2011) [odd: 12/5/2011]  John Fudacz 
8190 12/5/2011 Fredericks, Elisa (12/1/2011) (Software Problems) Error messages on laptop that antivirus protection is not turned on. (12/7/2011) [odd: 12/5/2011]  John Fudacz 
8188 12/2/2011 Janouskovec, Matt (11/30/2011) (Printer Troubleshooting) Color LaserJet 3500 printer in the ELC needs repair. (12/2/2011) [odd: 12/2/2011]  John Fudacz 
8187 11/30/2011 Vlajcic, Paul (11/28/2011) (Hardware Problems) Need assistance; unable to open a file on memory stick. (12/2/2011) [odd: 11/30/2011]  John Fudacz 
8178 11/30/2011 Palakeel, Jaby (11/15/2011) (Lab Issues) MML printer with NIU tag #259081 constantly keeps jamming paper. (11/22/2011) [odd: 11/18/2011]  Patricia Bernhardt 
8148 11/30/2011 Misic, Mark (10/25/2011) (Special Projects) Prepare and Deliver iPad workshop (12/15/2011) [odd: 11/30/2011]11/29 Demo/run through workshop held in BH 140 on December 1 at 2:00 p.m.  Andy Rasmussen 
7975 11/30/2011 Rasmussen, Andy (8/1/2011) (Special Projects) Create NIU COB app for Android operating system (1/25/2012) [odd: 8/31/2011]  Andy Rasmussen 
8186 11/30/2011 Rosborough, Rhonda (11/28/2011) (Network Admin (excluding Names Admin)) Grant Sharepoint access to Angela Grimaldi. (11/30/2011) [odd: 11/30/2011]  Andy Rasmussen 
8185 11/30/2011 Weaver, Connie (11/22/2011) (Network Admin (excluding Names Admin)) Add Summer and Fall 2012 room and events templates to schedule folder. (11/29/2011) [odd: 11/30/2011]  Andy Rasmussen 
8184 11/28/2011 Towell, Beth (11/21/2011) (Special Projects) Assist in setting up laptops and printer for the online course evaluations in the Atrium. (11/28/2011) [odd: 11/28/2011]  John Fudacz 
8183 11/28/2011 Towel, Beth (11/21/2011) (Special Projects) Reserve laptops and IP printer for online course evaluations on November 28 through 30 at 11:00 AM - 2:00 PM. (11/28/2011) [odd: 11/28/2011]  Jeanette Biava 
8180 11/23/2011 Rajula, Pradeep (11/16/2011) (Lab Issues) Replace or re-seat memory for workstation #132-19. (11/18/2011) [odd: 11/23/2011]  John Fudacz 
8144 11/23/2011 Waymire, Tammy (10/12/2011) (Blackboard Emails) Research creating groups in Blackboard to facilitate anonymous reviews of research memos. (10/27/2011) [odd: 11/23/2011]10/27 Met with Tammy to go over setting this assignment up using Peer Assessment.  Patty Solomon 
8181 11/22/2011 Kaushik, Pramod (11/18/2011) (Lab Issues) Problem with start up, etc. on BH 204-22 in the MML. (11/21/2011) [odd: 11/22/2011]  Patricia Bernhardt 
8172 11/22/2011 Mills, Ian (11/8/2011) (Special Projects) Reserve laptops and IP printer for Business Week Best B-school surveys on November 17, 21, and 22 at 10:00 AM - 2:00 PM. (11/22/2011) [odd: 11/22/2011]Note: Printer was not needed and returned.  Jeanette Biava 
8179 11/21/2011 Kennedy, Danielle (11/16/2011) (Special Projects) Server space for NIU MBA Facebook. (11/21/2011) [odd: 11/21/2011]11/17 Emailed consultant with questions before granting any server space. 11/21 Consultant emailed back explaining what is needed. 11/22 Not capturing any data, just need server space.  Andy Rasmussen 
8157 11/17/2011 Aase, Gerry (11/3/2011) (PC Setups) New computer setup. (11/10/2011) [odd: 11/17/2011]11/8 User requested earlier setup time due to not having a functioning computer that connects to the network.  John Fudacz 
8175 11/17/2011 Mills, Ian (11/14/2011) (Special Projects) Assist in setting up laptops and printer for the BusinessWeek Survey. (11/17/2011) [odd: 11/17/2011]Note: Printer not used.  John Fudacz 
8177 11/17/2011 O'Neill, Lynn (11/15/2011) (Lab Issues) Inquiry about the addition of Idea 7 to Citrix. List says it is available, but it's not there. Need ASAP. (11/17/2011) [odd: 11/17/2011]  Patricia Bernhardt 
8176 11/17/2011 Buhrow, Amy (11/15/2011) (General Inquiries) Have the permissions for my SharePoint site changed? (11/21/2011) [odd: 11/17/2011]Emailed user; haven't gotten a response. Permissions have not changed. Amy will test later.  Andy Rasmussen 
8171 11/14/2011 Gilbert, Julitta (11/8/2011) (Special Projects) Produce 5 CDs for xTax team presentations: 1 CD each containing team photo and presentation. (11/22/2011) [odd: 11/14/2011]  Henry Horrell 
8169 11/14/2011 Buhrow, Amy (11/8/2011) (Special Projects) Ensure that Business Week Undergraduate B-school ranking emails get through the NIU system. (11/14/2011) [odd: 11/14/2011]  Andy Rasmussen 
8162 11/14/2011 Misic, Mark (11/7/2011) (Special Projects) Find a permanent fix to the broadcast display so that it does not revert to a partial screen. (11/15/2011) [odd: 11/14/2011]  Andy Rasmussen 
8159 11/11/2011 Myers, Pat (11/4/2011) (Announcements) Post Track and Field event slide show to all the Barsema monitors. (11/6/2011) [odd: 11/11/2011]Slides created and loaded to 'special events' play list. Set to run on 11/11.  Kelsey Johnson 
8173 11/11/2011 Hintzsche, Candy (11/9/2011) (Printer Troubleshooting) Printer producing smudging on the left side of the paper. (11/11/2011) [odd: 11/11/2011]  John Fudacz 
8174 11/11/2011 Nicolosi, Gina (11/9/2011) (Hardware Problems) Error message on laptop: problem with cooling system. (11/29/2011) [odd: 11/11/2011]Close out; user not able to duplicate error message.  John Fudacz 
8168 11/11/2011 Palakeel, Jaby (11/8/2011) (Lab Issues) Paper jam in printer (NIU asset #254000) in the MML. (11/15/2011) [odd: 11/11/2011]John replaced the rollers; problem persists.  Patricia Bernhardt 
8167 11/11/2011 Weilbaker, Dan (11/7/2011) (Special Projects) Test WMS to make sure it will save to the server. (11/9/2011) [odd: 11/11/2011]  Patricia Bernhardt 
8109 11/11/2011 Misic, Mark (9/26/2011) (Special Projects) Create RSS feed that can be used in Blackboard, and on the COB home page (1/25/2012) [odd: 10/10/2011]10/25 On hold.  Andy Rasmussen 
8158 11/11/2011 Myers, Pat (11/4/2011) (Special Projects) Need to reserve the portable microphone for November 11 & 12 event. (11/8/2011) [odd: 11/11/2011]11/8 No extra microphone needed; Barsema AUD will be utilized. A couple of backup 9-volt batteries requested for the microphones.  Jeanette Biava 
8170 11/10/2011 Krejca, Austen (11/8/2011) (Lab Issues) Need assistance accessing the NIU lab applications from home. [odd: 11/10/2011]11/8 Asked user for more information. Called user and walked him through the solution for the .ICA file error.  Patricia Bernhardt 
8163 11/10/2011 Myers, Pat (11/7/2011) (Special Projects) Post Athletics Track and Field slide show. (11/14/2011) [odd: 11/10/2011]  Andy Rasmussen 
8164 11/9/2011 Liu, Chang (11/7/2011) (Web Maintenance) Point out or set up links for the OM&IS undergraduate and graduate exit surveys. (11/8/2011) [odd: 11/9/2011]  Kelsey Johnson 
8166 11/9/2011 Mooney, Christine (11/7/2011) (Special Projects) Recover deleted in-box emails. (11/9/2011) [odd: 11/9/2011]She did not want to pay for the recovery.  Andy Rasmussen 
8161 11/8/2011 Misic, Mark (11/4/2011) (Miscellaneous) Move the color printer from the ETL to the ELC. (11/7/2011) [odd: 11/8/2011]  John Fudacz 
8165 11/8/2011 Zahay-Blatz, Debra (11/7/2011) (Lab Issues) Not able to access Modeler through Citrix in the BH 104 lab. [odd: 11/8/2011]11/8/2011 Abe re-boot servers and corrrected issue.  Patricia Bernhardt 
8127 11/5/2011 Pleckham, Phyllis (9/30/2011) (Miscellaneous) Reserve a computer lab for the Finance Department for 4 hours (Bloomberg Assessment Test). [odd: 11/5/2011] - reserved.  Patricia Bernhardt 
8152 11/4/2011 Misic, Mark (10/26/2011) (Special Projects) Create Career Compass module with Articulate Presenter and compare with Adobe version. (11/8/2011) [odd: 11/4/2011]  Henry Horrell 
8156 11/4/2011 Buffington, Kathi (11/1/2011) (PC Setups) PC setup for Chelsea Smith in BH 201G. (11/4/2011) [odd: 11/4/2011]  John Fudacz 
8155 11/2/2011 Palakeel, Jaby (10/31/2011) (Lab Issues) Workstation BH204-24 does not power on. (11/7/2011) [odd: 11/2/2011]  Patricia Bernhardt 
8153 11/1/2011 Fudacz, John (10/27/2011) (Special Projects) New remote desktop connection method: Michelle DeJean, Kathleen McFadden (11/1/2011) [odd: 11/1/2011]  John Fudacz 
8136 11/1/2011 Fudacz, John (10/11/2011) (Announcements) Plan to inform remote desktop users of mandatory VPN use by November 1st. (11/1/2011) [odd: 11/1/2011]  John Fudacz 
8093 11/1/2011 Kaushik, Pramod (9/15/2011) (Hardware Problems) The computer 104-30 in the AFL has been in 're-imaging' status for the past 2 weeks. [odd: 9/20/2011]ITS ticket #24894 11/1/11 - Applications have been associated to the machine's image and it is now working.  Patricia Bernhardt 
8147 10/31/2011 Barsema, Dennis (10/17/2011) (PC Setups) New computer setup. (10/31/2011) [odd: 10/31/2011]Note: See request form for special instructions.  John Fudacz 
8099 10/31/2011 LoVotere, Nick (9/20/2011) (Hardware Problems) Printing issues with computer in copy room. (10/5/2011) [odd: 10/31/2011]  John Fudacz 
8090 10/31/2011 Kaushik, Pramod (9/15/2011) (Printer Troubleshooting) Error message 'perform printer maintenance' on printer #274891 in the AFL Lab. [odd: 9/20/2011] - Extending life of fuser by waiting to perform maint. 10/17 On hold. 11/2 printer now showing FUSER 0.50 ERROR. 11/7/2011 - John F. removed printer from lab to replace the low-voltage power supply unit. 11/11/2011 Low-Voltage Power Supp  Patricia Bernhardt 
8149 10/28/2011 Fudacz, John (10/25/2011) (Special Projects) New remote desktop connection method: Chih-Chen Lee, Carol Yu, Lia Gillet, Denise Schoenbachler, Rowene Linden, Sue Braffet, Shannon Taylor, Kelly Stewart, Don Kluemper. (10/31/2011) [odd: 10/28/2011]  John Fudacz 
8151 10/28/2011 Weaver, Connie (10/26/2011) (Network Admin (excluding Names Admin)) Grant Sue Anderson 'read only' rights to the Room Schedule templates. (10/28/2011) [odd: 10/28/2011]  Andy Rasmussen 
8150 10/27/2011 Buffington, Kathi (10/25/2011) (Special Projects) Assist in setting up a system whereby a COBUGRAD email is copied to me. (10/27/2011) [odd: 10/27/2011]  Andy Rasmussen 
8145 10/24/2011 Janouskovec, Matt (10/14/2011) (Special Projects) Evaluate the age of ELC Call Center computers and determine whether some of them can be fixed. (10/24/2011) [odd: 10/24/2011]  John Fudacz 
8137 10/21/2011 Smith, Brent (10/10/2011) (Training-Podium) Podium training for Sigma Pi workshop. (10/21/2011) [odd: 10/21/2011]Note: Ryan Andrules, a student, is helping organize this event. The rooms are 200 (Auditorium), 110, 127, 131, 113, 111, 119, 133, and 300 (tiered classroom).   Andy Rasmussen 
8146 10/18/2011 Fredericks, Elisa (10/14/2011) (Special Projects) Need assistance installing tape recorder software on desktop. (10/17/2011) [odd: 10/18/2011]Note: User was able to install.  John Fudacz 
8142 10/15/2011 Myers, Pat (10/12/2011) (Special Projects) Restore [Rapid Eye] software to office PC. (10/13/2011) [odd: 10/15/2011]  John Fudacz 
8111 10/15/2011 Misic, Mark (9/26/2011) (Special Projects) Give the ELC a quote on customized virtual servers for their applications. (10/21/2011) [odd: 9/30/2011]  Andy Rasmussen 
8141 10/14/2011 Myers, Pat (10/12/2011) (Special Projects) View tape from 10/11/2011 to see who might be wondering around the building late at night. (10/14/2011) [odd: 1/14/2011]  Mark Misic 
8143 10/14/2011 Kumar, Laxman (10/12/2011) (Lab Issues) Computer 132-32 is not working properly in the ISL Lab. [odd: 10/14/2011] Station was RE-imaged and is now working.  Patricia Bernhardt 
8138 10/14/2011 Zahay-Blatz, Debra (10/11/2011) (Lab Issues) Test Modeler on Citrix. (10/19/2011) [odd: 10/14/2011]  Patricia Bernhardt 
8139 10/14/2011 Aurand, Tim (10/11/2011) (Classroom Technology Issues) Test A/V equipment in the AUD prior to Enterprise Rent-A-Car presentation. (10/14/2011) [odd: 10/14/2011]Note: Place 4 chairs on stage.  Andy Rasmussen 
