| Closed Requests (All) 6/20/2013 5:03:11 AM |
| ID |
Date Due |
Requestor |
Request Description |
Notes |
Assigned To |
| 8769 |
6/30/2013 |
Waymire, Tammy |
(4/30/2013)
(Blackboard Emails)
Is it possible to hide the grade and rubric from students in Blackboard until all grading is complete?
(5/29/2013)
|
[odd: 6/30/2013] |
Patty Solomon |
| 8417 |
6/15/2013 |
Misic, Mark |
(5/24/2012)
(Special Projects)
Convert databases on COB webserver from access to MySQL.
|
[odd: 6/15/2012] |
Matthew Janouskovec |
| 8801 |
6/13/2013 |
Misic, Mark |
(6/5/2013)
(Building Issues)
Create new office sign for Candy Hintzsche.
(6/6/2013)
|
[odd: 6/13/2013] |
Andy Rasmussen |
| 8799 |
6/6/2013 |
Misic, Mark |
(6/4/2013)
(PC Setups)
Office movements (make sure computers & other tech are working properly)
(6/6/2013)
|
[odd: 6/6/2013] |
John Fudacz |
| 8788 |
6/6/2013 |
Misic, Mark |
(6/4/2013)
(Special Projects)
Upload MBA DVD to YouTube
(6/10/2013)
|
[odd: 6/6/2013] |
Andy Rasmussen |
| 8789 |
6/6/2013 |
Misic, Mark |
(6/4/2013)
(Special Projects)
Find out if Animoto is really necessary.
(6/6/2013)
|
Michelle likes Animoto for the stock video & audio. I found a few cheaper replacements, and will work with Michelle to see if they will work for her. |
Andy Rasmussen |
| 8800 |
6/6/2013 |
Misic, Mark |
(6/5/2013)
(Software Problems)
Work with Andy to solve LPDC monitor not loading kiosk page.
|
[odd: 6/6/2013] |
Matthew Janouskovec |
| 8783 |
6/5/2013 |
Petros, Joan |
(5/31/2013)
(Printer Troubleshooting)
Fix network printer issue
(6/4/2013)
|
[odd: 6/5/2013] |
John Fudacz |
| 8780 |
5/31/2013 |
Bernhardt, Patricia |
(5/7/2013)
(Lab Issues)
send paper counts from Fall 2012 and Spring 2013 semesters to Danell Nixon.
|
Completed reports and e-mailed Danell |
Patricia Bernhardt |
| 8775 |
5/31/2013 |
Janouskovec, Matthew |
(5/16/2013)
(Classroom Technology Issues)
Come up with documentation for new wireless presenters to be added into the classrooms.
|
[odd: 5/31/2013] |
Matthew Janouskovec |
| 8764 |
5/29/2013 |
Hart, Brenda |
(4/29/2013)
(Special Projects)
Prepare computers for surplus
(5/10/2013)
|
[odd: 5/29/2013] |
John Fudacz |
| 8765 |
5/29/2013 |
Hart, Brenda |
(4/29/2013)
(Special Projects)
Consolidate items for surplus
(5/10/2013)
|
[odd: 5/29/2013] |
Chris Kelly |
| 8770 |
5/22/2013 |
Misic, Mark |
(5/2/2013)
(Blackboard Appointments)
Attend online Blackboard new features workshop on 5/22 from 12-1 p.m.
(5/22/2013)
|
[odd: 5/22/2013] |
Patty Solomon |
| 8772 |
5/21/2013 |
Braffet, Sue |
(5/7/2013)
(Meeting)
Assist with Adobe Connect meeting on 5/21
(5/10/2013)
|
[odd: 5/21/2013] |
Andy Rasmussen |
| 8763 |
5/19/2013 |
Listy, Angie |
(4/19/2013)
(PC Setups)
New computer setups for Lisa Madlinger, Suzanne Youngberg & Julitta Gilbert.
(5/7/2013)
|
[odd: 5/19/2013] |
John Fudacz |
| 8773 |
5/10/2013 |
Prabhaker, Paul |
(5/7/2013)
(Printer Troubleshooting)
Solve latest printer issue. Error message related to memory?
(5/10/2013)
|
[odd: 5/10/2013] |
John Fudacz |
| 8754 |
5/8/2013 |
Duval, Claire |
(4/8/2013)
(Special Projects)
Come up with a document imaging solution for MBA GMAT score storage.
(5/7/2013)
|
[odd: 5/8/2013] |
Andy Rasmussen |
| 8767 |
5/6/2013 |
Haynes, Kayla |
(4/29/2013)
(Training-Podium)
Podium training in 300, 310, 315, 331 and 333 for First-Year Experience Office
|
[odd: 5/6/2013] |
Matthew Janouskovec |
| 8730 |
5/1/2013 |
Bender, Brian |
(3/26/2013)
(PC Setups)
Install Office 2010 on office computer around end of semester
(4/1/2013)
|
[odd: 5/1/2013] |
John Fudacz |
| 8735 |
4/15/2013 |
Berg, Margaret |
(4/8/2013)
(Printer Troubleshooting)
Printer is making weird noise while printing
(4/29/2013)
|
[odd: 4/15/2013] |
John Fudacz |
| 8738 |
4/13/2013 |
Docking, Diane |
(4/8/2013)
(Hardware Problems)
Scanner not working properly
(4/13/2013)
|
[odd: 4/13/2013] |
John Fudacz |
| 8689 |
4/12/2013 |
Misic, Mark |
(1/23/2013)
(Miscellaneous)
Research Office 365 and Google Docs usability for College of Business use.
|
[odd: 2/1/13] |
Matthew Janouskovec |
| 8737 |
4/10/2013 |
Kesireddy, Soumya |
(4/8/2013)
(Lab Issues)
AFL Workstation #7 constantly power cycles & never boots
(4/10/2013)
|
[odd: 4/10/2013] |
John Fudacz |
| 8732 |
4/10/2013 |
Bernhardt, Tricia |
(3/27/2013)
(Lab Issues)
SAP displays error message: 'The Citrix server has reached its concurrent application limit for this application' preventing some students to launch the application via Citrix.
|
Reported Issue to Citrix Team 11:22 AM.
1:50 pm - Issue resolved: There was an operating system issue outside of citrix. After clearing it, things went back to normal. |
Patricia Bernhardt |
| 8736 |
4/10/2013 |
Kesireddy, Soumya |
(4/8/2013)
(Lab Issues)
AFL Workstation #7 constantly power cycles & never boots
(4/29/2013)
|
[odd: 4/10/2013] |
Patricia Bernhardt |
| 8731 |
4/5/2013 |
Misic, Mark |
(3/27/2013)
(Lab Issues)
Determine how the 3 tables for the BYOD environment need to be placed in order to get electricity from the floor.
(4/5/2013)
|
[odd: 4/5/2013] |
Luke Finnan |
| 8722 |
4/2/2013 |
Kaczka, Michele |
(3/18/2013)
(Special Projects)
Move Dan Weilbaker's files from local Hard drive to network.
(4/5/2013)
|
[odd: 3/20/2013]Michele is on vacation until the 2nd of april. Will work with her when she returns. |
Andy Rasmussen |
| 8685 |
3/27/2013 |
Misic, Mark |
(1/22/2013)
(Special Projects)
Update requestbase with a recurring entry feature
(4/13/2013)
|
[odd: 2/28/2013]Created new recurring entry page, and created calendar table to drive recurring feature. Just need to implement SQL rules to finalize. |
Andy Rasmussen |
| 8720 |
3/27/2013 |
Misic, Mark |
(3/18/2013)
(Special Projects)
Monitor Project
(4/5/2013)
|
[odd: 3/22/2013]Measured windows in dept suites, and gave Mark quotes for appropriately sized monitors, computer & ceiling mounts. Received quote from Victorin for a touch screen computer for MKTG, waiting on wall mount quote. Will send as soon as it co |
Andy Rasmussen |
| 8616 |
3/26/2013 |
Misic, Mark |
(10/18/2012)
(Special Projects)
Determine coding needed to automatically present COB web pages in mobile friendly version
(5/14/2013)
|
[odd: 11/29/2012]CSS is done and has been implemented. Just needs final review from Mark. Example: www.cob.niu.edu/about |
Andy Rasmussen |
| 8719 |
3/22/2013 |
Misic, Mark |
(3/18/2013)
(Special Projects)
Analyze MBA interest files.
|
[odd: 3/22/2013] |
Luke Finnan |
| 8718 |
3/21/2013 |
Gilbert, Julitta |
(3/18/2013)
(PC Setups)
Install Office 2010 on office PC
(3/18/2013)
|
[odd: 3/21/2013] |
John Fudacz |
| 8721 |
3/20/2013 |
Ferguson, Amanda |
(3/18/2013)
(Software Problems)
Issues with Internet Explorer
(4/1/2013)
|
[odd: 3/20/2013] |
John Fudacz |
| 8717 |
3/20/2013 |
Prabhaker, Paul |
(3/18/2013)
(Printer Troubleshooting)
GroupWise crashes after printing message
(3/20/2013)
|
[odd: 3/20/2013] |
John Fudacz |
| 8715 |
3/15/2013 |
Berg, Margaret |
(3/8/2013)
(Printer Troubleshooting)
Fix envelope feeder on printer
(3/15/2013)
|
[odd: 3/15/2013] |
John Fudacz |
| 8716 |
3/15/2013 |
Petersen, Rob |
(3/12/2013)
(PC Setups)
Install Office 2010 on office computer
(3/12/2013)
|
[odd: 3/15/2013] |
John Fudacz |
| 8697 |
2/28/2013 |
Listy, Angie |
(2/11/2013)
(Printer Setup)
Install Color printer on all ACCY office PCs
(2/28/2013)
|
[odd: 2/28/2013] |
John Fudacz |
| 8710 |
2/28/2013 |
Rosborough, Rhonda |
(2/21/2013)
(Hardware Problems)
Evaluate ACCY copyroom computer, due to slowness
(3/1/2013)
|
[odd: 2/28/2013] |
John Fudacz |
| 8711 |
2/26/2013 |
Carrel, Ann |
(2/21/2013)
(PC Setups)
Reformat Office PC
(2/26/2013)
|
[odd: 2/26/2013] |
John Fudacz |
| 8713 |
2/26/2013 |
Smith, Pam |
(2/25/2013)
(Software Problems)
Having trouble with Word on home work computer. Message says 'not responding' and document greys out.
(2/26/2013)
|
[odd: 2/26/2013] |
Andy Rasmussen |
| 8712 |
2/26/2013 |
Petros, Joan |
(2/21/2013)
(Special Projects)
Create report of Spring 2013 ELC applicants
|
[odd: 2/26/2013] |
Matthew Janouskovec |
| 8708 |
2/22/2013 |
Misic, Mark |
(2/18/2013)
(Special Projects)
Distribute new GroupWise client & send CBUS to COB faculty about changes
(2/23/2013)
|
[odd: 2/22/2013] |
John Fudacz |
| 8705 |
2/22/2013 |
Stewart, Kelly |
(2/14/2013)
(PC Setups)
Prepare computers for surplus.
(3/12/2013)
|
[odd: 2/22/2013] |
John Fudacz |
| 8706 |
2/22/2013 |
Misic, Mark |
(2/18/2013)
(Announcements)
Revise Anywhere Printing slide content
(2/23/2013)
|
[odd: 2/22/2013] |
Patricia Bernhardt |
| 8707 |
2/22/2013 |
Misic, Mark |
(2/18/2013)
(Special Projects)
Distribute new GroupWise client & send CBUS to COB faculty about changes
(2/22/2013)
|
[odd: 2/22/2013] |
Andy Rasmussen |
| 8709 |
2/21/2013 |
Misic, Mark |
(2/18/2013)
(Building Issues)
Move ACR cabinet into our storage room.
(3/13/2013)
|
[odd: 2/21/2013] |
Luke Finnan |
| 8702 |
2/20/2013 |
Ferguson, Amanda |
(2/13/2013)
(Printer Troubleshooting)
Issues when printing on letterhead.
(2/15/2013)
|
[odd: 2/20/2013] |
John Fudacz |
| 8701 |
2/20/2013 |
Weyland, Cassie |
(2/13/2013)
(Printer Troubleshooting)
Fix OTA Lab printer.
(2/20/2013)
|
[odd: 2/20/2013] |
John Fudacz |
| 8700 |
2/20/2013 |
Walter, Mel |
(2/13/2013)
(Special Projects)
Update ELC monitor video with new pictures.
(4/5/2013)
|
[odd: 2/20/2013] |
Luke Finnan |
| 8699 |
2/15/2013 |
Misic, Mark |
(2/13/2013)
(Classroom Technology Issues)
Analyze the wi-fi coverage in the auditorium, specifically for high volume connections.
(2/15/2013)
|
[odd: 2/15/2013] |
John Fudacz |
| 8696 |
2/15/2013 |
Young, Cass |
(2/11/2013)
(PC Setups)
Install Windows 7 on office PC
(2/15/2013)
|
[odd: 2/15/2013] |
John Fudacz |
| 8703 |
2/15/2013 |
Misic, Mark |
(2/13/2013)
(Special Projects)
Create extra comp form
(3/19/2013)
|
[odd: 2/15/2013] |
Andy Rasmussen |
| 8704 |
2/15/2013 |
Misic, Mark |
(2/13/2013)
(Special Projects)
Determine procedure of exporting test from blackboard in a format compatible with testing services requirements
(2/15/2013)
|
[odd: 2/15/2013] |
Andy Rasmussen |
| 8695 |
2/9/2013 |
Buhrow, Amy |
(2/4/2013)
(PC Setups)
Solve Desktop computer issues, or install new computer, whichever solution is faster.
(2/9/2013)
|
[odd: 2/9/2013] |
John Fudacz |
| 8694 |
2/9/2013 |
Tomlinson, Sara |
(2/4/2013)
(Printer Setup)
Install 2 desktop printers
(2/9/2013)
|
[odd: 2/9/2013] |
John Fudacz |
| 8693 |
2/8/2013 |
Elliot, Ken |
(1/31/2013)
(Printer Setup)
Printer no longer feeds paper from tray 2. Printer is also needing general maintenance
(2/8/2013)
|
[odd: 2/8/2013] |
John Fudacz |
| 8691 |
2/8/2013 |
Misic, Mark |
(1/29/2013)
(PC Setups)
Setup laptop for Ann Carrel
(2/5/2013)
|
[odd: 2/8/2013] |
John Fudacz |
| 8692 |
2/8/2013 |
Misic, Mark |
(1/29/2013)
(Special Projects)
Put MS Office Keys to good use.
|
[odd: 2/8/2013] |
John Fudacz |
| 8688 |
2/1/2013 |
Stewart, Kelly |
(1/29/2013)
(Hardware Problems)
Issue with OMIS Conference room PC
(2/5/2013)
|
[odd: 2/1/2013] |
John Fudacz |
| 8690 |
2/1/2013 |
Myla, Siva |
(1/29/2013)
(Lab Issues)
there is no monitor and computer at the 'BH232-24' allotted space in lab AAC (BH232). Please diagnose and return as soon as possible
|
[odd: 2/1/2013] |
Patricia Bernhardt |
| 8672 |
1/31/2013 |
Ellis, Jen |
(1/8/2013)
(Special Projects)
Update EYLPDC scheduling system to be more mobile friendly, allow for recurring appointments, allow custom forms & support attachments.
(3/19/2013)
|
[odd: 1/31/2013] |
Andy Rasmussen |
| 8686 |
1/25/2013 |
Chen, Yan |
(1/22/2013)
(Software Problems)
I installed WebGPSS successfully. But WebGPSS hangs up on my Win8 Laptop when I run the simulation model.
(2/5/2013)
|
[odd: 1/25/2013] |
John Fudacz |
| 8683 |
1/25/2013 |
Chavez, John |
(1/17/2013)
(Training-Podium)
Require podium training in BH300
(1/25/2013)
|
[odd: 1/25/2013] |
Matthew Janouskovec |
| 8687 |
1/25/2013 |
Petros, Joan |
(1/22/2013)
(Database Updates)
Give list of ACCY UG & MAS students that participated in ELC projects from 2008 - 2013 to Rowene.
(1/23/2013)
|
[odd: 1/25/2013] |
Matthew Janouskovec |
| 8681 |
1/18/2013 |
Anderson, Sue |
(1/16/2013)
(Printer Troubleshooting)
Fix Mark Hogan's color printer
(1/18/2013)
|
[odd: 1/18/2013] |
John Fudacz |
| 8676 |
1/18/2013 |
Buhrow, Amy |
(1/15/2013)
(Hardware Problems)
Computer is slow. Diagnose & recover speed.
(1/18/2013)
|
[odd: 1/18/2013] |
John Fudacz |
| 8667 |
1/18/2013 |
Misic, Mark |
(12/21/2012)
(Special Projects)
Surplus all but the two best old lab printers. Give Mark the NIU numbers.
(1/18/2013)
|
[odd: 1/18/2013] |
John Fudacz |
| 8682 |
1/18/2013 |
Van Den Broek, Rachel |
(1/16/2013)
(Printer Troubleshooting)
Fix Rachel's printer issue
(1/18/2013)
|
[odd: 1/18/2013] |
John Fudacz |
| 8669 |
1/18/2013 |
Misic, Mark |
(12/21/2012)
(Building Issues)
Check & tighten kitchen cabinet handles & hinges in Barsema Hall suites.
(1/18/2013)
|
[odd: 1/18/2013] |
Luke Finnan |
| 8668 |
1/18/2013 |
Misic, Mark |
(12/21/2012)
(Special Projects)
Surplus all but the two best old lab printers. Give Mark the NIU numbers.
(1/18/2013)
|
[odd: 1/18/2013] |
Patricia Bernhardt |
| 8680 |
1/18/2013 |
Sullivan, Ursula |
(1/15/2013)
(Lab Issues)
Students cannot open pdf files in the labs.
(1/29/2013)
|
[odd: 1/18/2013] |
Patricia Bernhardt |
| 8677 |
1/18/2013 |
Walter, Mary |
(1/15/2013)
(Student Assistance)
Grant Access to Goldmine & Sharepoint to new ELC student workers
(1/18/2013)
|
[odd: 1/18/2013] |
Matthew Janouskovec |
| 8684 |
1/18/2013 |
Walter, Mel |
(1/17/2013)
(Database Updates)
Additions needed to the ELC database
|
[odd: 1/18/2013] |
Matthew Janouskovec |
| 8678 |
1/16/2013 |
Misic, Mark |
(1/15/2013)
(Email Issue)
Send out CBUS regarding Java vulnerability fix.
(1/16/2013)
|
[odd: 1/16/2013] |
Andy Rasmussen |
| 8679 |
1/16/2013 |
Petros, Joan |
(1/15/2013)
(Special Projects)
Help Joan retrieve old project documents on sharepoint
|
[odd: 1/16/2013] |
Matthew Janouskovec |
| 8657 |
1/15/2013 |
Misic, Mark |
(12/9/2012)
(Special Projects)
Create scoring system for WCSO competition.
(2/22/2013)
|
[odd: 1/15/13] |
Andy Rasmussen |
| 8666 |
1/13/2013 |
Van Den Broek, Rachel |
(12/21/2012)
(Printer Troubleshooting)
Fix office printer
(1/13/2013)
|
[odd: 1/13/2013] |
John Fudacz |
| 8670 |
1/11/2013 |
Euhus, Angie |
(1/4/2013)
(PC Setups)
Switch Phyllis Zerull's computer with a working one
(1/8/2013)
|
[odd: 1/11/2013] |
John Fudacz |
| 8674 |
1/10/2013 |
Rasmussen, Andy |
(1/8/2013)
(Classroom Technology Issues)
Classroom Cleanup
(1/10/2013)
|
[odd: 1/10/2013] |
Luke Finnan |
| 8673 |
1/10/2013 |
Rasmussen, Andy |
(1/8/2013)
(Classroom Technology Issues)
Classroom Cleanup
(1/10/2013)
|
[odd: 1/10/2013] |
Chris Kelly |
| 8671 |
1/10/2013 |
Rasmussen, Andy |
(1/8/2013)
(Special Projects)
Work with Rise to convert announcement system to new Google based system
(3/13/2013)
|
[odd: 1/10/2012] |
Andy Rasmussen |
| 8662 |
1/8/2013 |
Misic, Mark |
(12/18/2012)
(PC Setups)
Setup PC for Passport Administrator
(1/8/2013)
|
[odd: 1/8/2012] |
John Fudacz |
| 8665 |
1/8/2013 |
Myers, Pat |
(12/19/2012)
(Printer Troubleshooting)
Fix Printer Tray in Dean's Office reception area
(1/8/2013)
|
[odd: 1/8/2013] |
John Fudacz |
| 8664 |
1/5/2013 |
Fudacz, John |
(12/18/2012)
(Database Updates)
Clean up/proofread inventory database and Kaseya entries.
(2/4/2013)
|
[odd: 1/5/2013] |
John Fudacz |
| 8663 |
1/5/2013 |
Fudacz, John |
(12/18/2012)
(Software Problems)
Update image for netbooks and laptops, then re-image them.
(1/22/2013)
|
[odd: 1/5/2013] |
John Fudacz |
| 8628 |
12/30/2012 |
Misic, Mark |
(10/26/2012)
(Hardware Problems)
The document camera in BH119 has a problem with the zoom wheel.
(12/21/2012)
|
[odd: 11/9/2012]Doc camera returned, still not working. Sent back for repair. |
Andy Rasmussen |
| 8661 |
12/21/2012 |
Misic, Mark |
(12/18/2012)
(Special Projects)
Test Wi-Fi in 344
(12/21/2012)
|
[odd: 12/21/2012] |
John Fudacz |
| 8659 |
12/18/2012 |
Kaczka, Michele |
(12/13/2012)
(Special Projects)
Move Weilbaker PC from 128R to 128L
(12/18/2012)
|
[odd: 12/18/2012] |
John Fudacz |
| 8660 |
12/18/2012 |
Misic, Mark |
(12/13/2012)
(PC Hardware Upgrade)
Determine needs & setup Dr. Wunsch with Dual Monitor
(12/18/2012)
|
[odd: 12/18/2012] |
John Fudacz |
| 8655 |
12/18/2012 |
Bernhardt, Patricia |
(12/4/2012)
(Lab Issues)
IDEA (Citrix) - student claims the application is forcing him/her to save to a specific location (H:/drive).
(1/18/2013)
|
Sent request to ITS and they want to see a replication of issue. Natalie said they are finished working on this for this semester but needs it resolved for Spring. |
Patricia Bernhardt |
| 8418 |
12/15/2012 |
Misic, Mark |
(5/24/2012)
(Special Projects)
Research appointment scheduling system for academic advising
(1/18/2013)
|
[odd: 6/15/2012]Date changed to reflect leave. |
Andy Rasmussen |
| 8658 |
12/13/2012 |
Petros, Joan |
(12/11/2012)
(Classroom Technology Issues)
Replace Monitor in ELC Conference room
(12/13/2012)
|
[odd: 12/13/2012] |
John Fudacz |
| 8654 |
12/11/2012 |
Bernhardt, Patricia |
(12/4/2012)
(Names Admin)
Complete Hire Projection for Spring 2013
(1/14/2013)
|
[odd: 12/11/2012] |
Patricia Bernhardt |
| 8640 |
12/7/2012 |
Listy, Angie |
(11/15/2012)
(PC Setups)
New PC Setup for: Churyk, Mantzke, Sinason, Tidrick, Waymire, West
(12/18/2012)
|
[odd: 12/7/2012] |
John Fudacz |
| 8629 |
12/5/2012 |
Misic, Mark |
(10/26/2012)
(Training-Other)
Recommendation on eLearning Services' Adobe Connect training.
(12/18/2012)
|
[odd: 11/9/2012]1st workshop on 12/4 with Tammy Waymire, Ursulla Sullivan & Sarah Marsh |
Andy Rasmussen |
| 8649 |
11/30/2012 |
Misic, Mark |
(11/26/2012)
(Lab Issues)
Investigate Citrix time out setting & default icon orginization
(11/30/2012)
|
[odd: 11/30/2012] |
Patricia Bernhardt |
| 8646 |
11/30/2012 |
Misic, Mark |
(11/21/2012)
(Lab Issues)
Develop a Lab issue tracking system
(11/30/2012)
|
[odd: 11/30/2012] |
Patricia Bernhardt |
| 8641 |
11/30/2012 |
Janouskovec, Matthew |
(11/20/2012)
(Lab Issues)
BH204-13 Has a workstation login prompt come up after a successful login in Novell. Resolve via ITS.
|
[odd: 11/30/2012] |
Matthew Janouskovec |
| 8642 |
11/30/2012 |
Janouskovec, Matthew |
(11/20/2012)
(Lab Issues)
BH204-14 Has a workstation login prompt come up after a successful login in Novell. Resolve via ITS.
|
[odd: 11/30/2012] |
Matthew Janouskovec |
| 8644 |
11/30/2012 |
Janouskovec, Matthew |
(11/20/2012)
(Lab Issues)
BH232-35 Has a workstation login prompt come up after a successful login in Novell. Resolve via ITS.
|
[odd: 11/30/2012] |
Matthew Janouskovec |
| 8645 |
11/30/2012 |
Janouskovec, Matthew |
(11/20/2012)
(Lab Issues)
Network Jack 'N-1141' is down in BH132. BH132-04 lacks network connectivity because of this. Resolve via ITS.
|
ITS Trouble ticket # is 90188. |
Matthew Janouskovec |
| 8643 |
11/30/2012 |
Janouskovec, Matthew |
(11/20/2012)
(Lab Issues)
BH232-34 Has a workstation login prompt come up after a successful login in Novell. Resolve via ITS.
|
[odd: 11/30/2012] |
Matthew Janouskovec |
| 8652 |
11/29/2012 |
Misic, Mark |
(11/28/2012)
(Classroom Technology Issues)
Check podium computer side door in 113
(11/29/2012)
|
[odd: 11/29/2012] |
John Fudacz |
| 8653 |
11/29/2012 |
Johnson, James |
(11/28/2012)
(Classroom Technology Issues)
Move Keyboard to top of podium in Auditorium
(11/29/2012)
|
[odd: 11/29/2012] |
Andy Rasmussen |
| 8617 |
11/29/2012 |
Misic, Mark |
(10/18/2012)
(Special Projects)
New homepage functionality
(11/29/2012)
|
[odd: 11/29/2012] www.cob.niu.edu/indextest.asp |
Andy Rasmussen |
| 8648 |
11/28/2012 |
Misic, Mark |
(11/26/2012)
(Special Projects)
Test ELC Wifi connection
(11/26/2012)
|
[odd: 11/28/2012] |
John Fudacz |
| 8647 |
11/28/2012 |
Ahmed, Syed |
(11/21/2012)
(Lab Issues)
Resolve issues with Winning Major Sales on Citrix
(11/28/2012)
|
[odd: 11/28/2012]Getting kicked off the application (does not save, it starts from beginning)
Freezes- cannot do anything.
Instruction menu does not work
Started multiple games on its own (BH 232-25) |
Patricia Bernhardt |
| 8650 |
11/28/2012 |
Gowen, Chuck |
(11/26/2012)
(Special Projects)
Issues with Syncing iPhone to computer
(11/28/2012)
|
[odd: 11/28/2012] |
Andy Rasmussen |
| 8651 |
11/27/2012 |
Bernhardt, Patricia |
(11/27/2012)
(Lab Issues)
test
|
test |
Matthew Janouskovec |
| 8639 |
11/16/2012 |
Misic, Mark |
(11/13/2012)
(Documentation)
Classroom documentation for Room 344
|
[odd: 11/16/2012] |
Matthew Janouskovec |
| 8637 |
11/14/2012 |
Setterstrom, Andrew |
(11/8/2012)
(PC Setups)
Setup new PC
(11/26/2012)
|
[odd: 11/14/2012] |
John Fudacz |
| 8638 |
11/14/2012 |
Chen, Meng |
(11/8/2012)
(Lab Issues)
Lab station 15 & 18 issues
(12/18/2012)
|
[odd: 11/14/2012] |
Patricia Bernhardt |
| 8636 |
11/13/2012 |
Misic, Mark |
(11/2/2012)
(Special Projects)
Update & expand student pc recommendation sheet. Research tablet & mobile device inclusion.
(12/18/2012)
|
[odd: 11/13/2012] |
Andy Rasmussen |
| 8632 |
11/9/2012 |
Gilbert, Julitta |
(10/26/2012)
(Hardware Problems)
Install new memory for computer.
(11/9/2012)
|
[odd: 11/9/2012] |
John Fudacz |
| 8631 |
11/9/2012 |
Listy, Angie |
(10/26/2012)
(PC Setups)
I have a new computer that I need to have set up for Mary Hamell in the CPA Office. The computer is located in the room behind my desk. Can you please have someone set this up for Mary? Thank you.
(11/19/2012)
|
[odd: 11/9/2012] |
John Fudacz |
| 8623 |
11/9/2012 |
Misic, Mark |
(10/23/2012)
(Classroom Technology Issues)
Meet with Luke and Tricia and decide on plan for individual laptop checkout procedure.
(11/6/2012)
|
[odd: 11/9/2012] |
John Fudacz |
| 8624 |
11/9/2012 |
Misic, Mark |
(10/23/2012)
(Classroom Technology Issues)
Meet with John and Tricia and decide on plan for individual laptop checkout procedure.
(12/4/2012)
|
[odd: 11/9/2012] |
Luke Finnan |
| 8625 |
11/9/2012 |
Misic, Mark |
(10/23/2012)
(Classroom Technology Issues)
Meet with Luke and John and decide on plan for individual laptop checkout procedure.
(11/9/2012)
|
[odd: 11/9/2012] |
Patricia Bernhardt |
| 8626 |
11/9/2012 |
Duvall, Claire |
(10/24/2012)
(Miscellaneous)
MBA Network folder restore:
Can you please try to restore this folder for us as of July 15, 2012? M:\MBA-Executive\Faculty Evaluations.
I believe in the July the path may have been M:\Executive\Faculty Evaluations.
(10/30/2012)
|
[odd: 11/9/2012] |
Matthew Janouskovec |
| 8630 |
11/9/2012 |
Misic, Mark |
(10/26/2012)
(Training-Other)
Recommendation on eLearning Services' Adobe Connect training.
(11/9/2012)
|
[odd: 11/9/2012] |
Patty Solomon |
| 8597 |
11/8/2012 |
Misic, Mark |
(10/2/2012)
(Classroom Technology Issues)
Video record Rick Ridnour's MKTG 350 class.
(10/31/2012)
|
[odd: 11/8/2012]This was cancelled due to the guest speaker's work schedule. Not planning to reschedule this semester. |
Luke Finnan |
| 8634 |
11/7/2012 |
Anderson, Sue |
(10/31/2012)
(Printer Setup)
Setup Network Printer
(11/13/2012)
|
[odd: 11/7/2012] |
John Fudacz |
| 8618 |
11/7/2012 |
Fudacz, John |
(10/23/2012)
(Hardware Problems)
Get two new clip on mic cords for Aud. Also, get extra hip clip for broken one.
(11/6/2012)
|
[odd: 11/7/2012] |
John Fudacz |
| 8635 |
11/7/2012 |
Weaver, Connie |
(10/31/2012)
(Calendar Entries)
Setup room scheduling templates for Summer & Fall 2013
(11/7/2012)
|
[odd: 11/7/2012] |
Andy Rasmussen |
| 8633 |
11/2/2012 |
Rezabek, Tim |
(10/31/2012)
(Student Assistance)
Upload GreeFish video to SharePoint
|
[odd: 11/2/2012] |
Matthew Janouskovec |
| 8627 |
10/31/2012 |
Fudacz, John |
(10/25/2012)
(Software Problems)
Upgrade office PC to Windows 7 64-bit.
(10/31/2012)
|
[odd: 10/31/2012] |
John Fudacz |
| 8615 |
10/26/2012 |
Weilbaker, Dan |
(10/15/2012)
(Software Problems)
Help Dan with IE upgrade
(10/15/2012)
|
[odd: 10/26/2012] |
John Fudacz |
| 8622 |
10/26/2012 |
Misic, Mark |
(10/23/2012)
(COBTech Phone Line)
Update phone line message tree.
(1/15/2013)
|
[odd: 10/26/2012] |
Patricia Bernhardt |
| 8620 |
10/26/2012 |
Petros, Joan |
(10/23/2012)
(Miscellaneous)
Time logs for past ELC Projects to Joan
|
[odd: 10/26/2012] |
Matthew Janouskovec |
| 8611 |
10/25/2012 |
Domagalski, Sandy |
(10/11/2012)
(PC Setups)
New PC Setup for Sandy Domagalski
(10/30/2012)
|
[odd: 10/25/2012] |
John Fudacz |
| 8621 |
10/24/2012 |
Hintzsche, Candy |
(10/23/2012)
(Printer Troubleshooting)
Make sure Transfer Kit count is reset on ACR printer
(10/30/2012)
|
[odd: 10/24/2012] |
Matthew Janouskovec |
| 8619 |
10/24/2012 |
Petros, Joan |
(10/23/2012)
(Hardware Problems)
Fix second monitor for pc.
(10/30/2012)
|
[odd: 10/24/2012] |
Matthew Janouskovec |
| 8601 |
10/19/2012 |
Docking, Diane |
(10/9/2012)
(Printer Troubleshooting)
Troubleshoot printer issues for Diane Docking
(10/30/2012)
|
[odd: 10/19/2012] |
John Fudacz |
| 8600 |
10/19/2012 |
Euhus, Angela |
(10/9/2012)
(Printer Troubleshooting)
Make sure printer in 245T is working.
(10/19/2012)
|
[odd: 10/19/2012] |
John Fudacz |
| 8605 |
10/19/2012 |
Hintzsche, Candy |
(10/10/2012)
(PC Setups)
Fix remote connection for Candy's computer
(10/12/2012)
|
[odd: 10/19/2012] |
John Fudacz |
| 8602 |
10/19/2012 |
Misic, Mark |
(10/9/2012)
(General Inquiries)
Go over Marketing equipment to see if there is anything needed before it is marked for surplus.
(10/12/2012)
|
[odd: 10/19/2012] |
John Fudacz |
| 8599 |
10/19/2012 |
Pikor, Nicholas |
(10/9/2012)
(Hardware Problems)
Resolve computer slowness issues.
(10/12/2012)
|
[odd: 10/19/2012] |
John Fudacz |
| 8609 |
10/19/2012 |
Misic, Mark |
(10/11/2012)
(Classroom Technology Issues)
Move spare table with outlets in 344 to 101 storage room. Also, reprogram hotkeys on telephone to match other classroom phones with an additional hotkey for MBA office
(10/15/2012)
|
[odd: 10/19/2012] |
Luke Finnan |
| 8603 |
10/19/2012 |
Marchewka, Jack |
(10/9/2012)
(Lab Issues)
Resolve MS Project issue on Citrix
|
[odd: 10/19/2012] |
Patricia Bernhardt |
| 8608 |
10/19/2012 |
Misic, Mark |
(10/11/2012)
(Lab Issues)
Review use of netbooks and laptops and develop plan to optimize use of them
(12/18/2012)
|
[odd: 10/19/2012] |
Patricia Bernhardt |
| 8610 |
10/19/2012 |
Misic, Mark |
(10/11/2012)
(Classroom Technology Issues)
Lock down equipment in 344. Make sure CD tray is horizontal. Create documentation for classroom and supply remote for projector.
(10/15/2012)
|
[odd: 10/19/2012] |
Matthew Janouskovec |
| 8607 |
10/19/2012 |
Misic, Mark |
(10/11/2012)
(Special Projects)
Outline plan for reviewing existing online materials for BSAM project
(10/13/2012)
|
[odd: 10/19/2012] |
Patty Solomon |
| 8614 |
10/18/2012 |
Misic, Mark |
(10/15/2012)
(Lab Issues)
Complete lab print activity summary report (using previously provided format)
(10/18/2012)
|
[odd: 10/18/12] |
Patricia Bernhardt |
| 8595 |
10/17/2012 |
Fudacz, John |
(10/8/2012)
(Printer Troubleshooting)
Troubleshoot Ozlem's printer.
(10/17/2012)
|
[odd: 10/17/2012] |
John Fudacz |
| 8596 |
10/17/2012 |
Misic, Mark |
(10/9/2012)
(Hardware Problems)
Find suitable replacement for Aud. wireless presenter.
(12/18/2012)
|
[odd: 10/17/2012] |
John Fudacz |
| 8604 |
10/17/2012 |
Fudacz, John |
(10/9/2012)
(Hardware Problems)
Test all cart laptops for batter/power issues.
(10/30/2012)
|
[odd: 10/17/2012] |
Luke Finnan |
| 8606 |
10/16/2012 |
Rosenbaum, Mark |
(10/11/2012)
(Classroom Technology Issues)
Provide tech support for Kohl's event. 7pm
|
[odd: 10/16/2012] |
Matthew Janouskovec |
| 8612 |
10/15/2012 |
Young, Cassandra |
(10/11/2012)
(Web Maintenance)
Website Updates, (Dean's Circle Member profiles)
(10/11/2012)
|
[odd: 10/15/2012] |
Kelsey Johnson |
| 8613 |
10/15/2012 |
Downing, Chuck |
(10/12/2012)
(Classroom Technology Issues)
Help with mic setup in auditorium at 12:15.
(10/15/2012)
|
[odd: 10/15/2012] |
Matthew Janouskovec |
| 8598 |
10/12/2012 |
Hepker, Lenita |
(10/9/2012)
(Hardware Problems)
Fix Manual Feed tray for Lenita's printer.
(10/12/2012)
|
[odd: 10/12/2012] |
John Fudacz |
| 8592 |
10/12/2012 |
Hintzsche, Candy |
(9/27/2012)
(PC Setups)
PC Reformat for Candy Hintzsche's computer
(10/5/2012)
|
[odd: 10/12/2012] |
John Fudacz |
| 8588 |
10/5/2012 |
Anderson, Sue |
(9/26/2012)
(PC Setups)
PC Re-image
(10/1/2012)
|
[odd: 10/5/2012] |
John Fudacz |
| 8585 |
10/5/2012 |
Cassandra, Young |
(9/26/2012)
(PC Setups)
Install Adobe Software on Computer
(10/1/2012)
|
[odd: 10/5/2012] |
John Fudacz |
| 8593 |
10/5/2012 |
Docking, Diane |
(9/27/2012)
(Software Problems)
Help with logging into H: drive on laptop.
(9/27/2012)
|
[odd: 10/5/2012] |
John Fudacz |
| 8594 |
10/5/2012 |
Weilbaker, Dan |
(9/27/2012)
(Software Problems)
Resolve windows document issue (.pkf instead of .doc?)
(10/3/2012)
|
[odd: 10/5/2012] |
John Fudacz |
| 8587 |
10/5/2012 |
Zahay-Blatz, Debra |
(9/26/2012)
(Software Problems)
New SPSS License
(10/5/2012)
|
[odd: 10/5/2012] |
John Fudacz |
| 8586 |
10/5/2012 |
Misic, Mark |
(9/26/2012)
(Miscellaneous)
Video project for Business Careers House
(10/5/2012)
|
[odd: 10/5/2012] |
Chris Kelly |
| 8590 |
10/5/2012 |
Niu, Ziyi |
(9/27/2012)
(Lab Issues)
Lab trouble tickets BH204
(12/18/2012)
|
[odd: 10/5/2012] |
Patricia Bernhardt |
| 8591 |
10/5/2012 |
Shah, Shaili |
(9/27/2012)
(Lab Issues)
AAC Trouble tickets
(12/18/2012)
|
[odd: 10/5/2012] |
Patricia Bernhardt |
| 8560 |
10/3/2012 |
Young, Jim |
(9/13/2012)
(Special Projects)
Provide Tech Support for ACCY event. Event starts at 6:00 pm.
(10/3/2012)
|
[odd: 10/3/2012] |
John Fudacz |
| 8550 |
10/1/2012 |
Misic, Mark |
(8/27/2012)
(Special Projects)
Prepare changes to 1 OMIS 505 Adobe presentation as requested.
(9/11/2012)
|
[odd: 10/1/2012] |
Patty Solomon |
| 8537 |
10/1/2012 |
Misic, Mark |
(8/20/2012)
(Special Projects)
Prepare changes to 1 OMIS 507 Adobe presentation as requested.
(9/11/2012)
|
[odd: 10/1/2012] |
Patty Solomon |
| 8582 |
9/28/2012 |
Peterson, Robert |
(9/21/2012)
(Web Maintenance)
More vita updates on web please
(9/21/2012)
|
[odd: 9/28/2012] |
Kelsey Johnson |
| 8583 |
9/28/2012 |
Misic, Mark |
(9/21/2012)
(Miscellaneous)
Add the surplus stuff from your area to the room with the classroom furniture is stored.
(9/21/2012)
|
[odd: 9/28/2012] |
John Fudacz |
| 8584 |
9/28/2012 |
Misic, Mark |
(9/21/2012)
(Miscellaneous)
Please create a comprehensive list of all the stuff being suplused. Include NIU Tag #'s if present on item. If the NIU Tag# is missing, then write a description of item. Thank you.
(9/24/2012)
|
[odd: 9/28/2012] |
Luke Finnan |
| 8589 |
9/28/2012 |
Misic, Mark |
(9/26/2012)
(Miscellaneous)
Provide SharePoint access list to Joan for ELC Teams
|
[odd: 9/28/2012] |
Matthew Janouskovec |
| 8469 |
9/25/2012 |
Misic, Mark |
(6/26/2012)
(Special Projects)
Tabulate results from survey of online experience.
(10/1/2012)
|
[odd: 9/1/2012] |
Kelsey Johnson |
| 8580 |
9/25/2012 |
Buhrow, Amy |
(9/19/2012)
(Miscellaneous)
Run ELC Database query and give link to ELC Wiki
|
[odd: 9/25/2012] |
Matthew Janouskovec |
| 8581 |
9/21/2012 |
Bourke, Nicholas |
(9/19/2012)
(Announcements)
Update announcement Slide for NIU Orientation
(9/19/2012)
|
[odd: 9/21/2012] |
Kelsey Johnson |
| 8571 |
9/21/2012 |
Grimaldi, Angela |
(9/14/2012)
(Web Maintenance)
Updates to advising hours on http://www.cob.niu.edu/accy/advising.asp web page
(9/16/2012)
|
[odd: 9/21/2012] |
Kelsey Johnson |
| 8569 |
9/21/2012 |
Kaczka, Michele |
(9/14/2012)
(Web Maintenance)
Post Certificate of Sales pdf on website and remove previous version.
(9/17/2012)
|
[odd: 9/21/2012] |
Kelsey Johnson |
| 8568 |
9/21/2012 |
Liu, Chang |
(9/14/2012)
(Web Maintenance)
Removal of old APICS sites.
(9/14/2012)
|
[odd: 9/21/2012] |
Kelsey Johnson |
| 8570 |
9/21/2012 |
Zahay-Blatz, Debra |
(9/14/2012)
(Web Maintenance)
Add new tab to the student resources website
(9/16/2012)
|
[odd: 9/21/2012] |
Kelsey Johnson |
| 8575 |
9/21/2012 |
Bender, Brian |
(9/17/2012)
(Security - Technology (Spam, Viruses, etc.))
Answer ELC Computer Image questions for TransUnion security concerns.
|
[odd: 9/21/2012] |
John Fudacz |
| 8579 |
9/21/2012 |
Euhus, Angela |
(9/19/2012)
(PC Setups)
Install Acrobat 10 on workstation
(9/26/2012)
|
[odd: 9/21/2012] |
John Fudacz |
| 8573 |
9/21/2012 |
Ferguson, Amanda |
(9/17/2012)
(Software Problems)
Help Amanda Ferguson with Microsoft Office problems
(9/21/2012)
|
[odd: 9/21/2012] |
John Fudacz |
| 8558 |
9/21/2012 |
Fudacz, John |
(9/10/2012)
(Software Problems)
Reformat Jon Briscoe's computer. (between 9/19 - 9/21)
(9/21/2012)
|
[odd: 9/21/2012] |
John Fudacz |
| 8576 |
9/21/2012 |
Fudacz, John |
(9/18/2012)
(Software Problems)
Reformat MBA laptop.
(9/21/2012)
|
[odd: 9/21/2012] |
John Fudacz |
| 8574 |
9/21/2012 |
Zahay-Blatz, Debra |
(9/17/2012)
(Hardware Problems)
Make sure keyboard issue is resolved
|
[odd: 9/21/2012] |
John Fudacz |
| 8567 |
9/20/2012 |
Janouskovec, Matthew |
(9/14/2012)
(Names Admin)
AccountID administration
|
[odd: 9/17/2012] |
Matthew Janouskovec |
| 8562 |
9/19/2012 |
Ahmed, Syed |
(9/13/2012)
(Lab Issues)
MyITLab issue
|
[odd: 9/19/2012]- resolved |
Patricia Bernhardt |
| 8561 |
9/19/2012 |
Rajula, Pradeep |
(9/11/2012)
(Lab Issues)
Spell check isn't working, When the user clicks on the spell check it displays a dialogue box saying that it is done but actually it is not checking.
|
[odd: 9/19/2012] |
Patricia Bernhardt |
| 8577 |
9/19/2012 |
Anderson, Sue |
(9/18/2012)
(Names Admin)
New Student Worker administration
|
[odd: 9/19/2012] |
Matthew Janouskovec |
| 8578 |
9/19/2012 |
Petros, Joan |
(9/18/2012)
(Software Problems)
Goldmine Access
|
[odd: 9/19/2012] |
Matthew Janouskovec |
| 8559 |
9/19/2012 |
Young, Jim |
(9/13/2012)
(Special Projects)
Provide Tech Support for ACCY event. Starts at 4:45
|
[odd: 9/19/2012] |
Matthew Janouskovec |
| 8572 |
9/19/2012 |
Simpson, Soni |
(9/17/2012)
(Blackboard Appointments)
Assist with setting up Blackboard via phone conversation.
(9/26/2012)
|
[odd: 9/19/2012] |
Patty Solomon |
| 8563 |
9/14/2012 |
Liu, Chang |
(9/13/2012)
(Web Maintenance)
Update OM&IS web site with event info.
(9/13/2012)
|
[odd: 9/14/2012] |
Kelsey Johnson |
| 8553 |
9/14/2012 |
Solomon, Patty |
(8/29/2012)
(Special Projects)
With new recordings for presentations, prepare an Articulate presentation for ACCY 505 class.
(9/13/2012)
|
[odd: 9/14/2012] |
Luke Finnan |
| 8564 |
9/14/2012 |
Braffet, Sue |
(9/13/2012)
(Email Issue)
Help Sue Braffet with remote desktop/mobile email access.
|
[odd: 9/14/2012] |
Matthew Janouskovec |
| 8565 |
9/14/2012 |
Janouskovec, Matthew |
(9/13/2012)
(Printer Troubleshooting)
Determine problem with ELC Printer.
|
[odd: 9/14/2012] |
Matthew Janouskovec |
| 8566 |
9/14/2012 |
Janouskovec, Matthew |
(9/13/2012)
(Names Admin)
Account ID administration for Michael Gordon, Haley Johnson, James Kelley, and Kelsey Olsen
(9/18/2012)
|
[odd: 9/14/2012] |
Matthew Janouskovec |
| 8552 |
9/14/2012 |
Madlinger, Lisa |
(8/29/2012)
(Special Projects)
Re-record ACCY 505 presentations for class that begins 9/24.
(9/5/2012)
|
[odd: 9/14/2012] |
Patty Solomon |
| 8555 |
9/7/2012 |
Niu, Ziyi |
(8/31/2012)
(Lab Issues)
Resolve issue in MML, workstation 13
(11/6/2012)
|
[odd: 9/7/2012] |
John Fudacz |
| 8554 |
9/7/2012 |
Shah, Shaili |
(8/31/2012)
(Lab Issues)
Resolve issues in BH232, workstations 34 & 35
(9/7/2012)
|
[odd: 9/7/2012] |
John Fudacz |
| 8531 |
9/7/2012 |
Solomon, Patty |
(8/16/2012)
(Special Projects)
Assist with preparing Articulate presentation for Paperless Grading feature in Blackboard.
(9/13/2012)
|
[odd: 9/7/2012] |
Luke Finnan |
| 8557 |
9/7/2012 |
Misic, Mark |
(9/4/2012)
(Special Projects)
Design project management web app
(9/7/2012)
|
[odd: 9/7/2012] |
Andy Rasmussen |
| 8530 |
9/7/2012 |
Misic, Mark |
(8/16/2012)
(Special Projects)
Create an Articulate presentation for Paperless Grading feature in Blackboard.
(9/13/2012)
|
[odd: 9/7/2012] |
Patty Solomon |
| 8556 |
9/5/2012 |
Buhrow, Amy |
(8/31/2012)
(Blackboard Appointments)
Blackboard Community setup help
(9/5/2012)
|
[odd: 9/5/2012] |
Patty Solomon |
| 8472 |
9/1/2012 |
Misic, Mark |
(6/26/2012)
(Special Projects)
Determine CSS coding that optimized web page content for mobile devices and implement.
(9/28/2012)
|
[odd: 8/1/2012]Coding installed on test page to direct users to mobile page if using mobile device. Now must create sub-pages. Pages done. Working on coding to allow user to see full web if desired. |
Kelsey Johnson |
| 8546 |
8/31/2012 |
Bernhardt, Patricia |
(8/24/2012)
(Classroom Technology Issues)
Replace burnt out bulbs in switchbox (232 & 132)
|
[odd: 8/31/2012]Replaced 9/4/2012 |
Patricia Bernhardt |
| 8542 |
8/29/2012 |
Carrel, Ann |
(8/22/2012)
(Software Problems)
Clean PC of virus
(8/29/2012)
|
[odd: 8/29/2012] |
John Fudacz |
| 8544 |
8/29/2012 |
Hart, Brenda |
(8/22/2012)
(PC Setups)
Setup Mark Groza's laptop
(8/29/2012)
|
[odd: 8/29/2012] |
John Fudacz |
| 8545 |
8/29/2012 |
Kleumper, Don |
(8/22/2012)
(PC Setups)
Install SPSS 20 on office & home PC
(8/23/2012)
|
[odd: 8/29/2012] |
John Fudacz |
| 8543 |
8/29/2012 |
Matuszewski, Linda |
(8/22/2012)
(PC Setups)
Install SPSS 20
(8/24/2012)
|
[odd: 8/29/2012] |
John Fudacz |
| 8540 |
8/28/2012 |
Cefaratti, Meghann |
(8/21/2012)
(PC Setups)
Install SPSS 19 on office PC
(8/23/2012)
|
[odd: 8/28/2012] |
John Fudacz |
| 8539 |
8/28/2012 |
Lee, Young |
(8/21/2012)
(PC Setups)
Install SPSS & AMOS 20 on office PC
(8/24/2012)
|
[odd: 8/28/2012] |
John Fudacz |
| 8541 |
8/28/2012 |
Listy, Angie |
(8/21/2012)
(PC Setups)
New PC for Doug Clinton
(8/28/2012)
|
[odd: 8/28/2012] |
John Fudacz |
| 8549 |
8/28/2012 |
Tomlinson, Sara |
(8/24/2012)
(Special Projects)
Inform Sara if we have any newer computers to transfer to FINA for the FINA lab
(8/28/2012)
|
[odd: 8/28/2012] |
John Fudacz |
| 8548 |
8/28/2012 |
Lee, Chih-chen |
(8/24/2012)
(PC Setups)
Re-license SAS 9.2
(8/28/2012)
|
[odd: 8/28/2012] |
Andy Rasmussen |
| 8547 |
8/28/2012 |
Prabhaker, Paul |
(8/24/2012)
(Printer Troubleshooting)
Printer is placing red stripe on side of paper
(8/28/2012)
|
[odd: 8/28/2012] |
Andy Rasmussen |
| 8551 |
8/28/2012 |
Mantzke, Kate |
(8/27/2012)
(Blackboard Appointments)
Review Blackboard testing options.
(8/28/2012)
|
[odd: 8/28/2012] |
Patty Solomon |
| 8526 |
8/27/2012 |
Misic, Mark |
(8/15/2012)
(Special Projects)
Develop a video for the ELC monitor
(9/11/2012)
|
[odd: 8/27/2012] |
Luke Finnan |
| 8532 |
8/27/2012 |
Rosborough, Rhonda |
(8/17/2012)
(Special Projects)
Set up cameras for Rhonda to borrow
(8/27/2012)
|
[odd: 8/28/2012] |
Patricia Bernhardt |
| 8517 |
8/24/2012 |
Myers, Pat |
(8/9/2012)
(Miscellaneous)
Post study area hours slide
(8/10/2012)
|
[odd: 8/24/2012] |
Kelsey Johnson |
| 8535 |
8/24/2012 |
Berg, Margaret |
(8/17/2012)
(Special Projects)
Setup ACCY TA computers
(8/23/2012)
|
[odd: 8/24/2012] |
John Fudacz |
| 8533 |
8/24/2012 |
Misic, Mark |
(8/17/2012)
(Lab Issues)
Remove old lab printers
(8/20/2012)
|
[odd: 8/24/2012] |
Patricia Bernhardt |
| 8538 |
8/24/2012 |
Misic, Mark |
(8/21/2012)
(Training-Other)
Define Laptop check-out & check-in process
(8/24/2012)
|
[odd: 8/24/2012] |
Patricia Bernhardt |
| 8536 |
8/24/2012 |
Misic, Mark |
(8/17/2012)
(Classroom Technology Issues)
Secure equipment in 344 with locks
(8/24/2012)
|
[odd: 8/24/2012] |
Matthew Janouskovec |
| 8528 |
8/23/2012 |
Dean, Abigail |
(8/15/2012)
(Training-Podium)
BH 200 training
(8/23/2012)
|
[odd: 8/23/2012] |
Matthew Janouskovec |
| 8534 |
8/22/2012 |
Hintzche, Candy |
(8/17/2012)
(Special Projects)
Help copy pictures off of camera
(8/23/2012)
|
[odd: 8/22/2012] |
John Fudacz |
| 8525 |
8/22/2012 |
Listy, Angie |
(8/15/2012)
(PC Setups)
Setup new computers for Angela Grimaldi, Mark Riley & Carol Yu
(8/22/2012)
|
[odd: 8/22/2012] |
John Fudacz |
| 8529 |
8/21/2012 |
Rosborough, Rhonda |
(8/16/2012)
(Blackboard Appointments)
Blackboard training appointment.
(8/23/2012)
|
[odd: 8/21/2012]Scheduled for 10:30 on 8/21. |
Patty Solomon |
| 8519 |
8/17/2012 |
Burton, James |
(8/9/2012)
(Special Projects)
Install SPSS 20
(8/23/2012)
|
[odd: 8/17/2012] |
John Fudacz |
| 8523 |
8/17/2012 |
Fergusson, Amanda |
(8/14/2012)
(PC Setups)
Install SPSS & AMOS on office PC
(8/23/2012)
|
[odd: 8/17/2012] |
John Fudacz |
| 8518 |
8/17/2012 |
Hart, Brenda |
(8/9/2012)
(Printer Setup)
Install Printer on faculty computers
(8/23/2012)
|
[odd: 8/17/2012] |
John Fudacz |
| 8527 |
8/17/2012 |
Marsh, Sarah |
(8/15/2012)
(PC Setups)
Install SPSS 19
(8/17/2012)
|
[odd: 8/17/2012] |
John Fudacz |
| 8522 |
8/17/2012 |
Petros, Joan |
(8/9/2012)
(Hardware Problems)
Fix audio issue on office computer
(8/17/2012)
|
[odd: 8/17/2012] |
John Fudacz |
| 8521 |
8/17/2012 |
Rosenbaum, Mark |
(8/9/2012)
(Special Projects)
Install SPSS 20
(8/23/2012)
|
[odd: 8/17/2012] |
John Fudacz |
| 8524 |
8/17/2012 |
Briscoe, Jon |
(8/14/2012)
(Training-Software)
Give access or instructions to online tutorial for Microsoft Office.
(8/17/2012)
|
[odd: 8/17/2012] |
Patricia Bernhardt |
| 8515 |
8/17/2012 |
Misic, Mark |
(8/7/2012)
(PC Setups)
Re-Image ELC student computers
(8/17/2012)
|
[odd: 8/17/2012] |
Matthew Janouskovec |
| 8513 |
8/16/2012 |
Preston, Anthony |
(8/6/2012)
(Special Projects)
Setup laptop cart in BH210 at 1:00 pm for MBA Fast Trak Orientation
(8/16/2012)
|
[odd: 8/16/2012] |
John Fudacz |
| 8510 |
8/15/2012 |
Misic, Mark |
(8/6/2012)
(Printer Setup)
Setup new HP printers in COB Labs
(8/23/2012)
|
[odd: 8/15/2012] |
John Fudacz |
| 8511 |
8/15/2012 |
Misic, Mark |
(8/6/2012)
(Printer Setup)
Setup new HP printers in COB Labs
(8/28/2012)
|
[odd: 8/15/2012] |
Patricia Bernhardt |
| 8302 |
8/15/2012 |
Misic, Mark |
(2/28/2012)
(Special Projects)
Develop prototype of new kiosk functions.
(8/14/2012)
|
[odd: 4/1/2012] |
Andy Rasmussen |
| 8404 |
8/15/2012 |
Misic, Mark |
(5/16/2012)
(Special Projects)
Install CPU and define process for displaying video on new monitor in ACR office.
(8/14/2012)
|
[odd: 06/15/12] |
Andy Rasmussen |
| 8491 |
8/15/2012 |
Misic, Mark |
(7/12/2012)
(Special Projects)
Create functional podium in 344.
(8/1/2012)
|
[odd: 8/15/2012] |
Matthew Janouskovec |
| 8520 |
8/13/2012 |
Young, Cass |
(8/9/2012)
(Web Maintenance)
Create Dean's Circle website
(8/10/2012)
|
[odd: 8/13/2012] |
Kelsey Johnson |
| 8468 |
8/10/2012 |
Misic, Mark |
(6/26/2012)
(Special Projects)
Create survey of online experience and attitudes.
(7/26/2012)
|
[odd: 8/10/2012] |
Kelsey Johnson |
| 8454 |
8/10/2012 |
Misic, Mark |
(6/18/2012)
(Printer Setup)
Setup new HP printers for labs and have ready to bring online at start of Fall semester.
(8/23/2012)
|
[odd: 8/10/2012] |
John Fudacz |
| 8455 |
8/10/2012 |
Misic, Mark |
(6/18/2012)
(Printer Setup)
Setup new HP printers for labs and have ready to bring online at start of Fall semester.
(8/8/2012)
|
[odd: 8/10/2012] |
Patricia Bernhardt |
| 8500 |
8/9/2012 |
Misic, Mark |
(7/24/2012)
(Special Projects)
Fall semester classroom cleaning task.
(8/9/2012)
|
[odd: 8/9/2012] |
Haley Johnson |
| 8444 |
8/9/2012 |
Solomon, Patty |
(6/7/2012)
(Special Projects)
Work on ACCY 505 re-do of presentations for online component of class.
(7/10/2012)
|
[odd: 8/9/2012]7/10 All presentations have been converted to Articulate. |
Haley Johnson |
| 8506 |
8/9/2012 |
Misic, Mark |
(7/31/2012)
(Lab Issues)
Work with Matt to go over lab management process.
(8/9/2012)
|
[odd: 8/9/2012] |
Patricia Bernhardt |
| 8419 |
8/9/2012 |
Janouskovec, Matt |
(5/24/2012)
(Special Projects)
Implement ELC application on COB webserver
(8/9/2012)
|
[odd: 6/15/2012] |
Matthew Janouskovec |
| 8505 |
8/9/2012 |
Misic, Mark |
(7/31/2012)
(Special Projects)
Work with Tricia to get familiarized with the lab management process.
(8/7/2012)
|
[odd: 8/9/2012] |
Matthew Janouskovec |
| 8411 |
8/9/2012 |
Gordon, Geoff |
(5/21/2012)
(Special Projects)
Assist with developing hybrid MKTG 505.
(7/11/2012)
|
[odd: 8/9/2012]Closed this task since no further assistance has been requested. |
Patty Solomon |
| 8412 |
8/9/2012 |
Madlinger, Lisa |
(5/21/2012)
(Special Projects)
Assist with developing hybrid ACCY 505.
(7/11/2012)
|
[odd: 8/9/2012]6/12 Target date is July 2. 7/11 Closed this task since no further assistance has been requested. |
Patty Solomon |
| 8512 |
8/8/2012 |
Kaczka, Michele |
(8/6/2012)
(Database Updates)
Update SAB database
(8/6/2012)
|
[odd: 8/8/2012] |
Kelsey Johnson |
| 8514 |
8/8/2012 |
Towell, Beth |
(8/6/2012)
(PC Setups)
Install SPSS 20 on desktop computer
(8/23/2012)
|
[odd: 8/8/2012] |
John Fudacz |
| 8498 |
8/7/2012 |
Liu, Yipeng |
(7/24/2012)
(PC Setups)
New Computer setup for Yipeng Liu. Needs Visual Studio 2005, SAS, SPSS & Visio
(8/8/2012)
|
[odd: 8/7/2012] |
John Fudacz |
| 8516 |
8/7/2012 |
Kloster, Sheila |
(8/7/2012)
(Special Projects)
Confirm that Tim Aurand has an ELC keycard
(8/8/2012)
|
[odd: 8/7/2012] |
Matthew Janouskovec |
| 8508 |
8/6/2012 |
Kloster, Sheila |
(8/1/2012)
(PC Setups)
Move & hook up 3 computers in the ELC
(8/8/2012)
|
[odd: 8/6/2012] |
John Fudacz |
| 8507 |
8/6/2012 |
Liu, Yipeng |
(8/1/2012)
(PC Setups)
Install SPSS on office computer
(8/8/2012)
|
[odd: 8/6/2012] |
John Fudacz |
| 8501 |
8/6/2012 |
Misic, Mark |
(7/24/2012)
(Special Projects)
With Matt, organize the Fall semester classroom cleaning task.
(8/6/2012)
|
[odd: 8/6/2012] |
Andy Rasmussen |
| 8502 |
8/6/2012 |
Misic, Mark |
(7/24/2012)
(Special Projects)
With Andy, organize the Fall semester classroom cleaning task.
(8/6/2012)
|
[odd: 8/6/2012] |
Matthew Janouskovec |
| 8365 |
8/3/2012 |
Fudacz, John |
(4/25/2012)
(PC Setups)
Replace web kiosk PCs with updated dc7100 or dc7600 PCs.
(7/18/2012)
|
[odd: 8/3/2012] |
John Fudacz |
| 8366 |
8/3/2012 |
Fudacz, John |
(4/25/2012)
(PC Setups)
Update netbook images with changes detailed by Tricia and re-image all netbooks.
(9/4/2012)
|
[odd: 8/3/2012] |
John Fudacz |
| 8509 |
8/2/2012 |
Hintzche, Candy |
(8/1/2012)
(Printer Troubleshooting)
Check office printer error message regarding transfer kit.
(8/1/2012)
|
[odd: 8/2/2012] |
John Fudacz |
| 8504 |
8/2/2012 |
Besenhoffer, Charles |
(7/31/2012)
(Web Maintenance)
Grant rights to OMIS SAB folder of web server.
(8/7/2012)
|
[odd: 8/2/2012] |
Matthew Janouskovec |
| 8434 |
8/2/2012 |
Misic, Mark |
(6/4/2012)
(Special Projects)
Learn how various key databases/applications are setup and also Sharepoint to provide support while Andy is on leave.
(8/7/2012)
|
[odd: 8/2/2012] |
Matthew Janouskovec |
| 8503 |
8/2/2012 |
Misic, Mark |
(7/31/2012)
(Office Management)
Gather inventory level of batteries for classroom technology.
|
[odd: 8/2/2012] |
Matthew Janouskovec |
| 8477 |
8/1/2012 |
Misic, Mark |
(6/26/2012)
(Network Admin (excluding Names Admin))
Setup new .niu.edu domains following COB web blueprint.
(12/18/2012)
|
[odd: 8/1/2012] |
Mark Misic |
| 8497 |
8/1/2012 |
DeJean, Michelle |
(7/24/2012)
(Web Maintenance)
Add audio clip to home page flash
(8/5/2012)
|
[odd: 8/1/2012] Clip complete and test page created. Waiting for approval to go live from Michelle. |
Kelsey Johnson |
| 8478 |
8/1/2012 |
Misic, Mark |
(6/26/2012)
(Web Maintenance)
Create a resource for faculty in using COB computing environment for classes.
(8/1/2012)
|
[odd: 8/1/2012] |
Kelsey Johnson |
| 8488 |
8/1/2012 |
Bernhardt, Tricia |
(7/3/2012)
(Special Projects)
Enter lab computers into Tech Resources online computer inventory.
(7/26/2012)
|
[odd: 8/1/2012] |
John Fudacz |
| 8490 |
8/1/2012 |
Kearsing, John |
(7/10/2012)
(Special Projects)
Install Microsoft Expressions 4 Ultimate in Citrix
|
ITS Software Installation Request form sent - ticket #61002 |
Patricia Bernhardt |
| 8480 |
8/1/2012 |
Misic, Mark |
(6/26/2012)
(Special Projects)
Create a resource for faculty in using COB computing environment for classes.
(9/11/2012)
|
[odd: 8/1/2012] |
Patricia Bernhardt |
| 8437 |
8/1/2012 |
Misic, Mark |
(6/4/2012)
(Network Admin (excluding Names Admin))
Set up ELC Teams on the Sharepoint server.
(6/27/2012)
|
[odd: 8/1/2012] |
Andy Rasmussen |
| 8438 |
8/1/2012 |
Misic, Mark |
(6/4/2012)
(Network Admin (excluding Names Admin))
Set up ELC Teams on the Sharepoint server.
(8/7/2012)
|
[odd: 8/1/2012] |
Matthew Janouskovec |
| 8471 |
8/1/2012 |
Misic, Mark |
(6/26/2012)
(Special Projects)
Determine CSS coding that optimized web page content for mobile devices and implement.
(8/1/2012)
|
[odd: 8/1/2012] |
Matthew Janouskovec |
| 8479 |
8/1/2012 |
Misic, Mark |
(6/26/2012)
(Special Projects)
Create a resource for faculty in using COB computing environment for classes.
(8/30/2012)
|
[odd: 8/1/2012] |
Patty Solomon |
| 8428 |
7/31/2012 |
Misic, Mark |
(6/1/2012)
(Special Projects)
Draft a proposal for COB use of Adobe Connect.
(7/31/2012)
|
[odd: 7/2/2012] |
Andy Rasmussen |
| 8484 |
7/31/2012 |
Misic, Mark |
(7/2/2012)
(Special Projects)
Prepare and present a Blackboard Collaborate session for Tech Res. group.
(7/24/2012)
|
[odd: 7/31/2012]7/24 Delivered 7/24 staff meeting and Collaborate overview to Tech Resources. |
Patty Solomon |
| 8485 |
7/25/2012 |
Misic, Mark |
(7/2/2012)
(PC Setups)
Finish setup on mobile cart laptops that allows for image distribution and test it. (removed - duplicate entry)
(7/2/2012)
|
[odd: 7/25/2012] (removed - duplicate entry) |
John Fudacz |
| 8473 |
7/25/2012 |
Misic, Mark |
(6/26/2012)
(PC Setups)
Finish setup on mobile cart laptops that allows for image distribution and test it.
(8/21/2012)
|
[odd: 7/25/2012] |
John Fudacz |
| 8474 |
7/25/2012 |
Misic, Mark |
(6/26/2012)
(PC Setups)
Finish setup on mobile cart laptops that allows for image distribution and test it.
(7/30/2012)
|
[odd: 7/25/2012] |
Matthew Janouskovec |
| 8495 |
7/24/2012 |
Misic, Mark |
(7/17/2012)
(Special Projects)
Locate & install a better computer in the Dean's Conference Room.
(7/23/2012)
|
[odd: 7/24/2012] |
John Fudacz |
| 8467 |
7/23/2012 |
Misic, Mark |
(6/26/2012)
(Special Projects)
Develop survey to be given to COB faculty of their online experience and attitudes.
(9/11/2012)
|
[odd: 7/23/2012] |
Mark Misic |
| 8493 |
7/23/2012 |
Young, Cassandra |
(7/16/2012)
(Web Maintenance)
Website changes for Jim Young
(7/17/2012)
|
[odd: 7/23/2012] |
Kelsey Johnson |
| 8466 |
7/23/2012 |
Misic, Mark |
(6/26/2012)
(Special Projects)
Develop survey to be given to COB faculty of their online experience and attitudes.
(7/23/2012)
|
[odd: 7/23/2012]7/23 Gave final draft changes to Mark. Next step is for Kelsey to create survey. |
Patty Solomon |
| 8475 |
7/22/2012 |
Misic, Mark |
(6/26/2012)
(Special Projects)
Identify and contact summer teaching faculty who could test out mobile laptop cart.
|
7/11/2012 - OMIS 351(Maya Tolappa)used the laptop cart today. It was a success! |
Patricia Bernhardt |
| 8492 |
7/19/2012 |
Misic, Mark |
(7/12/2012)
(Special Projects)
Update 'brag' slides on display system
(7/19/2012)
|
[odd: 7/19/2012] |
Kelsey Johnson |
| 8496 |
7/19/2012 |
Prabhaker, Paul |
(7/17/2012)
(Printer Troubleshooting)
Solve issue with printer
(7/18/2012)
|
[odd: 7/19/2012] |
John Fudacz |
| 8494 |
7/17/2012 |
Young, Cassandra |
(7/16/2012)
(Web Maintenance)
Website Update:
http://www.cob.niu.edu/alumni/calendarofevents.asp
Please take down July 27th - Kane County Cougar event and the invite. It's canceled.
Thanks..Cass
(7/16/2012)
|
[odd: 7/17/2012] |
Kelsey Johnson |
| 8470 |
7/16/2012 |
Misic, Mark |
(6/26/2012)
(Special Projects)
Determine coding that determines type of device being used to access a web page.
(7/5/2012)
|
[odd: 7/16/2012]Sent Script to Kelsey |
Andy Rasmussen |
| 8442 |
7/16/2012 |
Misic, Mark |
(6/5/2012)
(Special Projects)
Develop lab inventory tracking system.
|
[odd: 7/16/2012] |
Matthew Janouskovec |
| 8465 |
7/12/2012 |
Ferguson, Amanda |
(6/26/2012)
(Training-Podium)
Schedule classroom podium training.
|
[odd: 7/12/2012]7/31 Training scheduled for Wednesday, 8/8 at 1:00 p.m. |
Matthew Janouskovec |
| 8464 |
7/12/2012 |
Ferguson, Amanda |
(6/26/2012)
(Blackboard Appointments)
Setup Blackboard training.
(8/8/2012)
|
[odd: 7/12/2012]7/31 Training scheduled for Wednesday, 8/8 at 1:00 p.m. |
Patty Solomon |
| 8476 |
7/9/2012 |
Misic, Mark |
(6/26/2012)
(Special Projects)
Request list of all business.niu.edu or .niu.edu domains from the ITS Help Desk.
(7/10/2012)
|
[odd: 7/9/2012]List obtained and spreadsheet created for all known COB domains. |
Kelsey Johnson |
| 8489 |
7/5/2012 |
Young, Cass |
(7/3/2012)
(Web Maintenance)
ACR Website updates
(7/5/2012)
|
[odd: 7/5/2012] |
Kelsey Johnson |
| 8481 |
7/5/2012 |
Anderson, Sue |
(6/27/2012)
(Printer Setup)
Setup Canon Laserjet printer for CPA Review front area.
(7/5/2012)
|
[odd: 7/5/2012] |
John Fudacz |
| 8487 |
7/5/2012 |
Anderson, Sue |
(7/3/2012)
(PC Setups)
Help setup PC in Debra's office
(7/5/2012)
|
[odd: 7/5/2012] |
John Fudacz |
| 8483 |
7/5/2012 |
Misic, Mark |
(6/28/2012)
(Miscellaneous)
Move computers in ACCY Department. See email for details.