8126 10/13/2011 Rider, Kyra (9/29/2011) (PC Setups) New computer setup (203B). (10/10/2011) [odd: 10/13/2011]  John Fudacz 
8125 10/13/2011 Rider, Kyra (9/29/2011) (PC Setups) New computer setup (front office). (10/13/2011) [odd: 10/13/2011]  John Fudacz 
8140 10/13/2011 Setterstrom, Andrew (10/11/2011) (Printer Setup) Add network printer (color) to office PC (328F). (10/13/2011) [odd: 10/13/2011]  John Fudacz 
8135 10/12/2011 Mierendorf, John (10/10/2011) (Student Organizations) Unable to log into the BASA calendar. (10/31/2011) [odd: 10/12/2011]  Kelsey Johnson 
8133 10/12/2011 Bender, Brian (10/10/2011) (Printer Setup) Add color printer to office PC. (10/11/2011) [odd: 10/12/2011]  John Fudacz 
8119 10/12/2011 Wozniak, Rich (9/28/2011) (PC Setups) New computer setup. (10/17/2011) [odd: 10/12/2011]  John Fudacz 
8134 10/12/2011 Misic, Mark (10/10/2011) (Software Problems) Check with ITS regarding Kathleen McFadden's Microsoft Visio 2010 issue. (10/17/2011) [odd: 10/12/2011]  Patricia Bernhardt 
8034 10/12/2011 Leon, Luis (8/23/2011) (Special Projects) Set up BH 300 for an extra viewing room for the Belief Day speaker (5:00 p.m.). (10/12/2011) [odd: 10/12/2011]  Andy Rasmussen 
8108 10/10/2011 Listy, Angie (9/26/2011) (PC Setups) New computer set-up (laptop for LMAS). (10/10/2011) [odd: 10/10/2011]  John Fudacz 
8132 10/7/2011 Kluemper, Don (10/5/2011) (Miscellaneous) SPSS license has expired. (10/7/2011) [odd: 10/7/2011]User will be given installation disk.  John Fudacz 
8131 10/6/2011 Ridnour, Rick (10/4/2011) (Web Maintenance) Update SAB Member Directory on the Sales website. (10/5/2011) [odd: 10/6/2011]  Kelsey Johnson 
8120 10/6/2011 Hart, Brenda (9/29/2011) (Special Projects) Install new OTA Lab monitor (schedule). (10/3/2011) [odd: 10/6/2011]  John Fudacz 
8104 10/6/2011 Listy, Angie (9/22/2011) (PC Setups) New computer setup. (10/5/2011) [odd: 10/6/2011]  John Fudacz 
8124 10/6/2011 Rider, Kyra (9/29/2011) (Printer Setup) Install new printer in 203C. (10/6/2011) [odd: 10/6/2011]Note: Move color printer in 203C to front office.  John Fudacz 
8129 10/5/2011 Aurand, Tim (10/3/2011) (Email Issue) Email issue: When I click on an email message I get another message stating that the process is in use by another application. (10/4/2011) [odd: 10/5/2011]  Andy Rasmussen 
8128 10/5/2011 Devona, Sandy (10/3/2011) (General Inquiries) Is it possible to permanently block a spam email? (10/5/2011) [odd: 10/5/2011]  Andy Rasmussen 
8130 10/5/2011 Dimond, Tim (10/3/2011) (Classroom Technology Issues) The document camera in BH 133 does not power on. (10/5/2011) [odd: 10/5/2011]  Andy Rasmussen 
8123 10/4/2011 Davies, Kevin (9/29/2011) (Hardware Problems) Wireless mouse intermittently freezing on the screen and slow to respond. (10/3/2011) [odd: 10/4/2011]  John Fudacz 
8117 10/4/2011 Kubasiak, Cindy (9/28/2011) (Miscellaneous) Move computer equipment from OM&IS to MGMT first thing in the morning. (10/3/2011) [odd: 10/4/2011]  John Fudacz 
8121 10/4/2011 Nowacki, Roman (9/29/2011) (Lab Issues) BSG does not work on the console in BH 104 (AFL). (10/3/2011) [odd: 10/4/2011] 10/3 ITS tested Firefox 5 on the podium and other stations and it works fine. Roman may have used the wrong version of MFF (v3 instead of v5) and that could be why he ran into problems.   Patricia Bernhardt 
8122 10/3/2011 Sharp, Bart (9/29/2011) (Software Problems) Issue with Web of Science software. (10/3/2011) [odd: 10/3/2011]  John Fudacz 
8115 10/3/2011 Bayer, Chris (9/27/2011) (Network Admin (excluding Names Admin)) Need access to OM&IS Student Advisory Board site for maintenance purposes. (9/30/2011) [odd: 10/3/2011]  Andy Rasmussen 
8096 9/30/2011 Johnson, Jim (9/16/2011) (PC Setups) New computer setup. (9/30/2011) [odd: 9/30/2011]  John Fudacz 
8118 9/30/2011 Patro, Sukesh (9/28/2011) (Special Projects) Reload laptop. (10/10/2011) [odd: 9/30/2011]Note: Remove request. Sukesh never brought the laptop in.  John Fudacz 
8106 9/30/2011 Taylor, Shannon (9/26/2011) (Special Projects) Install SPSS on laptop some time this week (9/26-9/30). (10/3/2011) [odd: 9/30/2011]  John Fudacz 
8116 9/30/2011 Garlapati, Suhas (9/27/2011) (Lab Issues) There is no GroupWise icon on the desktop in the AFL podium station. [odd: 9/30/2011]Note: Problem related to lab image and needs to be reported to ITS. 11/1/11 - GW icon is on desktop now.  Patricia Bernhardt 
8114 9/29/2011 Procter, Jamie (9/26/2011) (Web Maintenance) Post two documents for a fundraising project on the Sales Program website. (9/26/2011) [odd: 9/29/2011]  Kelsey Johnson 
8113 9/28/2011 Kloster, Sheila (9/26/2011) (Web Maintenance) Add Lakershore Interactive project to ELC website. (9/26/2011) [odd: 9/28/2011]  Kelsey Johnson 
8110 9/28/2011 Liu, Chang (9/26/2011) (Web Maintenance) Update Summer 2012 China program information on website. (9/26/2011) [odd: 9/28/2011]  Kelsey Johnson 
8107 9/28/2011 McCoy, Bill (9/26/2011) (General Inquiries) Can the BELIEF Baseline Assessment be tweaked so that student names completely/correctly entered? (9/26/2011) [odd: 9/28/2011]  Kelsey Johnson 
8105 9/28/2011 Misic, Mark (9/26/2011) (Special Projects) Define a standard for general announcements (font and word count). (10/1/2011) [odd: 9/28/2011]  Kelsey Johnson 
8112 9/28/2011 Smith, Pam (9/26/2011) (General Inquiries) Having issues with leaving computer on. (9/27/2011) [odd: 9/28/2011]  John Fudacz 
8098 9/27/2011 Anderson, Sue (9/20/2011) (Web Site Redesign) Assist CPA Review in setting up website with the new COB design. (9/21/2011) [odd: 9/27/2011]  Kelsey Johnson 
8101 9/27/2011 Myers, Pat (9/22/2011) (Hardware Problems) Reload Windows on Dr. Prabhaker's office computer to determine if it will help make it run faster. (9/27/2011) [odd: 9/27/2011]  John Fudacz 
8102 9/26/2011 Rosborough, Rhonda (9/22/2011) (General Inquiries) How was email requesting information for an online accelerated program generated? (9/22/2011) [odd: 9/26/2011]  Kelsey Johnson 
8081 9/26/2011 Downing, Chuck (9/12/2011) (PC Setups) New computer setup. (9/26/2011) [odd: 9/26/2011]  John Fudacz 
8103 9/23/2011 Procter, Jamie (9/21/2011) (Web Maintenance) Professional Sales website update. (9/23/2011) [odd: 9/23/2011]  Kelsey Johnson 
7987 9/23/2011 Fudacz, John (8/4/2011) (Miscellaneous) Clean / prepare three old laptops to be surplussed for MGMT. (10/7/2011) [odd: 8/11/2011]  Henry Horrell 
8037 9/23/2011 Stewart, Kelly (8/23/2011) (Special Projects) Prepare laptop for surplus. (10/7/2011) [odd: 8/29/2011]  Henry Horrell 
8100 9/23/2011 Fredericks, Elisa (9/20/2011) (Special Projects) Install AMOS on office PC; install SPSS and AMOS on laptop. (9/23/2011) [odd: 9/23/2011]  John Fudacz 
8088 9/22/2011 Myers, Pat (9/15/2011) (Special Projects) Wipe CPU unit clean and test to determine how good it works. (9/23/2011) [odd: 9/22/2011]  John Fudacz 
8071 9/20/2011 Cronauer, Emily (9/6/2011) (PC Setups) New PC setup. (9/20/2011) [odd: 9/20/2011]  John Fudacz 
8092 9/20/2011 Kaushik, Pramod (9/15/2011) (Hardware Problems) Computer 104-02 in the AFL does not boot; it restarts automatically and continuously. [odd: 9/20/2011]ITS ticket #24906 - Retracted ticket from ITS because it went to ITS Lab Operations. I re-imaged station and it corrected issue.  Patricia Bernhardt 
8089 9/20/2011 Kaushik, Pramod (9/15/2011) (Printer Troubleshooting) Error message 'perform printer maintenance' on printer #259087 in the AFL. [odd: 9/20/2011]LaserRepair911 performed printer maintenance.  Patricia Bernhardt 
8097 9/20/2011 Misic, Mark (9/16/2011) (Special Projects) Follow up with Jen Ellis in regard to the subject of a ceiling mounted camera. (9/20/2011) [odd: 9/20/2011]  Andy Rasmussen 
8091 9/19/2011 Kubasiak, Cindy (9/15/2011) (Printer Troubleshooting) Printer not functioning correctly. (9/19/2011) [odd: 9/19/2011]  John Fudacz 
8094 9/19/2011 Tatro, Linda (9/15/2011) (Special Projects) Need remote access on laptop. (9/19/2011) [odd: 9/19/2011]  John Fudacz 
8086 9/16/2011 Lee, Chih-chen (9/14/2011) (Software Problems) Error message after SAS installed. (9/16/2011) [odd: 9/16/2011]  John Fudacz 
8084 9/16/2011 Lee, Chih-chen (9/14/2011) (General Inquiries) Has SPSS been renewed? (9/16/2011) [odd: 9/16/2011]  John Fudacz 
8085 9/16/2011 Euhus, Angie (9/14/2011) (Names Admin) Add Lewis, Davies, and Marketos to the CBUS list. (9/15/2011) [odd: 9/16/2011]  Andy Rasmussen 
8075 9/16/2011 Misic, Mark (9/7/2011) (Special Projects) Finance library computer project. (9/13/2011) [odd: 9/16/2011]  Andy Rasmussen 
8018 9/15/2011 Misic, Mark (8/22/2011) (Special Projects) Assist with business plan for putting NIU COB (BSBA) online. (1/31/2012) [odd: 9/15/2011]  Henry Horrell 
8083 9/14/2011 Listy, Angie (9/12/2011) (Web Maintenance) The link is broken for online welcome form, when accessed through the faculty portal. (9/13/2011) [odd: 9/14/2011]  Kelsey Johnson 
8079 9/14/2011 Listy, Angie (9/12/2011) (Printer Troubleshooting) Error message on main printer in mail room. (9/14/2011) [odd: 9/14/2011]Work in progress.  John Fudacz 
8080 9/14/2011 Riley, Mark (9/12/2011) (Software Problems) SAS libraries from version 9.1 did not carry over to version 9.2. (9/14/2011) [odd: 9/14/2011] Andy completed.  John Fudacz 
8082 9/14/2011 Born, Rich (9/12/2011) (Classroom Technology Issues) Issue with PowerPoint in BH 127. (9/13/2011) [odd: 9/14/2011]  Andy Rasmussen 
8076 9/14/2011 Lu, Yu (9/9/2011) (Network Admin (excluding Names Admin)) Need access to ASCEND website for maintenance purposes. (9/9/2011) [odd: 9/14/2011]  Andy Rasmussen 
8039 9/14/2011 Short, Stacey (8/24/2011) (Classroom Technology Issues) The document camera in BH 119 has a problem with the zoom wheel. (9/16/2011) [odd: 8/26/2011]Swapped broken camera with spare. Working on repairing camera. Sent camera to WolfVision for repair on 9/9. Camera returned on 9-16.  Andy Rasmussen 
8078 9/13/2011 Hintzsche, Candy (9/9/2011) (Web Maintenance) Post Event Promotion worksheet/Gala Invite information to the website. (9/12/2011) [odd: 9/13/2011]  Kelsey Johnson 
8077 9/13/2011 Fudacz, John (9/9/2011) (Special Projects) Install SPSS: Elisa Fredericks. (9/13/2011) [odd: 9/13/2011]  John Fudacz 
8073 9/9/2011 Lata, Joey (9/7/2011) (Web Maintenance) Post content on abstracts page of JSMAM website. (9/8/2011) [odd: 9/9/2011]  Kelsey Johnson 
8074 9/9/2011 Lata, Joey (9/7/2011) (Web Maintenance) Update information on JSMAM website (archive page). (9/8/2011) [odd: 9/9/2011]  Kelsey Johnson 
8069 9/9/2011 Fudacz, John (9/6/2011) (Special Projects) Office 2010 update: Dan Weilbaker. (9/9/2011) [odd: 9/9/2011]  John Fudacz 
8070 9/9/2011 Gujjarlapudi, Manoj (9/6/2011) (Printer Troubleshooting) Printer issue in BH 104: 'perform printer maintenance' error message and producing paper jams. [odd: 9/9/2011] LaserRepair911 performed printer maintenance.  Patricia Bernhardt 
8046 9/9/2011 Misic, Mark (8/29/2011) (Special Projects) Research wired microphone options for the Auditorium. (9/9/2011) [odd: 9/9/2011]Sent resolution to Denise, Dan & UBUS 310 group. Scheduled appt with UBUS to show them how to use the telex mic to check the batteries.  Andy Rasmussen 
8067 9/9/2011 Misic, Mark (9/2/2011) (Special Projects) Request a static IP address for Finance library computer. (9/7/2011) [odd: 9/9/2011]  Andy Rasmussen 
8066 9/8/2011 Misic, Mark (9/2/2011) (Special Projects) Finance library computer assessment. (9/9/2011) [odd: 9/8/2011]  John Fudacz 
8062 9/8/2011 Herrera, Leonel (9/2/2011) (Network Admin (excluding Names Admin)) Need access to ALPFA website for maintenance purposes. (9/6/2011) [odd: 9/8/2011]  Andy Rasmussen 