(7/5/2012)
|
[odd: 7/5/2012] |
John Fudacz |
| 8463 |
7/5/2012 |
Misic, Mark |
(6/26/2012)
(Printer Setup)
Setup Color LaserJet 8550DN in BH 230.
(7/5/2012)
|
[odd: 7/5/2012] |
John Fudacz |
| 8486 |
7/5/2012 |
Chunchu, Varsha |
(7/2/2012)
(Lab Issues)
Issues with AAC lab stations 34 & 35
(7/17/2012)
|
[odd: 7/5/2012] |
Matthew Janouskovec |
| 8482 |
7/3/2012 |
Anderson, Sue |
(6/27/2012)
(Miscellaneous)
HP Color Laserjet printer for parts or surplus.
(7/26/2012)
|
[odd: 7/3/2012] |
John Fudacz |
| 8453 |
7/2/2012 |
McFadden, Kathleen |
(6/18/2012)
(PC Setups)
New computer setup.
(7/5/2012)
|
[odd: 7/2/2012] |
John Fudacz |
| 8429 |
7/2/2012 |
Misic, Mark |
(6/1/2012)
(Special Projects)
Draft a proposal for COB use of Adobe Connect.
|
[odd: 7/2/2012] |
Patty Solomon |
| 8370 |
7/1/2012 |
Misic, Mark |
(4/25/2012)
(Special Projects)
Dismantle and clear the technology (except LCD projector) from BH 344 (formerly ETL).
(6/21/2012)
|
[odd: 6/14/2012] |
John Fudacz |
| 8371 |
7/1/2012 |
Misic, Mark |
(4/25/2012)
(Special Projects)
Dismantle and clear the technology (except LCD projector) from BH 344 (formerly ETL).
(6/21/2012)
|
[odd: 6/14/2012] |
Patricia Bernhardt |
| 8369 |
7/1/2012 |
Misic, Mark |
(4/25/2012)
(Special Projects)
Dismantle and clear the technology (except LCD projector) from BH 344 (formerly ETL).
(6/21/2012)
|
[odd: 6/14/2012] |
Andy Rasmussen |
| 8450 |
6/28/2012 |
Misic, Mark |
(6/12/2012)
(Special Projects)
Investigate VPro.
(7/10/2012)
|
[odd: 6/28/2012] |
John Fudacz |
| 8427 |
6/28/2012 |
Misic, Mark |
(6/1/2012)
(Special Projects)
Touch base with faculty regarding July upgrade for myITLAB.
(7/3/2012)
|
[odd: 6/28/2012] |
Patricia Bernhardt |
| 8433 |
6/28/2012 |
Misic, Mark |
(6/4/2012)
(Special Projects)
Provide summary of technology support needs for the ELC.
(6/5/2012)
|
[odd: 6/28/2012] |
Matthew Janouskovec |
| 8462 |
6/27/2012 |
DeJean, Michelle |
(6/25/2012)
(Network Admin (excluding Names Admin))
Increase capacity on GroupWise account.
(6/27/2012)
|
[odd: 6/27/2012] |
Andy Rasmussen |
| 8456 |
6/26/2012 |
Misic, Mark |
(6/18/2012)
(Miscellaneous)
Set up gas grill first thing in the morning.
(6/26/2012)
|
[odd: 6/26/2012] |
John Fudacz |
| 8457 |
6/26/2012 |
Misic, Mark |
(6/18/2012)
(Special Projects)
Submit 753-5000 report.
(6/26/2012)
|
[odd: 6/26/2012] |
Jeanette Biava |
| 8460 |
6/25/2012 |
Misic, Mark |
(6/20/2012)
(Special Projects)
Investigate how the NIU Directory and Password.niu.edu interfaces change once implemented and draft a CBUS for review.
(7/17/2012)
|
[odd: 6/25/2012] |
Andy Rasmussen |
| 8461 |
6/25/2012 |
Misic, Mark |
(6/20/2012)
(Special Projects)
Investigate how the NIU Directory and Password.niu.edu interfaces change once implemented and draft a CBUS for review.
|
[odd: 6/25/2012] |
Matthew Janouskovec |
| 8458 |
6/22/2012 |
Weyland, Cassie |
(6/19/2012)
(Miscellaneous)
Move Dan Morgan's computer from 128B to 128U and move computer currently in that room to storage area.
(6/22/2012)
|
[odd: 6/22/2012] |
John Fudacz |
| 8459 |
6/21/2012 |
Anderson, Sue |
(6/19/2012)
(Network Admin (excluding Names Admin))
New Grad Assistant needs access to CPA Review folders.
(6/21/2012)
|
[odd: 6/21/2012] |
Andy Rasmussen |
| 8452 |
6/20/2012 |
Fox, Barb |
(6/18/2012)
(Special Projects)
Need assistance setting up CPA Review laptop to have access to the secure network.
(6/20/2012)
|
[odd: 6/20/2012] |
John Fudacz |
| 8451 |
6/19/2012 |
Fudacz, John |
(6/12/2012)
(Software Problems)
Reformat Kim Williams old PC.
(7/23/2012)
|
[odd: 6/19/2012] |
John Fudacz |
| 8432 |
6/19/2012 |
Braffet, Sue |
(6/1/2012)
(General Inquiries)
Confirm use of laptop for NIU Rockford Club presentation, August 13-15.
(6/18/2012)
|
[odd: 6/19/2012]6/18 Confirmed reservation for dates requested. |
Patricia Bernhardt |
| 8449 |
6/19/2012 |
Misic, Mark |
(6/11/2012)
(Special Projects)
Update the pdf file in the GroupWise application for lab reservations.
(6/19/2012)
|
[odd: 6/19/2012] |
Patricia Bernhardt |
| 8403 |
6/15/2012 |
Misic, Mark |
(5/16/2012)
(Special Projects)
Install CPU for ELC monitor and define process for maintaining video displayed on it.
(7/15/2012)
|
[odd: 6/15/12] |
Matthew Janouskovec |
| 8436 |
6/14/2012 |
Young, Cass |
(6/4/2012)
(Web Maintenance)
Add coding to page for video 2.
(6/11/2012)
|
[odd: 6/14/2012] |
Kelsey Johnson |
| 8431 |
6/14/2012 |
Young, Cass |
(6/1/2012)
(Web Maintenance)
Updates for ACR website, including video.
(6/11/2012)
|
[odd: 6/14/2012] |
Kelsey Johnson |
| 8364 |
6/14/2012 |
Fudacz, John |
(4/25/2012)
(Software Problems)
Update web kiosks to have screen savers pull from network location.
(8/21/2012)
|
[odd: 5/18/2012] |
John Fudacz |
| 8445 |
6/14/2012 |
Misic, Mark |
(6/7/2012)
(Special Projects)
Assist with Storeroom cleaning project.
(6/13/2012)
|
[odd: 6/14/2012] |
Haley Johnson |
| 8448 |
6/14/2012 |
Bernhardt, Patricia |
(6/7/2012)
(Special Projects)
AAC lab reservations for summer orientation: Wednesday, June 13 and Thursday, June 14, 1:00 p.m.-4:00 p.m.
(6/14/2012)
|
[odd: 6/14/2012] |
Jeanette Biava |
| 8435 |
6/14/2012 |
Misic, Mark |
(6/4/2012)
(Special Projects)
Review and update/improve the existing Classroom Technology documentation.
(8/1/2012)
|
[odd: 6/14/2012]
What does everyone think about moving all Internal Documentation to SharePoint? |
Matthew Janouskovec |
| 8447 |
6/14/2012 |
Misic, Mark |
(6/7/2012)
(Training-Other)
Attend Blackboard Collaborate institute in Cole Hall on 6/13 & 6/14, 9:00am-4pm.
(6/14/2012)
|
[odd: 6/14/2012] |
Patty Solomon |
| 8441 |
6/11/2012 |
Fudacz, John |
(6/5/2012)
(Software Problems)
Reformat Devaki Rau's PC.
(6/11/2012)
|
[odd: 6/11/2012] |
John Fudacz |
| 8424 |
6/7/2012 |
Young, Cass |
(5/30/2012)
(Web Maintenance)
Add coding to page for video 1.
(6/7/2012)
|
[odd: 6/7/2012] |
Kelsey Johnson |
| 8374 |
6/7/2012 |
Misic, Mark |
(4/30/2012)
(Special Projects)
Provide Email Mail Merge workshop
(6/7/2012)
|
[odd: 5/15/2012] |
Andy Rasmussen |
| 8423 |
6/7/2012 |
Young, Cass |
(5/30/2012)
(Special Projects)
Place ACR video on server.
(6/4/2012)
|
[odd: 6/7/2012] |
Andy Rasmussen |
| 8443 |
6/7/2012 |
Janouskovec, Matthew |
(6/6/2012)
(Documentation)
Provide sample internal documentation site using share point
(6/6/2012)
|
[odd: 6/7/2012] |
Matthew Janouskovec |
| 8425 |
6/6/2012 |
Misic, Mark |
(5/31/2012)
(Network Admin (excluding Names Admin))
Set up FTP and login access for Executive Club website to Ben Steckler, NIU Alumni office.
(6/4/2012)
|
[odd: 6/6/2012] |
Andy Rasmussen |
| 8440 |
6/6/2012 |
Ujvari-Beirer, Christine |
(6/4/2012)
(Software Problems)
Investigate error message (password is incorrect) for SelectSurvey.NET.
(6/5/2012)
|
[odd: 6/6/2012]6/5 Will contact Cassie Weyland. |
Andy Rasmussen |
| 8430 |
6/5/2012 |
Jensen, Gerry |
(6/1/2012)
(Software Problems)
Baseline is not working on office PC.
(6/1/2012)
|
[odd: 6/5/2012] |
John Fudacz |
| 8422 |
6/5/2012 |
Anderson, Sue |
(5/30/2012)
(Names Admin)
Novell mapping troubleshooting.
(6/5/2012)
|
[odd: 6/5/2012] |
Andy Rasmussen |
| 8421 |
6/5/2012 |
Liu, Chang |
(5/30/2012)
(Software Problems)
Check out email account to ensure there is no problem receiving emails.
(6/4/2012)
|
[odd: 6/5/2012] |
Andy Rasmussen |
| 8426 |
6/5/2012 |
Weilbaker, Dan |
(5/31/2012)
(Special Projects)
ISL reservation for Dan Weilbaker's MKTG 410: June 4, 2:00-5:00 p.m. and June 5, 9:30 a.m.-4:30 p.m.
(6/5/2012)
|
[odd: 6/5/2012]6/4 Lab opened at 1:00 and closed at 4:30. There was a printer glitch but got resolved. 6/5 All went well. Shaili and Lasya did an excellent job in accommodating Dr. Weilbaker. |
Jeanette Biava |
| 8348 |
6/1/2012 |
Misic, Mark |
(4/3/2012)
(Special Projects)
Conduct physical inventory for: ACCY, OM&IS, FINA, MGMT, MKTG, ACR, MBA, Tech Resources, ELC, Atrium and classrooms.
(6/26/2012)
|
[odd: 6/1/2012] |
Andy Rasmussen |
| 8378 |
6/1/2012 |
Misic, Mark |
(5/1/2012)
(Special Projects)
Send CBUS about new Blackboard features.
(5/24/2012)
|
[odd: 6/1/2012]Faculty Development sent a reminder email out on 5/23/2012. |
Patty Solomon |
| 8420 |
5/31/2012 |
Pleckham, Phyllis |
(5/24/2012)
(Special Projects)
Remove files from office PC and laptop for Phyllis Pleckham and Kim Williams.
(5/31/2012)
|
[odd: 5/31/2012] |
John Fudacz |
| 8367 |
5/25/2012 |
Fudacz, John |
(4/25/2012)
(Network Admin (excluding Names Admin))
Survey faculty/staff to find out who would benefit from a static IP and submit list to Dan Stankiewicz.
(4/29/2012)
|
[odd: 5/25/2012] 4/29 - only as needed. |
John Fudacz |
| 8407 |
5/24/2012 |
Mantzke, Kate |
(5/17/2012)
(Special Projects)
Reformat current PC.
(5/24/2012)
|
[odd: 5/24/2012] |
John Fudacz |
| 8416 |
5/24/2012 |
Weyland, Cassie |
(5/22/2012)
(Printer Troubleshooting)
Color printer is repeatedly jamming.
(5/31/2012)
|
[odd: 5/24/2012] |
John Fudacz |
| 8415 |
5/24/2012 |
Hintzsche, Candy |
(5/22/2012)
(Network Admin (excluding Names Admin))
Grant GA access to network drive.
(5/23/2012)
|
[odd: 5/24/2012] |
Andy Rasmussen |
| 8410 |
5/23/2012 |
Pleckham, Phyllis |
(5/18/2012)
(Web Maintenance)
Post Spring 2012 scholarship luncheon pictures on the FINA website.
(5/25/2012)
|
[odd: 5/23/2012] |
Kelsey Johnson |
| 8414 |
5/23/2012 |
Linden, Rowene |
(5/21/2012)
(Printer Troubleshooting)
Office printer is not working properly.
(5/22/2012)
|
[odd: 5/23/2012] |
John Fudacz |
| 8413 |
5/23/2012 |
Listy, Angie |
(5/21/2012)
(Printer Setup)
Install Rebecca Shortridge's new printer (BH 345H).
(5/22/2012)
|
[odd: 5/23/2012] |
John Fudacz |
| 8408 |
5/21/2012 |
Braffet, Sue |
(5/17/2012)
(Special Projects)
Set up larger monitor for office computer.
(6/12/2012)
|
[odd: 5/21/2012]6/5 Check into getting a dual monitor setup. 6/12 User did not respond back; therefore, closed the request. |
John Fudacz |
| 8402 |
5/21/2012 |
Pleckham, Phyllis |
(5/15/2012)
(Special Projects)
Prepare HP Compaq computer for surplus.
(5/21/2012)
|
[odd: 5/21/2012] |
John Fudacz |
| 8377 |
5/21/2012 |
Solomon, Patty |
(5/1/2012)
(Training-Software)
Attend online Blackboard new feature overview from 12-1 p.m. on May 21st.
(5/21/2012)
|
[odd: 5/21/2012] |
Patty Solomon |
| 8405 |
5/18/2012 |
Braffet, Sue |
(5/16/2012)
(Special Projects)
Move computer and printer to BH 145E.
(5/18/2012)
|
[odd: 5/18/2012] |
John Fudacz |
| 8382 |
5/18/2012 |
Fudacz, John |
(5/4/2012)
(Software Problems)
Reformat Rich Born's PC.
(5/21/2012)
|
[odd: 5/18/2012] |
John Fudacz |
| 8392 |
5/18/2012 |
Jensen, Gerry |
(5/10/2012)
(Special Projects)
Baseline remote access.
(5/15/2012)
|
[odd: 5/18/2012] |
John Fudacz |
| 8406 |
5/18/2012 |
Rider, Kyra |
(5/16/2012)
(General Inquiries)
Does Tech Resources have an extra monitor for a dual monitor setup?
(5/18/2012)
|
[odd: 5/18/2012]Note: Ordered cable. |
John Fudacz |
| 8393 |
5/18/2012 |
Jensen, Gerry |
(5/10/2012)
(Special Projects)
Baseline remote access.
(5/31/2012)
|
[odd: 5/18/2012] |
Patricia Bernhardt |
| 8409 |
5/18/2012 |
Misic, Mark |
(5/17/2012)
(Special Projects)
WCSO problem.
(5/17/2012)
|
[odd: 5/18/2012] |
Andy Rasmussen |
| 8395 |
5/18/2012 |
Misic, Mark |
(5/14/2012)
(Special Projects)
Create and submit final lab expense summary for this academic year.
(5/18/2012)
|
[odd: 5/18/2012] |
Jeanette Biava |
| 8400 |
5/17/2012 |
Hintzsche, Candy |
(5/15/2012)
(Special Projects)
Office move to 145D. (See email for instructions.)
(5/17/2012)
|
[odd: 5/17/2012] |
John Fudacz |
| 8401 |
5/17/2012 |
Clark, Melodie |
(5/15/2012)
(Network Admin (excluding Names Admin))
Need access to MBA folders in the M: drive.
(5/16/2012)
|
[odd: 5/17/2012] |
Andy Rasmussen |
| 8368 |
5/16/2012 |
Fudacz, John |
(4/25/2012)
(Hardware Problems)
Troubleshoot laptop audio in BH 213.
(5/14/2012)
|
[odd: 5/4/2012] |
John Fudacz |
| 8394 |
5/16/2012 |
Mecklenburg, Jim |
(5/14/2012)
(Printer Setup)
Change printers.
(5/16/2012)
|
[odd: 5/16/2012] |
John Fudacz |
| 8390 |
5/15/2012 |
Pineda, Ryan |
(5/9/2012)
(Network Admin (excluding Names Admin))
Need access to Management Student Advisory Board website for maintenance purposes.
(5/10/2012)
|
[odd: 5/15/2012] |
Andy Rasmussen |
| 8391 |
5/14/2012 |
Schoenbachler, Denise |
(5/10/2012)
(Software Problems)
Sending large mass email issues.
(5/14/2012)
|
[odd: 5/14/2012] |
Andy Rasmussen |
| 8389 |
5/11/2012 |
Duvall, Claire |
(5/8/2012)
(Special Projects)
Reconfigure two office computers.
(5/11/2012)
|
[odd: 5/11/2012] |
John Fudacz |
| 8388 |
5/11/2012 |
Carter, Jordan |
(5/4/2012)
(Network Admin (excluding Names Admin))
Need access to FMA website for maintenance purposes.
(5/10/2012)
|
[odd: 5/11/2012] |
Andy Rasmussen |
| 8383 |
5/10/2012 |
Luo, David |
(5/4/2012)
(Network Admin (excluding Names Admin))
Need access to Ascend website for maintenance purposes.
(5/10/2012)
|
[odd: 5/10/2012] |
Andy Rasmussen |
| 8386 |
5/9/2012 |
Gillet, Lia |
(5/7/2012)
(Web Maintenance)
Executive Club updates/edits.
(5/10/2012)
|
[odd: 5/9/2012] |
Kelsey Johnson |
| 8387 |
5/9/2012 |
Pleckham, Phyllis |
(5/7/2012)
(Web Maintenance)
Post 2012 FINA Student scholarship recognition luncheon photos to the website.
(5/8/2012)
|
[odd: 5/9/2012] |
Kelsey Johnson |
| 8310 |
5/8/2012 |
Solomon, Patty |
(2/29/2012)
(Documentation)
Prepare a document outlining the problems and resolutions we've encountered using Articulate/audio/PPT, etc.
(5/15/2012)
|
[odd: 5/8/2012] |
Henry Horrell |
| 8301 |
5/8/2012 |
Solomon, Patty |
(2/27/2012)
(Special Projects)
Create presentations for FINA 505 Online Class.
(5/15/2012)
|
[odd: 5/15/2012] |
Henry Horrell |
| 8385 |
5/8/2012 |
Van Den Broek, Rachel |
(5/4/2012)
(Software Problems)
Internet Explorer problem.
(5/10/2012)
|
[odd: 5/8/2012] |
John Fudacz |
| 8384 |
5/8/2012 |
Misic, Mark |
(5/4/2012)
(Classroom Technology Issues)
Dim image coming from left projector screen in BH 301.
(5/8/2012)
|
[odd: 5/8/2012] |
Patricia Bernhardt |
| 8380 |
5/7/2012 |
McDonald, Brad |
(5/3/2012)
(Classroom Technology Issues)
Document camera image issue in BH 300.
(5/11/2012)
|
[odd: 5/7/2012] |
John Fudacz |
| 8379 |
5/7/2012 |
McFadden, Kathleen |
(5/3/2012)
(Classroom Technology Issues)
Troubleshoot sound issue in BH 127.
(5/15/2012)
|
[odd: 5/7/2012] |
John Fudacz |
| 8381 |
5/7/2012 |
Lo Vetere, Nick |
(5/3/2012)
(Special Projects)
Double check that the commenting system for the blog has been disabled.
(5/7/2012)
|
[odd: 5/7/2012] |
Andy Rasmussen |
| 8375 |
5/4/2012 |
Anderson, Sue |
(4/30/2012)
(Special Projects)
Create survey for Staff Council.
(5/4/2012)
|
[odd: 5/4/2012] |
Kelsey Johnson |
| 8376 |
5/2/2012 |
Shortridge, Rebecca |
(4/30/2012)
(Special Projects)
Create ACCY graduation form.
(5/1/2012)
|
[odd: 5/2/2012] |
Andy Rasmussen |
| 8306 |
5/1/2012 |
Solomon, Patty |
(2/29/2012)
(Documentation)
Prepare FINA 505 'Creating PPT template' instructions in detail.
(5/11/2012)
|
[odd: 5/1/2012] |
Henry Horrell |
| 8373 |
5/1/2012 |
Vlajcic, Paul |
(4/27/2012)
(Classroom Technology Issues)
Check out the document camera in BH 340. It does not work intermittently.
|
[odd: 5/1/2012] Loose power connection. Fixed and is working fine now. Notified professor. |
Patricia Bernhardt |
| 8372 |
4/26/2012 |
Young, Cass |
(4/25/2012)
(Special Projects)
Update Adobe reader on office PC.
(4/25/2012)
|
[odd: 4/26/2012] |
John Fudacz |
| 8355 |
4/25/2012 |
Montag, Jenifer |
(4/10/2012)
(Training-Podium)
Podium training in the Auditorium at 4:15 p.m.
(4/25/2012)
|
[odd: 4/25/2012] |
John Fudacz |
| 8363 |
4/24/2012 |
Andersson, Elliott |
(4/23/2012)
(Announcements)
Post Student Accountancy Society announcement.
(4/24/2012)
|
[odd: 4/24/2012] |
Patricia Bernhardt |
| 8359 |
4/23/2012 |
Downing, Chuck |
(4/16/2012)
(Special Projects)
Reformat office computer with Office 2010.
(4/18/2012)
|
[odd: 4/23/2012] |
John Fudacz |
| 8354 |
4/23/2012 |
Fredericks, Elisa |
(4/9/2012)
(PC Setups)
New computer setup.
(4/18/2012)
|
[odd: 4/23/2012] |
John Fudacz |
| 8358 |
4/20/2012 |
Pleckham, Phyllis |
(4/12/2012)
(Special Projects)
Prepare laptops for surplus (Nicolosi, Jensen, and Johnson).
(4/16/2012)
|
[odd: 4/20/2012] |
John Fudacz |
| 8361 |
4/20/2012 |
Glassberg, Mike |
(4/16/2012)
(Network Admin (excluding Names Admin))
Need access to American Marketing Association website for maintenance purposes.
(4/23/2012)
|
[odd: 4/20/2012] |
Andy Rasmussen |
| 8362 |
4/20/2012 |
Shortridge, Rebecca |
(4/18/2012)
(Network Admin (excluding Names Admin))
Computer space issue.
(4/20/2012)
|
[odd: 4/20/2012] |
Andy Rasmussen |
| 8360 |
4/18/2012 |
Misic, Mark |
(4/16/2012)
(Classroom Technology Issues)
Investigate ceiling speakers sound issue in BH 301.
(4/20/2012)
|
[odd: 4/18/2012] |
Patricia Bernhardt |
| 8356 |
4/13/2012 |
Hintzsche, Candy |
(4/11/2012)
(Printer Troubleshooting)
Troubleshoot inoperable printer.
(4/13/2012)
|
[odd: 4/13/2012] |
John Fudacz |
| 8353 |
4/13/2012 |
Myers, Pat |
(4/6/2012)
(Special Projects)
Reformat NIU laptop for home use.
(4/13/2012)
|
[odd: 4/13/2012] |
John Fudacz |
| 8357 |
4/12/2012 |
Downing, Chuck |
(4/11/2012)
(Special Projects)
Provide tech support for OM&IS event in BH 301 at 6:45 p.m.
(4/12/2012)
|
[odd: 4/12/2012] |
John Fudacz |
| 8346 |
4/9/2012 |
Misic, Mark |
(4/2/2012)
(Special Projects)
Student organization web pages project.
(4/9/2012)
|
[odd: 4/9/2012] |
Henry Horrell |
| 8352 |
4/6/2012 |
Anderson, Sue |
(4/4/2012)
(Special Projects)
Setup 2 network printers and install Kaseya on laptop.
(4/9/2012)
|
[odd: 4/6/2012] |
John Fudacz |
| 8351 |
4/6/2012 |
Misic, Mark |
(4/3/2012)
(Special Projects)
Identify COB applications for Citrix (cloud) environment for the labs (per Chuck Schumann).
(4/5/2012)
|
[odd: 4/6/2012]4/5 Emailed the COB Lab Base Image for Fall 2012 for reference, noting the addition of Idea 7.1 and Winning Major Sales. |
Patricia Bernhardt |
| 8341 |
4/6/2012 |
Misic, Mark |
(3/23/2012)
(Special Projects)
Is there a mobile app that can be used with our surveillance system?
(4/6/2012)
|
[odd: 4/6/2012] |
Andy Rasmussen |
| 8342 |
4/6/2012 |
Misic, Mark |
(3/23/2012)
(Special Projects)
Research whether RISE has anything that would allow publishing the broadcasts to a website.
(4/15/2012)
|
[odd: 4/6/2012] |
Andy Rasmussen |
| 8326 |
4/6/2012 |
Fudacz, John |
(3/19/2012)
(Special Projects)
Test out Kaseya ticketing feature and keep log of pros/cons.
(4/9/2012)
|
[odd: 4/6/2012]3/26 Work in progress; adding test requests almost on a daily basis. 4/9 Emailed preliminary assessment to Mark and John. |
Jeanette Biava |
| 8350 |
4/5/2012 |
Anderson, Sue |
(4/3/2012)
(PC Setups)
Need some assistance in getting a new MacBook setup with Bootcamp.
(4/4/2012)
|
[odd: 4/5/2012] |
John Fudacz |
| 8333 |
4/5/2012 |
Rosborough, Rhonda |
(3/20/2012)
(PC Setups)
New computer install.
(4/4/2012)
|
[odd: 4/5/2012] |
John Fudacz |
| 8332 |
4/5/2012 |
Ross, Kristy |
(3/20/2012)
(PC Setups)
New computer install.
(4/4/2012)
|
[odd: 4/5/2012] |
John Fudacz |
| 8338 |
4/5/2012 |
Misic, Mark |
(3/21/2012)
(Lab Issues)
Investigate install requirements for
Finance's Trading Technologies.
(4/12/2012)
|
[odd: 04/5/2012] |
Patricia Bernhardt |
| 8329 |
4/4/2012 |
Blanc, Steve |
(3/20/2012)
(PC Setups)
New computer install.
(4/18/2012)
|
[odd: 4/4/2012] |
John Fudacz |
| 8335 |
4/4/2012 |
Cripe, Brad |
(3/20/2012)
(PC Setups)
New computer install.
(4/4/2012)
|
[odd: 4/4/2012] |
John Fudacz |
| 8343 |
4/4/2012 |
Fudacz, John |
(3/26/2012)
(Software Problems)
Install / update SAS in FINA lab.
(4/4/2012)
|
[odd: 4/4/2012] |
John Fudacz |
| 8344 |
4/4/2012 |
Fudacz, John |
(3/26/2012)
(Miscellaneous)
Track down all laptops and extra PCs that do not have Kaseya installed. Make a list of all those who do not wish to have Kaseya installed.
(7/23/2012)
|
[odd: 4/11/2012] |
John Fudacz |
| 8331 |
4/4/2012 |
Listy, Angie |
(3/20/2012)
(PC Setups)
New computer install.
(4/4/2012)
|
[odd: 4/4/2012] |
John Fudacz |
| 8330 |
4/4/2012 |
Matuszewski, Linda |
(3/20/2012)
(PC Setups)
New computer install.
(4/4/2012)
|
[odd: 4/4/2012] |
John Fudacz |
| 8347 |
4/4/2012 |
Salmon, Mona |
(4/2/2012)
(Network Admin (excluding Names Admin))
Change the login access on the MBA Program workroom computer.
(4/4/2012)
|
[odd: 4/4/2012] |
John Fudacz |
| 8303 |
4/1/2012 |
Misic, Mark |
(2/28/2012)
(Special Projects)
Learn how to use Smartpen.
|
[odd: 4/1/2012]Tricia has pen and is learning the process as well. |
Kelsey Johnson |
| 8313 |
4/1/2012 |
Solomon, Patty |
(3/1/2012)
(Special Projects)
Separate FINA 505 PPT presentations into Parts A & B as noted on sheet. Add template and beginning/ending slides to each.
(3/13/2012)
|
[odd: 4/1/2012] |
Henry Horrell |
| 8154 |
3/31/2012 |
Gowen, Chuck |
(10/31/2011)
(Classroom Technology Issues)
Find replacement speakers for Aud.
(4/24/2012)
|
|
Andy Rasmussen |
| 8325 |
3/26/2012 |
Fudacz, John |
(3/19/2012)
(PC Setups)
Update all COBTech laptops to match netbook software.
(3/26/2012)
|
[odd: 3/26/2012] |
John Fudacz |
| 8340 |
3/23/2012 |
Subramony, Mahesh |
(3/22/2012)
(Special Projects)
Install software on MACbook Pro in the afternoon.
(3/23/2012)
|
[odd: 3/23/2012] |
John Fudacz |
| 8339 |
3/23/2012 |
Mantzke, Kate |
(3/21/2012)
(Classroom Technology Issues)
The mechanism inside the cabinet (PC, document camera, etc.) in BH 127 makes a loud screeching noise.
(3/30/2012)
|
[odd: 3/23/2012]3/22 Rob Peterson reported the same problems. Could not duplicate the problem. Present in the room when Kathleen McFadden booted up. Nothing happened, but she did report that the loud noise has been happening on a hit-and-miss basis during |
Patricia Bernhardt |
| 8336 |
3/23/2012 |
Pleckham, Phyllis |
(3/20/2012)
(Lab Issues)
Install SAS program with current updates on FINA computer lab.
(3/26/2012)
|
[odd: 3/23/2012] |
Andy Rasmussen |
| 8334 |
3/22/2012 |
Buhrow, Amy |
(3/20/2012)
(Software Problems)
Receiving error message DO28 when attaching files to email messages.
(3/22/2012)
|
[odd: 3/22/2012] |
Andy Rasmussen |
| 8337 |
3/22/2012 |
Hintzsche, Candy |
(3/20/2012)
(Software Problems)
GroupWise error co5d pops up randomly on office PC.
(3/22/2012)
|
[odd: 3/22/2012] |
Andy Rasmussen |
| 8328 |
3/21/2012 |
Young, Cass |
(3/19/2012)
(Names Admin)
Provide login information for accessing the NIU wireless.
(3/23/2012)
|
[odd: 3/21/2012]3/19 Told user the login information for NIUwireless is the same as Novell; still not able to access and asked for assistance. |
John Fudacz |
| 8327 |
3/21/2012 |
Devona, Sandy |
(3/19/2012)
(Blackboard Emails)
Receiving error message when opening or saving database on Blackboard.
(3/21/2012)
|
[odd: 3/21/2012]3/19 Emailed user some suggestions and waiting for feedback. 3/21 File sent to ITS and due to security settings within the file, the fix was to zip the file before posting to Blackboard. |
Patty Solomon |
| 8317 |
3/20/2012 |
Janoukovec, Matt |
(3/6/2012)
(PC Setups)
New PC install (4).
(3/19/2012)
|
[odd: 3/20/2012] |
John Fudacz |
| 8305 |
3/16/2012 |
Solomon, Patty |
(2/29/2012)
(Training-Software)
Provide visual instruction to Luke on publishing a FINA 505 presentation in Articulate.
(3/16/2012)
|
[odd: 3/16/2012] |
Henry Horrell |
| 8322 |
3/16/2012 |
Linden, Rowene |
(3/8/2012)
(Special Projects)
Update PC with MS Office 2010 during spring break.
(3/14/2012)
|
[odd: 3/16/2012] |
John Fudacz |
| 8324 |
3/14/2012 |
Pleckham, Phyllis |
(3/9/2012)
(Hardware Problems)
Baseline computer in BH 236A is running kind of loud.
(3/29/2012)
|
[odd: 3/14/2012]Note: Either a spare is needed or a new one purchased. |
John Fudacz |
| 8323 |
3/12/2012 |
McDonald, Brad |
(3/8/2012)
(Hardware Problems)
Unable to login to office computer.
(3/12/2012)
|
[odd: 3/12/2012]Note: Needs PC reformat. |
John Fudacz |
| 8321 |
3/12/2012 |
Tolappa, Maya |
(3/8/2012)
(General Inquiries)
Can office PC be upgraded to a faster one?
(3/13/2012)
|
[odd: 3/12/2012]Note: Department needs to determine this. |
John Fudacz |
| 8320 |
3/9/2012 |
Buhrow, Amy |
(3/6/2012)
(Special Projects)
Need assistance with solution re: two power strips coming from one outlet in office.
(3/9/2012)
|
[odd: 3/9/2012]Work in progress. |
John Fudacz |
| 8319 |
3/9/2012 |
Rajula, Pradeep |
(3/6/2012)
(Lab Issues)
Problem with printer #269539 in the MML.
(3/6/2012)
|
[odd: 3/9/2012]- power cycle printer. |
Patricia Bernhardt |
| 8318 |
3/8/2012 |
McFadden, Kathleen |
(3/6/2012)
(Classroom Technology Issues)
Install Microsoft Visio in BH 127.
(3/8/2012)
|
[odd: 3/8/2012] |
John Fudacz |
| 8307 |
3/6/2012 |
Solomon, Patty |
(2/29/2012)
(Special Projects)
Make last slide in each FINA 505 presentation published thus far to match slide 2 header rather than beginning slide. Each will need to be republished.
(3/1/2012)
|
[odd: 3/6/2012]Please let me know as each is republished. Last slide redo's include: Personal Introduction, Course Overview, An Overview of... (Part A) & (Part B), Time Value of Money (Part A) & (Part B) |
Henry Horrell |
| 8316 |
3/6/2012 |
Labrecque, Lauren |
(3/2/2012)
(Hardware Problems)
Laptop will not turn on.
(3/5/2012)
|
[odd: 3/6/2012]3/5 User resolved problem and sent copy of error message to archive. |
John Fudacz |
| 8315 |
3/6/2012 |
Listy, Angie |
(3/2/2012)
(Special Projects)
Install most current version of SPSS on Brad Cripes' office PC.
(3/5/2012)
|
[odd: 3/6/2012] |
John Fudacz |
| 8304 |
3/6/2012 |
Misic, Mark |
(2/28/2012)
(Lab Issues)
Determine actual cost per page for B&W printing.
(3/9/2012)
|
[odd: 3/6/2012] |
Patricia Bernhardt |
| 8311 |
3/6/2012 |
Misic, Mark |
(2/29/2012)
(Special Projects)
Update COBTech mailbox maintenance process and refresh full-time staff on procedure.
(3/6/2012)
|
[odd: 3/6/2012]3/5 Submitted updated procedure to Mark; given to staff for review. 3/6 Document updated again and approved. |
Jeanette Biava |
| 8293 |
3/5/2012 |
Chamberlain, Michael |
(2/20/2012)
(Email Issue)
Add to COBMail Group - Business Admin & Finance
(2/20/2012)
|
[odd: 3/5/2012] |
Kelsey Johnson |
| 8292 |
3/5/2012 |
Lugo, Missy |
(2/20/2012)
(Announcements)
Announcement Request - Destination Grad. flyer 2012
(2/20/2012)
|
[odd: 3/5/2012] |
Kelsey Johnson |
| 8714 |
3/5/2012 |
Buffington, Kathi |
(3/1/2013)
(PC Setups)
Install Office 2010 on Ugrad PCs
(3/2/2013)
|
[odd: 3/5/2012] |
John Fudacz |
| 8290 |
3/5/2012 |
Neeley, Lynn |
(2/20/2012)
(PC Setups)
Install MS 2010 on office computer.
(2/27/2012)
|
[odd: 3/5/2012] |
John Fudacz |
| 8314 |
3/5/2012 |
Zahay-Blatz, Debra |
(3/1/2012)
(Lab Issues)
Citrix issues while conducting Anywhere Lab session in BH 111.
(3/6/2012)
|
[odd: 3/5/2012]3/2 Client requested possibly coming to class on Tuesday, March 6.