8072 9/8/2011 Kloster, Sheila (9/6/2011) (Special Projects) Recover Excel file. (9/6/2011) [odd: 9/8/2011]Note: Is there a way to send deleted files to recycle bin?  Andy Rasmussen 
8065 9/8/2011 Mierendorf, John (9/2/2011) (Network Admin (excluding Names Admin)) Need access to Business Administration Student Associationg website for maintenance purposes. (9/6/2011) [odd: 9/8/2011]  Andy Rasmussen 
8038 9/7/2011 Bender, Brian (8/24/2011) (PC Setups) New computer setup. (9/12/2011) [odd: 9/7/2011]  John Fudacz 
8060 9/7/2011 Fudacz, John (9/2/2011) (Special Projects) Office 2010 updates: Mark Riley, Rachel Van Den Broek, Jane Mall, and Sandy Devona. (9/7/2011) [odd: 9/7/2011]  John Fudacz 
8064 9/7/2011 Jensen, Gerry (9/2/2011) (Software Problems) Need assistance opening Word files. (9/2/2011) [odd: 9/7/2011]  John Fudacz 
8040 9/7/2011 Lee, Jung Young (8/24/2011) (PC Setups) New computer setup. (9/7/2011) [odd: 9/7/2011]  John Fudacz 
8061 9/7/2011 Mall, Jane (9/2/2011) (Special Projects) Security and automatic updates issue. (9/7/2011) [odd: 9/7/2011]9/2 User was not in to follow up.  John Fudacz 
8063 9/7/2011 Towell, Beth (9/2/2011) (Special Projects) Office computer upgrade. (9/7/2011) [odd: 9/7/2011]  John Fudacz 
8055 9/7/2011 Misic, Mark (8/30/2011) (Special Projects) Double check with Client Development that they have the complete SAP GUI setup, once John identifies missing information. [odd: 9/7/2011] 9/2 Refer to Install Ticket 11712 (asked John Kearsing if install was completed). John ensured it would get done ASAP. 9/6 Give Chih-chen the green light to test. 9/8 Chih-Chen tested and confirmed that the INI file was not configured with  Patricia Bernhardt 
8059 9/7/2011 Anderson, Sue (9/2/2011) (Classroom Technology Issues) Setup and test new recorder in BH 301. (9/6/2011) [odd: 9/7/2011]Recorder works fine in BH301. Sue needs to learn the functions of the recorder.  Andy Rasmussen 
8050 9/6/2011 Stewart, Kelly (8/30/2011) (Special Projects) Hook up a second monitor for Jung Lee (328K) and Steve Kispert (328A). (9/6/2011) [odd: 9/6/2011]  John Fudacz 
8057 9/6/2011 Misic, Mark (8/31/2011) (Special Projects) Produce a continuous looping Homecoming DVD for the two 50th videos provided by ACR. (9/2/2011) [odd: 9/6/2011]  Andy Rasmussen 
8058 9/6/2011 Weaver, Connie (9/1/2011) (Network Admin (excluding Names Admin)) Assist visiting professor from China with getting computer access. (9/7/2011) [odd: 9/6/2011]  Andy Rasmussen 
8068 9/3/2011 Myers, Pat (9/2/2011) (Announcements) Post Honors Microfinance series announcement. (9/5/2011) [odd: 9/3/2011]  Kelsey Johnson 
8041 9/2/2011 Gillet, Lia (8/24/2011) (PC Setups) Move physical PC to a cube in the back of the ACR suite; setup a PC for new Director in office space. (9/1/2011) [odd: 9/2/2011]  John Fudacz 
8049 9/2/2011 Marsh, Sarah (8/30/2011) (Special Projects) Install SPSS for Mac. (9/2/2011) [odd: 9/2/2011]  John Fudacz 
8052 9/2/2011 Stewart, Kelly (8/30/2011) (Special Projects) Hook up two speakers in BH 328C. (9/2/2011) [odd: 9/2/2011]  John Fudacz 
8056 9/2/2011 Misic, Mark (8/31/2011) (Special Projects) Create Crash Cart for 309 (9/12/2011) [odd: 9/2/2011]  Andy Rasmussen 
8054 9/1/2011 Myers, Pat (8/30/2011) (Web Maintenance) The online welcome sign form is not working properly. (8/31/2011) [odd: 9/1/2011]  Kelsey Johnson 
8045 9/1/2011 Stewart, Kelly (8/29/2011) (Special Projects) Scanner hookup at OM&IS front desk. (9/13/2011) [odd: 9/1/2011]  John Fudacz 
7945 9/1/2011 Sinason, Dave (7/18/2011) (Training-Software) Please give a demonstration of Dragon Voice Recognition software. (9/1/2011) [odd: 9/1/2011]Investigate cost to department or if we will provide use in Tech Resources.  Patty Solomon 
8048 8/31/2011 Lata, Joey (8/29/2011) (Special Projects) Investigate MachForm issue. (9/15/2011) [odd: 8/31/2011]Andy working on resolution with MachForm. Until resolved, users are completing form using original machform program and Kelsey is forwarding resumes to WCSO as they arrive.  Kelsey Johnson 
8047 8/31/2011 Lata, Joey (8/29/2011) (General Inquiries) What will it take to provide permission for Will Finney to access surveys in SelectSurvey account? (8/30/2011) [odd: 8/31/2011]  Kelsey Johnson 
7811 8/31/2011 Misic, Mark (5/2/2011) (Miscellaneous) Develop iPAD prototype of audio and text file for CPA Review (9/13/2011) [odd: 06/01/2011]Downloaded GoodReader. Can easily annotate on PDFs, but cannot view PDF and listen to audio at same time within GoodReader. 7-18 waiting to get COB app submitted before additional time is spent on this app. 8/29 - Ordered iPad stylus, w  Andy Rasmussen 
8008 8/31/2011 Misic, Mark (8/15/2011) (Special Projects) Put together a plan for the ACCY video conference room. (10/10/2011) [odd: 8/19/2011]Gave Mark my plan for ACCY Conf. room and 339.  Andy Rasmussen 
8044 8/30/2011 Euhus, Angie (8/25/2011) (PC Setups) Set up computer (located in work room) for Kevin Davies in BH 245N. (8/30/2011) [odd: 8/30/2011]  John Fudacz 
8036 8/30/2011 Downing, Chuck (8/23/2011) (Classroom Technology Issues) Explore new options for running clickers in the Auditorium. (8/30/2011) [odd: 8/25/2011]8/24 A solution found but haven't had the opportunity to implement it. 8/29 Issue is with running 2 different PowerPoint presentations in Aud. Office 2010 installed, need to edit registry to stop Word from auto configuring.  Andy Rasmussen 
8043 8/29/2011 Brown, Paula (8/25/2011) (Names Admin) Need assistance getting work PC and home PC in sync with new password. (8/29/2011) [odd: 8/29/2011]  John Fudacz 
8042 8/26/2011 Jensen, Gerry (8/24/2011) (Hardware Problems) The network drives are not available to me and I have to log into my GroupWise account every time open it. (8/26/2011) [odd: 8/26/2011]Note: Consulted with Andy re: network drive folder/files issue.  John Fudacz 
8030 8/26/2011 McFadden, Kathleen (8/23/2011) (Special Projects) Install Microsoft Visio on computer in BH 331. (8/24/2011) [odd: 8/26/2011]  John Fudacz 
8025 8/26/2011 Baig, Mirza (8/22/2011) (Network Admin (excluding Names Admin)) Need access to SHRM website for maintenance purposes. (8/25/2011) [odd: 8/26/2011]  Andy Rasmussen 
8021 8/26/2011 Johnson, Spencer (8/22/2011) (Network Admin (excluding Names Admin)) Need access to Beta Alpha Psi website for maintenance purposes. (8/25/2011) [odd: 8/26/2011]  Andy Rasmussen 
8020 8/26/2011 Kumararaj, Kiran (8/22/2011) (Network Admin (excluding Names Admin)) Need access to Beta Alpha Psi website for maintenance purposes. (8/26/2011) [odd: 8/26/2011]  Andy Rasmussen 
8028 8/26/2011 Bernhardt, Patricia (8/18/2011) (Special Projects) Process new lab technician hiring paperwork. (8/25/2011) [odd: 8/24/2011]8/19 Work in progress. 8/22 Paperwork for 6 new hires sent to Lenita. 8/23 Paperwork for 4 new hires plus 4 terminations sent to Lenita. 8/25 Remaining paperwork (3 new hires) turned in to Lenita.  Jeanette Biava 
8035 8/25/2011 Neeley, Lynn (8/23/2011) (Classroom Technology Issues) There is a gray rectangular spot that obscures the image on the bottom portion of the screen in BH 227. (8/25/2011) [odd: 8/25/2011]  Andy Rasmussen 
8032 8/25/2011 Pleckham, Phyllis (8/23/2011) (Special Projects) Provide a new computer quote for James Johnson. (8/25/2011) [odd: 8/25/2011]  Andy Rasmussen 
8031 8/25/2011 Smith, Pam (8/23/2011) (Blackboard Emails) Not all students in my classes are receiving emails to their NIU account when an announcement has been posted to Blackboard. (8/24/2011) [odd: 8/25/2011]  Patty Solomon 
8026 8/24/2011 Myers, Pat (8/22/2011) (Special Projects) Unable to open/download a file sent from the Marketing Department through the welcome announcement request form. (8/26/2011) [odd: 8/24/2011]  Kelsey Johnson 
8024 8/24/2011 Allen, Mary (8/22/2011) (Special Projects) Need GroupWise setup/access for 1 student worker and 1 GA. (8/24/2011) [odd: 8/24/2011]  John Fudacz 
8022 8/24/2011 Bernhardt, Patricia (8/22/2011) (Printer Troubleshooting) Paper jamming in printer in AAC (232) Lab. (8/30/2011) [odd: 8/24/2011]  John Fudacz 
8023 8/24/2011 Bernhardt, Patricia (8/22/2011) (Printer Troubleshooting) Paper jamming in printer in the MML (204) Lab. (8/30/2011) [odd: 8/24/2011]  John Fudacz 
8029 8/24/2011 Docking, Diane (8/22/2011) (Hardware Problems) Wired computer mouse doesn't always work. (8/24/2011) [odd: 8/24/2011]Note: Give client a loaner mouse while investigating problem.  John Fudacz 
8027 8/24/2011 Misic, Mark (8/22/2011) (General Inquiries) What was the plan for Citrix on the classroom podium PCs? (8/24/2011) [odd: 8/24/2011]  John Fudacz 
8019 8/24/2011 Anderson, Sue (8/22/2011) (Network Admin (excluding Names Admin)) Need new Graduate Assistant set up. See instructions. (8/24/2011) [odd: 8/24/2011]  Andy Rasmussen 
8033 8/24/2011 Pleckham, Phyllis (8/23/2011) (General Inquiries) Does COBTech have a license for Acrobat Professional, or does Department need to order? (8/24/2011) [odd: 8/24/2011]  Andy Rasmussen 
8017 8/22/2011 Neeley, Lynn (8/17/2011) (Announcements) Post Women in Business Professions announcement. (8/18/2011) [odd: 8/22/2011]  Kelsey Johnson 
8014 8/19/2011 Gilbert, Julitta (8/17/2011) (Web Maintenance) Investigate problem with the room reservation form. (8/18/2011) [odd: 8/19/2011]  Kelsey Johnson 
8013 8/19/2011 Kloster, Sheila (8/17/2011) (Web Maintenance) Update policy manual on ELC website. (8/19/2011) [odd: 8/19/2011]  Kelsey Johnson 
8007 8/19/2011 Fudacz, John (8/15/2011) (PC Setups) Experiment with / create image for MBA student laptops. (8/19/2011) [odd: 8/19/2011]  John Fudacz 
7998 8/19/2011 Hart, Brenda (8/10/2011) (PC Setups) New PC setup for Mark Rosenbaum. (8/19/2011) [odd: 8/19/2011]  John Fudacz 
8015 8/19/2011 Hepker, Lenita (8/17/2011) (Software Problems) Need assistance opening an Excel document. (8/17/2011) [odd: 8/19/2011]  John Fudacz 
8011 8/19/2011 Kietzmann, Eve (8/15/2011) (Network Admin (excluding Names Admin)) Need computer access for Xiaoran (Ray) Xu. (8/19/2011) [odd: 8/19/2011]  John Fudacz 
8016 8/19/2011 McCoy, Bill (8/17/2011) (Software Problems) Need assistance removing a fake antivirus program from office PC. (8/18/2011) [odd: 8/19/2011]  John Fudacz 
7982 8/19/2011 Zahay-Blatz, Debra (8/3/2011) (Special Projects) Generate a license code and install Modeler on office PC. (8/29/2011) [odd: 8/19/2011]8/8 Password change to facilitate download of software.  Patricia Bernhardt 
7973 8/19/2011 Downing, Chuck (7/28/2011) (Training-Other) Schedule a one-on-one training with using Blackboard NG. (8/2/2011) [odd: 8/19/2011]8/2 Chuck is scheduled for training on 8/9/11 at 11:30 a.m.  Patty Solomon 
8012 8/18/2011 Berg, Margaret (8/16/2011) (Web Maintenance) Update ACCY section of the COB faculty & staff directory. (8/16/2011) [odd: 8/18/2011]  Kelsey Johnson 
8010 8/17/2011 Neeley, Lynn (8/15/2011) (Special Projects) Download Mozilla Firefox on office PC. (8/15/2011) [odd: 8/17/2011]  John Fudacz 
8009 8/17/2011 Pleckham, Phyllis (8/15/2011) (Hardware Problems) The announcement monitor remote is not working. (8/17/2011) [odd: 8/17/2011]  John Fudacz 
8005 8/17/2011 Davies, Kevin (8/11/2011) (Training-Podium) Podium training in the afternoon. (8/17/2011) [odd: 8/17/2011]  Andy Rasmussen 
7980 8/17/2011 Lewis, Barbara (8/3/2011) (Training-Podium) Podium training BH 127 and BH 301. (8/17/2011) [odd: 8/17/2011]  Andy Rasmussen 
7981 8/17/2011 Lewis, Barbara (8/3/2011) (Blackboard Appointments) Schedule Blackboard session. (8/9/2011) [odd: 8/17/2011]Closed this task as I'll contact Barbara when her ID is created.  Patty Solomon 
8006 8/16/2011 Cronauer, Emily (8/11/2011) (Web Maintenance) Revise Marketing Information Request form. (8/11/2011) [odd: 8/16/2011]  Kelsey Johnson 