3/6/2012 - Abe, John and Tricia attended the class. No Issues occurred/all questions answered. |
Patricia Bernhardt |
| 8291 |
3/5/2012 |
Pustilnik, Ilya |
(2/20/2012)
(Student Organizations)
Give Web Server Access in order to change e-board status, upload ALPFA calendar & folders.
(3/5/2012)
|
[odd: 3/5/2012] |
Andy Rasmussen |
| 8295 |
3/2/2012 |
Kiel, Adam |
(2/23/2012)
(Training-Podium)
Podium training for Barsema Auditorium.
(3/2/2012)
|
[odd: 4/2/2012] Sent notice to Adam that training is scheduled for Friday, March 2 at 2:00 P.M. Adam has not confirmed appointment yet. |
Patricia Bernhardt |
| 8300 |
3/1/2012 |
Misic, Mark |
(2/27/2012)
(Special Projects)
Research Electronic Grading
(2/28/2012)
|
[odd: 3/1/2012] |
Henry Horrell |
| 8298 |
2/29/2012 |
Gowen, Chuck |
(2/24/2012)
(Special Projects)
Re-image office PC.
(2/27/2012)
|
[odd: 2/29/2012] |
John Fudacz |
| 8299 |
2/29/2012 |
Towell, Beth |
(2/27/2012)
(Printer Troubleshooting)
Office printer is no longer operational.
(2/28/2012)
|
[odd: 2/29/2012] |
John Fudacz |
| 8289 |
2/29/2012 |
Misic, Mark |
(2/17/2012)
(Lab Issues)
YTD report & forcast on lab commodities
(3/9/2012)
|
[odd: 2/29/2012] |
Patricia Bernhardt |
| 7799 |
2/29/2012 |
Misic, Mark |
(4/25/2011)
(Special Projects)
Create Barsema Hall way-finding app
(3/7/2012)
|
|
Andy Rasmussen |
| 7950 |
2/29/2012 |
Misic, Mark |
(7/18/2011)
(Special Projects)
Create an MBA app that contains info of alumni including location and other profile info.
(3/20/2012)
|
|
Andy Rasmussen |
| 8296 |
2/27/2012 |
Listy, Angie |
(2/23/2012)
(Hardware Problems)
Troubleshoot scanner problem.
(3/12/2012)
|
[odd: 2/27/2012] |
John Fudacz |
| 8297 |
2/27/2012 |
Kubasiak, Cindy |
(2/23/2012)
(Special Projects)
Make name sign for visiting professor.
(2/23/2012)
|
[odd: 2/27/2012] |
Andy Rasmussen |
| 8288 |
2/24/2012 |
D'Andrea, Anthony |
(2/10/2012)
(PC Setups)
Reformat and set up computer for ACR Dirctor.
(2/17/2012)
|
[odd: 2/24/2012] |
John Fudacz |
| 8287 |
2/24/2012 |
McCoy, Bill |
(2/10/2012)
(PC Setups)
New computer setup.
(2/15/2012)
|
[odd: 2/24/2012] |
John Fudacz |
| 8294 |
2/24/2012 |
McFadden, Kathleen |
(2/22/2012)
(Hardware Problems)
Troubleshoot no sound on office PC.
(2/24/2012)
|
[odd: 2/24/2012] |
John Fudacz |
| 8283 |
2/18/2012 |
Fudacz, John |
(2/8/2012)
(Database Updates)
Take inventory of all outstanding ELC computers.
(2/18/2012)
|
[odd: 2/15/2012] |
John Fudacz |
| 8282 |
2/15/2012 |
Fudacz, John |
(2/8/2012)
(Software Problems)
Investigate possibility of adding SPSS to McAfee white list.
(3/9/2012)
|
[odd: 2/15/2012] |
John Fudacz |
| 8271 |
2/15/2012 |
Misic, Mark |
(1/30/2012)
(Special Projects)
Install cameras in ACCY conference room & LPDC
(3/1/2012)
|
[odd: 2/15/2012] |
Andy Rasmussen |
| 8278 |
2/13/2012 |
Fudacz, John |
(2/6/2012)
(PC Setups)
Create image for new Acer netbooks and deploy it on all five.
(2/13/2012)
|
[odd: 2/13/2012] |
John Fudacz |
| 8286 |
2/13/2012 |
McFadden, Kathleen |
(2/9/2012)
(Classroom Technology Issues)
Assess projector lighting in BH 127.
(2/13/2012)
|
[odd: 2/13/2012] |
John Fudacz |
| 8285 |
2/13/2012 |
Misic, Mark |
(2/9/2012)
(Classroom Technology Issues)
Re-image podium image in BH 133; GroupWise is missing.
(2/9/2012)
|
[odd: 2/13/2012] |
John Fudacz |
| 8276 |
2/13/2012 |
Weyland, Cassie |
(1/30/2012)
(PC Setups)
New computers setup (OTA lab).
(5/1/2012)
|
[odd: 2/13/2012] 2/17 - waiting for furniture to be installed. 4/10 Another surge protector needs to be ordered. |
John Fudacz |
| 8698 |
2/13/2012 |
Misic, Mark |
(2/13/2013)
(Special Projects)
Help setup 340 for OMIS open house.
(2/13/2013)
|
[odd: 2/13/2012] |
Luke Finnan |
| 8284 |
2/10/2012 |
Chen, Mengting |
(2/8/2012)
(Lab Issues)
Station 04 in the AAC Lab may have a virus (notice appeared during use of IE).
|
[odd: 2/10/2012]Work in progress. |
John Fudacz |
| 8266 |
2/10/2012 |
Fudacz, John |
(1/26/2012)
(Database Updates)
Fix back end of inventory database.
Issues with current inventory DB:
- Incorrect workgroups/departments showing in reports (CPA --> CPAREVIEW, POD --> Podium, MBAV & MBAX --> MBA, Undergrad, OUTR --> ACR
- Double entries in reports (UBUS <--> POD, som
(3/9/2012)
|
[odd: 2/10/2012] |
Andy Rasmussen |
| 8281 |
2/9/2012 |
Euhus, Angie |
(2/7/2012)
(General Inquiries)
Is it possible to upgrade Brian Wilk's office PC to a better computer?
(3/6/2012)
|
[odd: 2/9/2012] 2/17 - waiting to hear from Brian Wilk. |
John Fudacz |
| 8280 |
2/9/2012 |
Misic, Mark |
(2/7/2012)
(Classroom Technology Issues)
Check the brightness of the projector bulbs in BH 301.
(2/9/2012)
|
[odd: 2/9/2012] |
John Fudacz |
| 8279 |
2/8/2012 |
Kluempfer, Don |
(2/6/2012)
(Special Projects)
Install SPSS and GroupWise on new office PC.
(2/8/2012)
|
[odd: 2/8/2012] |
John Fudacz |
| 8236 |
2/7/2012 |
Misic, Mark |
(1/17/2012)
(Special Projects)
Collect inventory data from all teams for replacement cost estimate.
(3/9/2012)
|
[odd: 2/7/2012] |
Mark Misic |
| 8272 |
2/7/2012 |
Ellis, Jennifer |
(1/30/2012)
(Web Maintenance)
Display blog & appointment calendar on LPDC touchscreen web site
(3/26/2012)
|
[odd: 2/7/2012] |
Andy Rasmussen |
| 8270 |
2/6/2012 |
Listy, Angie |
(1/27/2012)
(Special Projects)
Prepare 14 computers for surplus.
(2/29/2012)
|
[odd: 2/6/2012] |
John Fudacz |
| 8277 |
2/3/2012 |
Misic, Mark |
(1/30/2012)
(Special Projects)
Setup & test Live Chat
(2/24/2012)
|
[odd: 2/3/2012] |
Andy Rasmussen |
| 8273 |
2/1/2012 |
McFadden, Kathleen |
(1/30/2012)
(Hardware Problems)
Desktop computer stopped working; also remove LaserJet 5 Plus printer from office.
(2/17/2012)
|
[odd: 2/1/2012]Work in progress. |
John Fudacz |
| 8275 |
2/1/2012 |
Stewart, Kelly |
(1/30/2012)
(Printer Setup)
New printer setup in BH 328C.
(2/6/2012)
|
[odd: 2/1/2012] |
John Fudacz |
| 8274 |
2/1/2012 |
Towell, Beth |
(1/30/2012)
(Printer Troubleshooting)
Receiving printer error 59.99 on HP LaserJet 3500.
(2/11/2012)
|
[odd: 2/1/2012] 2/1 - will need a quote from a printer repair specialist. |
John Fudacz |
| 8268 |
2/1/2012 |
Chung, Jae |
(1/26/2012)
(Network Admin (excluding Names Admin))
Need access to Beta Alpha Psi website for maintenance purposes.
(1/27/2012)
|
[odd: 2/1/2012] |
Andy Rasmussen |
| 8234 |
1/31/2012 |
Fudacz, John |
(1/17/2012)
(Security - Technology (Spam, Viruses, etc.))
Identify vulnerable network printers throughout the COB and update firmware.
(1/31/2012)
|
[odd: 1/31/2012] |
John Fudacz |
| 8269 |
1/31/2012 |
Zahay-Blatz, Debra |
(1/27/2012)
(Hardware Problems)
Unable to connect remotely.
(1/30/2012)
|
[odd: 1/31/2012]Emailed user and awaiting a response. 1/30 Now works; IP address is different. |
John Fudacz |
| 8223 |
1/31/2012 |
Janouskovec, Matt |
(1/9/2012)
(Special Projects)
Install Django on COB Webserver to run ELC management application
(3/6/2012)
|
[odd: 1/31/2012]3/6 Installed; request closed out as there is no further action. |
Andy Rasmussen |
| 8233 |
1/31/2012 |
Misic, Mark |
(1/13/2012)
(Web Maintenance)
Update Directory Kiosk 'space' page to be database driven.
(2/14/2012)
|
[odd: 1/20/2012]Need to fix formatting & add necessary locations |
Andy Rasmussen |
| 8219 |
1/27/2012 |
Misic, Mark |
(1/5/2012)
(Special Projects)
Setup web kiosks to print to the Pharos printer.
(2/29/2012)
|
[odd: 1/11/2012] 2/1 - printing from web sites work. Mark also requested printing from PDFs and Citrix, which will take extra configuration. |
John Fudacz |
| 8265 |
1/27/2012 |
Misic, Mark |
(1/25/2012)
(Special Projects)
Install Camtasia on Rebecca Shortridge's office PC.
(1/26/2012)
|
[odd: 1/27/2012] |
John Fudacz |
| 8264 |
1/27/2012 |
Myers, Pat |
(1/25/2012)
(Printer Troubleshooting)
Dr. Prabhaker's printer displaying error message that fuser is hot.
(2/17/2012)
|
[odd: 1/27/2012]Work in progress. |
John Fudacz |
| 8267 |
1/27/2012 |
Schoenbachler, Denise |
(1/26/2012)
(Hardware Problems)
Laptop will not connect through Blackberry tether, desktop shortcuts disappeared, etc.
(1/26/2012)
|
[odd: 1/27/2012] Andy completed. |
John Fudacz |
| 8262 |
1/27/2012 |
Van Den Broek, Rachel |
(1/24/2012)
(PC Setups)
Setup MBA laptop for NIU use.
(1/25/2012)
|
[odd: 1/27/2012] |
John Fudacz |
| 8263 |
1/27/2012 |
Weyland, Cassie |
(1/25/2012)
(Special Projects)
Install Windows 7 on office PC.
(2/1/2012)
|
[odd: 1/27/2012]Work in progress. |
John Fudacz |
| 8254 |
1/27/2012 |
Zahay-Blatz, Debra |
(1/23/2012)
(Lab Issues)
Upgrade existing SPSS 19 on Citrix.
(1/27/2012)
|
[odd: 1/27/2012] |
Patricia Bernhardt |
| 8259 |
1/27/2012 |
Kopp, Brad |
(1/24/2012)
(Network Admin (excluding Names Admin))
Need access to FMA website for maintenance purposes.
(1/25/2012)
|
[odd: 1/27/2012] |
Andy Rasmussen |
| 8249 |
1/27/2012 |
Misic, Mark |
(1/20/2012)
(Special Projects)
Follow up with Dan Weilbaker regarding expectations for technology to support WCSO event.
(2/15/2012)
|
[odd: 1/27/2012] |
Andy Rasmussen |
| 8250 |
1/27/2012 |
Misic, Mark |
(1/20/2012)
(Special Projects)
Follow up with Rick Ridnour regarding the technology needs for the CDW presentation in early February.
(1/31/2012)
|
[odd: 1/27/2012] |
Andy Rasmussen |
| 8260 |
1/26/2012 |
Labrecque, Lauren |
(1/24/2012)
(Hardware Problems)
Laptop battery not holding a charge and may be dead.
(1/26/2012)
|
[odd: 1/26/2012] |
John Fudacz |
| 8261 |
1/26/2012 |
Mackie, Brian |
(1/24/2012)
(Network Admin (excluding Names Admin))
Setup OM&IS Sharepoint account (with similar settings to Belief).
(1/27/2012)
|
[odd: 1/26/2012] |
Andy Rasmussen |
| 8258 |
1/25/2012 |
Weyland, Cassie |
(1/23/2012)
(General Inquiries)
How do you increase the security setting on a PDF file?
(1/25/2012)
|
[odd: 1/25/2012] |
John Fudacz |
| 8252 |
1/25/2012 |
Misic, Mark |
(1/20/2012)
(Special Projects)
Provide 'big picture' answer regarding the lab headcounts from last semester.
(1/30/2012)
|
[odd: 1/25/2012] |
Patricia Bernhardt |
| 8257 |
1/25/2012 |
Devona, Sandy |
(1/23/2012)
(Classroom Technology Issues)
The projector image is very dark on the screen [333 and 133].
(1/25/2012)
|
[odd: 1/25/2012] |
Andy Rasmussen |
| 8255 |
1/25/2012 |
Euhus, Angie |
(1/23/2012)
(Special Projects)
Connect Jesse Segers GroupWise to his Outlook account on his laptop.
(1/25/2012)
|
[odd: 1/25/2012] |
Andy Rasmussen |
| 8246 |
1/25/2012 |
Sasitorn, Sira |
(1/19/2012)
(Network Admin (excluding Names Admin))
Need access to Ascend website for maintenance purposes.
(1/20/2012)
|
[odd: 1/25/2012] |
Andy Rasmussen |
| 8256 |
1/25/2012 |
Wilk, Brian |
(1/23/2012)
(Network Admin (excluding Names Admin))
Unable to log in to his office PC.
(1/27/2012)
|
[odd: 1/25/2012] |
Andy Rasmussen |
| 8244 |
1/24/2012 |
Duvall, Claire |
(1/18/2012)
(Special Projects)
Prepare MBA CPU for surplus.
(1/24/2012)
|
[odd: 1/24/2012] |
John Fudacz |
| 8242 |
1/24/2012 |
Myers, Pat |
(1/18/2012)
(Special Projects)
Clean computer and set up in copy room.
(2/6/2012)
|
[odd: 1/24/2012] |
John Fudacz |
| 8253 |
1/24/2012 |
Misic, Mark |
(1/20/2012)
(General Inquiries)
Is the Tech line affected by NIUTel's goal to eliminate 752 numbers on campus?
(2/1/2012)
|
[odd: 1/24/2012]1/31 Informed that we cannot keep current COBTech phone number. In May the number will be changed to 753-3333. |
Patricia Bernhardt |
| 8248 |
1/24/2012 |
Ellis, Jennifer |
(1/19/2012)
(Special Projects)
Post pictures, captions, and welcome blurb to LPDC touchscreen.
(1/26/2012)
|
[odd: 1/24/2012] |
Andy Rasmussen |
| 8251 |
1/24/2012 |
Euhus, Angie |
(1/20/2012)
(General Inquiries)
Was the phone in BH 213 not programmed for a reason?
(1/23/2012)
|
[odd: 1/24/2012] |
Andy Rasmussen |
| 8247 |
1/23/2012 |
Euhus, Angie |
(1/19/2012)
(Network Admin (excluding Names Admin))
Setup MGMTAssess folder.
(1/25/2012)
|
[odd: 1/23/2012] |
Andy Rasmussen |
| 8235 |
1/23/2012 |
Lambogo, Nurul |
(1/17/2012)
(Network Admin (excluding Names Admin))
Need access to Women in Business Professions site for maintenance purposes.
(1/20/2012)
|
[odd: 1/23/2012] |
Andy Rasmussen |
| 8241 |
1/20/2012 |
Euhus, Angie |
(1/18/2012)
(PC Setups)
Set up Brian Wilk's computer in BH 245W.
(1/20/2012)
|
[odd: 1/20/2012] |
John Fudacz |
| 7984 |
1/20/2012 |
Fudacz, John |
(8/4/2011)
(Database Updates)
Proof read / update inventory database.
(1/26/2012)
|
[odd: 8/15/2011]NOTE: MUST be completed on January 13, 2012. 1/17 MUST be completed on January 20, 2012. Remaining odd problems were reported to Andy in request ID: 8266 |
John Fudacz |
| 8213 |
1/20/2012 |
Fudacz, John |
(12/20/2011)
(Hardware Problems)
Diagnose/troubleshoot cooling fan problem with Gina Nicolosi's laptop.
(1/20/2012)
|
[odd: 1/20/2012] |
John Fudacz |
| 8240 |
1/20/2012 |
Janoukovec, Matt |
(1/18/2012)
(Special Projects)
Provide a quote for 4 standard lab computers and 1 staff/faculty machine.
(1/30/2012)
|
[odd: 1/20/2012] |
Andy Rasmussen |
| 8243 |
1/20/2012 |
Marcellus, Lori |
(1/18/2012)
(Special Projects)
Set up GroupWise account on smart phone.
(1/23/2012)
|
[odd: 1/20/2012] |
Andy Rasmussen |
| 8245 |
1/20/2012 |
Stewart, Kelly |
(1/18/2012)
(Special Projects)
Provide quote for color printer.
(1/24/2012)
|
[odd: 1/20/2012] |
Andy Rasmussen |
| 8237 |
1/20/2012 |
Zahay-Blatz, Debra |
(1/17/2012)
(General Inquiries)
Do we have the ability to transcribe recorded interviews?
(1/25/2012)
|
[odd: 1/20/2012]Showed the file transcription tool to Debra. Dragon is not going to work for her use. |
Patty Solomon |
| 8239 |
1/19/2012 |
Zahay-Blatz, Debra |
(1/17/2012)
(Special Projects)
Test Citrix app in BH 111 at 9:30 a.m.
(1/19/2012)
|
[odd: 1/19/2012] |
Patricia Bernhardt |
| 8238 |
1/19/2012 |
Henagan, Stephanie |
(1/17/2012)
(Classroom Technology Issues)
Check audio system in BH 210.
(1/23/2012)
|
[odd: 1/19/2012]1/17 Tested iTunes and VCR; both sources working fine; asked user what she was attempting to play. |
Andy Rasmussen |
| 8232 |
1/17/2012 |
Woodruff, Megan |
(1/12/2012)
(Web Maintenance)
Career Compass website changes.
(1/17/2012)
|
[odd: 1/17/2012] |
Kelsey Johnson |
| 8231 |
1/17/2012 |
Misic, Mark |
(1/12/2012)
(Special Projects)
Update the classroom tech info.
(1/12/2012)
|
[odd: 1/17/2012] |
Andy Rasmussen |
| 8214 |
1/13/2012 |
Hart, Brenda |
(1/3/2012)
(PC Setups)
Setup laptop for home work use.
(1/9/2012)
|
[odd: 1/13/2012] |
John Fudacz |
| 8218 |
1/13/2012 |
Kubasiak, Cindy |
(1/5/2012)
(Special Projects)
Clean off laptop.
(1/17/2012)
|
[odd: 1/13/2012] |
John Fudacz |
| 8225 |
1/13/2012 |
Rasmussen, Andy |
(1/9/2012)
(Classroom Technology Issues)
Clean podium computer desktops in preparation for spring semester.
(1/13/2012)
|
[odd: 1/13/2012] |
John Fudacz |
| 8227 |
1/13/2012 |
Misic, Mark |
(1/9/2012)
(Classroom Technology Issues)
Clean up LPDC podium & route audio to projector.
(1/20/2012)
|
[odd: 1/13/2012] |
Andy Rasmussen |
| 8222 |
1/13/2012 |
Preston, Anthony |
(1/9/2012)
(Special Projects)
Install Live Chat feature on MBA website
(1/12/2012)
|
[odd: 1/13/2012] |
Andy Rasmussen |
| 8226 |
1/13/2012 |
Rasmussen, Andy |
(1/9/2012)
(Classroom Technology Issues)
Resolve technology issues found during classroom semester clean-up
(1/13/2012)
|
[odd: 1/13/2012] |
Andy Rasmussen |
| 8229 |
1/12/2012 |
Stewart, Kelly |
(1/10/2012)
(PC Setups)
Move and set up a PC in BH 328B.
(1/13/2012)
|
[odd: 1/12/2012] |
John Fudacz |
| 8201 |
1/12/2012 |
Segers, Jesse |
(12/13/2011)
(Training-Podium)
Podium training in BH 127 (after January 5).
(1/10/2011)
|
[odd: 1/12/2012] |
Andy Rasmussen |
| 8228 |
1/11/2012 |
Docking, Diane |
(1/9/2012)
(Hardware Problems)
Issue with office PC monitor.
(2/17/2012)
|
[odd: 1/11/2012]1/9 Work in progress. |
John Fudacz |
| 8224 |
1/11/2012 |
Misic, Mark |
(1/9/2012)
(Special Projects)
Search BUS-ADM for sensitive/restricted materials, including Social Security information & creditcard info. Also develop recurring process for doing this.
(2/28/2012)
|
[odd: 1/11/2012] |
Andy Rasmussen |
| 8217 |
1/10/2012 |
Misic, Mark |
(1/3/2012)
(Special Projects)
Install Camtasia on ACCY office computers: Churyk, Cripe, Dzuranin, Lee, Madlinger, Mantzke, Matuszewski, Phelan, Riley, Rosborough, and Yu.
(1/12/2012)
|
[odd: 1/10/2012] |
John Fudacz |
| 8220 |
1/9/2012 |
Briscoe, Jon |
(1/5/2012)
(Special Projects)
Transferring old media on zip drives.
(1/24/2012)
|
[odd: 1/9/2012]1/24 User never brought files. |
John Fudacz |
| 8221 |
1/9/2012 |
Brown, Paula |
(1/5/2012)
(Software Problems)
Not listed in GroupWise as a retiree.
(1/25/2012)
|
[odd: 1/9/2012]1/6 Issue currently in ITS jurisdiction. |
Andy Rasmussen |
| 8209 |
1/6/2012 |
Kubasiak, Cindy |
(12/19/2011)
(Special Projects)
Clean 2 computers in BH 245V.
(1/3/2012)
|
[odd: 1/6/2012] |
John Fudacz |
| 8215 |
1/6/2012 |
Zerull, Phyllis |
(1/3/2012)
(Miscellaneous)
Move computer and printer to MGMT (BH 245D).
(1/6/2012)
|
[odd: 1/6/2012] |
John Fudacz |
| 8212 |
1/6/2012 |
Kloster, Sheila |
(12/20/2011)
(Software Problems)
Novell GroupWise address book is missing and need it installed.
(1/10/2012)
|
[odd: 1/6/2012]12/20 Issue currently in ITS jurisdiction. ITS has tried to contact Sheila multiple times with no success, need to follow up with Sheila |
Andy Rasmussen |
| 8216 |
1/5/2012 |
Downing, Chuck |
(1/3/2012)
(General Inquiries)
Does the COB have access to Adobe Premier Elements 10?
(1/7/2012)
|
[odd: 1/5/2012] |
Patricia Bernhardt |
| 8210 |
1/3/2012 |
Kloster, Sheila |
(12/19/2011)
(Web Maintenance)
Update ELC website (coaches page; bio; upcoming/past projects).
(12/23/2012)
|
[odd: 1/3/2012] |
Kelsey Johnson |
| 8208 |
1/3/2012 |
Euhus, Angie |
(12/19/2011)
(Hardware Problems)
Check computer for virus; it runs extremely slow.
(1/3/2012)
|
[odd: 1/3/2012]Note: Waiting for user to be present/available. 1/3 Possibly recommend more RAM. |
John Fudacz |
| 8211 |
1/3/2012 |
Jensen, Gerry |
(12/19/2011)
(Hardware Problems)
Problem with second monitor; periodically goes black.
(1/9/2012)
|
[odd: 1/3/2012] |
John Fudacz |
| 8207 |
1/3/2012 |
Misic, Mark |
(12/19/2011)
(Special Projects)
Update the web kiosk screensavers from Fall 2011 to Spring 2012 info.
(1/3/2012)
|
[odd: 1/3/2012] |
John Fudacz |
| 8202 |
1/3/2012 |
Segers, Jesse |
(12/13/2011)
(PC Setups)
Setup laptop (visiting professor, MGMT).
(1/4/2012)
|
[odd: 1/3/2012] |
John Fudacz |
| 8199 |
12/19/2011 |
Fudacz, John |
(12/12/2011)
(PC Setups)
Reformat Undergrad laptop for Megan Woodruff.
(12/19/2011)
|
[odd: 12/19/2011] |
John Fudacz |
| 8206 |
12/16/2011 |
Kaczka, Michele |
(12/13/2011)
(Special Projects)
Not receiving registration forms for some of the MKTG events.
(12/16/2011)
|
[odd: 12/16/2011] |
Kelsey Johnson |
| 8205 |
12/15/2011 |
Kaczka, Michele |
(12/13/2011)
(Special Projects)
Provide spreadsheets of individuals that have registered for indiciated events.
(12/15/2011)
|
[odd: 12/15/2011] |
Kelsey Johnson |
| 8203 |
12/15/2011 |
Preston, Anthony |
(12/13/2011)
(Web Maintenance)
Post updated fast-trak brochure to site.
(12/14/2011)
|
[odd: 12/15/2011] |
Kelsey Johnson |
| 8204 |
12/15/2011 |
Johnson, Jim |
(12/13/2011)
(Software Problems)
HP scanner and Adobe professional software are not working properly.
(12/16/2011)
|
[odd: 12/15/2011] |
John Fudacz |
| 8087 |
12/15/2011 |
Gujjarlapudi, Manoj |
(9/15/2011)
(Printer Troubleshooting)
Some print jobs are by-passing the print release station in the ISL.
(1/13/2012)
|
[odd: 9/20/2011] ITS ticket # 24904 11/7/2011 - print jobs go either to print release or printers so a request was put through to ITS to by-pass print release until end of semester when the labs will be re-imaged to correct all printing issues. |
Patricia Bernhardt |
| 8095 |
12/15/2011 |
Krishnamurthy, Murali |
(9/16/2011)
(Printer Troubleshooting)
Printing issue in the AAC lab: many students unable to print their Word documents or PDF files.
(1/13/2012)
|
[odd: 9/21/2011]Same ITS ticket 24904. 11/01 Labs will be imaged after semester to correct all printing issues. |
Patricia Bernhardt |
| 8200 |
12/14/2011 |
Hepker, Lenita |
(12/12/2011)
(Hardware Problems)
GA computer is not working properly.
(12/15/2011)
|
[odd: 12/14/2011]Work in progress. |
John Fudacz |
| 8194 |
12/12/2011 |
Fudacz, John |
(12/5/2011)
(PC Setups)
Find better PC for Steve Blanc and replace his current one with it.
(12/12/2011)
|
[odd: 12/12/2011] |
John Fudacz |
| 8193 |
12/12/2011 |
Fudacz, John |
(12/5/2011)
(Software Problems)
Troubleshoot Mark Rosenbaum's SPSS license issues.
(12/20/2011)
|
[odd: 12/12/2011]12/20 User was not available for input into the problem. |
John Fudacz |
| 8182 |
12/9/2011 |
Fudacz, John |
(11/21/2011)
(Software Problems)
Configure silent installations of Java and Adobe reader in Kaseya.
(11/29/2011)
|
[odd: 12/9/2011] |
John Fudacz |
| 8198 |
12/9/2011 |
Misic, Mark |
(12/7/2011)
(Miscellaneous)
Prepare a list of current MGMT computer inventory and give to Angie Euhus.
(12/8/2011)
|
[odd: 12/9/2011] |
John Fudacz |
| 8196 |
12/9/2011 |
Weyland, Cassie |
(12/6/2011)
(Printer Troubleshooting)
Troubleshoot MKTG Department printer; it is leaving dark marks across the top and bottom of each page.
(12/16/2011)
|
[odd: 12/9/2011] |
John Fudacz |
| 8053 |
12/9/2011 |
Lenon, Mia |
(8/30/2011)
(Training-Podium)
Classroom podium training for NIU police winter break classes.
(12/2/2011)
|
[odd: 12/9/2011]11/21 NIU police liaison followed up asking when training can take place. |
Andy Rasmussen |
| 8197 |
12/8/2011 |
Sullivan, Ursula |
(12/6/2011)
(General Inquiries)
Do students have network drives to store files?
(12/8/2011)
|
[odd: 12/8/2011] |
Patricia Bernhardt |
| 8195 |
12/7/2011 |
Blanc, Steve |
(12/5/2011)
(Hardware Problems)
Office computer runs extremely slow.
(12/5/2011)
|
[odd: 12/7/2011]Close request. New, different one submitted. |
John Fudacz |
| 8192 |
12/6/2011 |
Zahay-Blatz, Debra |
(12/1/2011)
(Meeting)
Schedule day and time to discuss update to Internet Marketing site.
(12/6/2011)
|
[odd: 12/6/2011] |
Kelsey Johnson |
| 8191 |
12/6/2011 |
Braffet, Sue |
(12/1/2011)
(Network Admin (excluding Names Admin))
Grant student worker and GA proxy rights for businessalumni email account.
(12/5/2011)
|
[odd: 12/6/2011] |
Andy Rasmussen |
| 8189 |
12/5/2011 |
Buffington, Kathi |
(12/1/2011)
(Special Projects)
Install OnBase onto Lori Marcellus' new laptop.
(12/6/2011)
|
[odd: 12/5/2011] |
John Fudacz |
| 8190 |
12/5/2011 |
Fredericks, Elisa |
(12/1/2011)
(Software Problems)
Error messages on laptop that antivirus protection is not turned on.
(12/7/2011)
|
[odd: 12/5/2011] |
John Fudacz |
| 8188 |
12/2/2011 |
Janouskovec, Matt |
(11/30/2011)
(Printer Troubleshooting)
Color LaserJet 3500 printer in the ELC needs repair.
(12/2/2011)
|
[odd: 12/2/2011] |
John Fudacz |
| 8187 |
11/30/2011 |
Vlajcic, Paul |
(11/28/2011)
(Hardware Problems)
Need assistance; unable to open a file on memory stick.
(12/2/2011)
|
[odd: 11/30/2011] |
John Fudacz |
| 8178 |
11/30/2011 |
Palakeel, Jaby |
(11/15/2011)
(Lab Issues)
MML printer with NIU tag #259081 constantly keeps jamming paper.
(11/22/2011)
|
[odd: 11/18/2011] |
Patricia Bernhardt |
| 8148 |
11/30/2011 |
Misic, Mark |
(10/25/2011)
(Special Projects)
Prepare and Deliver iPad workshop
(12/15/2011)
|
[odd: 11/30/2011]11/29 Demo/run through workshop held in BH 140 on December 1 at 2:00 p.m. |
Andy Rasmussen |
| 7975 |
11/30/2011 |
Rasmussen, Andy |
(8/1/2011)
(Special Projects)
Create NIU COB app for Android operating system
(1/25/2012)
|
[odd: 8/31/2011] |
Andy Rasmussen |
| 8186 |
11/30/2011 |
Rosborough, Rhonda |
(11/28/2011)
(Network Admin (excluding Names Admin))
Grant Sharepoint access to Angela Grimaldi.
(11/30/2011)
|
[odd: 11/30/2011] |
Andy Rasmussen |
| 8185 |
11/30/2011 |
Weaver, Connie |
(11/22/2011)
(Network Admin (excluding Names Admin))
Add Summer and Fall 2012 room and events templates to schedule folder.
(11/29/2011)
|
[odd: 11/30/2011] |
Andy Rasmussen |
| 8184 |
11/28/2011 |
Towell, Beth |
(11/21/2011)
(Special Projects)
Assist in setting up laptops and printer for the online course evaluations in the Atrium.
(11/28/2011)
|
[odd: 11/28/2011] |
John Fudacz |
| 8183 |
11/28/2011 |
Towel, Beth |
(11/21/2011)
(Special Projects)
Reserve laptops and IP printer for online course evaluations on November 28 through 30 at 11:00 AM - 2:00 PM.
(11/28/2011)
|
[odd: 11/28/2011] |
Jeanette Biava |
| 8180 |
11/23/2011 |
Rajula, Pradeep |
(11/16/2011)
(Lab Issues)
Replace or re-seat memory for workstation #132-19.
(11/18/2011)
|
[odd: 11/23/2011] |
John Fudacz |
| 8144 |
11/23/2011 |
Waymire, Tammy |
(10/12/2011)
(Blackboard Emails)
Research creating groups in Blackboard to facilitate anonymous reviews of research memos.
(10/27/2011)
|
[odd: 11/23/2011]10/27 Met with Tammy to go over setting this assignment up using Peer Assessment. |
Patty Solomon |
| 8181 |
11/22/2011 |
Kaushik, Pramod |
(11/18/2011)
(Lab Issues)
Problem with start up, etc. on BH 204-22 in the MML.
(11/21/2011)
|
[odd: 11/22/2011] |
Patricia Bernhardt |
| 8172 |
11/22/2011 |
Mills, Ian |
(11/8/2011)
(Special Projects)
Reserve laptops and IP printer for Business Week Best B-school surveys on November 17, 21, and 22 at 10:00 AM - 2:00 PM.
(11/22/2011)
|
[odd: 11/22/2011]Note: Printer was not needed and returned. |
Jeanette Biava |
| 8179 |
11/21/2011 |
Kennedy, Danielle |
(11/16/2011)
(Special Projects)
Server space for NIU MBA Facebook.
(11/21/2011)
|
[odd: 11/21/2011]11/17 Emailed consultant with questions before granting any server space. 11/21 Consultant emailed back explaining what is needed. 11/22 Not capturing any data, just need server space. |
Andy Rasmussen |
| 8157 |
11/17/2011 |
Aase, Gerry |
(11/3/2011)
(PC Setups)
New computer setup.
(11/10/2011)
|
[odd: 11/17/2011]11/8 User requested earlier setup time due to not having a functioning computer that connects to the network. |
John Fudacz |
| 8175 |
11/17/2011 |
Mills, Ian |
(11/14/2011)
(Special Projects)
Assist in setting up laptops and printer for the BusinessWeek Survey.
(11/17/2011)
|
[odd: 11/17/2011]Note: Printer not used. |
John Fudacz |
| 8177 |
11/17/2011 |
O'Neill, Lynn |
(11/15/2011)
(Lab Issues)
Inquiry about the addition of Idea 7 to Citrix. List says it is available, but it's not there. Need ASAP.
(11/17/2011)
|
[odd: 11/17/2011] |
Patricia Bernhardt |
| 8176 |
11/17/2011 |
Buhrow, Amy |
(11/15/2011)
(General Inquiries)
Have the permissions for my SharePoint site changed?
(11/21/2011)
|
[odd: 11/17/2011]Emailed user; haven't gotten a response. Permissions have not changed. Amy will test later. |
Andy Rasmussen |
| 8171 |
11/14/2011 |
Gilbert, Julitta |
(11/8/2011)
(Special Projects)
Produce 5 CDs for xTax team presentations: 1 CD each containing team photo and presentation.
(11/22/2011)
|
[odd: 11/14/2011] |
Henry Horrell |
| 8169 |
11/14/2011 |
Buhrow, Amy |
(11/8/2011)
(Special Projects)
Ensure that Business Week Undergraduate B-school ranking emails get through the NIU system.
(11/14/2011)
|
[odd: 11/14/2011] |
Andy Rasmussen |
| 8162 |
11/14/2011 |
Misic, Mark |
(11/7/2011)
(Special Projects)
Find a permanent fix to the broadcast display so that it does not revert to a partial screen.