8002 8/16/2011 Lata, Joey (8/11/2011) (Web Maintenance) Unable to access MachForm site containing WCSO information and link from the WCSO web page. (8/22/2011) [odd: 8/16/2011]  Kelsey Johnson 
8003 8/16/2011 Allen, Mary (8/11/2011) (Printer Troubleshooting) Troubleshoot color printer; it running slowly. (8/16/2011) [odd: 8/16/2011]  John Fudacz 
7979 8/16/2011 Hart, Brenda (8/3/2011) (Special Projects) Ensure that all computers and printers in the MKTG sales lab are in working condition for the Fall semester. (8/16/2011) [odd: 8/16/2011]  John Fudacz 
8004 8/16/2011 Mall, Jane (8/11/2011) (Special Projects) Update laptop, including adding Windows 7 and a general clean sweep. (8/16/2011) [odd: 8/16/2011]  John Fudacz 
7999 8/16/2011 Lata, Joey (8/10/2011) (Special Projects) Research the availability for obtaining a cordless phone for the MKTG conference room. (8/11/2011) [odd: 8/16/2011]Need to find out what kind of phone line Joey has, before MKTG can purchase any different phone.  Andy Rasmussen 
7991 8/16/2011 Misic, Mark (8/8/2011) (Special Projects) Research problem with COB 'welcome' slides. (8/17/2011) [odd: 8/16/2011]  Andy Rasmussen 
7997 8/15/2011 Preston, Anthony (8/9/2011) (Special Projects) Reformat laptop. (8/15/2011) [odd: 8/15/2011] John completed.  John Fudacz 
8001 8/15/2011 Preston, Anthony (8/10/2011) (General Inquiries) Is it possible to sync Blackberry calendar to GroupWise? (8/11/2011) [odd: 8/15/2011]Yes, but not for free  Andy Rasmussen 
7993 8/12/2011 Rosborough, Rhonda (8/8/2011) (Web Maintenance) Update the AQE form on the ACCY website. (8/12/2011) [odd: 8/10/2011]  Kelsey Johnson 
7842 8/11/2011 Misic, Mark (5/17/2011) (Special Projects) Classroom/Technology check for Fall '11 semester. (8/9/2011) [odd: 8/11/2011]  Henry Horrell 
7990 8/11/2011 Fudacz, John (8/4/2011) (Network Admin (excluding Names Admin)) Look into static IP possibility for remote desktop users. (8/11/2011) [odd: 8/11/2011]  John Fudacz 
7989 8/11/2011 Stewart, Kelly (8/4/2011) (Special Projects) Prepare laptop for surplus. (9/12/2011) [odd: 8/11/2011]  John Fudacz 
7994 8/11/2011 Zahay-Blatz, Debra (8/8/2011) (Special Projects) Assist Tricia with the SPSS Modeler install. (8/11/2011) [odd: 8/11/2011]8/15 Client inquired about the status of the installation.  John Fudacz 
7992 8/11/2011 Thomas, Stefan (8/8/2011) (Network Admin (excluding Names Admin)) Need access to Student Accountancy Society website for maintenance purposes. (8/16/2011) [odd: 8/11/2011]  Andy Rasmussen 
7996 8/11/2011 Myers, Pat (8/8/2011) (Special Projects) Let Larry Housh/vendor from KI into the tiered rooms (BH 300 & BH 301) to photograph damaged chairs. (8/9/2011) [odd: 8/11/2011]8/9 Larry came by in the afternoon to photograph a sampling of damaged chairs in the tiered classrooms. There were 9 in BH 30 and 30 in BH 301. He will be in touch with Pat.  Jeanette Biava 
7986 8/10/2011 Bernhardt, Patricia (8/4/2011) (Hardware Problems) Troubleshoot dead ISL lab PC. (10/17/2011) [odd: 8/10/2011]  John Fudacz 
7985 8/10/2011 Fudacz, John (8/4/2011) (PC Setups) Create classroom image & reimage classrooms. (8/10/2011) [odd: 8/10/2011]  John Fudacz 
7967 8/9/2011 Misic, Mark (7/26/2011) (Special Projects) Research methods to reduce printing. (10/24/2011) [odd: 8/9/2011]  Henry Horrell 
7898 8/9/2011 Misic, Mark (6/20/2011) (Special Projects) Final Cut Project (8/2/2011) [odd: 8/9/2011]  Henry Horrell 
7899 8/9/2011 Misic, Mark (6/20/2011) (Special Projects) Student Blackboard Module (8/2/2011) [odd: 8/9/2011]  Henry Horrell 
7889 8/9/2011 Misic, Mark (6/14/2011) (Special Projects) Research delivering online courses. (8/2/2011) [odd: 8/9/2011]  Henry Horrell 
7966 8/9/2011 Fudacz, John (7/26/2011) (PC Setups) Reformat COBTech student worker PC. (8/9/2011) [odd: 8/9/2011]  John Fudacz 
7995 8/9/2011 Johnson, James (8/8/2011) (Special Projects) Need assistance logging on to the NIU wireless. (8/9/2011) [odd: 8/9/2011]  John Fudacz 
7988 8/9/2011 Pierce, Tim (8/4/2011) (Training-Podium) Podium training in BH 211. (8/9/2011) [odd: 8/9/2011]  Andy Rasmussen 
7983 8/8/2011 Myers, Pat (8/3/2011) (Printer Troubleshooting) Troubleshoot Beth Towell's printer; it is not printing correctly and black ink appears all over the paper. (8/8/2011) [odd: 8/8/2011]8/8 Made the recommendation to change printer cartridges; client said it was not necessary.  John Fudacz 
7704 8/4/2011 Misic, Mark (3/22/2011) (Special Projects) Develop support staff new faculty orientation workshop. (8/9/2011) [odd: 7/15/2011]Include topics such as FTP.niu.edu, webmail, loginIDs, and passwords.  Mark Misic 
7834 8/4/2011 Misic, Mark (5/17/2011) (Special Projects) Assist John with installing Kaseya on COB computers. (8/9/2011) [odd: 8/4/2011]  Henry Horrell 
7977 8/4/2011 McFadden, Kathleen (8/1/2011) (Hardware Problems) Schedule a day and time to test for virus on NIU home PC. (8/4/2011) [odd: 8/4/2011] John completed.  John Fudacz 
7828 8/4/2011 Misic, Mark (5/17/2011) (Special Projects) Install Kaseya on all COB computers. (8/4/2011) [odd: 8/4/2011] Scheduled for 7/25-8/4  John Fudacz 
7825 8/4/2011 Misic, Mark (5/10/2011) (Special Projects) Perform weekly classroom maintenance as scheduled for Intersession and Summer semester. (8/4/2011) [odd: 8/4/2011]Schedule will be emailed to you. Completed: 5/27; 6/3; 6/9; 6/16; 6/23; 6/30; 7/7; 7/14 (by Henry); 7/21; 7/28; 8/4. Revised schedule seems to be working out. *Test that doors stay open on 8/4.  Jeanette Biava 
7959 8/4/2011 Solomon, Patty (7/20/2011) (Special Projects) Prepare cart for semester classroom cleanup task. (8/4/2011) [odd: 8/4/2011]  Jeanette Biava 
7703 8/4/2011 Misic, Mark (3/22/2011) (Special Projects) Develop support staff new faculty orientation workshop. (8/2/2011) [odd: 7/15/2011]Include topics such as FTP.niu.edu, webmail, loginIDs, and passwords. 8/2 Too late to plan this for Fall '11 semester.  Patty Solomon 
7978 8/3/2011 Rosborough, Rhonda (8/1/2011) (Web Maintenance) Create ACCY online registration form. (8/2/2011) [odd: 8/3/2011]  Kelsey Johnson 
7976 8/3/2011 Duvall, Claire (8/1/2011) (Printer Setup) Printer setup in BH 203C (Anthony Preston). (8/2/2011) [odd: 8/3/2011]  John Fudacz 
7968 8/3/2011 Misic, Mark (7/26/2011) (Special Projects) Clean whiteboard, check/replace markers and erasers, and test that doors stay open in the following classrooms: 111, 119, 133, 210, 211, 219, 227. (8/3/2011) [odd: 8/3/2011]8/2 Created checklist. 8/3 Whiteboard in BH 133 was heavily marked up and took a bit more time to clean.  Jeanette Biava 
7974 8/2/2011 Misic, Mark (7/28/2011) (Special Projects) Provide Kelsey with info/files for the SAP GUI. (8/2/2011) [odd: 8/2/2011] John completed.  John Fudacz 
7970 8/1/2011 Jensen, Gerry (7/27/2011) (Special Projects) Install Baseline on designated Finance lab PC. (8/1/2011) [odd: 8/1/2011]  John Fudacz 
7972 8/1/2011 Wozniak, Rich (7/27/2011) (Printer Troubleshooting) MKTG Department printer needs to be cleaned. It is leaving residue from a previous print job on the page. (8/1/2011) [odd: 8/1/2011]Note: Checked. Seems to be working fine.  John Fudacz 
7971 8/1/2011 Hagberg, Russ (7/27/2011) (Blackboard Emails) Needs Blackboard assistance. (8/2/2011) [odd: 8/1/2011]7/27 Made follow-up phone call. Message was left for the user. 8/2 Closed task as there has been no reply.  Patty Solomon 
7951 7/28/2011 Misic, Mark (7/18/2011) (Special Projects) Assign to lab staff to rigorously test what's out there currently in Citrix. (7/29/2011) [odd: 7/28/2011]7/25 Work in progress. 8/8 FARS & SQL server still not functioning.  Patricia Bernhardt 
7969 7/28/2011 Weaver, Connie (7/26/2011) (Special Projects) Add spring 2012 events and classroom templates to the Scheduling folder on H drive. (7/27/2011) [odd: 7/28/2011]  Andy Rasmussen 
7953 7/28/2011 Solomon, Patty (7/18/2011) (Special Projects) Reserve Tech Resources netbooks, 1:00-2:30 p.m. (7/28/2011) [odd: 7/28/2011]  Jeanette Biava 
7944 7/28/2011 Myers, Pat (7/18/2011) (Training-Software) Give Blackboard orientation to new global group. (7/21/2011) [odd: 7/28/2011]This was a duplicate request.  Patty Solomon 
7963 7/27/2011 Buhrow, Amy (7/25/2011) (Web Maintenance) Check to make sure the Google Analytics code is installed on the new pages. (7/26/2011) [odd: 7/27/2011]  Kelsey Johnson 
7962 7/27/2011 Carrel, Ann (7/25/2011) (Web Maintenance) Make a correction on the EMBA brochure. (7/26/2011) [odd: 7/27/2011]7/25 Waiting for the font to be properly matched on the brochure before updated version can be moved to the web. 7/26 Revised brochure now available on the web.  Kelsey Johnson 
7964 7/27/2011 Kluemper, Don (7/25/2011) (Web Maintenance) Update vita on faculty webpage. (7/26/2011) [odd: 7/27/2011]  Kelsey Johnson 
7965 7/27/2011 Smith, Pam (7/25/2011) (Blackboard Emails) How can I add my GA to my Bb courses? (Need to have authorization to add a user.) (7/26/2011) [odd: 7/27/2011]  Patty Solomon 
7961 7/26/2011 Misic, Mark (7/21/2011) (Special Projects) Determine how many more building policy card we need to order for distribution to entry level course instructors. (7/25/2011) [odd: 7/26/2011]7/25 1,100 in inventory; need 3,095 for distribution; order 1,995 to complete distribution capacities.  Jeanette Biava 
7957 7/25/2011 Jensen, Gerry (7/20/2011) (Hardware Problems) Troubleshoot two computers in the Finance Lab for problems (brief explanation of problem posted on each PC). (7/25/2011) [odd: 7/25/2011]7/20 Work in progress.  John Fudacz 
7960 7/25/2011 Misic, Mark (7/20/2011) (Hardware Problems) Troubleshoot Dean's Conference room PC: what would it take to improve its performance (hardware, o/s, etc.). (7/28/2011) [odd: 7/25/2011]  John Fudacz 
7949 7/25/2011 Misic, Mark (7/18/2011) (Web Site Redesign) Create mock-up of new COB homepage w/flash landing page (7/25/2011) [odd: 7/25/2011]Working on flash aspect of page. Created accordion loader & inserted test videos, working on picture slideshow, side link navigation. After flash is done, will create web page template.  Andy Rasmussen 
7958 7/25/2011 Solomon, Patty (7/20/2011) (Special Projects) Ensure there are enough supplies for the semester classroom cleanup task. (7/25/2011) [odd: 7/25/2011]7/21 Batteries in stock for task. 7/25 Everything in stock.  Jeanette Biava 
7822 7/25/2011 Misic, Mark (5/9/2011) (Documentation) Create procedure for global group passwords. (7/5/2011) [odd: 6/15/2011]THe new procedure will consist of a separate 30 workshop to assist in creating perm. passwords.  Patty Solomon 
7946 7/25/2011 Misic, Mark (7/18/2011) (Blackboard Appointments) Create an online preview Blackboard for COB meeting on 7/25. (7/21/2011) [odd: 7/25/2011]Meet on Wed., 7/20 at 9:00 a.m. to outline necessary items. Meet on Thurs., 7/21 at 2:30 to go over final revisions.  Patty Solomon 
7948 7/25/2011 Misic, Mark (7/18/2011) (Meeting) Attend meeting to present online/hybrid course offering. (7/25/2011) [odd: 7/25/2011]Meeting in Dean's Conf. Room at 2:30.  Patty Solomon 
7956 7/21/2011 Pleckham, Phyllis (7/18/2011) (Special Projects) Provide a quote for 2 memory sticks for the camcorder. (7/21/2011) [odd: 7/21/2011]  Andy Rasmussen 
7955 7/21/2011 Pleckham, Phyllis (7/18/2011) (Special Projects) Provide a quote for Sony video recorder and tripod. (7/21/2011) [odd: 7/21/2011]  Andy Rasmussen 
7952 7/21/2011 Solomon, Patty (7/18/2011) (Special Projects) Reserve Tech Resources netbooks, 1:30-2:30 p.m. (7/21/2011) [odd: 7/21/2011]  Jeanette Biava 
7943 7/21/2011 Myers, Pat (7/18/2011) (Training-Other) Assist in workshop session for new global group of 6 to set permanent passwords. (7/21/2011) [odd: 7/21/2011]To be held in Room 111 at 1:30 p.m.  Patty Solomon 