(11/15/2011)
|
[odd: 11/14/2011] |
Andy Rasmussen |
| 8159 |
11/11/2011 |
Myers, Pat |
(11/4/2011)
(Announcements)
Post Track and Field event slide show to all the Barsema monitors.
(11/6/2011)
|
[odd: 11/11/2011]Slides created and loaded to 'special events' play list. Set to run on 11/11. |
Kelsey Johnson |
| 8173 |
11/11/2011 |
Hintzsche, Candy |
(11/9/2011)
(Printer Troubleshooting)
Printer producing smudging on the left side of the paper.
(11/11/2011)
|
[odd: 11/11/2011] |
John Fudacz |
| 8174 |
11/11/2011 |
Nicolosi, Gina |
(11/9/2011)
(Hardware Problems)
Error message on laptop: problem with cooling system.
(11/29/2011)
|
[odd: 11/11/2011]Close out; user not able to duplicate error message. |
John Fudacz |
| 8168 |
11/11/2011 |
Palakeel, Jaby |
(11/8/2011)
(Lab Issues)
Paper jam in printer (NIU asset #254000) in the MML.
(11/15/2011)
|
[odd: 11/11/2011]John replaced the rollers; problem persists. |
Patricia Bernhardt |
| 8167 |
11/11/2011 |
Weilbaker, Dan |
(11/7/2011)
(Special Projects)
Test WMS to make sure it will save to the server.
(11/9/2011)
|
[odd: 11/11/2011] |
Patricia Bernhardt |
| 8109 |
11/11/2011 |
Misic, Mark |
(9/26/2011)
(Special Projects)
Create RSS feed that can be used in Blackboard, and on the COB home page
(1/25/2012)
|
[odd: 10/10/2011]10/25 On hold. |
Andy Rasmussen |
| 8158 |
11/11/2011 |
Myers, Pat |
(11/4/2011)
(Special Projects)
Need to reserve the portable microphone for November 11 & 12 event.
(11/8/2011)
|
[odd: 11/11/2011]11/8 No extra microphone needed; Barsema AUD will be utilized. A couple of backup 9-volt batteries requested for the microphones. |
Jeanette Biava |
| 8170 |
11/10/2011 |
Krejca, Austen |
(11/8/2011)
(Lab Issues)
Need assistance accessing the NIU lab applications from home.
|
[odd: 11/10/2011]11/8 Asked user for more information. Called user and walked him through the solution for the .ICA file error. |
Patricia Bernhardt |
| 8163 |
11/10/2011 |
Myers, Pat |
(11/7/2011)
(Special Projects)
Post Athletics Track and Field slide show.
(11/14/2011)
|
[odd: 11/10/2011] |
Andy Rasmussen |
| 8164 |
11/9/2011 |
Liu, Chang |
(11/7/2011)
(Web Maintenance)
Point out or set up links for the OM&IS undergraduate and graduate exit surveys.
(11/8/2011)
|
[odd: 11/9/2011] |
Kelsey Johnson |
| 8166 |
11/9/2011 |
Mooney, Christine |
(11/7/2011)
(Special Projects)
Recover deleted in-box emails.
(11/9/2011)
|
[odd: 11/9/2011]She did not want to pay for the recovery. |
Andy Rasmussen |
| 8161 |
11/8/2011 |
Misic, Mark |
(11/4/2011)
(Miscellaneous)
Move the color printer from the ETL to the ELC.
(11/7/2011)
|
[odd: 11/8/2011] |
John Fudacz |
| 8165 |
11/8/2011 |
Zahay-Blatz, Debra |
(11/7/2011)
(Lab Issues)
Not able to access Modeler through Citrix in the BH 104 lab.
|
[odd: 11/8/2011]11/8/2011 Abe re-boot servers and corrrected issue. |
Patricia Bernhardt |
| 8127 |
11/5/2011 |
Pleckham, Phyllis |
(9/30/2011)
(Miscellaneous)
Reserve a computer lab for the Finance Department for 4 hours (Bloomberg Assessment Test).
|
[odd: 11/5/2011] - reserved. |
Patricia Bernhardt |
| 8152 |
11/4/2011 |
Misic, Mark |
(10/26/2011)
(Special Projects)
Create Career Compass module with Articulate Presenter and compare with Adobe version.
(11/8/2011)
|
[odd: 11/4/2011] |
Henry Horrell |
| 8156 |
11/4/2011 |
Buffington, Kathi |
(11/1/2011)
(PC Setups)
PC setup for Chelsea Smith in BH 201G.
(11/4/2011)
|
[odd: 11/4/2011] |
John Fudacz |
| 8155 |
11/2/2011 |
Palakeel, Jaby |
(10/31/2011)
(Lab Issues)
Workstation BH204-24 does not power on.
(11/7/2011)
|
[odd: 11/2/2011] |
Patricia Bernhardt |
| 8153 |
11/1/2011 |
Fudacz, John |
(10/27/2011)
(Special Projects)
New remote desktop connection method: Michelle DeJean, Kathleen McFadden
(11/1/2011)
|
[odd: 11/1/2011] |
John Fudacz |
| 8136 |
11/1/2011 |
Fudacz, John |
(10/11/2011)
(Announcements)
Plan to inform remote desktop users of mandatory VPN use by November 1st.
(11/1/2011)
|
[odd: 11/1/2011] |
John Fudacz |
| 8093 |
11/1/2011 |
Kaushik, Pramod |
(9/15/2011)
(Hardware Problems)
The computer 104-30 in the AFL has been in 're-imaging' status for the past 2 weeks.
|
[odd: 9/20/2011]ITS ticket #24894 11/1/11 - Applications have been associated to the machine's image and it is now working. |
Patricia Bernhardt |
| 8147 |
10/31/2011 |
Barsema, Dennis |
(10/17/2011)
(PC Setups)
New computer setup.
(10/31/2011)
|
[odd: 10/31/2011]Note: See request form for special instructions. |
John Fudacz |
| 8099 |
10/31/2011 |
LoVotere, Nick |
(9/20/2011)
(Hardware Problems)
Printing issues with computer in copy room.
(10/5/2011)
|
[odd: 10/31/2011] |
John Fudacz |
| 8090 |
10/31/2011 |
Kaushik, Pramod |
(9/15/2011)
(Printer Troubleshooting)
Error message 'perform printer maintenance' on printer #274891 in the AFL Lab.
|
[odd: 9/20/2011] - Extending life of fuser by waiting to perform maint. 10/17 On hold. 11/2 printer now showing FUSER 0.50 ERROR. 11/7/2011 - John F. removed printer from lab to replace the low-voltage power supply unit. 11/11/2011 Low-Voltage Power Supp |
Patricia Bernhardt |
| 8149 |
10/28/2011 |
Fudacz, John |
(10/25/2011)
(Special Projects)
New remote desktop connection method: Chih-Chen Lee, Carol Yu, Lia Gillet, Denise Schoenbachler, Rowene Linden, Sue Braffet, Shannon Taylor, Kelly Stewart, Don Kluemper.
(10/31/2011)
|
[odd: 10/28/2011] |
John Fudacz |
| 8151 |
10/28/2011 |
Weaver, Connie |
(10/26/2011)
(Network Admin (excluding Names Admin))
Grant Sue Anderson 'read only' rights to the Room Schedule templates.
(10/28/2011)
|
[odd: 10/28/2011] |
Andy Rasmussen |
| 8150 |
10/27/2011 |
Buffington, Kathi |
(10/25/2011)
(Special Projects)
Assist in setting up a system whereby a COBUGRAD email is copied to me.
(10/27/2011)
|
[odd: 10/27/2011] |
Andy Rasmussen |
| 8145 |
10/24/2011 |
Janouskovec, Matt |
(10/14/2011)
(Special Projects)
Evaluate the age of ELC Call Center computers and determine whether some of them can be fixed.
(10/24/2011)
|
[odd: 10/24/2011] |
John Fudacz |
| 8137 |
10/21/2011 |
Smith, Brent |
(10/10/2011)
(Training-Podium)
Podium training for Sigma Pi workshop.
(10/21/2011)
|
[odd: 10/21/2011]Note: Ryan Andrules, a student, is helping organize this event. The rooms are 200 (Auditorium), 110, 127, 131, 113, 111, 119, 133, and
300 (tiered classroom).
|
Andy Rasmussen |
| 8146 |
10/18/2011 |
Fredericks, Elisa |
(10/14/2011)
(Special Projects)
Need assistance installing tape recorder software on desktop.
(10/17/2011)
|
[odd: 10/18/2011]Note: User was able to install. |
John Fudacz |
| 8142 |
10/15/2011 |
Myers, Pat |
(10/12/2011)
(Special Projects)
Restore [Rapid Eye] software to office PC.
(10/13/2011)
|
[odd: 10/15/2011] |
John Fudacz |
| 8111 |
10/15/2011 |
Misic, Mark |
(9/26/2011)
(Special Projects)
Give the ELC a quote on customized virtual servers for their applications.
(10/21/2011)
|
[odd: 9/30/2011] |
Andy Rasmussen |
| 8141 |
10/14/2011 |
Myers, Pat |
(10/12/2011)
(Special Projects)
View tape from 10/11/2011 to see who might be wondering around the building late at night.
(10/14/2011)
|
[odd: 1/14/2011] |
Mark Misic |
| 8143 |
10/14/2011 |
Kumar, Laxman |
(10/12/2011)
(Lab Issues)
Computer 132-32 is not working properly in the ISL Lab.
|
[odd: 10/14/2011] Station was RE-imaged and is now working. |
Patricia Bernhardt |
| 8138 |
10/14/2011 |
Zahay-Blatz, Debra |
(10/11/2011)
(Lab Issues)
Test Modeler on Citrix.
(10/19/2011)
|
[odd: 10/14/2011] |
Patricia Bernhardt |
| 8139 |
10/14/2011 |
Aurand, Tim |
(10/11/2011)
(Classroom Technology Issues)
Test A/V equipment in the AUD prior to Enterprise Rent-A-Car presentation.
(10/14/2011)
|
[odd: 10/14/2011]Note: Place 4 chairs on stage. |
Andy Rasmussen |
| 8125 |
10/13/2011 |
Rider, Kyra |
(9/29/2011)
(PC Setups)
New computer setup (front office).
(10/13/2011)
|
[odd: 10/13/2011] |
John Fudacz |
| 8126 |
10/13/2011 |
Rider, Kyra |
(9/29/2011)
(PC Setups)
New computer setup (203B).
(10/10/2011)
|
[odd: 10/13/2011] |
John Fudacz |
| 8140 |
10/13/2011 |
Setterstrom, Andrew |
(10/11/2011)
(Printer Setup)
Add network printer (color) to office PC (328F).
(10/13/2011)
|
[odd: 10/13/2011] |
John Fudacz |
| 8135 |
10/12/2011 |
Mierendorf, John |
(10/10/2011)
(Student Organizations)
Unable to log into the BASA calendar.
(10/31/2011)
|
[odd: 10/12/2011] |
Kelsey Johnson |
| 8133 |
10/12/2011 |
Bender, Brian |
(10/10/2011)
(Printer Setup)
Add color printer to office PC.
(10/11/2011)
|
[odd: 10/12/2011] |
John Fudacz |
| 8119 |
10/12/2011 |
Wozniak, Rich |
(9/28/2011)
(PC Setups)
New computer setup.
(10/17/2011)
|
[odd: 10/12/2011] |
John Fudacz |
| 8134 |
10/12/2011 |
Misic, Mark |
(10/10/2011)
(Software Problems)
Check with ITS regarding Kathleen McFadden's Microsoft Visio 2010 issue.
(10/17/2011)
|
[odd: 10/12/2011] |
Patricia Bernhardt |
| 8034 |
10/12/2011 |
Leon, Luis |
(8/23/2011)
(Special Projects)
Set up BH 300 for an extra viewing room for the Belief Day speaker (5:00 p.m.).
(10/12/2011)
|
[odd: 10/12/2011] |
Andy Rasmussen |
| 8108 |
10/10/2011 |
Listy, Angie |
(9/26/2011)
(PC Setups)
New computer set-up (laptop for LMAS).
(10/10/2011)
|
[odd: 10/10/2011] |
John Fudacz |
| 8132 |
10/7/2011 |
Kluemper, Don |
(10/5/2011)
(Miscellaneous)
SPSS license has expired.
(10/7/2011)
|
[odd: 10/7/2011]User will be given installation disk. |
John Fudacz |
| 8131 |
10/6/2011 |
Ridnour, Rick |
(10/4/2011)
(Web Maintenance)
Update SAB Member Directory on the Sales website.
(10/5/2011)
|
[odd: 10/6/2011] |
Kelsey Johnson |
| 8120 |
10/6/2011 |
Hart, Brenda |
(9/29/2011)
(Special Projects)
Install new OTA Lab monitor (schedule).
(10/3/2011)
|
[odd: 10/6/2011] |
John Fudacz |
| 8104 |
10/6/2011 |
Listy, Angie |
(9/22/2011)
(PC Setups)
New computer setup.
(10/5/2011)
|
[odd: 10/6/2011] |
John Fudacz |
| 8124 |
10/6/2011 |
Rider, Kyra |
(9/29/2011)
(Printer Setup)
Install new printer in 203C.
(10/6/2011)
|
[odd: 10/6/2011]Note: Move color printer in 203C to front office. |
John Fudacz |
| 8129 |
10/5/2011 |
Aurand, Tim |
(10/3/2011)
(Email Issue)
Email issue: When I click on an email message I get another message stating that the process is in use by another application.
(10/4/2011)
|
[odd: 10/5/2011] |
Andy Rasmussen |
| 8128 |
10/5/2011 |
Devona, Sandy |
(10/3/2011)
(General Inquiries)
Is it possible to permanently block a spam email?
(10/5/2011)
|
[odd: 10/5/2011] |
Andy Rasmussen |
| 8130 |
10/5/2011 |
Dimond, Tim |
(10/3/2011)
(Classroom Technology Issues)
The document camera in BH 133 does not power on.
(10/5/2011)
|
[odd: 10/5/2011] |
Andy Rasmussen |
| 8123 |
10/4/2011 |
Davies, Kevin |
(9/29/2011)
(Hardware Problems)
Wireless mouse intermittently freezing on the screen and slow to respond.
(10/3/2011)
|
[odd: 10/4/2011] |
John Fudacz |
| 8117 |
10/4/2011 |
Kubasiak, Cindy |
(9/28/2011)
(Miscellaneous)
Move computer equipment from OM&IS to MGMT first thing in the morning.
(10/3/2011)
|
[odd: 10/4/2011] |
John Fudacz |
| 8121 |
10/4/2011 |
Nowacki, Roman |
(9/29/2011)
(Lab Issues)
BSG does not work on the console in BH 104 (AFL).
(10/3/2011)
|
[odd: 10/4/2011] 10/3 ITS tested Firefox 5 on the podium and other stations and it works fine. Roman may have used the wrong version of MFF (v3 instead of v5) and that could be why he ran into problems. |
Patricia Bernhardt |
| 8122 |
10/3/2011 |
Sharp, Bart |
(9/29/2011)
(Software Problems)
Issue with Web of Science software.
(10/3/2011)
|
[odd: 10/3/2011] |
John Fudacz |
| 8115 |
10/3/2011 |
Bayer, Chris |
(9/27/2011)
(Network Admin (excluding Names Admin))
Need access to OM&IS Student Advisory Board site for maintenance purposes.
(9/30/2011)
|
[odd: 10/3/2011] |
Andy Rasmussen |
| 8096 |
9/30/2011 |
Johnson, Jim |
(9/16/2011)
(PC Setups)
New computer setup.
(9/30/2011)
|
[odd: 9/30/2011] |
John Fudacz |
| 8118 |
9/30/2011 |
Patro, Sukesh |
(9/28/2011)
(Special Projects)
Reload laptop.
(10/10/2011)
|
[odd: 9/30/2011]Note: Remove request. Sukesh never brought the laptop in. |
John Fudacz |
| 8106 |
9/30/2011 |
Taylor, Shannon |
(9/26/2011)
(Special Projects)
Install SPSS on laptop some time this week (9/26-9/30).
(10/3/2011)
|
[odd: 9/30/2011] |
John Fudacz |
| 8116 |
9/30/2011 |
Garlapati, Suhas |
(9/27/2011)
(Lab Issues)
There is no GroupWise icon on the desktop in the AFL podium station.
|
[odd: 9/30/2011]Note: Problem related to lab image and needs to be reported to ITS. 11/1/11 - GW icon is on desktop now. |
Patricia Bernhardt |
| 8114 |
9/29/2011 |
Procter, Jamie |
(9/26/2011)
(Web Maintenance)
Post two documents for a fundraising project on the Sales Program website.
(9/26/2011)
|
[odd: 9/29/2011] |
Kelsey Johnson |
| 8113 |
9/28/2011 |
Kloster, Sheila |
(9/26/2011)
(Web Maintenance)
Add Lakershore Interactive project to ELC website.
(9/26/2011)
|
[odd: 9/28/2011] |
Kelsey Johnson |
| 8110 |
9/28/2011 |
Liu, Chang |
(9/26/2011)
(Web Maintenance)
Update Summer 2012 China program information on website.
(9/26/2011)
|
[odd: 9/28/2011] |
Kelsey Johnson |
| 8107 |
9/28/2011 |
McCoy, Bill |
(9/26/2011)
(General Inquiries)
Can the BELIEF Baseline Assessment be tweaked so that student names completely/correctly entered?
(9/26/2011)
|
[odd: 9/28/2011] |
Kelsey Johnson |
| 8105 |
9/28/2011 |
Misic, Mark |
(9/26/2011)
(Special Projects)
Define a standard for general announcements (font and word count).
(10/1/2011)
|
[odd: 9/28/2011] |
Kelsey Johnson |
| 8112 |
9/28/2011 |
Smith, Pam |
(9/26/2011)
(General Inquiries)
Having issues with leaving computer on.
(9/27/2011)
|
[odd: 9/28/2011] |
John Fudacz |
| 8098 |
9/27/2011 |
Anderson, Sue |
(9/20/2011)
(Web Site Redesign)
Assist CPA Review in setting up website with the new COB design.
(9/21/2011)
|
[odd: 9/27/2011] |
Kelsey Johnson |
| 8101 |
9/27/2011 |
Myers, Pat |
(9/22/2011)
(Hardware Problems)
Reload Windows on Dr. Prabhaker's office computer to determine if it will help make it run faster.
(9/27/2011)
|
[odd: 9/27/2011] |
John Fudacz |
| 8102 |
9/26/2011 |
Rosborough, Rhonda |
(9/22/2011)
(General Inquiries)
How was email requesting information for an online accelerated program generated?
(9/22/2011)
|
[odd: 9/26/2011] |
Kelsey Johnson |
| 8081 |
9/26/2011 |
Downing, Chuck |
(9/12/2011)
(PC Setups)
New computer setup.
(9/26/2011)
|
[odd: 9/26/2011] |
John Fudacz |
| 8103 |
9/23/2011 |
Procter, Jamie |
(9/21/2011)
(Web Maintenance)
Professional Sales website update.
(9/23/2011)
|
[odd: 9/23/2011] |
Kelsey Johnson |
| 7987 |
9/23/2011 |
Fudacz, John |
(8/4/2011)
(Miscellaneous)
Clean / prepare three old laptops to be surplussed for MGMT.
(10/7/2011)
|
[odd: 8/11/2011] |
Henry Horrell |
| 8037 |
9/23/2011 |
Stewart, Kelly |
(8/23/2011)
(Special Projects)
Prepare laptop for surplus.
(10/7/2011)
|
[odd: 8/29/2011] |
Henry Horrell |
| 8100 |
9/23/2011 |
Fredericks, Elisa |
(9/20/2011)
(Special Projects)
Install AMOS on office PC; install SPSS and AMOS on laptop.
(9/23/2011)
|
[odd: 9/23/2011] |
John Fudacz |
| 8088 |
9/22/2011 |
Myers, Pat |
(9/15/2011)
(Special Projects)
Wipe CPU unit clean and test to determine how good it works.
(9/23/2011)
|
[odd: 9/22/2011] |
John Fudacz |
| 8071 |
9/20/2011 |
Cronauer, Emily |
(9/6/2011)
(PC Setups)
New PC setup.
(9/20/2011)
|
[odd: 9/20/2011] |
John Fudacz |
| 8092 |
9/20/2011 |
Kaushik, Pramod |
(9/15/2011)
(Hardware Problems)
Computer 104-02 in the AFL does not boot; it restarts automatically and continuously.
|
[odd: 9/20/2011]ITS ticket #24906 - Retracted ticket from ITS because it went to ITS Lab Operations. I re-imaged station and it corrected issue. |
Patricia Bernhardt |
| 8089 |
9/20/2011 |
Kaushik, Pramod |
(9/15/2011)
(Printer Troubleshooting)
Error message 'perform printer maintenance' on printer #259087 in the AFL.
|
[odd: 9/20/2011]LaserRepair911 performed printer maintenance. |
Patricia Bernhardt |
| 8097 |
9/20/2011 |
Misic, Mark |
(9/16/2011)
(Special Projects)
Follow up with Jen Ellis in regard to the subject of a ceiling mounted camera.
(9/20/2011)
|
[odd: 9/20/2011] |
Andy Rasmussen |
| 8091 |
9/19/2011 |
Kubasiak, Cindy |
(9/15/2011)
(Printer Troubleshooting)
Printer not functioning correctly.
(9/19/2011)
|
[odd: 9/19/2011] |
John Fudacz |
| 8094 |
9/19/2011 |
Tatro, Linda |
(9/15/2011)
(Special Projects)
Need remote access on laptop.
(9/19/2011)
|
[odd: 9/19/2011] |
John Fudacz |
| 8086 |
9/16/2011 |
Lee, Chih-chen |
(9/14/2011)
(Software Problems)
Error message after SAS installed.
(9/16/2011)
|
[odd: 9/16/2011] |
John Fudacz |
| 8084 |
9/16/2011 |
Lee, Chih-chen |
(9/14/2011)
(General Inquiries)
Has SPSS been renewed?
(9/16/2011)
|
[odd: 9/16/2011] |
John Fudacz |
| 8085 |
9/16/2011 |
Euhus, Angie |
(9/14/2011)
(Names Admin)
Add Lewis, Davies, and Marketos to the CBUS list.
(9/15/2011)
|
[odd: 9/16/2011] |
Andy Rasmussen |
| 8075 |
9/16/2011 |
Misic, Mark |
(9/7/2011)
(Special Projects)
Finance library computer project.
(9/13/2011)
|
[odd: 9/16/2011] |
Andy Rasmussen |
| 8018 |
9/15/2011 |
Misic, Mark |
(8/22/2011)
(Special Projects)
Assist with business plan for putting NIU COB (BSBA) online.
(1/31/2012)
|
[odd: 9/15/2011] |
Henry Horrell |
| 8083 |
9/14/2011 |
Listy, Angie |
(9/12/2011)
(Web Maintenance)
The link is broken for online welcome form, when accessed through the faculty portal.
(9/13/2011)
|
[odd: 9/14/2011] |
Kelsey Johnson |
| 8079 |
9/14/2011 |
Listy, Angie |
(9/12/2011)
(Printer Troubleshooting)
Error message on main printer in mail room.
(9/14/2011)
|
[odd: 9/14/2011]Work in progress. |
John Fudacz |
| 8080 |
9/14/2011 |
Riley, Mark |
(9/12/2011)
(Software Problems)
SAS libraries from version 9.1 did not carry over to version 9.2.
(9/14/2011)
|
[odd: 9/14/2011] Andy completed. |
John Fudacz |
| 8082 |
9/14/2011 |
Born, Rich |
(9/12/2011)
(Classroom Technology Issues)
Issue with PowerPoint in BH 127.
(9/13/2011)
|
[odd: 9/14/2011] |
Andy Rasmussen |
| 8076 |
9/14/2011 |
Lu, Yu |
(9/9/2011)
(Network Admin (excluding Names Admin))
Need access to ASCEND website for maintenance purposes.
(9/9/2011)
|
[odd: 9/14/2011] |
Andy Rasmussen |
| 8039 |
9/14/2011 |
Short, Stacey |
(8/24/2011)
(Classroom Technology Issues)
The document camera in BH 119 has a problem with the zoom wheel.
(9/16/2011)
|
[odd: 8/26/2011]Swapped broken camera with spare. Working on repairing camera. Sent camera to WolfVision for repair on 9/9. Camera returned on 9-16. |
Andy Rasmussen |
| 8078 |
9/13/2011 |
Hintzsche, Candy |
(9/9/2011)
(Web Maintenance)
Post Event Promotion worksheet/Gala Invite information to the website.
(9/12/2011)
|
[odd: 9/13/2011] |
Kelsey Johnson |
| 8077 |
9/13/2011 |
Fudacz, John |
(9/9/2011)
(Special Projects)
Install SPSS: Elisa Fredericks.
(9/13/2011)
|
[odd: 9/13/2011] |
John Fudacz |
| 8073 |
9/9/2011 |
Lata, Joey |
(9/7/2011)
(Web Maintenance)
Post content on abstracts page of JSMAM website.
(9/8/2011)
|
[odd: 9/9/2011] |
Kelsey Johnson |
| 8074 |
9/9/2011 |
Lata, Joey |
(9/7/2011)
(Web Maintenance)
Update information on JSMAM website (archive page).
(9/8/2011)
|
[odd: 9/9/2011] |
Kelsey Johnson |
| 8069 |
9/9/2011 |
Fudacz, John |
(9/6/2011)
(Special Projects)
Office 2010 update: Dan Weilbaker.
(9/9/2011)
|
[odd: 9/9/2011] |
John Fudacz |
| 8070 |
9/9/2011 |
Gujjarlapudi, Manoj |
(9/6/2011)
(Printer Troubleshooting)
Printer issue in BH 104: 'perform printer maintenance' error message and producing paper jams.
|
[odd: 9/9/2011] LaserRepair911 performed printer maintenance. |
Patricia Bernhardt |
| 8067 |
9/9/2011 |
Misic, Mark |
(9/2/2011)
(Special Projects)
Request a static IP address for Finance library computer.
(9/7/2011)
|
[odd: 9/9/2011] |
Andy Rasmussen |
| 8046 |
9/9/2011 |
Misic, Mark |
(8/29/2011)
(Special Projects)
Research wired microphone options for the Auditorium.
(9/9/2011)
|
[odd: 9/9/2011]Sent resolution to Denise, Dan & UBUS 310 group. Scheduled appt with UBUS to show them how to use the telex mic to check the batteries. |
Andy Rasmussen |
| 8066 |
9/8/2011 |
Misic, Mark |
(9/2/2011)
(Special Projects)
Finance library computer assessment.
(9/9/2011)
|
[odd: 9/8/2011] |
John Fudacz |
| 8062 |
9/8/2011 |
Herrera, Leonel |
(9/2/2011)
(Network Admin (excluding Names Admin))
Need access to ALPFA website for maintenance purposes.
(9/6/2011)
|
[odd: 9/8/2011] |
Andy Rasmussen |
| 8072 |
9/8/2011 |
Kloster, Sheila |
(9/6/2011)
(Special Projects)
Recover Excel file.
(9/6/2011)
|
[odd: 9/8/2011]Note: Is there a way to send deleted files to recycle bin? |
Andy Rasmussen |
| 8065 |
9/8/2011 |
Mierendorf, John |
(9/2/2011)
(Network Admin (excluding Names Admin))
Need access to Business Administration Student Associationg website for maintenance purposes.
(9/6/2011)
|
[odd: 9/8/2011] |
Andy Rasmussen |
| 8038 |
9/7/2011 |
Bender, Brian |
(8/24/2011)
(PC Setups)
New computer setup.
(9/12/2011)
|
[odd: 9/7/2011] |
John Fudacz |
| 8060 |
9/7/2011 |
Fudacz, John |
(9/2/2011)
(Special Projects)
Office 2010 updates: Mark Riley, Rachel Van Den Broek, Jane Mall, and Sandy Devona.
(9/7/2011)
|
[odd: 9/7/2011] |
John Fudacz |
| 8064 |
9/7/2011 |
Jensen, Gerry |
(9/2/2011)
(Software Problems)
Need assistance opening Word files.
(9/2/2011)
|
[odd: 9/7/2011] |
John Fudacz |
| 8040 |
9/7/2011 |
Lee, Jung Young |
(8/24/2011)
(PC Setups)
New computer setup.
(9/7/2011)
|
[odd: 9/7/2011] |
John Fudacz |
| 8061 |
9/7/2011 |
Mall, Jane |
(9/2/2011)
(Special Projects)
Security and automatic updates issue.
(9/7/2011)
|
[odd: 9/7/2011]9/2 User was not in to follow up. |
John Fudacz |
| 8063 |
9/7/2011 |
Towell, Beth |
(9/2/2011)
(Special Projects)
Office computer upgrade.
(9/7/2011)
|
[odd: 9/7/2011] |
John Fudacz |
| 8055 |
9/7/2011 |
Misic, Mark |
(8/30/2011)
(Special Projects)
Double check with Client Development that they have the complete SAP GUI setup, once John identifies missing information.
|
[odd: 9/7/2011] 9/2 Refer to Install Ticket 11712 (asked John Kearsing if install was completed). John ensured it would get done ASAP. 9/6 Give Chih-chen the green light to test. 9/8 Chih-Chen tested and confirmed that the INI file was not configured with |
Patricia Bernhardt |
| 8059 |
9/7/2011 |
Anderson, Sue |
(9/2/2011)
(Classroom Technology Issues)
Setup and test new recorder in BH 301.
(9/6/2011)
|
[odd: 9/7/2011]Recorder works fine in BH301. Sue needs to learn the functions of the recorder. |
Andy Rasmussen |
| 8050 |
9/6/2011 |
Stewart, Kelly |
(8/30/2011)
(Special Projects)
Hook up a second monitor for Jung Lee (328K) and Steve Kispert (328A).
(9/6/2011)
|
[odd: 9/6/2011] |
John Fudacz |
| 8057 |
9/6/2011 |
Misic, Mark |
(8/31/2011)
(Special Projects)
Produce a continuous looping Homecoming DVD for the two 50th videos provided by ACR.
(9/2/2011)
|
[odd: 9/6/2011] |
Andy Rasmussen |
| 8058 |
9/6/2011 |
Weaver, Connie |
(9/1/2011)
(Network Admin (excluding Names Admin))
Assist visiting professor from China with getting computer access.
(9/7/2011)
|
[odd: 9/6/2011] |
Andy Rasmussen |
| 8068 |
9/3/2011 |
Myers, Pat |
(9/2/2011)
(Announcements)
Post Honors Microfinance series announcement.
(9/5/2011)
|
[odd: 9/3/2011] |
Kelsey Johnson |
| 8041 |
9/2/2011 |
Gillet, Lia |
(8/24/2011)
(PC Setups)
Move physical PC to a cube in the back of the ACR suite; setup a PC for new Director in office space.
(9/1/2011)
|
[odd: 9/2/2011] |
John Fudacz |
| 8049 |
9/2/2011 |
Marsh, Sarah |
(8/30/2011)
(Special Projects)
Install SPSS for Mac.
(9/2/2011)
|
[odd: 9/2/2011] |
John Fudacz |
| 8052 |
9/2/2011 |
Stewart, Kelly |
(8/30/2011)
(Special Projects)
Hook up two speakers in BH 328C.
(9/2/2011)
|
[odd: 9/2/2011] |
John Fudacz |
| 8056 |
9/2/2011 |
Misic, Mark |
(8/31/2011)
(Special Projects)
Create Crash Cart for 309
(9/12/2011)
|
[odd: 9/2/2011] |
Andy Rasmussen |
| 8054 |
9/1/2011 |
Myers, Pat |
(8/30/2011)
(Web Maintenance)
The online welcome sign form is not working properly.
(8/31/2011)
|
[odd: 9/1/2011] |
Kelsey Johnson |
| 8045 |
9/1/2011 |
Stewart, Kelly |
(8/29/2011)
(Special Projects)
Scanner hookup at OM&IS front desk.
(9/13/2011)
|
[odd: 9/1/2011] |
John Fudacz |
| 7945 |
9/1/2011 |
Sinason, Dave |
(7/18/2011)
(Training-Software)
Please give a demonstration of Dragon Voice Recognition software.
(9/1/2011)
|
[odd: 9/1/2011]Investigate cost to department or if we will provide use in Tech Resources. |
Patty Solomon |
| 8048 |
8/31/2011 |
Lata, Joey |
(8/29/2011)
(Special Projects)
Investigate MachForm issue.
(9/15/2011)
|
[odd: 8/31/2011]Andy working on resolution with MachForm. Until resolved, users are completing form using original machform program and Kelsey is forwarding resumes to WCSO as they arrive. |
Kelsey Johnson |
| 8047 |
8/31/2011 |
Lata, Joey |
(8/29/2011)
(General Inquiries)
What will it take to provide permission for Will Finney to access surveys in SelectSurvey account?
(8/30/2011)
|
[odd: 8/31/2011] |
Kelsey Johnson |
| 8008 |
8/31/2011 |
Misic, Mark |
(8/15/2011)
(Special Projects)
Put together a plan for the ACCY video conference room.
(10/10/2011)
|
[odd: 8/19/2011]Gave Mark my plan for ACCY Conf. room and 339. |
Andy Rasmussen |
| 7811 |
8/31/2011 |
Misic, Mark |
(5/2/2011)
(Miscellaneous)
Develop iPAD prototype of audio and text file for CPA Review
(9/13/2011)
|
[odd: 06/01/2011]Downloaded GoodReader. Can easily annotate on PDFs, but cannot view PDF and listen to audio at same time within GoodReader. 7-18 waiting to get COB app submitted before additional time is spent on this app. 8/29 - Ordered iPad stylus, w |
Andy Rasmussen |
| 8044 |
8/30/2011 |
Euhus, Angie |
(8/25/2011)
(PC Setups)
Set up computer (located in work room) for Kevin Davies in BH 245N.
(8/30/2011)
|
[odd: 8/30/2011] |
John Fudacz |
| 8036 |
8/30/2011 |
Downing, Chuck |
(8/23/2011)
(Classroom Technology Issues)
Explore new options for running clickers in the Auditorium.
(8/30/2011)
|
[odd: 8/25/2011]8/24 A solution found but haven't had the opportunity to implement it. 8/29 Issue is with running 2 different PowerPoint presentations in Aud. Office 2010 installed, need to edit registry to stop Word from auto configuring. |
Andy Rasmussen |
| 8043 |
8/29/2011 |
Brown, Paula |
(8/25/2011)
(Names Admin)
Need assistance getting work PC and home PC in sync with new password.
(8/29/2011)
|
[odd: 8/29/2011] |
John Fudacz |
| 8042 |
8/26/2011 |
Jensen, Gerry |
(8/24/2011)
(Hardware Problems)
The network drives are not available to me and I have to log into my GroupWise account every time open it.
(8/26/2011)
|
[odd: 8/26/2011]Note: Consulted with Andy re: network drive folder/files issue. |
John Fudacz |
| 8030 |
8/26/2011 |
McFadden, Kathleen |
(8/23/2011)
(Special Projects)
Install Microsoft Visio on computer in BH 331.
(8/24/2011)
|
[odd: 8/26/2011] |
John Fudacz |
| 8025 |
8/26/2011 |
Baig, Mirza |
(8/22/2011)
(Network Admin (excluding Names Admin))
Need access to SHRM website for maintenance purposes.
(8/25/2011)
|
[odd: 8/26/2011] |
Andy Rasmussen |
| 8021 |
8/26/2011 |
Johnson, Spencer |
(8/22/2011)
(Network Admin (excluding Names Admin))
Need access to Beta Alpha Psi website for maintenance purposes.
(8/25/2011)
|
[odd: 8/26/2011] |
Andy Rasmussen |
| 8020 |
8/26/2011 |
Kumararaj, Kiran |
(8/22/2011)
(Network Admin (excluding Names Admin))
Need access to Beta Alpha Psi website for maintenance purposes.
(8/26/2011)
|
[odd: 8/26/2011] |
Andy Rasmussen |
| 8028 |
8/26/2011 |
Bernhardt, Patricia |
(8/18/2011)
(Special Projects)
Process new lab technician hiring paperwork.
(8/25/2011)
|
[odd: 8/24/2011]8/19 Work in progress. 8/22 Paperwork for 6 new hires sent to Lenita. 8/23 Paperwork for 4 new hires plus 4 terminations sent to Lenita. 8/25 Remaining paperwork (3 new hires) turned in to Lenita. |
Jeanette Biava |
| 8035 |
8/25/2011 |
Neeley, Lynn |
(8/23/2011)
(Classroom Technology Issues)
There is a gray rectangular spot that obscures the image on the bottom portion of the screen in BH 227.
(8/25/2011)
|
[odd: 8/25/2011] |
Andy Rasmussen |
| 8032 |
8/25/2011 |
Pleckham, Phyllis |
(8/23/2011)
(Special Projects)
Provide a new computer quote for James Johnson.
(8/25/2011)
|
[odd: 8/25/2011] |
Andy Rasmussen |
| 8031 |
8/25/2011 |
Smith, Pam |
(8/23/2011)
(Blackboard Emails)
Not all students in my classes are receiving emails to their NIU account when an announcement has been posted to Blackboard.
(8/24/2011)
|
[odd: 8/25/2011] |
Patty Solomon |
| 8026 |
8/24/2011 |
Myers, Pat |
(8/22/2011)
(Special Projects)
Unable to open/download a file sent from the Marketing Department through the welcome announcement request form.
(8/26/2011)
|
[odd: 8/24/2011] |
Kelsey Johnson |
| 8024 |
8/24/2011 |
Allen, Mary |
(8/22/2011)
(Special Projects)
Need GroupWise setup/access for 1 student worker and 1 GA.
(8/24/2011)
|
[odd: 8/24/2011] |
John Fudacz |
| 8023 |
8/24/2011 |
Bernhardt, Patricia |
(8/22/2011)
(Printer Troubleshooting)
Paper jamming in printer in the MML (204) Lab.
(8/30/2011)
|
[odd: 8/24/2011] |
John Fudacz |
| 8022 |
8/24/2011 |
Bernhardt, Patricia |
(8/22/2011)
(Printer Troubleshooting)
Paper jamming in printer in AAC (232) Lab.
(8/30/2011)
|
[odd: 8/24/2011] |
John Fudacz |
| 8029 |
8/24/2011 |
Docking, Diane |
(8/22/2011)
(Hardware Problems)
Wired computer mouse doesn't always work.
(8/24/2011)
|
[odd: 8/24/2011]Note: Give client a loaner mouse while investigating problem. |
John Fudacz |
| 8027 |
8/24/2011 |
Misic, Mark |
(8/22/2011)
(General Inquiries)
What was the plan for Citrix on the classroom podium PCs?
(8/24/2011)
|
[odd: 8/24/2011] |
John Fudacz |
| 8019 |
8/24/2011 |
Anderson, Sue |
(8/22/2011)
(Network Admin (excluding Names Admin))
Need new Graduate Assistant set up. See instructions.
(8/24/2011)
|
[odd: 8/24/2011] |
Andy Rasmussen |
| 8033 |
8/24/2011 |
Pleckham, Phyllis |
(8/23/2011)
(General Inquiries)
Does COBTech have a license for Acrobat Professional, or does Department need to order?
(8/24/2011)
|
[odd: 8/24/2011] |
Andy Rasmussen |
| 8017 |
8/22/2011 |
Neeley, Lynn |
(8/17/2011)
(Announcements)
Post Women in Business Professions announcement.
(8/18/2011)
|
[odd: 8/22/2011] |
Kelsey Johnson |
| 8014 |
8/19/2011 |
Gilbert, Julitta |
(8/17/2011)
(Web Maintenance)
Investigate problem with the room reservation form.
(8/18/2011)
|
[odd: 8/19/2011] |
Kelsey Johnson |
| 8013 |
8/19/2011 |
Kloster, Sheila |
(8/17/2011)
(Web Maintenance)
Update policy manual on ELC website.
(8/19/2011)
|
[odd: 8/19/2011] |
Kelsey Johnson |
| 8007 |
8/19/2011 |
Fudacz, John |
(8/15/2011)
(PC Setups)
Experiment with / create image for MBA student laptops.
(8/19/2011)
|
[odd: 8/19/2011] |
John Fudacz |
| 7998 |
8/19/2011 |
Hart, Brenda |
(8/10/2011)
(PC Setups)
New PC setup for Mark Rosenbaum.
(8/19/2011)
|
[odd: 8/19/2011] |
John Fudacz |
| 8015 |
8/19/2011 |
Hepker, Lenita |
(8/17/2011)
(Software Problems)
Need assistance opening an Excel document.
(8/17/2011)
|
[odd: 8/19/2011] |
John Fudacz |
| 8011 |
8/19/2011 |
Kietzmann, Eve |
(8/15/2011)
(Network Admin (excluding Names Admin))
Need computer access for Xiaoran (Ray) Xu.
(8/19/2011)
|
[odd: 8/19/2011] |
John Fudacz |
| 8016 |
8/19/2011 |
McCoy, Bill |
(8/17/2011)
(Software Problems)
Need assistance removing a fake antivirus program from office PC.
(8/18/2011)
|
[odd: 8/19/2011] |
John Fudacz |
| 7982 |
8/19/2011 |
Zahay-Blatz, Debra |
(8/3/2011)
(Special Projects)
Generate a license code and install Modeler on office PC.
(8/29/2011)
|
[odd: 8/19/2011]8/8 Password change to facilitate download of software. |
Patricia Bernhardt |
| 7973 |
8/19/2011 |
Downing, Chuck |
(7/28/2011)
(Training-Other)
Schedule a one-on-one training with using Blackboard NG.
(8/2/2011)
|
[odd: 8/19/2011]8/2 Chuck is scheduled for training on 8/9/11 at 11:30 a.m. |
Patty Solomon |
| 8012 |
8/18/2011 |
Berg, Margaret |
(8/16/2011)
(Web Maintenance)
Update ACCY section of the COB faculty & staff directory.
(8/16/2011)
|
[odd: 8/18/2011] |
Kelsey Johnson |
| 8010 |
8/17/2011 |
Neeley, Lynn |
(8/15/2011)
(Special Projects)
Download Mozilla Firefox on office PC.
(8/15/2011)
|
[odd: 8/17/2011] |
John Fudacz |
| 8009 |
8/17/2011 |
Pleckham, Phyllis |
(8/15/2011)
(Hardware Problems)
The announcement monitor remote is not working.
(8/17/2011)
|
[odd: 8/17/2011] |
John Fudacz |
| 8005 |
8/17/2011 |
Davies, Kevin |
(8/11/2011)
(Training-Podium)
Podium training in the afternoon.
(8/17/2011)
|
[odd: 8/17/2011] |
Andy Rasmussen |
| 7980 |
8/17/2011 |
Lewis, Barbara |
(8/3/2011)
(Training-Podium)
Podium training BH 127 and BH 301.
(8/17/2011)
|
[odd: 8/17/2011] |
Andy Rasmussen |
| 7981 |
8/17/2011 |
Lewis, Barbara |
(8/3/2011)
(Blackboard Appointments)
Schedule Blackboard session.
(8/9/2011)
|
[odd: 8/17/2011]Closed this task as I'll contact Barbara when her ID is created. |
Patty Solomon |
| 8006 |
8/16/2011 |
Cronauer, Emily |
(8/11/2011)
(Web Maintenance)
Revise Marketing Information Request form.
(8/11/2011)
|
[odd: 8/16/2011] |
Kelsey Johnson |
| 8002 |
8/16/2011 |
Lata, Joey |
(8/11/2011)
(Web Maintenance)
Unable to access MachForm site containing WCSO information and link from the WCSO web page.
(8/22/2011)
|
[odd: 8/16/2011] |
Kelsey Johnson |
| 8003 |
8/16/2011 |
Allen, Mary |
(8/11/2011)
(Printer Troubleshooting)
Troubleshoot color printer; it running slowly.
(8/16/2011)
|
[odd: 8/16/2011] |
John Fudacz |
| 7979 |
8/16/2011 |
Hart, Brenda |
(8/3/2011)
(Special Projects)
Ensure that all computers and printers in the MKTG sales lab are in working condition for the Fall semester.
(8/16/2011)
|
[odd: 8/16/2011] |
John Fudacz |
| 8004 |
8/16/2011 |
Mall, Jane |
(8/11/2011)
(Special Projects)
Update laptop, including adding Windows 7 and a general clean sweep.
(8/16/2011)
|
[odd: 8/16/2011] |
John Fudacz |
| 7999 |
8/16/2011 |
Lata, Joey |
(8/10/2011)
(Special Projects)
Research the availability for obtaining a cordless phone for the MKTG conference room.
(8/11/2011)
|
[odd: 8/16/2011]Need to find out what kind of phone line Joey has, before MKTG can purchase any different phone. |
Andy Rasmussen |
| 7991 |
8/16/2011 |
Misic, Mark |
(8/8/2011)
(Special Projects)
Research problem with COB 'welcome' slides.
(8/17/2011)
|
[odd: 8/16/2011] |
Andy Rasmussen |
| 7997 |
8/15/2011 |
Preston, Anthony |
(8/9/2011)
(Special Projects)
Reformat laptop.
(8/15/2011)
|
[odd: 8/15/2011] John completed. |
John Fudacz |
| 8001 |
8/15/2011 |
Preston, Anthony |
(8/10/2011)
(General Inquiries)
Is it possible to sync Blackberry calendar to GroupWise?
(8/11/2011)
|
[odd: 8/15/2011]Yes, but not for free |
Andy Rasmussen |
| 7993 |
8/12/2011 |
Rosborough, Rhonda |
(8/8/2011)
(Web Maintenance)
Update the AQE form on the ACCY website.
(8/12/2011)
|
[odd: 8/10/2011] |
Kelsey Johnson |
| 7842 |
8/11/2011 |
Misic, Mark |
(5/17/2011)
(Special Projects)
Classroom/Technology check for Fall '11 semester.
(8/9/2011)
|
[odd: 8/11/2011] |
Henry Horrell |
| 7990 |
8/11/2011 |
Fudacz, John |
(8/4/2011)
(Network Admin (excluding Names Admin))
Look into static IP possibility for remote desktop users.
(8/11/2011)
|
[odd: 8/11/2011] |
John Fudacz |
| 7989 |
8/11/2011 |
Stewart, Kelly |
(8/4/2011)
(Special Projects)
Prepare laptop for surplus.
(9/12/2011)
|
[odd: 8/11/2011] |
John Fudacz |
| 7994 |
8/11/2011 |
Zahay-Blatz, Debra |
(8/8/2011)
(Special Projects)
Assist Tricia with the SPSS Modeler install.
(8/11/2011)
|
[odd: 8/11/2011]8/15 Client inquired about the status of the installation. |
John Fudacz |
| 7992 |
8/11/2011 |
Thomas, Stefan |
(8/8/2011)
(Network Admin (excluding Names Admin))
Need access to Student Accountancy Society website for maintenance purposes.
(8/16/2011)
|
[odd: 8/11/2011] |
Andy Rasmussen |
| 7996 |
8/11/2011 |
Myers, Pat |
(8/8/2011)
(Special Projects)
Let Larry Housh/vendor from KI into the tiered rooms (BH 300 & BH 301) to photograph damaged chairs.
(8/9/2011)
|
[odd: 8/11/2011]8/9 Larry came by in the afternoon to photograph a sampling of damaged chairs in the tiered classrooms. There were 9 in BH 30 and 30 in BH 301. He will be in touch with Pat. |
Jeanette Biava |
| 7986 |
8/10/2011 |
Bernhardt, Patricia |
(8/4/2011)
(Hardware Problems)
Troubleshoot dead ISL lab PC.
(10/17/2011)
|
[odd: 8/10/2011] |
John Fudacz |
| 7985 |
8/10/2011 |
Fudacz, John |
(8/4/2011)
(PC Setups)
Create classroom image & reimage classrooms.
(8/10/2011)
|
[odd: 8/10/2011] |
John Fudacz |
| 7898 |
8/9/2011 |
Misic, Mark |
(6/20/2011)
(Special Projects)
Final Cut Project
(8/2/2011)
|
[odd: 8/9/2011] |
Henry Horrell |
| 7889 |
8/9/2011 |
Misic, Mark |
(6/14/2011)
(Special Projects)
Research delivering online courses.
(8/2/2011)
|
[odd: 8/9/2011] |
Henry Horrell |
| 7967 |
8/9/2011 |
Misic, Mark |
(7/26/2011)
(Special Projects)
Research methods to reduce printing.
(10/24/2011)
|
[odd: 8/9/2011] |
Henry Horrell |
| 7899 |
8/9/2011 |
Misic, Mark |
(6/20/2011)
(Special Projects)
Student Blackboard Module
(8/2/2011)
|
[odd: 8/9/2011] |
Henry Horrell |
| 7966 |
8/9/2011 |
Fudacz, John |
(7/26/2011)
(PC Setups)
Reformat COBTech student worker PC.
(8/9/2011)
|
[odd: 8/9/2011] |
John Fudacz |
| 7995 |
8/9/2011 |
Johnson, James |
(8/8/2011)
(Special Projects)
Need assistance logging on to the NIU wireless.
(8/9/2011)
|
[odd: 8/9/2011] |
John Fudacz |
| 7988 |
8/9/2011 |
Pierce, Tim |
(8/4/2011)
(Training-Podium)
Podium training in BH 211.
(8/9/2011)
|
[odd: 8/9/2011] |
Andy Rasmussen |
| 7983 |
8/8/2011 |
Myers, Pat |
(8/3/2011)
(Printer Troubleshooting)
Troubleshoot Beth Towell's printer; it is not printing correctly and black ink appears all over the paper.
(8/8/2011)
|
[odd: 8/8/2011]8/8 Made the recommendation to change printer cartridges; client said it was not necessary. |
John Fudacz |
| 7704 |
8/4/2011 |
Misic, Mark |
(3/22/2011)
(Special Projects)
Develop support staff new faculty orientation workshop.
(8/9/2011)
|
[odd: 7/15/2011]Include topics such as FTP.niu.edu, webmail, loginIDs, and passwords. |
Mark Misic |
| 7834 |
8/4/2011 |
Misic, Mark |
(5/17/2011)
(Special Projects)
Assist John with installing Kaseya on COB computers.
(8/9/2011)
|
[odd: 8/4/2011] |
Henry Horrell |
| 7977 |
8/4/2011 |
McFadden, Kathleen |
(8/1/2011)
(Hardware Problems)
Schedule a day and time to test for virus on NIU home PC.
(8/4/2011)
|
[odd: 8/4/2011] John completed. |
John Fudacz |
| 7828 |
8/4/2011 |
Misic, Mark |
(5/17/2011)
(Special Projects)
Install Kaseya on all COB computers.
(8/4/2011)
|
[odd: 8/4/2011] Scheduled for 7/25-8/4 |
John Fudacz |
| 7825 |
8/4/2011 |
Misic, Mark |
(5/10/2011)
(Special Projects)
Perform weekly classroom maintenance as scheduled for Intersession and Summer semester.
(8/4/2011)
|
[odd: 8/4/2011]Schedule will be emailed to you. Completed: 5/27; 6/3; 6/9; 6/16; 6/23; 6/30; 7/7; 7/14 (by Henry); 7/21; 7/28; 8/4. Revised schedule seems to be working out. *Test that doors stay open on 8/4. |
Jeanette Biava |
| 7959 |
8/4/2011 |
Solomon, Patty |
(7/20/2011)
(Special Projects)
Prepare cart for semester classroom cleanup task.
(8/4/2011)
|
[odd: 8/4/2011] |
Jeanette Biava |
| 7703 |
8/4/2011 |
Misic, Mark |
(3/22/2011)
(Special Projects)
Develop support staff new faculty orientation workshop.
(8/2/2011)
|
[odd: 7/15/2011]Include topics such as FTP.niu.edu, webmail, loginIDs, and passwords. 8/2 Too late to plan this for Fall '11 semester. |
Patty Solomon |
| 7978 |
8/3/2011 |
Rosborough, Rhonda |
(8/1/2011)
(Web Maintenance)
Create ACCY online registration form.
(8/2/2011)
|
[odd: 8/3/2011] |
Kelsey Johnson |
| 7976 |
8/3/2011 |
Duvall, Claire |
(8/1/2011)
(Printer Setup)
Printer setup in BH 203C (Anthony Preston).
(8/2/2011)
|
[odd: 8/3/2011] |
John Fudacz |
| 7968 |
8/3/2011 |
Misic, Mark |
(7/26/2011)
(Special Projects)
Clean whiteboard, check/replace markers and erasers, and test that doors stay open in the following classrooms: 111, 119, 133, 210, 211, 219, 227.
(8/3/2011)
|
[odd: 8/3/2011]8/2 Created checklist. 8/3 Whiteboard in BH 133 was heavily marked up and took a bit more time to clean. |
Jeanette Biava |
| 7974 |
8/2/2011 |
Misic, Mark |
(7/28/2011)
(Special Projects)
Provide Kelsey with info/files for the SAP GUI.
(8/2/2011)
|
[odd: 8/2/2011] John completed. |
John Fudacz |
| 7970 |
8/1/2011 |
Jensen, Gerry |
(7/27/2011)
(Special Projects)
Install Baseline on designated Finance lab PC.
(8/1/2011)
|
[odd: 8/1/2011] |
John Fudacz |
| 7972 |
8/1/2011 |
Wozniak, Rich |
(7/27/2011)
(Printer Troubleshooting)
MKTG Department printer needs to be cleaned. It is leaving residue from a previous print job on the page.
(8/1/2011)
|
[odd: 8/1/2011]Note: Checked. Seems to be working fine. |
John Fudacz |
| 7971 |
8/1/2011 |
Hagberg, Russ |
(7/27/2011)
(Blackboard Emails)
Needs Blackboard assistance.
(8/2/2011)
|
[odd: 8/1/2011]7/27 Made follow-up phone call. Message was left for the user. 8/2 Closed task as there has been no reply. |
Patty Solomon |
| 7951 |
7/28/2011 |
Misic, Mark |
(7/18/2011)
(Special Projects)
Assign to lab staff to rigorously test what's out there currently in Citrix.
(7/29/2011)
|
[odd: 7/28/2011]7/25 Work in progress. 8/8 FARS & SQL server still not functioning. |
Patricia Bernhardt |
| 7969 |
7/28/2011 |
Weaver, Connie |
(7/26/2011)
(Special Projects)
Add spring 2012 events and classroom templates to the Scheduling folder on H drive.
(7/27/2011)
|
[odd: 7/28/2011] |
Andy Rasmussen |
| 7953 |
7/28/2011 |
Solomon, Patty |
(7/18/2011)
(Special Projects)
Reserve Tech Resources netbooks, 1:00-2:30 p.m.
(7/28/2011)
|
[odd: 7/28/2011] |
Jeanette Biava |
| 7944 |
7/28/2011 |
Myers, Pat |
(7/18/2011)
(Training-Software)
Give Blackboard orientation to new global group.
(7/21/2011)
|
[odd: 7/28/2011]This was a duplicate request. |
Patty Solomon |
| 7963 |
7/27/2011 |
Buhrow, Amy |
(7/25/2011)
(Web Maintenance)
Check to make sure the Google Analytics code is installed on the new pages.
(7/26/2011)
|
[odd: 7/27/2011] |
Kelsey Johnson |
| 7962 |
7/27/2011 |
Carrel, Ann |
(7/25/2011)
(Web Maintenance)
Make a correction on the EMBA brochure.
(7/26/2011)
|
[odd: 7/27/2011]7/25 Waiting for the font to be properly matched on the brochure before updated version can be moved to the web. 7/26 Revised brochure now available on the web. |
Kelsey Johnson |
| 7964 |
7/27/2011 |
Kluemper, Don |
(7/25/2011)
(Web Maintenance)
Update vita on faculty webpage.
(7/26/2011)
|
[odd: 7/27/2011] |
Kelsey Johnson |
| 7965 |
7/27/2011 |
Smith, Pam |
(7/25/2011)
(Blackboard Emails)
How can I add my GA to my Bb courses? (Need to have authorization to add a user.)
(7/26/2011)
|
[odd: 7/27/2011] |
Patty Solomon |
| 7961 |
7/26/2011 |
Misic, Mark |
(7/21/2011)
(Special Projects)
Determine how many more building policy card we need to order for distribution to entry level course instructors.
(7/25/2011)
|
[odd: 7/26/2011]7/25 1,100 in inventory; need 3,095 for distribution; order 1,995 to complete distribution capacities. |
Jeanette Biava |
| 7957 |
7/25/2011 |
Jensen, Gerry |
(7/20/2011)
(Hardware Problems)
Troubleshoot two computers in the Finance Lab for problems (brief explanation of problem posted on each PC).
(7/25/2011)
|
[odd: 7/25/2011]7/20 Work in progress. |
John Fudacz |
| 7960 |
7/25/2011 |
Misic, Mark |
(7/20/2011)
(Hardware Problems)
Troubleshoot Dean's Conference room PC: what would it take to improve its performance (hardware, o/s, etc.).
(7/28/2011)
|
[odd: 7/25/2011] |
John Fudacz |
| 7949 |
7/25/2011 |
Misic, Mark |
(7/18/2011)
(Web Site Redesign)
Create mock-up of new COB homepage w/flash landing page
(7/25/2011)
|
[odd: 7/25/2011]Working on flash aspect of page. Created accordion loader & inserted test videos, working on picture slideshow, side link navigation. After flash is done, will create web page template. |
Andy Rasmussen |
| 7958 |
7/25/2011 |
Solomon, Patty |
(7/20/2011)
(Special Projects)
Ensure there are enough supplies for the semester classroom cleanup task.
(7/25/2011)
|
[odd: 7/25/2011]7/21 Batteries in stock for task. 7/25 Everything in stock. |
Jeanette Biava |
| 7946 |
7/25/2011 |
Misic, Mark |
(7/18/2011)
(Blackboard Appointments)
Create an online preview Blackboard for COB meeting on 7/25.
(7/21/2011)
|
[odd: 7/25/2011]Meet on Wed., 7/20 at 9:00 a.m. to outline necessary items. Meet on Thurs., 7/21 at 2:30 to go over final revisions. |
Patty Solomon |
| 7822 |
7/25/2011 |
Misic, Mark |
(5/9/2011)
(Documentation)
Create procedure for global group passwords.
(7/5/2011)
|
[odd: 6/15/2011]THe new procedure will consist of a separate 30 workshop to assist in creating perm. passwords. |
Patty Solomon |
| 7948 |
7/25/2011 |
Misic, Mark |
(7/18/2011)
(Meeting)
Attend meeting to present online/hybrid course offering.
(7/25/2011)
|
[odd: 7/25/2011]Meeting in Dean's Conf. Room at 2:30. |
Patty Solomon |
| 7956 |
7/21/2011 |
Pleckham, Phyllis |
(7/18/2011)
(Special Projects)
Provide a quote for 2 memory sticks for the camcorder.
(7/21/2011)
|
[odd: 7/21/2011] |
Andy Rasmussen |
| 7955 |
7/21/2011 |
Pleckham, Phyllis |
(7/18/2011)
(Special Projects)
Provide a quote for Sony video recorder and tripod.
(7/21/2011)
|
[odd: 7/21/2011] |
Andy Rasmussen |
| 7952 |
7/21/2011 |
Solomon, Patty |
(7/18/2011)
(Special Projects)
Reserve Tech Resources netbooks, 1:30-2:30 p.m.
(7/21/2011)
|
[odd: 7/21/2011] |
Jeanette Biava |
| 7943 |
7/21/2011 |
Myers, Pat |
(7/18/2011)
(Training-Other)
Assist in workshop session for new global group of 6 to set permanent passwords.
(7/21/2011)
|
[odd: 7/21/2011]To be held in Room 111 at 1:30 p.m. |
Patty Solomon |
| 7954 |
7/20/2011 |
Sullivan, Ursula |
(7/18/2011)
(Special Projects)
Need assistance with the remote access to the H: drive on laptop.
(7/20/2011)
|
[odd: 7/20/2011] John completed. |
John Fudacz |
| 7927 |
7/19/2011 |
Jackson, Lori |
(6/30/2011)
(Blackboard Appointments)
Schedule a meeting to demonstrate how to use the ePortfolio functions in Blackboard for the BusinessPassport community.
(7/20/2011)
|
[odd: 7/19/2011]Meeting scheduled for 7/19 at 1:30. |
Patty Solomon |
| 7941 |
7/18/2011 |
Lata, Joey |
(7/13/2011)
(Web Maintenance)
Add three names to pull down list on jsmam website.
(7/15/2011)
|
[odd: 7/18/2011] |
Kelsey Johnson |
| 7939 |
7/18/2011 |
Weyland, Cassie |
(7/12/2011)
(Special Projects)
Install second monitor at workstation.
(8/1/2011)
|
[odd: 7/18/2011] |
John Fudacz |
| 7942 |
7/18/2011 |
Lata, Joey |
(7/13/2011)
(Software Problems)
Investigate why I'm experiencing a VERY LONG lag time while editing a survey in Select Survey.
(7/14/2011)
|
[odd: 7/18/2011]7/13 Work in progress. Increased the resources available to the database engine. |
Andy Rasmussen |
| 7947 |
7/18/2011 |
McFadden, Kathy |
(7/18/2011)
(Blackboard Appointments)
Blackboard NG training.
(7/18/2011)
|
[odd: 7/18/2011]Training at 2:00 p.m. |
Patty Solomon |
| 7940 |
7/14/2011 |
Neeley, Lynn |
(7/12/2011)
(Blackboard Emails)
Need assistance with Blackboard grade center.
(7/14/2011)
|
[odd: 7/14/2011] |
Mark Misic |
| 7934 |
7/14/2011 |
Fudacz, John |
(7/7/2011)
(PC Setups)
Reformat Elisa Fredericks' PC.
(7/27/2011)
|
[odd: 7/14/2011] |
John Fudacz |
| 7938 |
7/14/2011 |
Misic, Mark |
(7/11/2011)
(Printer Troubleshooting)
Network printers are not working.
(7/14/2011)
|
[odd: 7/14/2011]7/11 Reported problems: FINA, MKTG, ACCY, & DEAN. ITS informed; they are to report back when fixed. |
John Fudacz |
| 7937 |
7/13/2011 |
Marchewka, Jack |
(7/7/2011)
(Special Projects)
Install GUI on laptop.
(7/11/2011)
|
[odd: 7/13/2011] John completed. |
John Fudacz |
| 7935 |
7/12/2011 |
Del Monaco, Emily |
(7/7/2011)
(Web Maintenance)
Update Career Compass website.
(7/8/2011)
|
[odd: 7/12/2011] |
Kelsey Johnson |
| 7933 |
7/12/2011 |
Phelan, Tamara |
(7/6/2011)
(Special Projects)
Discuss options for creating online registration forms for 'Meet the Intern' and 'Meet the Firm.'
(7/12/2011)
|
[odd: 7/12/2011]7/7 Online form is ready for testing. |
Kelsey Johnson |
| 7932 |
7/11/2011 |
Fredericks, Elisa |
(7/6/2011)
(Hardware Problems)
Troubleshoot office PC that is running slow.
(7/21/2011)
|
[odd: 7/11/2011]7/6 Work in progress. |
John Fudacz |
| 7929 |
7/11/2011 |
Hart, Brenda |
(7/5/2011)
(PC Setups)
Laptop setup for Tim Aurand.
(7/13/2011)
|
[odd: 7/11/2011] John completed. |
John Fudacz |
| 7936 |
7/11/2011 |
Marchewka, Jack |
(7/7/2011)
(Special Projects)
Install SAP software for training.
(7/11/2011)
|
[odd: 7/11/2011] John completed. |
John Fudacz |
| 7931 |
7/7/2011 |
Brown, Paula |
(7/5/2011)
(Hardware Problems)
There is a light on my keyboard that I can't turn off. What is it for and how do I turn off the light?
(7/5/2011)
|
[odd: 7/7/2011] John completed. |
John Fudacz |
| 7914 |
7/7/2011 |
Lee, Jung Young |
(6/27/2011)
(Special Projects)
Needs SAP interface installed on laptop; however, user will not arrive in DeKalb on Sunday, July 10 and may need an installation CD in advance.
(7/11/2011)
|
[odd: 7/7/2011]Note: Install for the user in the morning of July 11. |
John Fudacz |
| 7930 |
7/7/2011 |
Misic, Mark |
(7/5/2011)
(Special Projects)
Investigate 'returned mail' messages, which seem to be lab related and something all are doing with Sharepoint.
(7/21/2011)
|
[odd: 7/7/2011] |
Patricia Bernhardt |
| 7917 |
7/7/2011 |
Hintzsche, Candy |
(6/28/2011)
(Special Projects)
Setup 2 computers so that all ACR personnel can access the network (drives).
(7/14/2011)
|
[odd: 7/7/2011]Note: One computers needs updated version of GroupWise. John setup computers correctly, ACR wants the wires cleaned up, and local printer installed. |
Andy Rasmussen |
| 7928 |
7/7/2011 |
Van Den Broek, Rachel |
(7/5/2011)
(General Inquiries)
How do you access the 'junk' email folder in GroupWise?
(7/6/2011)
|
[odd: 7/7/2011]Did not have junk mail handling turned on, so did not have a junk mail folder. Turned handling on, created folder. |
Andy Rasmussen |
| 7905 |
7/7/2011 |
Jackson, Lori |
(6/20/2011)
(Special Projects)
Need to check out portable microphone for use on Saturday, July 9.
(7/7/2011)
|
[odd: 7/7/2011]6/27 Pick up will be on Thursday, July 7. 7/7 Return will be on Monday, July 11. |
Jeanette Biava |
| 7926 |
7/6/2011 |
Rosborough, Rhonda |
(6/30/2011)
(Web Maintenance)
Add text to ACCYBS faq page.
(7/1/2011)
|
[odd: 7/6/2011] |
Kelsey Johnson |
| 7925 |
7/6/2011 |
Docking, Diane |
(6/30/2011)
(Hardware Problems)
Troubleshoot office PC; it is running slow.
(7/20/2011)
|
[odd: 7/6/2011] 7/6 - did some reconfiguration. |
John Fudacz |
| 7910 |
7/6/2011 |
Fudacz, John |
(6/27/2011)
(Software Problems)
Reformat Jim Johnson's laptop.
(6/30/2011)
|
[odd: 7/6/2011] |
John Fudacz |
| 7911 |
7/6/2011 |
Fudacz, John |
(6/27/2011)
(PC Setups)
Transfer a dc7600 from Tech to ACR and swap with Linda Tatro's.
(6/30/2011)
|
[odd: 7/6/2011] |
John Fudacz |
| 7924 |
7/6/2011 |
Mackie, Brian |
(6/30/2011)
(Special Projects)
Install SAP client on laptop.
(6/30/2011)
|
[odd: 7/6/2011] |
John Fudacz |
| 7918 |
7/6/2011 |
Russo, Nancy |
(6/28/2011)
(Special Projects)
Install SAP interface on laptop; afternoon of 7/5 or 7/6.
(7/6/2011)
|
[odd: 7/6/2011] John completed. |
John Fudacz |
| 7920 |
7/6/2011 |
Stewart, Kelly |
(6/29/2011)
(Special Projects)
Clean computer in 328F and setup for new instructor.
(7/7/2011)
|
[odd: 7/6/2011] John completed. |
John Fudacz |
| 7923 |
7/5/2011 |
Braffet, Sue |
(6/29/2011)
(Web Maintenance)
Post Rockford Scholarship Celebration invitation to the indicated websites.
(7/1/2011)
|
[odd: 7/5/2011] |
Kelsey Johnson |
| 7919 |
7/5/2011 |
Gillet, Lia |
(6/29/2011)
(Web Maintenance)
Jeffrey Yordon news item on ACR & Exec Club website.
(7/1/2011)
|
[odd: 7/5/2011] |
Kelsey Johnson |
| 7921 |
7/5/2011 |
Rosborough, Rhonda |
(6/29/2011)
(Web Maintenance)
Update ACCY website with provided revisions.
(7/1/2011)
|
[odd: 7/5/2011] |
Kelsey Johnson |
| 7922 |
7/5/2011 |
Zerull, Phyllis |
(6/29/2011)
(Hardware Problems)
Troubleshoot slow running office PC.
(6/30/2011)
|
[odd: 7/5/2011] |
John Fudacz |
| 7851 |
7/1/2011 |
Misic, Mark |
(5/23/2011)
(Special Projects)
Test ITS User Volume backup procedure
(7/6/2011)
|
[odd: 6/13/2011]ITS successfully restored deleted item. Will 'corrupt' an item, and test again. ITS successfully restored corrupted item. |
Andy Rasmussen |
| 7814 |
7/1/2011 |
Misic, Mark |
(5/3/2011)
(Network Admin (excluding Names Admin))
Develop Kaseya scripts for COB computers.
(6/30/2011)
|
[odd: 06/01/2011]Patch Management is working, force-workstation lock is still an issue, need to setup HD defrag, HD file & program scanning, & auto-reboot. 6/27: Kaseya auto scans for patches, also has a built-in HD Defrag, created an installed programs |
Andy Rasmussen |
| 7900 |
6/30/2011 |
Johnson, Kelsey |
(6/20/2011)
(Special Projects)
complete Survey for Chelsea Wookcock
(6/27/2011)
|
[odd: 6/30/2011] |
Henry Horrell |
| 7878 |
6/30/2011 |
Bernhardt, Patricia |
(6/3/2011)
(Lab Issues)
BH132-09 - 'Fan not detected'
BH132-19 - 'Fan not detected'
(7/13/2011)
|
[odd: 6/17/2011] 6/13 - emailed order info to Jeanette. 6/16 - fans received. 7/13 - Tricia installed the fans. |
John Fudacz |
| 7888 |
6/30/2011 |
Euhus, Angie |
(6/13/2011)
(Special Projects)
Move Don Kluemper's computer from BH 245W to BH 245T.
(6/30/2011)
|
[odd: 6/27/2011] |
John Fudacz |
| 7907 |
6/30/2011 |
Fudacz, John |
(6/20/2011)
(Hardware Problems)
Return noisy video card to Heartland on warranty and reinstall in Brad Cripe's PC.
(7/21/2011)
|
[odd: 6/30/2011] 6/20 - set up a temp video card for Brad. 6/27 - emailed Heartland about issue. |
John Fudacz |
| 7916 |
6/30/2011 |
Liu, Chang |
(6/28/2011)
(Special Projects)
Install SAP interface on desktop computer.
(6/30/2011)
|
[odd: 6/30/2011] |
John Fudacz |
| 7895 |
6/30/2011 |
Mall, Jane |
(6/16/2011)
(Hardware Problems)
Troubleshoot office PC that is working extremely slow.
(6/30/2011)
|
[odd: 6/21/2011]6/16 Work in progress. Reformat scheduled. |
John Fudacz |
| 7850 |
6/30/2011 |
Misic, Mark |
(5/20/2011)
(Special Projects)
Install SAP GUI on the remaining computers in the ETL.
(6/23/2011)
|
[odd: 6/30/2011] John completed. |
John Fudacz |
| 7915 |
6/29/2011 |
Rosborough, Rhonda |
(6/27/2011)
(Web Maintenance)
Update ACCY Undergraduate website.
(6/28/2011)
|
[odd: 6/29/2011] |
Kelsey Johnson |
| 7913 |
6/29/2011 |
Dzuranin, Ann |
(6/27/2011)
(Special Projects)
Install SAP interface on laptop.
(7/6/2011)
|
[odd: 6/29/2011] 7/6 - emailed Ann downloading / installation instructions. |
John Fudacz |
| 7909 |
6/28/2011 |
Lata, Joey |
(6/23/2011)
(Web Maintenance)
Add content to the JSMAM site.
(6/25/2011)
|
[odd: 6/28/2011]Note: 3 requests are combined in this one entry. |
Kelsey Johnson |
| 7912 |
6/28/2011 |
Vlajcic, Paul |
(6/24/2011)
(Software Problems)
Troubleshoot office PC regarding a problem with Adobe software.
(6/29/2011)
|
[odd: 6/28/2011]6/27 Issue should be resolved/fixed; user wasn't in office and needs to test. |
John Fudacz |
| 7908 |
6/27/2011 |
Listy, Angie |
(6/22/2011)
(Special Projects)
Move Keith Robinson's and Jen Ellis's computers, monitors and printers from old offices to new offices.