7954 7/20/2011 Sullivan, Ursula (7/18/2011) (Special Projects) Need assistance with the remote access to the H: drive on laptop. (7/20/2011) [odd: 7/20/2011] John completed.  John Fudacz 
7927 7/19/2011 Jackson, Lori (6/30/2011) (Blackboard Appointments) Schedule a meeting to demonstrate how to use the ePortfolio functions in Blackboard for the BusinessPassport community. (7/20/2011) [odd: 7/19/2011]Meeting scheduled for 7/19 at 1:30.  Patty Solomon 
7941 7/18/2011 Lata, Joey (7/13/2011) (Web Maintenance) Add three names to pull down list on jsmam website. (7/15/2011) [odd: 7/18/2011]  Kelsey Johnson 
7939 7/18/2011 Weyland, Cassie (7/12/2011) (Special Projects) Install second monitor at workstation. (8/1/2011) [odd: 7/18/2011]  John Fudacz 
7942 7/18/2011 Lata, Joey (7/13/2011) (Software Problems) Investigate why I'm experiencing a VERY LONG lag time while editing a survey in Select Survey. (7/14/2011) [odd: 7/18/2011]7/13 Work in progress. Increased the resources available to the database engine.  Andy Rasmussen 
7947 7/18/2011 McFadden, Kathy (7/18/2011) (Blackboard Appointments) Blackboard NG training. (7/18/2011) [odd: 7/18/2011]Training at 2:00 p.m.  Patty Solomon 
7940 7/14/2011 Neeley, Lynn (7/12/2011) (Blackboard Emails) Need assistance with Blackboard grade center. (7/14/2011) [odd: 7/14/2011]  Mark Misic 
7934 7/14/2011 Fudacz, John (7/7/2011) (PC Setups) Reformat Elisa Fredericks' PC. (7/27/2011) [odd: 7/14/2011]  John Fudacz 
7938 7/14/2011 Misic, Mark (7/11/2011) (Printer Troubleshooting) Network printers are not working. (7/14/2011) [odd: 7/14/2011]7/11 Reported problems: FINA, MKTG, ACCY, & DEAN. ITS informed; they are to report back when fixed.  John Fudacz 
7937 7/13/2011 Marchewka, Jack (7/7/2011) (Special Projects) Install GUI on laptop. (7/11/2011) [odd: 7/13/2011] John completed.  John Fudacz 
7935 7/12/2011 Del Monaco, Emily (7/7/2011) (Web Maintenance) Update Career Compass website. (7/8/2011) [odd: 7/12/2011]  Kelsey Johnson 
7933 7/12/2011 Phelan, Tamara (7/6/2011) (Special Projects) Discuss options for creating online registration forms for 'Meet the Intern' and 'Meet the Firm.' (7/12/2011) [odd: 7/12/2011]7/7 Online form is ready for testing.  Kelsey Johnson 
7932 7/11/2011 Fredericks, Elisa (7/6/2011) (Hardware Problems) Troubleshoot office PC that is running slow. (7/21/2011) [odd: 7/11/2011]7/6 Work in progress.  John Fudacz 
7929 7/11/2011 Hart, Brenda (7/5/2011) (PC Setups) Laptop setup for Tim Aurand. (7/13/2011) [odd: 7/11/2011] John completed.  John Fudacz 
7936 7/11/2011 Marchewka, Jack (7/7/2011) (Special Projects) Install SAP software for training. (7/11/2011) [odd: 7/11/2011] John completed.  John Fudacz 
7931 7/7/2011 Brown, Paula (7/5/2011) (Hardware Problems) There is a light on my keyboard that I can't turn off. What is it for and how do I turn off the light? (7/5/2011) [odd: 7/7/2011] John completed.  John Fudacz 
7914 7/7/2011 Lee, Jung Young (6/27/2011) (Special Projects) Needs SAP interface installed on laptop; however, user will not arrive in DeKalb on Sunday, July 10 and may need an installation CD in advance. (7/11/2011) [odd: 7/7/2011]Note: Install for the user in the morning of July 11.  John Fudacz 
7930 7/7/2011 Misic, Mark (7/5/2011) (Special Projects) Investigate 'returned mail' messages, which seem to be lab related and something all are doing with Sharepoint. (7/21/2011) [odd: 7/7/2011]  Patricia Bernhardt 
7917 7/7/2011 Hintzsche, Candy (6/28/2011) (Special Projects) Setup 2 computers so that all ACR personnel can access the network (drives). (7/14/2011) [odd: 7/7/2011]Note: One computers needs updated version of GroupWise. John setup computers correctly, ACR wants the wires cleaned up, and local printer installed.  Andy Rasmussen 
7928 7/7/2011 Van Den Broek, Rachel (7/5/2011) (General Inquiries) How do you access the 'junk' email folder in GroupWise? (7/6/2011) [odd: 7/7/2011]Did not have junk mail handling turned on, so did not have a junk mail folder. Turned handling on, created folder.  Andy Rasmussen 
7905 7/7/2011 Jackson, Lori (6/20/2011) (Special Projects) Need to check out portable microphone for use on Saturday, July 9. (7/7/2011) [odd: 7/7/2011]6/27 Pick up will be on Thursday, July 7. 7/7 Return will be on Monday, July 11.  Jeanette Biava 
7926 7/6/2011 Rosborough, Rhonda (6/30/2011) (Web Maintenance) Add text to ACCYBS faq page. (7/1/2011) [odd: 7/6/2011]  Kelsey Johnson 
7925 7/6/2011 Docking, Diane (6/30/2011) (Hardware Problems) Troubleshoot office PC; it is running slow. (7/20/2011) [odd: 7/6/2011] 7/6 - did some reconfiguration.  John Fudacz 
7910 7/6/2011 Fudacz, John (6/27/2011) (Software Problems) Reformat Jim Johnson's laptop. (6/30/2011) [odd: 7/6/2011]  John Fudacz 
7911 7/6/2011 Fudacz, John (6/27/2011) (PC Setups) Transfer a dc7600 from Tech to ACR and swap with Linda Tatro's. (6/30/2011) [odd: 7/6/2011]  John Fudacz 
7924 7/6/2011 Mackie, Brian (6/30/2011) (Special Projects) Install SAP client on laptop. (6/30/2011) [odd: 7/6/2011]  John Fudacz 
7918 7/6/2011 Russo, Nancy (6/28/2011) (Special Projects) Install SAP interface on laptop; afternoon of 7/5 or 7/6. (7/6/2011) [odd: 7/6/2011] John completed.  John Fudacz 
7920 7/6/2011 Stewart, Kelly (6/29/2011) (Special Projects) Clean computer in 328F and setup for new instructor. (7/7/2011) [odd: 7/6/2011] John completed.  John Fudacz 
7923 7/5/2011 Braffet, Sue (6/29/2011) (Web Maintenance) Post Rockford Scholarship Celebration invitation to the indicated websites. (7/1/2011) [odd: 7/5/2011]  Kelsey Johnson 
7919 7/5/2011 Gillet, Lia (6/29/2011) (Web Maintenance) Jeffrey Yordon news item on ACR & Exec Club website. (7/1/2011) [odd: 7/5/2011]  Kelsey Johnson 
7921 7/5/2011 Rosborough, Rhonda (6/29/2011) (Web Maintenance) Update ACCY website with provided revisions. (7/1/2011) [odd: 7/5/2011]  Kelsey Johnson 
7922 7/5/2011 Zerull, Phyllis (6/29/2011) (Hardware Problems) Troubleshoot slow running office PC. (6/30/2011) [odd: 7/5/2011]  John Fudacz 
7814 7/1/2011 Misic, Mark (5/3/2011) (Network Admin (excluding Names Admin)) Develop Kaseya scripts for COB computers. (6/30/2011) [odd: 06/01/2011]Patch Management is working, force-workstation lock is still an issue, need to setup HD defrag, HD file & program scanning, & auto-reboot. 6/27: Kaseya auto scans for patches, also has a built-in HD Defrag, created an installed programs  Andy Rasmussen 
7851 7/1/2011 Misic, Mark (5/23/2011) (Special Projects) Test ITS User Volume backup procedure (7/6/2011) [odd: 6/13/2011]ITS successfully restored deleted item. Will 'corrupt' an item, and test again. ITS successfully restored corrupted item.  Andy Rasmussen 
7900 6/30/2011 Johnson, Kelsey (6/20/2011) (Special Projects) complete Survey for Chelsea Wookcock (6/27/2011) [odd: 6/30/2011]  Henry Horrell 
7878 6/30/2011 Bernhardt, Patricia (6/3/2011) (Lab Issues) BH132-09 - 'Fan not detected' BH132-19 - 'Fan not detected' (7/13/2011) [odd: 6/17/2011] 6/13 - emailed order info to Jeanette. 6/16 - fans received. 7/13 - Tricia installed the fans.  John Fudacz 
7888 6/30/2011 Euhus, Angie (6/13/2011) (Special Projects) Move Don Kluemper's computer from BH 245W to BH 245T. (6/30/2011) [odd: 6/27/2011]  John Fudacz 
7907 6/30/2011 Fudacz, John (6/20/2011) (Hardware Problems) Return noisy video card to Heartland on warranty and reinstall in Brad Cripe's PC. (7/21/2011) [odd: 6/30/2011] 6/20 - set up a temp video card for Brad. 6/27 - emailed Heartland about issue.  John Fudacz 
7916 6/30/2011 Liu, Chang (6/28/2011) (Special Projects) Install SAP interface on desktop computer. (6/30/2011) [odd: 6/30/2011]  John Fudacz 
7895 6/30/2011 Mall, Jane (6/16/2011) (Hardware Problems) Troubleshoot office PC that is working extremely slow. (6/30/2011) [odd: 6/21/2011]6/16 Work in progress. Reformat scheduled.  John Fudacz 
7850 6/30/2011 Misic, Mark (5/20/2011) (Special Projects) Install SAP GUI on the remaining computers in the ETL. (6/23/2011) [odd: 6/30/2011] John completed.  John Fudacz 
7915 6/29/2011 Rosborough, Rhonda (6/27/2011) (Web Maintenance) Update ACCY Undergraduate website. (6/28/2011) [odd: 6/29/2011]  Kelsey Johnson 
7913 6/29/2011 Dzuranin, Ann (6/27/2011) (Special Projects) Install SAP interface on laptop. (7/6/2011) [odd: 6/29/2011] 7/6 - emailed Ann downloading / installation instructions.  John Fudacz 
7909 6/28/2011 Lata, Joey (6/23/2011) (Web Maintenance) Add content to the JSMAM site. (6/25/2011) [odd: 6/28/2011]Note: 3 requests are combined in this one entry.  Kelsey Johnson 
7912 6/28/2011 Vlajcic, Paul (6/24/2011) (Software Problems) Troubleshoot office PC regarding a problem with Adobe software. (6/29/2011) [odd: 6/28/2011]6/27 Issue should be resolved/fixed; user wasn't in office and needs to test.  John Fudacz 
7908 6/27/2011 Listy, Angie (6/22/2011) (Special Projects) Move Keith Robinson's and Jen Ellis's computers, monitors and printers from old offices to new offices. (6/30/2011) [odd: 6/27/2011] 6/27 - everything set up except network.  John Fudacz 
7902 6/27/2011 Mantzke, Kate (6/20/2011) (Hardware Problems) Find USB flash disk driver for Windows 98. (6/27/2011) [odd: 6/27/2011] John completed.  John Fudacz 
7833 6/23/2011 Misic, Mark (5/17/2011) (Special Projects) Assist with cleaning 1st floor storage room. (6/23/2011) [odd: 6/23/2011]  Henry Horrell 
7883 6/23/2011 Jensen, Gerry (6/6/2011) (Software Problems) Problems with downloading data from Baseline. (7/28/2011) [odd: 6/9/2011]6/20 - found way to share host drive to Baseline. 6/27 - got email from Gerry saying he will be out of the office for 3 weeks.  John Fudacz 
7903 6/22/2011 Cronauer, Emily (6/20/2011) (Special Projects) Need a quote for a new computer or how to make current office PC faster. (6/22/2011) [odd: 6/22/2011] John completed.  John Fudacz 
7896 6/22/2011 Anderson, Sue (6/16/2011) (Network Admin (excluding Names Admin)) Setup folder on H:/M: drive for new graduate assistant; also give access to cpareview folder and Goldmine. (6/22/2011) [odd: 6/22/2011]  Andy Rasmussen 
7904 6/22/2011 Robinson, Keith (6/20/2011) (Special Projects) Need crash cart for ACCY 690 practice sessions. (6/22/2011) [odd: 6/22/2011]6/22 Angie Listy called; the request for a crash cart has been cancelled because everything Keith needs is already in the classroom.  Jeanette Biava 
7897 6/21/2011 Zahay-Blatz, Debra (6/16/2011) (Web Maintenance) Update Interactive MKTG website. (6/20/2011) [odd: 6/21/2011]  Kelsey Johnson 
7894 6/21/2011 Misic, Mark (6/16/2011) (Network Admin (excluding Names Admin)) Setup access to Appler server and Final Cut software for Henry. (6/20/2011) [odd: 6/21/2011]  Andy Rasmussen 
7906 6/21/2011 Myers, Pat (6/16/2011) (Special Projects) Video camera on 2nd floor needs a service call; it is showing mostly ceiling tile. (6/21/2011) [odd: 6/21/2011]6/20 ADS will look at the camera on 6/21. 6/21 Technician found pattern off on camera & reprogrammed.  Andy Rasmussen 
7893 6/20/2011 Devona, Sandy (6/15/2011) (Special Projects) Install SAP interface on office PC. [odd: 6/20/2011] John completed.  John Fudacz 
7891 6/20/2011 Kunde, RJ (6/14/2011) (Network Admin (excluding Names Admin)) Need access to the OMIS Student Advisory Board website for maintenance purposes. (6/20/2011) [odd: 6/20/2011]  Andy Rasmussen 
7879 6/17/2011 Bernhardt, Patricia (6/3/2011) (Lab Issues) BH 132-41 - Error 163 'Time and Date Not Set' [odd: 6/17/2011] - 6/3/2011 Set time and date  John Fudacz 
7887 6/17/2011 Anderson, Sue (6/13/2011) (Classroom Technology Issues) The projector in BH 301 furthest from the computer is extremely dim. It looks like the lens needs to be cleaned. (6/14/2011) [odd: 6/17/2011]  Andy Rasmussen 
7892 6/16/2011 Mall, Jane (6/14/2011) (Web Maintenance) Add article to ELC news page. (6/15/2011) [odd: 6/16/2011]  Kelsey Johnson 