(6/30/2011)
|
[odd: 6/27/2011] 6/27 - everything set up except network. |
John Fudacz |
| 7902 |
6/27/2011 |
Mantzke, Kate |
(6/20/2011)
(Hardware Problems)
Find USB flash disk driver for Windows 98.
(6/27/2011)
|
[odd: 6/27/2011] John completed. |
John Fudacz |
| 7833 |
6/23/2011 |
Misic, Mark |
(5/17/2011)
(Special Projects)
Assist with cleaning 1st floor storage room.
(6/23/2011)
|
[odd: 6/23/2011] |
Henry Horrell |
| 7883 |
6/23/2011 |
Jensen, Gerry |
(6/6/2011)
(Software Problems)
Problems with downloading data from Baseline.
(7/28/2011)
|
[odd: 6/9/2011]6/20 - found way to share host drive to Baseline. 6/27 - got email from Gerry saying he will be out of the office for 3 weeks. |
John Fudacz |
| 7903 |
6/22/2011 |
Cronauer, Emily |
(6/20/2011)
(Special Projects)
Need a quote for a new computer or how to make current office PC faster.
(6/22/2011)
|
[odd: 6/22/2011] John completed. |
John Fudacz |
| 7896 |
6/22/2011 |
Anderson, Sue |
(6/16/2011)
(Network Admin (excluding Names Admin))
Setup folder on H:/M: drive for new graduate assistant; also give access to cpareview folder and Goldmine.
(6/22/2011)
|
[odd: 6/22/2011] |
Andy Rasmussen |
| 7904 |
6/22/2011 |
Robinson, Keith |
(6/20/2011)
(Special Projects)
Need crash cart for ACCY 690 practice sessions.
(6/22/2011)
|
[odd: 6/22/2011]6/22 Angie Listy called; the request for a crash cart has been cancelled because everything Keith needs is already in the classroom. |
Jeanette Biava |
| 7897 |
6/21/2011 |
Zahay-Blatz, Debra |
(6/16/2011)
(Web Maintenance)
Update Interactive MKTG website.
(6/20/2011)
|
[odd: 6/21/2011] |
Kelsey Johnson |
| 7894 |
6/21/2011 |
Misic, Mark |
(6/16/2011)
(Network Admin (excluding Names Admin))
Setup access to Appler server and Final Cut software for Henry.
(6/20/2011)
|
[odd: 6/21/2011] |
Andy Rasmussen |
| 7906 |
6/21/2011 |
Myers, Pat |
(6/16/2011)
(Special Projects)
Video camera on 2nd floor needs a service call; it is showing mostly ceiling tile.
(6/21/2011)
|
[odd: 6/21/2011]6/20 ADS will look at the camera on 6/21. 6/21 Technician found pattern off on camera & reprogrammed. |
Andy Rasmussen |
| 7893 |
6/20/2011 |
Devona, Sandy |
(6/15/2011)
(Special Projects)
Install SAP interface on office PC.
|
[odd: 6/20/2011] John completed. |
John Fudacz |
| 7891 |
6/20/2011 |
Kunde, RJ |
(6/14/2011)
(Network Admin (excluding Names Admin))
Need access to the OMIS Student Advisory Board website for maintenance purposes.
(6/20/2011)
|
[odd: 6/20/2011] |
Andy Rasmussen |
| 7879 |
6/17/2011 |
Bernhardt, Patricia |
(6/3/2011)
(Lab Issues)
BH 132-41 - Error 163 'Time and Date Not Set'
|
[odd: 6/17/2011] - 6/3/2011 Set time and date |
John Fudacz |
| 7887 |
6/17/2011 |
Anderson, Sue |
(6/13/2011)
(Classroom Technology Issues)
The projector in BH 301 furthest from the computer is extremely dim. It looks like the lens needs to be cleaned.
(6/14/2011)
|
[odd: 6/17/2011] |
Andy Rasmussen |
| 7892 |
6/16/2011 |
Mall, Jane |
(6/14/2011)
(Web Maintenance)
Add article to ELC news page.
(6/15/2011)
|
[odd: 6/16/2011] |
Kelsey Johnson |
| 7830 |
6/16/2011 |
Misic, Mark |
(5/17/2011)
(Special Projects)
Move furniture project for BH 309 and 339.
(6/16/2011)
|
[odd: 6/9/2011] |
Henry Horrell |
| 7801 |
6/16/2011 |
Jensen, Gerry |
(4/22/2011)
(Software Problems)
Investigate Baseline problems; see if you can setup to reboot weekly.
(6/15/2011)
|
5/12 So far unable to get the XP schedule reboot method to work on Win2k server. 6/13 User reports that students are experiencing problems remotely accessing Baseline. 6/14 It was suggested that problem may be solved through using Kaseya. |
John Fudacz |
| 7890 |
6/16/2011 |
Stewart, Kelly |
(6/14/2011)
(Special Projects)
Need assistance in determining which department PC will better for an incoming professor.
|
[odd: 6/16/2011] John completed. |
John Fudacz |
| 7502 |
6/15/2011 |
Gordon, Geoff |
(11/30/2010)
(Special Projects)
Assist in developing MBA Phase I MKTG 505 online course.
(6/15/2011)
|
[odd: 6/1/2010] |
Patty Solomon |
| 7459 |
6/15/2011 |
Madlinger, Lisa |
(11/8/2010)
(Special Projects)
Assist with setting up MBA Phase I ACCY 505 online course in Blackboard for Fall 2011 classes.
(6/15/2011)
|
[odd: 8/10/2011] |
Patty Solomon |
| 7460 |
6/15/2011 |
Misic, Mark |
(11/8/2010)
(Special Projects)
Familiarize yourself with Blackboard's new Version 9.1 for rollout in May, 2011.
(4/4/2011)
|
[odd: 6/15/2011]3/7 Attend BB NG Workshop on Tuesday 3/29, 1-4 pm in Altgeld. 4/4 Email sent to intersession faculty about training. |
Patty Solomon |
| 7881 |
6/13/2011 |
Fudacz, John |
(6/6/2011)
(Software Problems)
Share folder between XP mode and Windows 7 for Gerry Jensen's Baseline files.
|
[odd: 6/13/2011] duplicate request |
John Fudacz |
| 7886 |
6/13/2011 |
Mackie, Brian |
(6/8/2011)
(Special Projects)
Create a myitlab class for Naperville OMIS 652.
(6/13/2011)
|
[odd: 6/13/2011] |
Andy Rasmussen |
| 7875 |
6/9/2011 |
Listy, Angie |
(6/2/2011)
(PC Setups)
PC setup in BH 328 for Jerry Hamsmith.
(6/8/2011)
|
[odd: 6/9/2011] John completed. |
John Fudacz |
| 7884 |
6/9/2011 |
Wong, Cyrus |
(6/7/2011)
(Lab Issues)
Document feeder of the scanner in the BH 132 lab is not working and requires maintenance.
|
[odd: 6/9/2011]powercycled and disconnected and reconnected usb cable connections then rebooted. - Issue resolved. |
Patricia Bernhardt |
| 7854 |
6/9/2011 |
Liu, Chang |
(5/23/2011)
(Special Projects)
Install SQL Server 2008 Management Studio software on BH 233 desktop computer.
(6/13/2011)
|
[odd: 6/9/2011] |
Andy Rasmussen |
| 7880 |
6/7/2011 |
Rider, Kyra |
(6/3/2011)
(Special Projects)
Create door name plate for Rachel Van Den Broek.
(6/7/2011)
|
[odd: 6/7/2011] |
Mark Misic |
| 7877 |
6/7/2011 |
Pleckham, Phyllis |
(6/2/2011)
(Special Projects)
Prepare computer for surplus.
(6/7/2011)
|
[odd: 6/7/2011] |
John Fudacz |
| 7876 |
6/6/2011 |
Towell, Beth |
(6/2/2011)
(Special Projects)
Set up Transformational Leadership & Employee Engagement survey for Chelsea Woodcock.
(6/27/2011)
|
[odd: 6/6/2011] 6/13 Working with Henry to complete |
Kelsey Johnson |
| 7848 |
6/3/2011 |
DeJean, Michelle |
(5/19/2011)
(Web Maintenance)
Review SAP University Alliance logo variations for website placement.
(6/3/2011)
|
[odd: 5/24/2011]Working with Michelle. She prefers that placement be along bottom so we will work together when she returns from vacation after 5/31. |
Kelsey Johnson |
| 7832 |
6/3/2011 |
Misic, Mark |
(5/17/2011)
(Special Projects)
Classroom/Technology semester check.
(6/3/2011)
|
[odd: 6/3/2011] |
Henry Horrell |
| 7872 |
6/3/2011 |
Mackie, Brian |
(6/1/2011)
(Classroom Technology Issues)
Projector in BH 331 is working properly. Students cannot clearly read any print being projected onto the screen.
(6/14/2011)
|
[odd: 6/3/2011]User states he was projecting text notepad at 18 font; website; application screen. Essentially the same things he shows in another classroom (301). Andy completed. |
John Fudacz |
| 7873 |
6/3/2011 |
Hintzsche, Candy |
(6/1/2011)
(Network Admin (excluding Names Admin))
Set up new student worker for computer access.
(6/3/2011)
|
[odd: 6/3/2011] |
Andy Rasmussen |
| 7874 |
6/3/2011 |
Towell, Beth |
(6/1/2011)
(Training-Podium)
Provide podium training and microphone use in the AUD to Admissions/CHANCE personnel for event late in the afternoon.
(6/3/2011)
|
[odd: 6/3/2011] |
Andy Rasmussen |
| 7870 |
6/2/2011 |
Braffet, Sue |
(5/31/2011)
(Web Maintenance)
Add 2011 COB Alumni Luncheon to past events on ACR website.
(6/1/2011)
|
[odd: 6/2/2011] |
Kelsey Johnson |
| 7868 |
6/2/2011 |
Gillet, Lia |
(5/31/2011)
(Web Maintenance)
Highlight Matt Thompson on the ACR website and update banners.
(6/1/2011)
|
[odd: 6/2/2011] |
Kelsey Johnson |
| 7871 |
6/2/2011 |
Anderson, Sue |
(6/1/2011)
(Classroom Technology Issues)
Schedule some time in BH 300 to connect the recorder cables inside the podium cabinet and test the equipment.
(6/2/2011)
|
[odd: 6/2/2011] |
Andy Rasmussen |
| 7813 |
6/1/2011 |
Misic, Mark |
(5/3/2011)
(Student Assistance)
Install Kaseya agent on all Tech Resource desktop, laptop, and netbook computers.
(6/6/2011)
|
[odd: 06/01/2011] 5/31 - installed on all except Mark's PC. |
John Fudacz |
| 7812 |
6/1/2011 |
Misic, Mark |
(5/3/2011)
(Miscellaneous)
Verify that Kaseya agent works with on Win Vista o/s.
(5/10/2011)
|
[odd: 06/01/2011] John completed. |
John Fudacz |
| 7869 |
6/1/2011 |
Van Den Broek, Rachel |
(5/31/2011)
(PC Setups)
Reformat PC.
(6/1/2011)
|
[odd: 6/1/2011] John completed. |
John Fudacz |
| 7819 |
6/1/2011 |
Mark, Misic |
(5/9/2011)
(Hardware Problems)
BH 310 projector taken by media services for repair. Follow-up with them. When returned, can go in closet as spare.
(6/1/2011)
|
[odd: 06/01/2011] |
Andy Rasmussen |
| 7783 |
6/1/2011 |
Misic, Mark |
(4/18/2011)
(Special Projects)
Barcode Scanner inventory app
(5/10/2011)
|
[odd: 4/25/2011]Created all forms, imported data into mobile database, working on finalizing queries, and improving look of app for ease of use. 4-20: App completed. Will loan to users around Barsema to complete physical inventory. 5/2:Given to FINA, t |
Andy Rasmussen |
| 7815 |
6/1/2011 |
Misic, Mark |
(5/3/2011)
(Miscellaneous)
Develop schedule for installing Kaseya agent on all departmental computers in COB once agent has been verified by John.
(5/10/2011)
|
[odd: 06/01/2011]Removed per MM on 5/16 due to timing issues. |
Patty Solomon |
| 7823 |
6/1/2011 |
Misic, Mark |
(5/10/2011)
(Training-Software)
Provide Blackboard NG training.
(6/1/2011)
|
[odd: 6/1/2011]Scheduled for 9:00 a.m. |
Patty Solomon |
| 7787 |
6/1/2011 |
Rhode, Jason |
(4/20/2011)
(Special Projects)
Participate in a beta demo of new Wimba/E-luminate collaboration tool to be rolled out during the Fall '11 semester.
(5/4/2011)
|
[odd: 6/1/2011] |
Patty Solomon |
| 7843 |
5/31/2011 |
Fudacz, John |
(5/17/2011)
(Printer Troubleshooting)
Research toner leak solution for Undergrad's Laserjet 4650.
(6/21/2011)
|
[odd: 5/31/2011] 6/13 - probably bad DC controller. Needs experienced technician to evaluate. |
John Fudacz |
| 7855 |
5/31/2011 |
Pleckham, Phyllis |
(5/23/2011)
(PC Setups)
Setup a computer and monitor (on loan) for visiting FINA professor in BH 236A.
(5/31/2011)
|
[odd: 5/31/2011] John completed. |
John Fudacz |
| 7865 |
5/31/2011 |
Towell, Beth |
(5/26/2011)
(Special Projects)
Remove the second computer in BH139F and the small desk on which it sits.
(6/15/2011)
|
[odd: 5/31/2011] completed. |
John Fudacz |
| 7867 |
5/31/2011 |
Chitteti, Chaitanya |
(5/26/2011)
(Lab Issues)
The printer software in the ISL is not working; the main problem is with the computer.
|
[odd: 5/31/2011]- ITS fixed print software. |
Patricia Bernhardt |
| 7866 |
5/27/2011 |
Listy, Angie |
(5/26/2011)
(Announcements)
Post welcome sign on Friday, May 27 for Rebecca Shortridge's speaker.
(5/27/2011)
|
[odd: 5/27/2011] |
Kelsey Johnson |
| 7847 |
5/27/2011 |
Stakal, Chris |
(5/19/2011)
(Web Maintenance)
Label photos for MKTG Scholars ceremony.
(6/13/2011)
|
[odd: 5/27/2011]Photos loaded to www.cob.niu.edu/mktg/AwardNight2011. Will give Jeanette instructions on changing titles on 6/7. |
Kelsey Johnson |
| 7831 |
5/27/2011 |
Rasmussen, Andy |
(5/17/2011)
(Special Projects)
Perform barcode inventory.
(6/1/2011)
|
[odd: 5/27/2011] |
Henry Horrell |
| 7863 |
5/27/2011 |
Panzer, Ellen |
(5/25/2011)
(Network Admin (excluding Names Admin))
Change settings on office PC so that MKTG GAs and office staff can sign/log on.
(5/26/2011)
|
[odd: 5/27/2011] John completed. |
John Fudacz |
| 7857 |
5/27/2011 |
Sullivan, Ursula |
(5/23/2011)
(General Inquiries)
Is it possible to get a primer on the different network drives?
(5/27/2011)
|
[odd: 5/25/2011]5/26 User will be around in office on Friday (5/27), approximately 10 am to 12 pm. |
Andy Rasmussen |
| 7864 |
5/27/2011 |
Solomon, Patty |
(5/25/2011)
(Special Projects)
Set up a 'cleaning cart' for classroom/technology check project.
(5/27/2011)
|
[odd: 5/27/2011]5/25 Began to pull supplies into a box. 5/26 Put vacuum cleaner on cart. 5/27 Completed. |
Jeanette Biava |
| 7862 |
5/26/2011 |
Hintzsche, Candy |
(5/24/2011)
(Web Maintenance)
Post YPN event invitation to the appropriate sites.
(5/25/2011)
|
[odd: 5/26/2011] |
Kelsey Johnson |
| 7860 |
5/26/2011 |
Brown, Paula |
(5/24/2011)
(Software Problems)
Unable to open files with .exe extension.
(5/25/2011)
|
[odd: 5/26/2011]5/25 User offered to bring the home CPU to the door and have someone retrieve it to look at the problem. 5/25 John completed. |
John Fudacz |
| 7861 |
5/26/2011 |
Ross, Kristy |
(5/24/2011)
(Building Issues)
The door to BH 331 will not stay open; adjust.
(5/24/2011)
|
[odd: 5/26/2011] John completed. |
John Fudacz |
| 7859 |
5/26/2011 |
Simon, John |
(5/24/2011)
(Software Problems)
Receiving a Windows security alert on office PC.
(5/24/2011)
|
[odd: 5/26/2011] John completed. |
John Fudacz |
| 7858 |
5/26/2011 |
Stewart, Kelly |
(5/24/2011)
(Hardware Problems)
Unable to get on the Internet due to possible security problems.
(5/24/2011)
|
[odd: 5/26/2011] Andy completed. |
John Fudacz |
| 7817 |
5/26/2011 |
Misic, Mark |
(5/3/2011)
(Miscellaneous)
Develop timeline and plan for completing physical inventory. Train Henry on how to use barcode system
(5/26/2011)
|
[odd: 05/25/2011]Henry has received schedule, and will complete inventory (including all discrepancies) by 5/26. |
Andy Rasmussen |
| 7844 |
5/26/2011 |
Misic, Mark |
(5/18/2011)
(Special Projects)
Create 1 classroom cleaning spreadsheet for Intersession and 1 spreadsheet for Summer using the emailed information.
(5/27/2011)
|
[odd: 5/26/2011] |
Jeanette Biava |
| 7853 |
5/25/2011 |
Berg, Margaret |
(5/23/2011)
(Special Projects)
Change ACCY monitors with new video cards.
(6/9/2011)
|
[odd: 5/25/2011]6/1 User inquired about status of this request. |
John Fudacz |
| 7856 |
5/25/2011 |
Pleckham, Phyllis |
(5/23/2011)
(General Inquiries)
Do you suggest a new instructor (Jose Moreno) teaching this summer use Dennis Dean's computer (BH 236K)or a temp/loaner?
(7/7/2011)
|
[odd: 5/25/2011] 5/25 - waiting for A-ID. |
John Fudacz |
| 7846 |
5/24/2011 |
Anderson, Sue |
(5/19/2011)
(Meeting)
Review Access Database forms and INCLUDE files.
(5/20/2011)
|
[odd: 5/24/2011]Note: Request removed as it has been resolved. |
Kelsey Johnson |
| 7849 |
5/24/2011 |
Gillet, Lia |
(5/20/2011)
(Web Maintenance)
Post Executive Club Golf Invite to the ACR homepage.
(5/20/2011)
|
[odd: 5/24/2011] |
Kelsey Johnson |
| 7852 |
5/24/2011 |
Gowen, Chuck |
(5/20/2011)
(Special Projects)
Install SPSS on office PC (preferably Monday (5/23) morning).
(5/23/2011)
|
[odd: 5/24/2011] John completed. |
John Fudacz |
| 7845 |
5/23/2011 |
Pleckham, Phyllis |
(5/19/2011)
(Hardware Problems)
Evaluate Jim Johnson's computer; It is processing very slowly.
(5/19/2011)
|
[odd: 5/23/2011] John inspected. |
John Fudacz |
| 7763 |
5/23/2011 |
Linden, Rowene |
(4/11/2011)
(Special Projects)
Computer setup for GroupWise and Q drive.
(5/23/2011)
|
[odd: 4/13/2011]Need to go over the login script and clean it out. Removed custom drives associated with the User volume. |
Andy Rasmussen |
| 7821 |
5/21/2011 |
Palakeel, Jaby |
(5/9/2011)
(Hardware Problems)
Lab attndt station in MML not working.
(5/10/2011)
|
[odd: 05/21/2011]5/23 - fixed station. The extron box was set to laptop #2 |
Patricia Bernhardt |
| 7824 |
5/20/2011 |
Solomon, Patty |
(5/10/2011)
(Special Projects)
Send CBUS for BB NG summer (fall?) training info.
(5/23/2011)
|
[odd: 5/20/2011] |
Mark Misic |
| 7827 |
5/20/2011 |
Petros, Joan |
(5/16/2011)
(Hardware Problems)
Can home computer (used for work) be easily cleaned of viruses?
(5/20/2011)
|
[odd: 5/20/2011] John completed. |
John Fudacz |
| 7826 |
5/18/2011 |
Fudacz, John |
(5/11/2011)
(Hardware Problems)
Troubleshoot dead web kiosk monitor on 1st floor.
(5/13/2011)
|
[odd: 5/18/2011] John replaced. |
John Fudacz |
| 7651 |
5/17/2011 |
Misic, Mark |
(2/23/2011)
(Special Projects)
Remove power cords from tables in the following classrooms: 119, 219, 315.
(5/17/2011)
|
[odd: 5/17/2011]This task was closed from John's list and added to the tasklist for Henry/Luke semester clean-up. |
John Fudacz |
| 7820 |
5/17/2011 |
Anderson, Sue |
(5/9/2011)
(Hardware Problems)
Work with Sue to identify needed cables and then oversee setup of Recording in BH 301
(5/18/2011)
|
[odd: 05/15/2011] |
Andy Rasmussen |
| 7816 |
5/17/2011 |
Misic, Mark |
(5/3/2011)
(Miscellaneous)
Create a data store using the WebDAV protocol on a COB server.
(5/18/2011)
|
[odd: 05/15/2011] |
Andy Rasmussen |
| 7766 |
5/13/2011 |
Misic, Mark |
(4/12/2011)
(Special Projects)
Kiosk design.
(5/23/2011)
|
[odd: 5/13/2011]Created look that works for kiosk 3 but need to discuss options going forward...for kiosk 3 and others.
|
Kelsey Johnson |
| 7806 |
5/8/2011 |
Tatro, Linda |
(4/28/2011)
(Software Problems)
Reformat PC.
(5/7/2011)
|
[odd: 5/8/2011] John completed. |
John Fudacz |
| 7818 |
5/6/2011 |
Lata, Joey |
(5/3/2011)
(Web Maintenance)
Update JSMAM abstract web page layout.
(5/5/2011)
|
5/3 In contact with Joey and working on best way to alter layout to meet their objective. |
Kelsey Johnson |
| 7803 |
5/5/2011 |
Neeley, Lynn |
(4/27/2011)
(Blackboard Appointments)
Blackboard NG training for intersession class.
(5/6/2011)
|
[odd: 5/5/2011] |
Patty Solomon |
| 7807 |
5/2/2011 |
Aurand, Tim |
(4/28/2011)
(Special Projects)
Need assistance in removing Cyberdefender from notebook PC.
(5/2/2011)
|
[odd: 5/2/2011] |
John Fudacz |
| 7804 |
5/2/2011 |
Ashfaq, Nadeem |
(4/27/2011)
(Lab Issues)
Printer #269539 in the BH 204 Lab (MML) is creating paper jams on the left door and makes a loud noise.
|
[odd: 5/2/2011] 6/6/2011 - Corbin Webster, Field Technician from LaserRepair911 cleaned and assessed printer. Parts needed: Face Down Exit Assembly, Duplexer, Fuser, Tray 4. Submitted request to Victorin and LaserRepair911 for quotes on parts. Victorin |
Patricia Bernhardt |
| 7761 |
5/2/2011 |
Herington, Sonja |
(4/11/2011)
(Training-Other)
Please give Password/Blackboard orientation to global group.
(5/2/2011)
|
[odd: 5/2/2011]4/11 Orientation in BH 104 on Monday, May 2nd at 11:00 a.m. |
Patty Solomon |
| 7529 |
4/30/2011 |
Misic, Mark |
(12/17/2010)
(Special Projects)
Combine COB Personnel database and tech inventory database.
(4/22/2011)
|
[odd: 1/15/2011]Jason is working on this project. Databases have been merged, and uploaded. Need to update inventory entry/update process to reflect new location. 4-4: Updated web to allow entry and modification of inventory. 4/15 All requested change |
Andy Rasmussen |
| 7809 |
4/29/2011 |
Misic, Mark |
(4/28/2011)
(Special Projects)
Develop a SelectSurvey for the Dean from attached information.
(4/28/2011)
|
[odd: 4/29/2011] |
Kelsey Johnson |
| 7810 |
4/29/2011 |
Elliott, Ken |
(4/28/2011)
(Classroom Technology Issues)
Only one (1) microphone is working in the Auditorium.
(5/2/2011)
|
[odd: 4/29/2011]Urgent, priority matter. 4/29 - all clip on mics seemed to work fine. Didn't test handheld. |
John Fudacz |
| 7805 |
4/29/2011 |
Murphy, Wendy |
(4/27/2011)
(Software Problems)
Need assistance converting/saving figures to .tiff files for journal article submission.
(5/9/2011)
|
[odd: 4/29/2011]4/27 Left a voicemail to confirm if the file sent was sufficient but waiting to hear back from the user. |
John Fudacz |
| 7808 |
4/29/2011 |
Weilbaker, Dan |
(4/28/2011)
(General Inquiries)
What do I need to do to log on to another university website?
(4/28/2011)
|
[odd: 4/29/2011] |
John Fudacz |
| 7802 |
4/29/2011 |
Kubasiak, Cindy |
(4/26/2011)
(Miscellaneous)
Need the podium, screen and computer for the evening (5:00 p.m.).
(4/29/2011)
|
[odd: 4/29/2011] |
Andy Rasmussen |
| 7657 |
4/29/2011 |
Misic, Mark |
(2/24/2011)
(General Inquiries)
Is it feasible to install MS Office on busweb?
(5/10/2011)
|
[odd: 3/2/2011]BUSWEB needs to be updated to SP2. Have contacted ITS regarding this, and they are performing a service impact request, and will respond the week of 3/7. 3-21: ITS is performing other maintenance tasks on busweb, I will follow up this wee |
Andy Rasmussen |
| 7612 |
4/29/2011 |
Misic, Mark |
(2/4/2011)
(Special Projects)
Research what it would cost to update our copy of Adobe Connect (ELC server).
(5/10/2011)
|
[odd: 2/9/2011]3/1 - Received quote, need to ask a few more questions regarding pricing. 3-21: E-learning received a very different license agreement than what the connect rep was offering. Will ask Alene for her agreement again this week. 4/4 Emailed A |
Andy Rasmussen |
| 7798 |
4/29/2011 |
Misic, Mark |
(4/25/2011)
(Special Projects)
Complete updates to Inventory database via website.
(4/29/2011)
|
[odd: 4/29/2011] |
Jeanette Biava |
| 7789 |
4/27/2011 |
McCoy, Bill |
(4/20/2011)
(Web Maintenance)
Create a photo gallery for the LEAD web site.
(4/26/2011)
|
[odd: 4/27/2011] |
Kelsey Johnson |
| 7790 |
4/27/2011 |
Patel, Lily |
(4/20/2011)
(Special Projects)
Edit 2011 Managers and Employees surveys.
(4/25/2011)
|
[odd: 4/22/2011]4/21 2011 Managers survey updated. Employees survey is work in progress. 4/22 User may request that questions be bolded on Managers survey. |
Kelsey Johnson |
| 7800 |
4/26/2011 |
Pleckham, Phyllis |
(4/22/2011)
(Special Projects)
Resolve virus issue on FINA reception desk PC.
(4/26/2011)
|
[odd: 4/26/2011]4/25 Working on finishing touches. |
John Fudacz |
| 7797 |
4/26/2011 |
Ashfaq, Nadeem |
(4/21/2011)
(Lab Issues)
Printer #259086 in the 232 Lab prints wrinkled documents.
|
[odd: 4/26/2011]4/21/2011 - scheduled maintenance for Friday, 6/6/2011 - Corbin Webster, field technician from LaserRepair911 cleaned and fixed printer. |
Patricia Bernhardt |
| 7760 |
4/25/2011 |
Fudacz, John |
(4/11/2011)
(Miscellaneous)
Schedule WEB kiosks to reboot daily/weekly.
(5/31/2011)
|
[odd: 4/25/2011] 4/18 - both directory kiosks rebooting every night. |
John Fudacz |
| 7795 |
4/25/2011 |
Kubasiak, Cindy |
(4/21/2011)
(General Inquiries)
Peter Stonebraker wants to know: Can we get a speaker for the Conference Room computer?
(5/31/2011)
|
[odd: 4/25/2011] 4/21 - set up loaner speakers in OMIS conference room. 5/9 - Gerry Aase is still using the speakers. |
John Fudacz |
| 7784 |
4/25/2011 |
Misic, Mark |
(4/18/2011)
(Special Projects)
Install Kaseya Server
(5/2/2011)
|
[odd: 4/25/2011]Installed server in rack. Need to configure Raid, & install Kaseya software. 4/22 Configured Raid, re-installed windows, configured windows, installed SQL Server 2008 express. 4/25 Installed Kaseya software. 4/26 Gave John login informa |
Andy Rasmussen |
| 7791 |
4/23/2011 |
Anderson, Sue |
(4/20/2011)
(Special Projects)
Reimage Debra Hopkin's home PC (NIU owned).
(4/23/2011)
|
[odd: 4/23/2011] John completed. |
John Fudacz |
| 7794 |
4/23/2011 |
Than, Julie |
(4/20/2011)
(Special Projects)
Potential virus on file/copy room PC in Dean's Office.
(4/23/2011)
|
[odd: 4/23/2011] John reformatted. |
John Fudacz |
| 7793 |
4/22/2011 |
Allen, Mary |
(4/20/2011)
(Hardware Problems)
Scanner attached to student worker computer will not scan to Word document.
(4/22/2011)
|
[odd: 4/22/2011] John completed. |
John Fudacz |
| 7792 |
4/22/2011 |
Jackson, Lori |
(4/20/2011)
(Miscellaneous)
Remove second monitor for laptop.
(4/21/2011)
|
[odd: 4/22/2011] John completed. |
John Fudacz |
| 7788 |
4/22/2011 |
Wu, Yali |
(4/19/2011)
(Lab Issues)
Printer #259081 in the 204 lab constantly jams and prints jobs with creases in the paper.
|
[odd: 4/22/2011]4/21 Nadeem Ashfaq put in another trouble ticket; the problem with the printer persists. Duplicate Ticket. |
Patricia Bernhardt |
| 7796 |
4/22/2011 |
Stewart, Kelly |
(4/21/2011)
(Special Projects)
Provide quotes for the following scanners: HP N6310 and SP 8270.
(4/22/2011)
|
[odd: 4/22/2011] |
Andy Rasmussen |
| 7785 |
4/20/2011 |
Finney, William |
(4/18/2011)
(Miscellaneous)
WCSO database access for editing.
(4/19/2011)
|
[odd: 4/20/2011] |
Kelsey Johnson |
| 7782 |
4/20/2011 |
Misic, Mark |
(4/15/2011)
(Miscellaneous)
Move Tamara Phelan's computer back to new office in ACCY suite.
(4/18/2011)
|
[odd: 4/20/2011] John completed. |
John Fudacz |
| 7786 |
4/20/2011 |
Wong, Cyrus |
(4/18/2011)
(Lab Issues)
Printer maintenance required as soon as possible for AAC #259086.
|
[odd: 4/20/2011]scheduled to do maintenance on 4/29/2011 - completed |
Patricia Bernhardt |
| 7781 |
4/19/2011 |
Khan, Hameed |
(4/15/2011)
(Lab Issues)
MML printer #259081 is displaying continuous paper jams even though there are no paper jams. It even notifies to close the doors of the printer even if they are closed.
|
[odd: 4/19/2011]4/15/2011 - checked printer and cleared jams. printed w/no jams unduplexed. Duplex unit might need to be replaced. Need to order part. 6/6/2011 - Corbin Webster, field technician for LaserRepair911 cleaned and swapped parts from one (#2 |
Patricia Bernhardt |
| 7780 |
4/18/2011 |
Stakal, Chris |
(4/14/2011)
(Web Maintenance)
Post Woods Equipment Co. internship to the MKTG website.
(4/15/2011)
|
[odd: 4/18/2011] |
Kelsey Johnson |
| 7777 |
4/18/2011 |
Janouskovec, Matt |
(4/14/2011)
(Hardware Problems)
ELC computer, under warranty, is need of repair.
(4/26/2011)
|
[odd: 4/18/2011] 4/22 - replaced RAM and it is working. Matt will pick up next week. |
John Fudacz |
| 7608 |
4/18/2011 |
Del Monaco, Emily |
(2/4/2011)
(Special Projects)
Streamline the registration database so that it can be regularly updated with attendance information that is maintained in BB.
(4/18/2011)
|
[odd: 2/18/2011]Emailed Emily, waiting for her testing results. |
Andy Rasmussen |
| 7779 |
4/18/2011 |
Downing, Chuck |
(4/14/2011)
(Classroom Technology Issues)
EInstruction CPS problems in the Auditorium.
(4/15/2011)
|
[odd: 4/18/2011] |
Andy Rasmussen |
| 7778 |
4/18/2011 |
Misic, Mark |
(4/14/2011)
(Special Projects)
Would you find out who on campus handles graffiti issues and report to them the chalk advertisement all over the sidewalk around Barsema for college junkee dating service?
(4/18/2011)
|
[odd: 4/18/2011] |
Jeanette Biava |
| 7771 |
4/15/2011 |
Lata, Joey |
(4/13/2011)
(Web Maintenance)
Update MKTG web page.
(4/14/2011)
|
[odd: 4/15/2011] |
Kelsey Johnson |
| 7774 |
4/15/2011 |
Lata, Joey |
(4/13/2011)
(General Inquiries)
Can I get a copy of the page information for the Sales Golf event we used previously so I can revise the text to reflect the current information?
(4/15/2011)
|
[odd: 4/15/2011] |
Kelsey Johnson |
| 7776 |
4/15/2011 |
Smith, Pam |
(4/13/2011)
(Web Maintenance)
Post attached document to 'vita' link.
(4/18/2011)
|
[odd: 4/15/2011] Waiting to hear back from Dr. Smith about vita versus biography. Previous request asked for info to be combined on vita web page. |
Kelsey Johnson |
| 7772 |
4/15/2011 |
Fox, Barb |
(4/13/2011)
(Hardware Problems)
The battery in laptop no longer holds a charge.
(4/18/2011)
|
[odd: 4/15/2011]Note: Work in progress. 4/18 - Sue A bought battery. |
John Fudacz |
| 7692 |
4/15/2011 |
Fudacz, John |
(3/14/2011)
(Documentation)
Come up with WiFi troubleshooting list for students.
(4/13/2011)
|
[odd: 3/21/2011] 3/21 - this might be too technical for students. |
John Fudacz |
| 7765 |
4/15/2011 |
Gowen, Chuck |
(4/11/2011)
(Special Projects)
Format office PC.
(4/13/2011)
|
[odd: 4/15/2011] John completed. |
John Fudacz |
| 7631 |
4/15/2011 |
Lee, Chih-chen |
(2/15/2011)
(Hardware Problems)
Backup program on office PC is not backing up all files.
(4/19/2011)
|
[odd: 2/17/2011] 2/18 - in search of a good freeware backup program. 4/1 - found a good freeware backup program and emailed Chih-Chen. |
John Fudacz |
| 7677 |
4/15/2011 |
Hepker, Lenita |
(3/4/2011)
(Special Projects)
Download card scan information from my computer to the Dean's Groupwise and Blackberry.
(4/4/2011)
|
[odd: 3/11/2011]Lenita asked to do after 3/16. Dean not in until 3-21, will reschedule |
Andy Rasmussen |
| 7699 |
4/15/2011 |
Misic, Mark |
(3/16/2011)
(Special Projects)
Update Rise Display template
(4/21/2011)
|
[odd: 4/1/2011]Sent Rise a template, waiting for them to configure and upload it. |
Andy Rasmussen |
| 7447 |
4/15/2011 |
Rasmussen, Andy |
(11/1/2010)
(Special Projects)
Develop kiosk interface for HP all-in-one pc.
(4/15/2011)
|
[odd: 12/1/2010]To Do: Create Kiosk 3 folder on busweb, update maps to show location of new directory kiosk, update pages to include new map files. Assigned to Kelsey |
Andy Rasmussen |
| 7773 |
4/15/2011 |
Weilbaker, Dan |
(4/13/2011)
(General Inquiries)
Can we get someone to switch the recorder in room 140 (top one) and replace the 128 V recorder with it?