7830 6/16/2011 Misic, Mark (5/17/2011) (Special Projects) Move furniture project for BH 309 and 339. (6/16/2011) [odd: 6/9/2011]  Henry Horrell 
7801 6/16/2011 Jensen, Gerry (4/22/2011) (Software Problems) Investigate Baseline problems; see if you can setup to reboot weekly. (6/15/2011) 5/12 So far unable to get the XP schedule reboot method to work on Win2k server. 6/13 User reports that students are experiencing problems remotely accessing Baseline. 6/14 It was suggested that problem may be solved through using Kaseya.  John Fudacz 
7890 6/16/2011 Stewart, Kelly (6/14/2011) (Special Projects) Need assistance in determining which department PC will better for an incoming professor. [odd: 6/16/2011] John completed.  John Fudacz 
7502 6/15/2011 Gordon, Geoff (11/30/2010) (Special Projects) Assist in developing MBA Phase I MKTG 505 online course. (6/15/2011) [odd: 6/1/2010]  Patty Solomon 
7459 6/15/2011 Madlinger, Lisa (11/8/2010) (Special Projects) Assist with setting up MBA Phase I ACCY 505 online course in Blackboard for Fall 2011 classes. (6/15/2011) [odd: 8/10/2011]  Patty Solomon 
7460 6/15/2011 Misic, Mark (11/8/2010) (Special Projects) Familiarize yourself with Blackboard's new Version 9.1 for rollout in May, 2011. (4/4/2011) [odd: 6/15/2011]3/7 Attend BB NG Workshop on Tuesday 3/29, 1-4 pm in Altgeld. 4/4 Email sent to intersession faculty about training.  Patty Solomon 
7881 6/13/2011 Fudacz, John (6/6/2011) (Software Problems) Share folder between XP mode and Windows 7 for Gerry Jensen's Baseline files. [odd: 6/13/2011] duplicate request  John Fudacz 
7886 6/13/2011 Mackie, Brian (6/8/2011) (Special Projects) Create a myitlab class for Naperville OMIS 652. (6/13/2011) [odd: 6/13/2011]  Andy Rasmussen 
7875 6/9/2011 Listy, Angie (6/2/2011) (PC Setups) PC setup in BH 328 for Jerry Hamsmith. (6/8/2011) [odd: 6/9/2011] John completed.  John Fudacz 
7884 6/9/2011 Wong, Cyrus (6/7/2011) (Lab Issues) Document feeder of the scanner in the BH 132 lab is not working and requires maintenance. [odd: 6/9/2011]powercycled and disconnected and reconnected usb cable connections then rebooted. - Issue resolved.  Patricia Bernhardt 
7854 6/9/2011 Liu, Chang (5/23/2011) (Special Projects) Install SQL Server 2008 Management Studio software on BH 233 desktop computer. (6/13/2011) [odd: 6/9/2011]  Andy Rasmussen 
7880 6/7/2011 Rider, Kyra (6/3/2011) (Special Projects) Create door name plate for Rachel Van Den Broek. (6/7/2011) [odd: 6/7/2011]  Mark Misic 
7877 6/7/2011 Pleckham, Phyllis (6/2/2011) (Special Projects) Prepare computer for surplus. (6/7/2011) [odd: 6/7/2011]  John Fudacz 
7876 6/6/2011 Towell, Beth (6/2/2011) (Special Projects) Set up Transformational Leadership & Employee Engagement survey for Chelsea Woodcock. (6/27/2011) [odd: 6/6/2011] 6/13 Working with Henry to complete  Kelsey Johnson 
7848 6/3/2011 DeJean, Michelle (5/19/2011) (Web Maintenance) Review SAP University Alliance logo variations for website placement. (6/3/2011) [odd: 5/24/2011]Working with Michelle. She prefers that placement be along bottom so we will work together when she returns from vacation after 5/31.  Kelsey Johnson 
7832 6/3/2011 Misic, Mark (5/17/2011) (Special Projects) Classroom/Technology semester check. (6/3/2011) [odd: 6/3/2011]  Henry Horrell 
7872 6/3/2011 Mackie, Brian (6/1/2011) (Classroom Technology Issues) Projector in BH 331 is working properly. Students cannot clearly read any print being projected onto the screen. (6/14/2011) [odd: 6/3/2011]User states he was projecting text notepad at 18 font; website; application screen. Essentially the same things he shows in another classroom (301). Andy completed.  John Fudacz 
7873 6/3/2011 Hintzsche, Candy (6/1/2011) (Network Admin (excluding Names Admin)) Set up new student worker for computer access. (6/3/2011) [odd: 6/3/2011]  Andy Rasmussen 
7874 6/3/2011 Towell, Beth (6/1/2011) (Training-Podium) Provide podium training and microphone use in the AUD to Admissions/CHANCE personnel for event late in the afternoon. (6/3/2011) [odd: 6/3/2011]  Andy Rasmussen 
7870 6/2/2011 Braffet, Sue (5/31/2011) (Web Maintenance) Add 2011 COB Alumni Luncheon to past events on ACR website. (6/1/2011) [odd: 6/2/2011]  Kelsey Johnson 
7868 6/2/2011 Gillet, Lia (5/31/2011) (Web Maintenance) Highlight Matt Thompson on the ACR website and update banners. (6/1/2011) [odd: 6/2/2011]  Kelsey Johnson 
7871 6/2/2011 Anderson, Sue (6/1/2011) (Classroom Technology Issues) Schedule some time in BH 300 to connect the recorder cables inside the podium cabinet and test the equipment. (6/2/2011) [odd: 6/2/2011]  Andy Rasmussen 
7813 6/1/2011 Misic, Mark (5/3/2011) (Student Assistance) Install Kaseya agent on all Tech Resource desktop, laptop, and netbook computers. (6/6/2011) [odd: 06/01/2011] 5/31 - installed on all except Mark's PC.  John Fudacz 
7812 6/1/2011 Misic, Mark (5/3/2011) (Miscellaneous) Verify that Kaseya agent works with on Win Vista o/s. (5/10/2011) [odd: 06/01/2011] John completed.  John Fudacz 
7869 6/1/2011 Van Den Broek, Rachel (5/31/2011) (PC Setups) Reformat PC. (6/1/2011) [odd: 6/1/2011] John completed.  John Fudacz 
7819 6/1/2011 Mark, Misic (5/9/2011) (Hardware Problems) BH 310 projector taken by media services for repair. Follow-up with them. When returned, can go in closet as spare. (6/1/2011) [odd: 06/01/2011]  Andy Rasmussen 
7783 6/1/2011 Misic, Mark (4/18/2011) (Special Projects) Barcode Scanner inventory app (5/10/2011) [odd: 4/25/2011]Created all forms, imported data into mobile database, working on finalizing queries, and improving look of app for ease of use. 4-20: App completed. Will loan to users around Barsema to complete physical inventory. 5/2:Given to FINA, t  Andy Rasmussen 
7815 6/1/2011 Misic, Mark (5/3/2011) (Miscellaneous) Develop schedule for installing Kaseya agent on all departmental computers in COB once agent has been verified by John. (5/10/2011) [odd: 06/01/2011]Removed per MM on 5/16 due to timing issues.  Patty Solomon 
7823 6/1/2011 Misic, Mark (5/10/2011) (Training-Software) Provide Blackboard NG training. (6/1/2011) [odd: 6/1/2011]Scheduled for 9:00 a.m.  Patty Solomon 
7787 6/1/2011 Rhode, Jason (4/20/2011) (Special Projects) Participate in a beta demo of new Wimba/E-luminate collaboration tool to be rolled out during the Fall '11 semester. (5/4/2011) [odd: 6/1/2011]  Patty Solomon 
7843 5/31/2011 Fudacz, John (5/17/2011) (Printer Troubleshooting) Research toner leak solution for Undergrad's Laserjet 4650. (6/21/2011) [odd: 5/31/2011] 6/13 - probably bad DC controller. Needs experienced technician to evaluate.  John Fudacz 
7855 5/31/2011 Pleckham, Phyllis (5/23/2011) (PC Setups) Setup a computer and monitor (on loan) for visiting FINA professor in BH 236A. (5/31/2011) [odd: 5/31/2011] John completed.  John Fudacz 
7865 5/31/2011 Towell, Beth (5/26/2011) (Special Projects) Remove the second computer in BH139F and the small desk on which it sits. (6/15/2011) [odd: 5/31/2011] completed.  John Fudacz 
7867 5/31/2011 Chitteti, Chaitanya (5/26/2011) (Lab Issues) The printer software in the ISL is not working; the main problem is with the computer. [odd: 5/31/2011]- ITS fixed print software.  Patricia Bernhardt 
7866 5/27/2011 Listy, Angie (5/26/2011) (Announcements) Post welcome sign on Friday, May 27 for Rebecca Shortridge's speaker. (5/27/2011) [odd: 5/27/2011]  Kelsey Johnson 
7847 5/27/2011 Stakal, Chris (5/19/2011) (Web Maintenance) Label photos for MKTG Scholars ceremony. (6/13/2011) [odd: 5/27/2011]Photos loaded to www.cob.niu.edu/mktg/AwardNight2011. Will give Jeanette instructions on changing titles on 6/7.  Kelsey Johnson 
7831 5/27/2011 Rasmussen, Andy (5/17/2011) (Special Projects) Perform barcode inventory. (6/1/2011) [odd: 5/27/2011]  Henry Horrell 
7863 5/27/2011 Panzer, Ellen (5/25/2011) (Network Admin (excluding Names Admin)) Change settings on office PC so that MKTG GAs and office staff can sign/log on. (5/26/2011) [odd: 5/27/2011] John completed.  John Fudacz 
7857 5/27/2011 Sullivan, Ursula (5/23/2011) (General Inquiries) Is it possible to get a primer on the different network drives? (5/27/2011) [odd: 5/25/2011]5/26 User will be around in office on Friday (5/27), approximately 10 am to 12 pm.  Andy Rasmussen 
7864 5/27/2011 Solomon, Patty (5/25/2011) (Special Projects) Set up a 'cleaning cart' for classroom/technology check project. (5/27/2011) [odd: 5/27/2011]5/25 Began to pull supplies into a box. 5/26 Put vacuum cleaner on cart. 5/27 Completed.  Jeanette Biava 
7862 5/26/2011 Hintzsche, Candy (5/24/2011) (Web Maintenance) Post YPN event invitation to the appropriate sites. (5/25/2011) [odd: 5/26/2011]  Kelsey Johnson 
7860 5/26/2011 Brown, Paula (5/24/2011) (Software Problems) Unable to open files with .exe extension. (5/25/2011) [odd: 5/26/2011]5/25 User offered to bring the home CPU to the door and have someone retrieve it to look at the problem. 5/25 John completed.  John Fudacz 
7861 5/26/2011 Ross, Kristy (5/24/2011) (Building Issues) The door to BH 331 will not stay open; adjust. (5/24/2011) [odd: 5/26/2011] John completed.  John Fudacz 
7859 5/26/2011 Simon, John (5/24/2011) (Software Problems) Receiving a Windows security alert on office PC. (5/24/2011) [odd: 5/26/2011] John completed.  John Fudacz 
7858 5/26/2011 Stewart, Kelly (5/24/2011) (Hardware Problems) Unable to get on the Internet due to possible security problems. (5/24/2011) [odd: 5/26/2011] Andy completed.  John Fudacz 
7817 5/26/2011 Misic, Mark (5/3/2011) (Miscellaneous) Develop timeline and plan for completing physical inventory. Train Henry on how to use barcode system (5/26/2011) [odd: 05/25/2011]Henry has received schedule, and will complete inventory (including all discrepancies) by 5/26.   Andy Rasmussen 
7844 5/26/2011 Misic, Mark (5/18/2011) (Special Projects) Create 1 classroom cleaning spreadsheet for Intersession and 1 spreadsheet for Summer using the emailed information. (5/27/2011) [odd: 5/26/2011]  Jeanette Biava 
7853 5/25/2011 Berg, Margaret (5/23/2011) (Special Projects) Change ACCY monitors with new video cards. (6/9/2011) [odd: 5/25/2011]6/1 User inquired about status of this request.  John Fudacz 
7856 5/25/2011 Pleckham, Phyllis (5/23/2011) (General Inquiries) Do you suggest a new instructor (Jose Moreno) teaching this summer use Dennis Dean's computer (BH 236K)or a temp/loaner? (7/7/2011) [odd: 5/25/2011] 5/25 - waiting for A-ID.  John Fudacz 
7846 5/24/2011 Anderson, Sue (5/19/2011) (Meeting) Review Access Database forms and INCLUDE files. (5/20/2011) [odd: 5/24/2011]Note: Request removed as it has been resolved.  Kelsey Johnson 
7849 5/24/2011 Gillet, Lia (5/20/2011) (Web Maintenance) Post Executive Club Golf Invite to the ACR homepage. (5/20/2011) [odd: 5/24/2011]  Kelsey Johnson 
7852 5/24/2011 Gowen, Chuck (5/20/2011) (Special Projects) Install SPSS on office PC (preferably Monday (5/23) morning). (5/23/2011) [odd: 5/24/2011] John completed.  John Fudacz 
7845 5/23/2011 Pleckham, Phyllis (5/19/2011) (Hardware Problems) Evaluate Jim Johnson's computer; It is processing very slowly. (5/19/2011) [odd: 5/23/2011] John inspected.  John Fudacz 
7763 5/23/2011 Linden, Rowene (4/11/2011) (Special Projects) Computer setup for GroupWise and Q drive. (5/23/2011) [odd: 4/13/2011]Need to go over the login script and clean it out. Removed custom drives associated with the User volume.  Andy Rasmussen 
7821 5/21/2011 Palakeel, Jaby (5/9/2011) (Hardware Problems) Lab attndt station in MML not working. (5/10/2011) [odd: 05/21/2011]5/23 - fixed station. The extron box was set to laptop #2  Patricia Bernhardt 
7824 5/20/2011 Solomon, Patty (5/10/2011) (Special Projects) Send CBUS for BB NG summer (fall?) training info. (5/23/2011) [odd: 5/20/2011]  Mark Misic 
7827 5/20/2011 Petros, Joan (5/16/2011) (Hardware Problems) Can home computer (used for work) be easily cleaned of viruses? (5/20/2011) [odd: 5/20/2011] John completed.  John Fudacz 
7826 5/18/2011 Fudacz, John (5/11/2011) (Hardware Problems) Troubleshoot dead web kiosk monitor on 1st floor. (5/13/2011) [odd: 5/18/2011] John replaced.  John Fudacz 
7651 5/17/2011 Misic, Mark (2/23/2011) (Special Projects) Remove power cords from tables in the following classrooms: 119, 219, 315. (5/17/2011) [odd: 5/17/2011]This task was closed from John's list and added to the tasklist for Henry/Luke semester clean-up.  John Fudacz 
7820 5/17/2011 Anderson, Sue (5/9/2011) (Hardware Problems) Work with Sue to identify needed cables and then oversee setup of Recording in BH 301 (5/18/2011) [odd: 05/15/2011]  Andy Rasmussen 
7816 5/17/2011 Misic, Mark (5/3/2011) (Miscellaneous) Create a data store using the WebDAV protocol on a COB server. (5/18/2011) [odd: 05/15/2011]  Andy Rasmussen 
7766 5/13/2011 Misic, Mark (4/12/2011) (Special Projects) Kiosk design. (5/23/2011) [odd: 5/13/2011]Created look that works for kiosk 3 but need to discuss options going forward...for kiosk 3 and others.   Kelsey Johnson 
7806 5/8/2011 Tatro, Linda (4/28/2011) (Software Problems) Reformat PC. (5/7/2011) [odd: 5/8/2011] John completed.  John Fudacz 
7818 5/6/2011 Lata, Joey (5/3/2011) (Web Maintenance) Update JSMAM abstract web page layout. (5/5/2011) 5/3 In contact with Joey and working on best way to alter layout to meet their objective.  Kelsey Johnson 
7803 5/5/2011 Neeley, Lynn (4/27/2011) (Blackboard Appointments) Blackboard NG training for intersession class. (5/6/2011) [odd: 5/5/2011]  Patty Solomon 
7807 5/2/2011 Aurand, Tim (4/28/2011) (Special Projects) Need assistance in removing Cyberdefender from notebook PC. (5/2/2011) [odd: 5/2/2011]  John Fudacz 
7804 5/2/2011 Ashfaq, Nadeem (4/27/2011) (Lab Issues) Printer #269539 in the BH 204 Lab (MML) is creating paper jams on the left door and makes a loud noise. [odd: 5/2/2011] 6/6/2011 - Corbin Webster, Field Technician from LaserRepair911 cleaned and assessed printer. Parts needed: Face Down Exit Assembly, Duplexer, Fuser, Tray 4. Submitted request to Victorin and LaserRepair911 for quotes on parts. Victorin   Patricia Bernhardt 
7761 5/2/2011 Herington, Sonja (4/11/2011) (Training-Other) Please give Password/Blackboard orientation to global group. (5/2/2011) [odd: 5/2/2011]4/11 Orientation in BH 104 on Monday, May 2nd at 11:00 a.m.  Patty Solomon 
7529 4/30/2011 Misic, Mark (12/17/2010) (Special Projects) Combine COB Personnel database and tech inventory database. (4/22/2011) [odd: 1/15/2011]Jason is working on this project. Databases have been merged, and uploaded. Need to update inventory entry/update process to reflect new location. 4-4: Updated web to allow entry and modification of inventory. 4/15 All requested change  Andy Rasmussen 
7809 4/29/2011 Misic, Mark (4/28/2011) (Special Projects) Develop a SelectSurvey for the Dean from attached information. (4/28/2011) [odd: 4/29/2011]  Kelsey Johnson 
7810 4/29/2011 Elliott, Ken (4/28/2011) (Classroom Technology Issues) Only one (1) microphone is working in the Auditorium. (5/2/2011) [odd: 4/29/2011]Urgent, priority matter. 4/29 - all clip on mics seemed to work fine. Didn't test handheld.  John Fudacz 
7805 4/29/2011 Murphy, Wendy (4/27/2011) (Software Problems) Need assistance converting/saving figures to .tiff files for journal article submission. (5/9/2011) [odd: 4/29/2011]4/27 Left a voicemail to confirm if the file sent was sufficient but waiting to hear back from the user.  John Fudacz 
7808 4/29/2011 Weilbaker, Dan (4/28/2011) (General Inquiries) What do I need to do to log on to another university website? (4/28/2011) [odd: 4/29/2011]  John Fudacz 
7802 4/29/2011 Kubasiak, Cindy (4/26/2011) (Miscellaneous) Need the podium, screen and computer for the evening (5:00 p.m.). (4/29/2011) [odd: 4/29/2011]  Andy Rasmussen 
7657 4/29/2011 Misic, Mark (2/24/2011) (General Inquiries) Is it feasible to install MS Office on busweb? (5/10/2011) [odd: 3/2/2011]BUSWEB needs to be updated to SP2. Have contacted ITS regarding this, and they are performing a service impact request, and will respond the week of 3/7. 3-21: ITS is performing other maintenance tasks on busweb, I will follow up this wee  Andy Rasmussen 
7612 4/29/2011 Misic, Mark (2/4/2011) (Special Projects) Research what it would cost to update our copy of Adobe Connect (ELC server). (5/10/2011) [odd: 2/9/2011]3/1 - Received quote, need to ask a few more questions regarding pricing. 3-21: E-learning received a very different license agreement than what the connect rep was offering. Will ask Alene for her agreement again this week. 4/4 Emailed A  Andy Rasmussen 
7798 4/29/2011 Misic, Mark (4/25/2011) (Special Projects) Complete updates to Inventory database via website. (4/29/2011) [odd: 4/29/2011]  Jeanette Biava 
7789 4/27/2011 McCoy, Bill (4/20/2011) (Web Maintenance) Create a photo gallery for the LEAD web site. (4/26/2011) [odd: 4/27/2011]  Kelsey Johnson 
7790 4/27/2011 Patel, Lily (4/20/2011) (Special Projects) Edit 2011 Managers and Employees surveys. (4/25/2011) [odd: 4/22/2011]4/21 2011 Managers survey updated. Employees survey is work in progress. 4/22 User may request that questions be bolded on Managers survey.  Kelsey Johnson 
7800 4/26/2011 Pleckham, Phyllis (4/22/2011) (Special Projects) Resolve virus issue on FINA reception desk PC. (4/26/2011) [odd: 4/26/2011]4/25 Working on finishing touches.  John Fudacz 
7797 4/26/2011 Ashfaq, Nadeem (4/21/2011) (Lab Issues) Printer #259086 in the 232 Lab prints wrinkled documents. [odd: 4/26/2011]4/21/2011 - scheduled maintenance for Friday, 6/6/2011 - Corbin Webster, field technician from LaserRepair911 cleaned and fixed printer.  Patricia Bernhardt 
7760 4/25/2011 Fudacz, John (4/11/2011) (Miscellaneous) Schedule WEB kiosks to reboot daily/weekly. (5/31/2011) [odd: 4/25/2011] 4/18 - both directory kiosks rebooting every night.  John Fudacz 
7795 4/25/2011 Kubasiak, Cindy (4/21/2011) (General Inquiries) Peter Stonebraker wants to know: Can we get a speaker for the Conference Room computer? (5/31/2011) [odd: 4/25/2011] 4/21 - set up loaner speakers in OMIS conference room. 5/9 - Gerry Aase is still using the speakers.  John Fudacz 
7784 4/25/2011 Misic, Mark (4/18/2011) (Special Projects) Install Kaseya Server (5/2/2011) [odd: 4/25/2011]Installed server in rack. Need to configure Raid, & install Kaseya software. 4/22 Configured Raid, re-installed windows, configured windows, installed SQL Server 2008 express. 4/25 Installed Kaseya software. 4/26 Gave John login informa  Andy Rasmussen 
7791 4/23/2011 Anderson, Sue (4/20/2011) (Special Projects) Reimage Debra Hopkin's home PC (NIU owned). (4/23/2011) [odd: 4/23/2011] John completed.  John Fudacz 
7794 4/23/2011 Than, Julie (4/20/2011) (Special Projects) Potential virus on file/copy room PC in Dean's Office. (4/23/2011) [odd: 4/23/2011] John reformatted.  John Fudacz 
7793 4/22/2011 Allen, Mary (4/20/2011) (Hardware Problems) Scanner attached to student worker computer will not scan to Word document. (4/22/2011) [odd: 4/22/2011] John completed.  John Fudacz 
7792 4/22/2011 Jackson, Lori (4/20/2011) (Miscellaneous) Remove second monitor for laptop. (4/21/2011) [odd: 4/22/2011] John completed.  John Fudacz 
7788 4/22/2011 Wu, Yali (4/19/2011) (Lab Issues) Printer #259081 in the 204 lab constantly jams and prints jobs with creases in the paper. [odd: 4/22/2011]4/21 Nadeem Ashfaq put in another trouble ticket; the problem with the printer persists. Duplicate Ticket.  Patricia Bernhardt 
7796 4/22/2011 Stewart, Kelly (4/21/2011) (Special Projects) Provide quotes for the following scanners: HP N6310 and SP 8270. (4/22/2011) [odd: 4/22/2011]  Andy Rasmussen 
7785 4/20/2011 Finney, William (4/18/2011) (Miscellaneous) WCSO database access for editing. (4/19/2011) [odd: 4/20/2011]  Kelsey Johnson 
7782 4/20/2011 Misic, Mark (4/15/2011) (Miscellaneous) Move Tamara Phelan's computer back to new office in ACCY suite. (4/18/2011) [odd: 4/20/2011] John completed.  John Fudacz 
7786 4/20/2011 Wong, Cyrus (4/18/2011) (Lab Issues) Printer maintenance required as soon as possible for AAC #259086. [odd: 4/20/2011]scheduled to do maintenance on 4/29/2011 - completed  Patricia Bernhardt 
7781 4/19/2011 Khan, Hameed (4/15/2011) (Lab Issues) MML printer #259081 is displaying continuous paper jams even though there are no paper jams. It even notifies to close the doors of the printer even if they are closed. [odd: 4/19/2011]4/15/2011 - checked printer and cleared jams. printed w/no jams unduplexed. Duplex unit might need to be replaced. Need to order part. 6/6/2011 - Corbin Webster, field technician for LaserRepair911 cleaned and swapped parts from one (#2  Patricia Bernhardt 
7780 4/18/2011 Stakal, Chris (4/14/2011) (Web Maintenance) Post Woods Equipment Co. internship to the MKTG website. (4/15/2011) [odd: 4/18/2011]  Kelsey Johnson 
7777 4/18/2011 Janouskovec, Matt (4/14/2011) (Hardware Problems) ELC computer, under warranty, is need of repair. (4/26/2011) [odd: 4/18/2011] 4/22 - replaced RAM and it is working. Matt will pick up next week.  John Fudacz 
7608 4/18/2011 Del Monaco, Emily (2/4/2011) (Special Projects) Streamline the registration database so that it can be regularly updated with attendance information that is maintained in BB. (4/18/2011) [odd: 2/18/2011]Emailed Emily, waiting for her testing results.  Andy Rasmussen 
7779 4/18/2011 Downing, Chuck (4/14/2011) (Classroom Technology Issues) EInstruction CPS problems in the Auditorium. (4/15/2011) [odd: 4/18/2011]  Andy Rasmussen 
7778 4/18/2011 Misic, Mark (4/14/2011) (Special Projects) Would you find out who on campus handles graffiti issues and report to them the chalk advertisement all over the sidewalk around Barsema for college junkee dating service? (4/18/2011) [odd: 4/18/2011]  Jeanette Biava 
7771 4/15/2011 Lata, Joey (4/13/2011) (Web Maintenance) Update MKTG web page. (4/14/2011) [odd: 4/15/2011]  Kelsey Johnson 
7774 4/15/2011 Lata, Joey (4/13/2011) (General Inquiries) Can I get a copy of the page information for the Sales Golf event we used previously so I can revise the text to reflect the current information? (4/15/2011) [odd: 4/15/2011]  Kelsey Johnson 
7776 4/15/2011 Smith, Pam (4/13/2011) (Web Maintenance) Post attached document to 'vita' link. (4/18/2011) [odd: 4/15/2011] Waiting to hear back from Dr. Smith about vita versus biography. Previous request asked for info to be combined on vita web page.  Kelsey Johnson 
7772 4/15/2011 Fox, Barb (4/13/2011) (Hardware Problems) The battery in laptop no longer holds a charge. (4/18/2011) [odd: 4/15/2011]Note: Work in progress. 4/18 - Sue A bought battery.  John Fudacz 
7692 4/15/2011 Fudacz, John (3/14/2011) (Documentation) Come up with WiFi troubleshooting list for students. (4/13/2011) [odd: 3/21/2011] 3/21 - this might be too technical for students.  John Fudacz 
7765 4/15/2011 Gowen, Chuck (4/11/2011) (Special Projects) Format office PC. (4/13/2011) [odd: 4/15/2011] John completed.  John Fudacz 
7631 4/15/2011 Lee, Chih-chen (2/15/2011) (Hardware Problems) Backup program on office PC is not backing up all files. (4/19/2011) [odd: 2/17/2011] 2/18 - in search of a good freeware backup program. 4/1 - found a good freeware backup program and emailed Chih-Chen.  John Fudacz 
7677 4/15/2011 Hepker, Lenita (3/4/2011) (Special Projects) Download card scan information from my computer to the Dean's Groupwise and Blackberry. (4/4/2011) [odd: 3/11/2011]Lenita asked to do after 3/16. Dean not in until 3-21, will reschedule  Andy Rasmussen 
7699 4/15/2011 Misic, Mark (3/16/2011) (Special Projects) Update Rise Display template (4/21/2011) [odd: 4/1/2011]Sent Rise a template, waiting for them to configure and upload it.  Andy Rasmussen 
7447 4/15/2011 Rasmussen, Andy (11/1/2010) (Special Projects) Develop kiosk interface for HP all-in-one pc. (4/15/2011) [odd: 12/1/2010]To Do: Create Kiosk 3 folder on busweb, update maps to show location of new directory kiosk, update pages to include new map files. Assigned to Kelsey  Andy Rasmussen 
7773 4/15/2011 Weilbaker, Dan (4/13/2011) (General Inquiries) Can we get someone to switch the recorder in room 140 (top one) and replace the 128 V recorder with it? (4/15/2011) [odd: 4/15/2011]  Andy Rasmussen 
7775 4/15/2011 Zerull, Phyllis (4/13/2011) (Miscellaneous) Need to reserve the AUD podium and a mic for the BSBA banquet (atrium). (4/14/2011) [odd: 4/15/2011]  Andy Rasmussen 
7729 4/15/2011 Misic, Mark (3/29/2011) (Blackboard Learning Center) Provide BB 9.1 information to 2011 Intersession instructors. (5/11/2011) [odd: 4/15/2011]3/29 Instructors include: Shortridge (Done), West (NR), Sinason (NR), Dimond (Done), Burton (Done), Henagan (Done), Weilbaker (Done), Mackie (Done).  Patty Solomon 
7768 4/14/2011 Gillet, Lia (4/12/2011) (Web Maintenance) Update contact information on indicated pages. (4/13/2011) [odd: 4/14/2011]  Kelsey Johnson 
7769 4/14/2011 Hintzsche, Candy (4/12/2011) (Web Maintenance) Post Rockford Golf invitation on the appropriate site. (4/13/2011) [odd: 4/14/2011]  Kelsey Johnson 
7767 4/14/2011 Smith, Pam (4/12/2011) (Miscellaneous) Pick up old office computer. (4/14/2011) [odd: 4/14/2011] John completed.  John Fudacz 
7764 4/13/2011 Cronauer, Emily (4/11/2011) (Special Projects) Install OnBase on one office PC and two laptops. (5/9/2011) [odd: 4/13/2011]4/11 Onbase installed on office PC. 4/12 - installed on Emily's laptop. 5-9 - never heard back from Sam about his laptop.  John Fudacz 
7762 4/13/2011 Mahindrakar, Lakshmi (4/11/2011) (Lab Issues) The MML printer is creasing paper as it prints. [odd: 4/13/2011] 4/12 - printed 10, 10, and 50 sheets via paper path test, but oould not duplicate issue. Closed ticket and will notify staff if issue recurs to call me immediately so I can check it.  Patricia Bernhardt 
7758 4/12/2011 Zahay-Blatz, Debra (4/8/2011) (Web Maintenance) Post Interactive Project Manager job opening on MKTG website. (4/8/2011) [odd: 4/12/2011]  Kelsey Johnson 
7757 4/11/2011 Gillet, Lia (4/7/2011) (Web Maintenance) Differentiate Executive Club board members and board advisors on the website. (4/11/2011) [odd: 4/11/2011]  Kelsey Johnson 
7759 4/11/2011 Istvanek, Alyssa (4/8/2011) (Announcements) Post Pi Sigma Epsilon flyer to announcement monitor. (4/11/2011) [odd: 4/11/2011]  Kelsey Johnson 
7755 4/11/2011 Kloster, Sheila (4/7/2011) (Web Maintenance) Project Milestone banner request. (4/8/2011) [odd: 4/11/2011]  Kelsey Johnson 
7756 4/11/2011 Kubasiak, Cindy (4/7/2011) (Announcements) Post OM&IS flyer announcement. (4/7/2011) [odd: 4/11/2011]  Kelsey Johnson 
7725 4/11/2011 Lee, Chih-chen (3/28/2011) (PC Setups) New computer setup. (4/1/2011) [odd: 4/11/2011] John completed.  John Fudacz 
7748 4/8/2011 Domagalski, Sandy (4/6/2011) (Special Projects) Update Internet Explorer on office PC. (4/8/2011) [odd: 4/8/2011] John completed.  John Fudacz 
7753 4/8/2011 Sink, Rod (4/7/2011) (General Inquiries) Can I cancel the lab reservations by simply going into the 'Calendar' and deleting the entries? [odd: 4/8/2011]4/7: E-mailed Rod: Right click on the appointment, select delete. A message should display 'Delete item' that will give you the option (by checking a box) that says 'Delete this item from all other recipient's mailboxes. Check that box   Patricia Bernhardt 
7750 4/8/2011 Elliott, Ken (4/6/2011) (General Inquiries) Can I reserve the video camera for recording the UBUS 311 Honors Section Ethics Presentations from 3:30-4:45 on Tuesday, April 12 and Thursday , April 14, 2011? (4/8/2011) [odd: 4/8/2011]Note: Also need a handheld microphone.  Andy Rasmussen 
7747 4/8/2011 Gowen, Chuck (4/6/2011) (Classroom Technology Issues) The Auditorium PC has been 'freezing.' (4/7/2011) [odd: 4/8/2011]4/6 Work in progress. 4/7. PC was reimaged.  Andy Rasmussen 
7752 4/8/2011 Hintzsche, Candy (4/6/2011) (Special Projects) Research cost for an external hard drive. (4/7/2011) [odd: 4/8/2011]  Andy Rasmussen 
7754 4/8/2011 Stakal, Chris (4/7/2011) (Training-Other) Show how to use the Auditorium lighting system. (4/8/2011) [odd: 4/8/2011]  Andy Rasmussen 
7749 4/8/2011 Than, Julie (4/6/2011) (Network Admin (excluding Names Admin)) Shared folder and GroupWise assistance. (4/8/2011) [odd: 4/8/2011]  Andy Rasmussen 
7751 4/7/2011 Panzer, Ellen (4/6/2011) (Announcements) Post Grad Sport Society announcement. (4/7/2011) [odd: 4/7/2011]  Kelsey Johnson 
7746 4/7/2011 Myers, Pat (4/5/2011) (Special Projects) Download Outlook on office computer. (4/6/2011) [odd: 4/7/2011] John completed.  John Fudacz 
7741 4/6/2011 Brown, Paula (4/4/2011) (Hardware Problems) Having trouble hearing anything from home computer (former NIU office PC). (4/19/2011) [odd: 4/6/2011]4/4 Emailed user some possible solutions but no response.  John Fudacz 
7742 4/6/2011 Pleckham, Phyllis (4/4/2011) (Printer Troubleshooting) Fuser error on FINA lab printer. (4/5/2011) [odd: 4/6/2011] John completed.  John Fudacz 
7745 4/6/2011 Short, Stacey (4/4/2011) (Building Issues) The south door of BH 210 (door closes to the bathroom) will not remain propped open. (4/5/2011) [odd: 4/6/2011] John completed.  John Fudacz 
7744 4/6/2011 Short, Stacey (4/4/2011) (Classroom Technology Issues) Someone has changed the podium so that the wallpaper is no longer Barsema Hall, the Office bar at the top is missing, and there are other oddities as well. (4/5/2011) [odd: 4/6/2011]  Andy Rasmussen 
7743 4/5/2011 Allen, Mary (4/4/2011) (Announcements) Post huskie hat announcement. (4/4/2011) [odd: 4/5/2011]  Kelsey Johnson 
7740 4/5/2011 Kubasiak, Cindy (4/1/2011) (Special Projects) Change the context so that Chinese person can log in to the computer in BH 328J. (4/5/2011) [odd: 4/5/2011]Note: Hook computer up to both black/white and color printers. 4/5 - John completed.  John Fudacz 
7735 4/5/2011 Gujjarlapudi, Manoj (3/31/2011) (Lab Issues) The printer in the ETL (344) lab is not putting through print jobs. [odd: 4/5/2011] 4/1 - can not duplicate issue. Printing fine.  Patricia Bernhardt 
7737 4/4/2011 Subramony, Mahesh (3/31/2011) (Special Projects) Create Managers Survey. (4/4/2011) [odd: 4/4/2011]  Kelsey Johnson 
7739 4/4/2011 Anderson, Sue (3/31/2011) (Hardware Problems) The network is responding very slow in CPA Review. (5/2/2011) [odd: 4/4/2011] 4/1 - contacted ITS, they recommended tests to be done. Sue A. is running tests.  John Fudacz 
7736 4/4/2011 Nandhyala, Sushma (3/31/2011) (Lab Issues) The computer at workstation 42 in the 132 Lab fails to detect the scanner. [odd: 4/4/2011]4/1 - can not duplicate issue. Scanner is working fine.  Patricia Bernhardt 
7720 4/1/2011 Anderson, Sue (3/25/2011) (Special Projects) Schedule time for CPA Review webpage assistance. (3/30/2011) [odd: 4/1/2011]  Kelsey Johnson 
7719 4/1/2011 Biava, Jeanette (3/25/2011) (Database Updates) Remove Ryan Doty from selected COBMail Groups list. (3/30/2011) [odd: 4/1/2011]  Kelsey Johnson 
7716 4/1/2011 Biava, Jeanette (3/24/2011) (Database Updates) Add instructors to the COB Personnel Table. (3/30/2011) [odd: 4/1/2011]  Kelsey Johnson 
7738 4/1/2011 Finney, Will (3/31/2011) (Announcements) Post Sales Program announcement. (4/1/2011) [odd: 4/1/2011]  Kelsey Johnson 
7730 4/1/2011 Gillet, Lia (3/29/2011) (Database Updates) Add back to COB Faculty & Staff Directory. (3/30/2011) [odd: 4/1/2011]  Kelsey Johnson 
7721 4/1/2011 Fudacz, John (3/28/2011) (Hardware Problems) Troubleshoot dead 3rd floor web kiosk monitor. (4/1/2011) [odd: 4/1/2011] John completed.  John Fudacz 
7733 4/1/2011 Kloster, Sheila (3/29/2011) (Network Admin (excluding Names Admin)) Grant network access for new ELC student worker. (4/1/2011) [odd: 4/1/2011]  Andy Rasmussen 
7711 3/31/2011 Gillet, Lia (3/23/2011) (Web Maintenance) Executive Club updates (EC side bar homepage request). (3/30/2011) [odd: 3/31/2011]  Kelsey Johnson 
7710 3/31/2011 Gillet, Lia (3/23/2011) (Web Maintenance) Revise Exec Club News & Events side bar. (3/30/2011) [odd: 3/31/2011]  Kelsey Johnson 
7712 3/31/2011 Lata, Joey (3/24/2011) (Web Maintenance) Update job postings and organizations pages on the MKTG website. (3/30/2011) [odd: 3/31/2011]  Kelsey Johnson 
7726 3/31/2011 Stakal, Chris (3/28/2011) (Web Maintenance) Post SWC internship position to the MKTG website. (3/30/2011) [odd: 3/31/2011]  Kelsey Johnson 
7723 3/31/2011 Stakal, Chris (3/28/2011) (Web Maintenance) Post National Sporting Goods Association intern position to MKTG website. (3/30/2011) [odd: 3/31/2011]  Kelsey Johnson 
7628 3/31/2011 Fudacz, John (2/14/2011) (Hardware Problems) Wipe Bart Sharp's hard drive and RMA with Victorin. (This is a spare hard drive) (4/4/2011) [odd: 2/21/2011] 3/23 - contacted Victorin, they are bringing a new HDD soon.  John Fudacz 
7734 3/31/2011 Neeley, Lynn (3/29/2011) (General Inquiries) How can a colleague with an old version of Word (1997-2003) open and edit documents sent in a newer version of Word (2007/2010)? (3/29/2011) [odd: 3/31/2011] John completed.  John Fudacz 
7731 3/31/2011 Wu, Yali (3/29/2011) (Lab Issues) Stapler in the MML Lab (204) is jammed. [odd: 3/31/2011]4/1 - removed stapler from lab. 4/4 - John removed jammed staples and now it works.  Patricia Bernhardt 
7706 3/30/2011 Gillet, Lia (3/23/2011) (Web Maintenance) Update Executive Club home and comittee pages. (3/30/2011) [odd: 3/30/2011]  Kelsey Johnson 
7707 3/30/2011 Gillet, Lia (3/23/2011) (Web Maintenance) Update contact information on message page of Exec Club site. (3/30/2011) [odd: 3/30/2011]  Kelsey Johnson 
7708 3/30/2011 Gillet, Lia (3/23/2011) (Web Maintenance) Update the About the NIU Executive Club page. (3/30/2011) [odd: 3/30/2011]  Kelsey Johnson 
7714 3/30/2011 Kietzmann, Eve (3/24/2011) (Web Maintenance) Add personnel information to the COB Faculty & Staff directory. (3/30/2011) [odd: 3/30/2011]  Kelsey Johnson 
7732 3/30/2011 Kubasiak, Cindy (3/29/2011) (Web Maintenance) Post Tuesday T-shirt winner on OM&IS website. (3/30/2011) [odd: 3/30/2011]  Kelsey Johnson 
7724 3/30/2011 Lata, Joey (3/28/2011) (Special Projects) Create Sales Advisory Board survey. (3/30/2011) [odd: 3/30/2011]  Kelsey Johnson 
7715 3/30/2011 Liu, Chang (3/24/2011) (Web Maintenance) Post Assistant Professor position on the OM&IS website. (3/30/2011) [odd: 3/30/2011]  Kelsey Johnson 
7717 3/30/2011 Marrs, Ryan (3/25/2011) (Special Projects) Need current NIU BELIEF website and master pages for ELC project. (3/30/2011) [odd: 3/30/2011]  Kelsey Johnson 
7709 3/30/2011 Prabhaker, Paul (3/23/2011) (Web Maintenance) Fix the indicated links on the MBA web pages. (3/30/2011) [odd: 3/30/2011]  Kelsey Johnson 
7713 3/30/2011 Stakal, Chris (3/24/2011) (Web Maintenance) Post Lombard Park District internship to the MKTG website. (3/30/2011) [odd: 3/30/2011]  Kelsey Johnson 
7727 3/30/2011 Elliott, Ken (3/28/2011) (Hardware Problems) Do diagnostics on office computer, as it is running extremely slow. (3/29/2011) [odd: 3/30/2011] John completed.  John Fudacz 
7728 3/30/2011 Matuszewski, Linda (3/28/2011) (Special Projects) Re-install SPSS V18 on office PC. (3/30/2011) [odd: 3/30/2011] John completed.  John Fudacz 
7722 3/30/2011 Misic, Mark (3/28/2011) (Network Admin (excluding Names Admin)) Add Paul Prabhaker to all MBA groups. (3/30/2011) [odd: 3/30/2011]  Andy Rasmussen