(4/15/2011)
|
[odd: 4/15/2011] |
Andy Rasmussen |
| 7775 |
4/15/2011 |
Zerull, Phyllis |
(4/13/2011)
(Miscellaneous)
Need to reserve the AUD podium and a mic for the BSBA banquet (atrium).
(4/14/2011)
|
[odd: 4/15/2011] |
Andy Rasmussen |
| 7729 |
4/15/2011 |
Misic, Mark |
(3/29/2011)
(Blackboard Learning Center)
Provide BB 9.1 information to 2011 Intersession instructors.
(5/11/2011)
|
[odd: 4/15/2011]3/29 Instructors include: Shortridge (Done), West (NR), Sinason (NR), Dimond (Done), Burton (Done), Henagan (Done), Weilbaker (Done), Mackie (Done). |
Patty Solomon |
| 7768 |
4/14/2011 |
Gillet, Lia |
(4/12/2011)
(Web Maintenance)
Update contact information on indicated pages.
(4/13/2011)
|
[odd: 4/14/2011] |
Kelsey Johnson |
| 7769 |
4/14/2011 |
Hintzsche, Candy |
(4/12/2011)
(Web Maintenance)
Post Rockford Golf invitation on the appropriate site.
(4/13/2011)
|
[odd: 4/14/2011] |
Kelsey Johnson |
| 7767 |
4/14/2011 |
Smith, Pam |
(4/12/2011)
(Miscellaneous)
Pick up old office computer.
(4/14/2011)
|
[odd: 4/14/2011] John completed. |
John Fudacz |
| 7764 |
4/13/2011 |
Cronauer, Emily |
(4/11/2011)
(Special Projects)
Install OnBase on one office PC and two laptops.
(5/9/2011)
|
[odd: 4/13/2011]4/11 Onbase installed on office PC. 4/12 - installed on Emily's laptop. 5-9 - never heard back from Sam about his laptop. |
John Fudacz |
| 7762 |
4/13/2011 |
Mahindrakar, Lakshmi |
(4/11/2011)
(Lab Issues)
The MML printer is creasing paper as it prints.
|
[odd: 4/13/2011] 4/12 - printed 10, 10, and 50 sheets via paper path test, but oould not duplicate issue. Closed ticket and will notify staff if issue recurs to call me immediately so I can check it. |
Patricia Bernhardt |
| 7758 |
4/12/2011 |
Zahay-Blatz, Debra |
(4/8/2011)
(Web Maintenance)
Post Interactive Project Manager job opening on MKTG website.
(4/8/2011)
|
[odd: 4/12/2011] |
Kelsey Johnson |
| 7757 |
4/11/2011 |
Gillet, Lia |
(4/7/2011)
(Web Maintenance)
Differentiate Executive Club board members and board advisors on the website.
(4/11/2011)
|
[odd: 4/11/2011] |
Kelsey Johnson |
| 7759 |
4/11/2011 |
Istvanek, Alyssa |
(4/8/2011)
(Announcements)
Post Pi Sigma Epsilon flyer to announcement monitor.
(4/11/2011)
|
[odd: 4/11/2011] |
Kelsey Johnson |
| 7755 |
4/11/2011 |
Kloster, Sheila |
(4/7/2011)
(Web Maintenance)
Project Milestone banner request.
(4/8/2011)
|
[odd: 4/11/2011] |
Kelsey Johnson |
| 7756 |
4/11/2011 |
Kubasiak, Cindy |
(4/7/2011)
(Announcements)
Post OM&IS flyer announcement.
(4/7/2011)
|
[odd: 4/11/2011] |
Kelsey Johnson |
| 7725 |
4/11/2011 |
Lee, Chih-chen |
(3/28/2011)
(PC Setups)
New computer setup.
(4/1/2011)
|
[odd: 4/11/2011] John completed. |
John Fudacz |
| 7748 |
4/8/2011 |
Domagalski, Sandy |
(4/6/2011)
(Special Projects)
Update Internet Explorer on office PC.
(4/8/2011)
|
[odd: 4/8/2011] John completed. |
John Fudacz |
| 7753 |
4/8/2011 |
Sink, Rod |
(4/7/2011)
(General Inquiries)
Can I cancel the lab reservations by simply going into the 'Calendar' and deleting the entries?
|
[odd: 4/8/2011]4/7: E-mailed Rod: Right click on the appointment, select delete. A message should display 'Delete item' that will give you the option (by checking a box) that says 'Delete this item from all other recipient's mailboxes. Check that box |
Patricia Bernhardt |
| 7750 |
4/8/2011 |
Elliott, Ken |
(4/6/2011)
(General Inquiries)
Can I reserve the video camera for recording the UBUS 311 Honors Section Ethics Presentations from 3:30-4:45 on Tuesday, April 12 and Thursday , April 14, 2011?
(4/8/2011)
|
[odd: 4/8/2011]Note: Also need a handheld microphone. |
Andy Rasmussen |
| 7747 |
4/8/2011 |
Gowen, Chuck |
(4/6/2011)
(Classroom Technology Issues)
The Auditorium PC has been 'freezing.'
(4/7/2011)
|
[odd: 4/8/2011]4/6 Work in progress. 4/7. PC was reimaged. |
Andy Rasmussen |
| 7752 |
4/8/2011 |
Hintzsche, Candy |
(4/6/2011)
(Special Projects)
Research cost for an external hard drive.
(4/7/2011)
|
[odd: 4/8/2011] |
Andy Rasmussen |
| 7754 |
4/8/2011 |
Stakal, Chris |
(4/7/2011)
(Training-Other)
Show how to use the Auditorium lighting system.
(4/8/2011)
|
[odd: 4/8/2011] |
Andy Rasmussen |
| 7749 |
4/8/2011 |
Than, Julie |
(4/6/2011)
(Network Admin (excluding Names Admin))
Shared folder and GroupWise assistance.
(4/8/2011)
|
[odd: 4/8/2011] |
Andy Rasmussen |
| 7751 |
4/7/2011 |
Panzer, Ellen |
(4/6/2011)
(Announcements)
Post Grad Sport Society announcement.
(4/7/2011)
|
[odd: 4/7/2011] |
Kelsey Johnson |
| 7746 |
4/7/2011 |
Myers, Pat |
(4/5/2011)
(Special Projects)
Download Outlook on office computer.
(4/6/2011)
|
[odd: 4/7/2011] John completed. |
John Fudacz |
| 7741 |
4/6/2011 |
Brown, Paula |
(4/4/2011)
(Hardware Problems)
Having trouble hearing anything from home computer (former NIU office PC).
(4/19/2011)
|
[odd: 4/6/2011]4/4 Emailed user some possible solutions but no response. |
John Fudacz |
| 7742 |
4/6/2011 |
Pleckham, Phyllis |
(4/4/2011)
(Printer Troubleshooting)
Fuser error on FINA lab printer.
(4/5/2011)
|
[odd: 4/6/2011] John completed. |
John Fudacz |
| 7745 |
4/6/2011 |
Short, Stacey |
(4/4/2011)
(Building Issues)
The south door of BH 210 (door closes to the bathroom) will not remain propped open.
(4/5/2011)
|
[odd: 4/6/2011] John completed. |
John Fudacz |
| 7744 |
4/6/2011 |
Short, Stacey |
(4/4/2011)
(Classroom Technology Issues)
Someone has changed the podium so that the wallpaper is no longer Barsema Hall, the Office bar at the top is missing, and there are other oddities as well.
(4/5/2011)
|
[odd: 4/6/2011] |
Andy Rasmussen |
| 7743 |
4/5/2011 |
Allen, Mary |
(4/4/2011)
(Announcements)
Post huskie hat announcement.
(4/4/2011)
|
[odd: 4/5/2011] |
Kelsey Johnson |
| 7740 |
4/5/2011 |
Kubasiak, Cindy |
(4/1/2011)
(Special Projects)
Change the context so that Chinese person can log in to the computer in BH 328J.
(4/5/2011)
|
[odd: 4/5/2011]Note: Hook computer up to both black/white and color printers. 4/5 - John completed. |
John Fudacz |
| 7735 |
4/5/2011 |
Gujjarlapudi, Manoj |
(3/31/2011)
(Lab Issues)
The printer in the ETL (344) lab is not putting through print jobs.
|
[odd: 4/5/2011] 4/1 - can not duplicate issue. Printing fine. |
Patricia Bernhardt |
| 7737 |
4/4/2011 |
Subramony, Mahesh |
(3/31/2011)
(Special Projects)
Create Managers Survey.
(4/4/2011)
|
[odd: 4/4/2011] |
Kelsey Johnson |
| 7739 |
4/4/2011 |
Anderson, Sue |
(3/31/2011)
(Hardware Problems)
The network is responding very slow in CPA Review.
(5/2/2011)
|
[odd: 4/4/2011] 4/1 - contacted ITS, they recommended tests to be done. Sue A. is running tests. |
John Fudacz |
| 7736 |
4/4/2011 |
Nandhyala, Sushma |
(3/31/2011)
(Lab Issues)
The computer at workstation 42 in the 132 Lab fails to detect the scanner.
|
[odd: 4/4/2011]4/1 - can not duplicate issue. Scanner is working fine. |
Patricia Bernhardt |
| 7720 |
4/1/2011 |
Anderson, Sue |
(3/25/2011)
(Special Projects)
Schedule time for CPA Review webpage assistance.
(3/30/2011)
|
[odd: 4/1/2011] |
Kelsey Johnson |
| 7719 |
4/1/2011 |
Biava, Jeanette |
(3/25/2011)
(Database Updates)
Remove Ryan Doty from selected COBMail Groups list.
(3/30/2011)
|
[odd: 4/1/2011] |
Kelsey Johnson |
| 7716 |
4/1/2011 |
Biava, Jeanette |
(3/24/2011)
(Database Updates)
Add instructors to the COB Personnel Table.
(3/30/2011)
|
[odd: 4/1/2011] |
Kelsey Johnson |
| 7738 |
4/1/2011 |
Finney, Will |
(3/31/2011)
(Announcements)
Post Sales Program announcement.
(4/1/2011)
|
[odd: 4/1/2011] |
Kelsey Johnson |
| 7730 |
4/1/2011 |
Gillet, Lia |
(3/29/2011)
(Database Updates)
Add back to COB Faculty & Staff Directory.
(3/30/2011)
|
[odd: 4/1/2011] |
Kelsey Johnson |
| 7721 |
4/1/2011 |
Fudacz, John |
(3/28/2011)
(Hardware Problems)
Troubleshoot dead 3rd floor web kiosk monitor.
(4/1/2011)
|
[odd: 4/1/2011] John completed. |
John Fudacz |
| 7733 |
4/1/2011 |
Kloster, Sheila |
(3/29/2011)
(Network Admin (excluding Names Admin))
Grant network access for new ELC student worker.
(4/1/2011)
|
[odd: 4/1/2011] |
Andy Rasmussen |
| 7710 |
3/31/2011 |
Gillet, Lia |
(3/23/2011)
(Web Maintenance)
Revise Exec Club News & Events side bar.
(3/30/2011)
|
[odd: 3/31/2011] |
Kelsey Johnson |
| 7711 |
3/31/2011 |
Gillet, Lia |
(3/23/2011)
(Web Maintenance)
Executive Club updates (EC side bar homepage request).
(3/30/2011)
|
[odd: 3/31/2011] |
Kelsey Johnson |
| 7712 |
3/31/2011 |
Lata, Joey |
(3/24/2011)
(Web Maintenance)
Update job postings and organizations pages on the MKTG website.
(3/30/2011)
|
[odd: 3/31/2011] |
Kelsey Johnson |
| 7723 |
3/31/2011 |
Stakal, Chris |
(3/28/2011)
(Web Maintenance)
Post National Sporting Goods Association intern position to MKTG website.
(3/30/2011)
|
[odd: 3/31/2011] |
Kelsey Johnson |
| 7726 |
3/31/2011 |
Stakal, Chris |
(3/28/2011)
(Web Maintenance)
Post SWC internship position to the MKTG website.
(3/30/2011)
|
[odd: 3/31/2011] |
Kelsey Johnson |
| 7628 |
3/31/2011 |
Fudacz, John |
(2/14/2011)
(Hardware Problems)
Wipe Bart Sharp's hard drive and RMA with Victorin. (This is a spare hard drive)
(4/4/2011)
|
[odd: 2/21/2011] 3/23 - contacted Victorin, they are bringing a new HDD soon. |
John Fudacz |
| 7734 |
3/31/2011 |
Neeley, Lynn |
(3/29/2011)
(General Inquiries)
How can a colleague with an old version of Word (1997-2003) open and edit documents sent in a newer version of Word (2007/2010)?
(3/29/2011)
|
[odd: 3/31/2011] John completed. |
John Fudacz |
| 7731 |
3/31/2011 |
Wu, Yali |
(3/29/2011)
(Lab Issues)
Stapler in the MML Lab (204) is jammed.
|
[odd: 3/31/2011]4/1 - removed stapler from lab. 4/4 - John removed jammed staples and now it works. |
Patricia Bernhardt |
| 7706 |
3/30/2011 |
Gillet, Lia |
(3/23/2011)
(Web Maintenance)
Update Executive Club home and comittee pages.
(3/30/2011)
|
[odd: 3/30/2011] |
Kelsey Johnson |
| 7707 |
3/30/2011 |
Gillet, Lia |
(3/23/2011)
(Web Maintenance)
Update contact information on message page of Exec Club site.
(3/30/2011)
|
[odd: 3/30/2011] |
Kelsey Johnson |
| 7708 |
3/30/2011 |
Gillet, Lia |
(3/23/2011)
(Web Maintenance)
Update the About the NIU Executive Club page.
(3/30/2011)
|
[odd: 3/30/2011] |
Kelsey Johnson |
| 7714 |
3/30/2011 |
Kietzmann, Eve |
(3/24/2011)
(Web Maintenance)
Add personnel information to the COB Faculty & Staff directory.
(3/30/2011)
|
[odd: 3/30/2011] |
Kelsey Johnson |
| 7732 |
3/30/2011 |
Kubasiak, Cindy |
(3/29/2011)
(Web Maintenance)
Post Tuesday T-shirt winner on OM&IS website.
(3/30/2011)
|
[odd: 3/30/2011] |
Kelsey Johnson |
| 7724 |
3/30/2011 |
Lata, Joey |
(3/28/2011)
(Special Projects)
Create Sales Advisory Board survey.
(3/30/2011)
|
[odd: 3/30/2011] |
Kelsey Johnson |
| 7715 |
3/30/2011 |
Liu, Chang |
(3/24/2011)
(Web Maintenance)
Post Assistant Professor position on the OM&IS website.
(3/30/2011)
|
[odd: 3/30/2011] |
Kelsey Johnson |
| 7717 |
3/30/2011 |
Marrs, Ryan |
(3/25/2011)
(Special Projects)
Need current NIU BELIEF website and master pages for ELC project.
(3/30/2011)
|
[odd: 3/30/2011] |
Kelsey Johnson |
| 7709 |
3/30/2011 |
Prabhaker, Paul |
(3/23/2011)
(Web Maintenance)
Fix the indicated links on the MBA web pages.
(3/30/2011)
|
[odd: 3/30/2011] |
Kelsey Johnson |
| 7713 |
3/30/2011 |
Stakal, Chris |
(3/24/2011)
(Web Maintenance)
Post Lombard Park District internship to the MKTG website.
(3/30/2011)
|
[odd: 3/30/2011] |
Kelsey Johnson |
| 7727 |
3/30/2011 |
Elliott, Ken |
(3/28/2011)
(Hardware Problems)
Do diagnostics on office computer, as it is running extremely slow.
(3/29/2011)
|
[odd: 3/30/2011] John completed. |
John Fudacz |
| 7728 |
3/30/2011 |
Matuszewski, Linda |
(3/28/2011)
(Special Projects)
Re-install SPSS V18 on office PC.
(3/30/2011)
|
[odd: 3/30/2011] John completed. |
John Fudacz |
| 7722 |
3/30/2011 |
Misic, Mark |
(3/28/2011)
(Network Admin (excluding Names Admin))
Add Paul Prabhaker to all MBA groups.
(3/30/2011)
|
[odd: 3/30/2011] |
Andy Rasmussen |
| 7718 |
3/29/2011 |
Downing, Chuck |
(3/25/2011)
(Special Projects)
Wipe laptop with a standard XP image.
(3/29/2011)
|
[odd: 3/29/2011] John completed. |
John Fudacz |
| 7694 |
3/28/2011 |
Fudacz, John |
(3/14/2011)
(Database Updates)
Update inventory database for new PCs.
(3/30/2011)
|
[odd: 3/21/2011] 3/30 - gave new PCs info to Jeanette. |
John Fudacz |
| 7705 |
3/24/2011 |
Finney, William |
(3/22/2011)
(General Inquiries)
If MKTG provides a replacement screen for a laptop, will someone from COBTech be available to replace it?
(4/19/2011)
|
[odd: 3/24/2011] |
John Fudacz |
| 7700 |
3/23/2011 |
Ashfaq, Nadeem |
(3/21/2011)
(Lab Issues)
No display on monitor on workstation 8 in MML.
|
[odd: 3/23/2011]Note: Power supply to monitor is good. Tried restarting computer; checked connections. 4/1 - replaced monitor. |
Patricia Bernhardt |
| 7701 |
3/23/2011 |
Ashfaq, Nadeem |
(3/21/2011)
(Lab Issues)
Error due to hard disk failure on workstation 31 in MML.
|
[odd: 3/23/2011]3/18 Hard drive ordered.
4/1 - replaced hard drive |
Patricia Bernhardt |
| 7691 |
3/23/2011 |
Kloster, Sheila |
(3/11/2011)
(Special Projects)
Sharepoint server went down during power surge.
(3/23/2011)
|
[odd: 3/18/2011]Matt did not reply regarding UPS. Will follow up. Matt said UPS was fine, unsure of reason of power outage |
Andy Rasmussen |
| 7702 |
3/23/2011 |
Marcellus, Lori |
(3/21/2011)
(Software Problems)
Pluses and minuses appear next to emails in GroupWise.
(3/25/2011)
|
[odd: 3/23/2011] |
Andy Rasmussen |
| 7662 |
3/23/2011 |
Zahay-Blatz, Debra |
(2/28/2011)
(Hardware Problems)
Having problems showing videos in BH 104 and also my office.
(3/23/2011)
|
[odd: 3/4/2011]2/28 Emailed Debra asking for an example of a video she is trying to show in class. No response yet. 3/7 Emailed Debra again and received list with youtube videos. Will test in lab & classroom. 3-21: Videos worked fine in 104, and in m |
Andy Rasmussen |
| 7682 |
3/22/2011 |
Hopkins, Debra |
(3/9/2011)
(Blackboard Appointments)
Provide Blackboard refresher training for my GA, Steve, and myself.
(3/22/2011)
|
[odd: 3/22/2011] |
Patty Solomon |
| 7693 |
3/21/2011 |
Fudacz, John |
(3/14/2011)
(Hardware Problems)
Troubleshoot Chang Liu's dead laptop.
(4/4/2011)
|
[odd: 3/21/2011] 3/18 - Seems to be a bad motherboard. |
John Fudacz |
| 7690 |
3/18/2011 |
Misic, Mark |
(3/11/2011)
(Special Projects)
Research cost for a dumbboard for the Dean's Conference Room.
(3/18/2011)
|
[odd: 3/18/2011] |
Mark Misic |
| 7678 |
3/18/2011 |
Herington, Sonja |
(3/7/2011)
(Special Projects)
Create Global Research surveys in SelectSurvey. There are 3 separate instruments to be admininistered at different times.
(3/4/2011)
|
[odd: 3/18/2011] |
Kelsey Johnson |
| 7698 |
3/18/2011 |
Misic, Mark |
(3/16/2011)
(Hardware Problems)
Directory kiosk on the 2nd floor is not working.
(3/18/2011)
|
[odd: 3/18/2011] |
John Fudacz |
| 7696 |
3/18/2011 |
Misic, Mark |
(3/16/2011)
(Special Projects)
Move designated ACCY faculty impacted by the remodeling project to new locations.
(3/18/2011)
|
[odd: 3/18/2011] John completed. |
John Fudacz |
| 7688 |
3/18/2011 |
Parrish, Ron |
(3/10/2011)
(Special Projects)
Install Excel 2003 in BH 210.
(3/16/2011)
|
[odd: 3/18/2011]3/14 Also need PowerPoint 2003 installed in the classroom. |
John Fudacz |
| 7604 |
3/18/2011 |
Del Monaco, Emily |
(2/4/2011)
(Special Projects)
Streamline the Career Compass registration process so that a student cannot register multiple times for the same workshop.
(3/11/2011)
|
[odd: 2/18/2011] |
Andy Rasmussen |
| 7606 |
3/18/2011 |
Del Monaco, Emily |
(2/4/2011)
(Special Projects)
Streamline the Career Compass registration process so that successful attendance is verified before a student is allowed to register for the next one.
(3/11/2011)
|
[odd: 2/18/2011] |
Andy Rasmussen |
| 7605 |
3/18/2011 |
Del Monaco, Emily |
(2/4/2011)
(Special Projects)
Streamline the Career Compass registration process so that a student cannot register for a workshop that has already been taken.
(3/11/2011)
|
[odd: 2/18/2011] |
Andy Rasmussen |
| 7689 |
3/18/2011 |
Misic, Mark |
(3/11/2011)
(Special Projects)
Research cost for a new smartboard for the Dean's Conference Room.
(3/11/2011)
|
[odd: 3/18/2011] |
Andy Rasmussen |
| 7625 |
3/18/2011 |
Misic, Mark |
(2/11/2011)
(Special Projects)
Review and update classroom documentation sheets.
(3/18/2011)
|
[odd: 3/18/2011] |
Andy Rasmussen |
| 7695 |
3/18/2011 |
Thomas, Stefan |
(3/14/2011)
(Network Admin (excluding Names Admin))
Need access to Student Accountancy Society website for maintenance purposes.
(3/18/2011)
|
[odd: 3/18/2011] |
Andy Rasmussen |
| 7697 |
3/18/2011 |
Misic, Mark |
(3/16/2011)
(Office Management)
Initiate interdepartmental sales voucher (invoice) for computer lab fee reimbursement.
(3/18/2011)
|
[odd: 3/18/2011] |
Jeanette Biava |
| 7675 |
3/17/2011 |
Misic, Mark |
(3/4/2011)
(Special Projects)
Install large monitor from Office H for Michelle DeJean.
(3/29/2011)
|
[odd: 3/17/2011] 3/4 - contacted Michelle to set up time. 3/21 - she still hasn't replied. |
John Fudacz |
| 7676 |
3/17/2011 |
Reid, Erin |
(3/4/2011)
(Training-Podium)
Refresher podium training the the Auditorium
(3/17/2011)
|
[odd: 3/17/2011] |
Andy Rasmussen |
| 7674 |
3/16/2011 |
Buffington, Kathi |
(3/3/2011)
(Special Projects)
Run killdisk on computer located in BH 201D so I can surplus it.
(3/21/2011)
|
[odd: 3/16/2011] John completed. |
John Fudacz |
| 7671 |
3/16/2011 |
Petersen, Charles |
(3/2/2011)
(PC Setups)
New computer install.
(3/16/2011)
|
[odd: 3/16/2011] John completed. |
John Fudacz |
| 7670 |
3/16/2011 |
Misic, Mark |
(3/2/2011)
(Special Projects)
For time capture reports, please create a report option that allows sorting by date range, specific worker, and data sorted by department.
(3/8/2011)
|
[odd: 3/16/2011] |
Andy Rasmussen |
| 7686 |
3/15/2011 |
Lata, Joey |
(3/10/2011)
(Printer Setup)
Network new printer (either need to initiate a port or a hub).
(3/16/2011)
|
[odd: 3/15/2011]3/16 User emailed to inform not being contacted about this request. |
John Fudacz |
| 7685 |
3/15/2011 |
Anderson, Sue |
(3/10/2011)
(Special Projects)
Upgrade Wordpress to Version 3.1.
(3/14/2011)
|
[odd: 3/15/2011] |
Andy Rasmussen |
| 7684 |
3/15/2011 |
Michiels, Pierre |
(3/10/2011)
(Network Admin (excluding Names Admin))
Need access to MKTG Department website to post job openings (part of GA position).
(3/25/2011)
|
[odd: 3/15/2011] |
Andy Rasmussen |
| 7508 |
3/14/2011 |
Misic, Mark |
(12/7/2010)
(Special Projects)
Participate in planning group to educate COB on Office 2010.
(8/23/2011)
|
[odd: 3/14/2010]12/7 Organized meeting with Tricia, John and Andy for 2:30 on Dec. 9th to brainstorm. 2/15 Re-assigned to Mark. |
Mark Misic |
| 7687 |
3/14/2011 |
Anderson, Sue |
(3/10/2011)
(Printer Troubleshooting)
Debra Hopkins unable to print a PDF file on office printer.
(3/14/2011)
|
[odd: 3/14/2011] |
John Fudacz |
| 7664 |
3/14/2011 |
Berg, Margaret |
(2/28/2011)
(Hardware Problems)
Install monitors for ACCY. Instructions attached in email.
(6/9/2011)
|
[odd: 3/14/2011] 3/18 - installed all 24' monitors. |
John Fudacz |
| 7661 |
3/14/2011 |
Jensen, Gerry |
(2/28/2011)
(PC Setups)
New computer setup.
(3/14/2011)
|
[odd: 3/14/2011] John completed. |
John Fudacz |
| 7683 |
3/11/2011 |
Simpson, Marc |
(3/9/2011)
(Special Projects)
Please set up a Select Survey account for me.
(3/10/2011)
|
[odd: 3/11/2011] |
Kelsey Johnson |
| 7672 |
3/11/2011 |
Salmon, Mona |
(3/2/2011)
(Printer Setup)
Install new color laser printer.
(3/11/2011)
|
[odd: 3/11/2011] |
John Fudacz |
| 7665 |
3/11/2011 |
Palakeel, Jaby |
(2/28/2011)
(Lab Issues)
Trouble ticket for printer #254000.
|
[odd: 3/11/2011] 3/7/2011 - Duplicate Ticket to #7632. Closed duplicate. |
Patricia Bernhardt |
| 7658 |
3/10/2011 |
Del Monaco, Emily |
(2/24/2011)
(PC Setups)
New laptop setup.
(3/10/2011)
|
[odd: 3/10/2011] John completed. |
John Fudacz |
| 7680 |
3/10/2011 |
Fudacz, John |
(3/7/2011)
(Lab Issues)
Reroute projector sound in ETL to come from teacher's station.
(3/10/2011)
|
[odd: 3/10/2011] John completed. |
John Fudacz |
| 7681 |
3/10/2011 |
Marchewka, Jack |
(3/8/2011)
(Printer Troubleshooting)
Needs access to the network black and white printer in OMIS. Thursday, March 10th is a good date.
(3/9/2011)
|
[odd: 3/10/2011] John completed. |
John Fudacz |
| 7679 |
3/10/2011 |
Cahow, Jon |
(3/7/2011)
(Training-Other)
Provide training for use of the video conference system for FMA meeting on 3/10/11.
(3/10/2011)
|
[odd: 3/10/2011] |
Andy Rasmussen |
| 7673 |
3/10/2011 |
Kloster, Sheila |
(3/3/2011)
(Special Projects)
Please install GoldMine on student workers computer in the ELC.
(3/11/2011)
|
[odd: 3/10/2011] |
Andy Rasmussen |
| 7649 |
3/9/2011 |
Devona, Sandy |
(2/22/2011)
(PC Setups)
New computer setup.
(3/9/2011)
|
[odd: 3/9/2011] John completed. |
John Fudacz |
| 7650 |
3/9/2011 |
Phelan, Tamara |
(2/22/2011)
(PC Setups)
New computer setup.
(3/9/2011)
|
[odd: 3/9/2011] John completed. |
John Fudacz |
| 7647 |
3/8/2011 |
Berg, Margaret |
(2/22/2011)
(PC Setups)
New computer setup.
(2/25/2011)
|
[odd: 3/8/2011] John completed. |
John Fudacz |
| 7648 |
3/8/2011 |
Linden, Rowene |
(2/22/2011)
(PC Setups)
New computer setup.
(3/8/2011)
|
[odd: 3/8/2011] John completed. |
John Fudacz |
| 7641 |
3/8/2011 |
Kloster, Sheila |
(2/21/2011)
(Network Admin (excluding Names Admin))
New student workers need access to the ACR network drive (directory name given in email).
(3/10/2011)
|
[odd: 2/23/2011] |
Andy Rasmussen |
| 7663 |
3/7/2011 |
Euhus, Angie |
(2/28/2011)
(Special Projects)
Run killdisk on 2 computers in 245L and return to MGMT storage closet when complete. Inventory #272977 and #266418.
(3/7/2011)
|
[odd: 3/7/2011] John completed. |
John Fudacz |
| 7668 |
3/7/2011 |
Jensen, Gerry |
(3/1/2011)
(Special Projects)
Please install Baseline on my new computer.
(3/11/2011)
|
[odd: 3/7/2011] |
John Fudacz |
| 7667 |
3/4/2011 |
Lata, Joey |
(2/28/2011)
(Web Maintenance)
Update sales webpages as indicated in email.
(2/28/2011)
|
[odd: 3/4/2011] |
Kelsey Johnson |
| 7637 |
3/4/2011 |
Smith, Pam |
(2/18/2011)
(PC Setups)
New computer setup.
(3/4/2011)
|
[odd: 3/4/2011] John completed. |
John Fudacz |
| 7635 |
3/4/2011 |
Zhou, Lei |
(2/18/2011)
(PC Setups)
New computer setup.
(2/25/2011)
|
[odd: 3/4/2011] John completed. |
John Fudacz |
| 7666 |
3/4/2011 |
Wu, Yali |
(2/28/2011)
(Lab Issues)
Problem with stapler in ETL.-
(3/17/2011)
|
[odd: 3/4/2011]
3/16 High Capacity staple tray w/n stay inside stapler. Gave to Jeanette to contact company and get replacment standard stapler instead of High Capacity Stapler. 3/17 Stapler removed from lab; standard stapler ordered. |
Patricia Bernhardt |
| 7669 |
3/4/2011 |
Wu, Yali |
(3/1/2011)
(Lab Issues)
Keyboard in BH 204 #19 does not work.
|
[odd: 3/4/2011]
3/7/2011 - can not duplicate issue. Keyboard is working fine. Will close ticket. |
Patricia Bernhardt |
| 7634 |
3/4/2011 |
Johnson, Kelsey |
(2/18/2011)
(Web Maintenance)
When updating careercompass/studentworkshoplist.asp I noticed that page not centered when viewing in IE. Compared coding to other CC pages but couldn't find issue.
(3/2/2011)
|
[odd: 3/4]Removed the CSS styling code. Took care of the centering issue. |
Andy Rasmussen |
| 7642 |
3/3/2011 |
Johnson, Kelsey |
(2/21/2011)
(Special Projects)
Add announcement procedures to the internal documentation.
(3/2/2011)
|
[odd: 3/3/2011] |
Andy Rasmussen |
| 7646 |
3/2/2011 |
Charles, Elliott |
(2/22/2011)
(Training-Podium)
Schedule a day and time for podium training in BH 200 (auditorium).
(3/4/2011)
|
[odd: 3/2/2011]Scheduled for 3/4 @ 2pm |
Andy Rasmussen |
| 7660 |
3/1/2011 |
Braffet, Sue |
(2/25/2011)
(Web Maintenance)
Post NIU Exec Club Trump International Hotel & Tower invitation and form to the website.
(2/28/2011)
|
[odd: 3/1/2011] |
John Fudacz |
| 7653 |
3/1/2011 |
Lata, Joey |
(2/23/2011)
(General Inquiries)
Do we still have support coverage for Select Survey?
(3/1/2011)
|
[odd: 3/1/2011] |
Andy Rasmussen |
| 7578 |
3/1/2011 |
Myers, Pat |
(1/24/2011)
(Software Problems)
Assistance with error message on Spring 11 room schedules
(3/2/2011)
|
[odd: 2/1/2011] |
Andy Rasmussen |
| 7659 |
2/28/2011 |
Than, Julie |
(2/24/2011)
(Web Maintenance)
Article update on the COB website.
(2/25/2011)
|
[odd: 2/28/2011] |
Kelsey Johnson |
| 7656 |
2/25/2011 |
Ellis, Jennifer |
(2/23/2011)
(Web Maintenance)
Add personnel page to faculty & staff directory.
(2/24/2011)
|
[odd: 2/25/2011] |
Kelsey Johnson |
| 7655 |
2/25/2011 |
Kloster, Sheila |
(2/23/2011)
(Web Maintenance)
Add John Wonak's bio to the ELC coaches page.
(2/24/2011)
|
[odd: 2/25/2011] |
Kelsey Johnson |
| 7652 |
2/25/2011 |
Marcellus, Lori |
(2/23/2011)
(Hardware Problems)
Laptop not getting a connection in the ELC.
(2/24/2011)
|
[odd: 2/25/2011] |
John Fudacz |
| 7654 |
2/25/2011 |
Mooney, Christine |
(2/23/2011)
(Classroom Technology Issues)
The document camera in BH 227 will not turn on.
(2/24/2011)
|
[odd: 2/25/2011] |
John Fudacz |
| 7644 |
2/24/2011 |
Gowen, Charles |
(2/22/2011)
(Network Admin (excluding Names Admin))
Need extra space on office PC H: drive.
(2/25/2011)
|
[odd: 2/24/2011] |
Mark Misic |
| 7640 |
2/24/2011 |
Anderson, Sue |
(2/21/2011)
(Web Maintenance)
CPA home page update.
(2/24/2011)
|
[odd: 2/24/2011] |
Kelsey Johnson |
| 7645 |
2/24/2011 |
Solomon, Patty |
(2/22/2011)
(Special Projects)
Make a list of all users and guests in Barsema auditorium for the week of February 14-18.
(2/23/2011)
|
[odd: 2/24/2011] |
Jeanette Biava |
| 7630 |
2/24/2011 |
Herington, Sonja |
(2/15/2011)
(Training-Other)
Blackboard overview training for Inner Mongolian group.
(2/24/2011)
|
[odd: 2/24/2011]Overview scheduled for 2:00 p.m. in BH 104. |
Patty Solomon |
| 7643 |
2/23/2011 |
Solomon, Patty |
(2/21/2011)
(Special Projects)
Please install the CPS (clicker) software on the Dean's conference room computer.
(2/22/2011)
|
[odd: 2/23/2011] John completed. |
John Fudacz |
| 7636 |
2/23/2011 |
Zhang, Qianni |
(2/18/2011)
(Lab Issues)
Fuser error for 104 lab printer #259087.
(3/14/2011)
|
[odd: 2/23/2011]
3/7/2011 - printer needs a low-voltage power supply unit. Will replace Friday during down time. 3/11/2011 - John and I removed printer from lab. 3/14/2011 - John and I replaced the faulty low-voltage power supply unit w/new part. Teste |
Patricia Bernhardt |
| 7639 |
2/22/2011 |
Kloster, Sheila |
(2/18/2011)
(Web Maintenance)
Add Stacey Short's bio to the ELC website.
(2/21/2011)
|
[odd: 2/22/2011] |
Kelsey Johnson |
| 7638 |
2/22/2011 |
Kloster, Sheila |
(2/18/2011)
(Web Maintenance)
Add '100 project milestone' to ELC website.
(2/21/2011)
|
[odd: 2/22/2011] |
Kelsey Johnson |
| 7627 |
2/21/2011 |
Fudacz, John |
(2/14/2011)
(Hardware Problems)
Get warranty information on Chang Liu's failed laptop and start RMA process.
(2/15/2011)
|
[odd: 2/21/2011] |
John Fudacz |
| 7632 |
2/18/2011 |
Wu, Yali |
(2/15/2011)
(Lab Issues)
MML printer #254000 is broken down/constant paper jams.
|
[odd: 2/18/2011]
3/7/2011 - No paper in any trays. Replaced one roller in input device for tray 4. Tested successfully. close ticket. |
Patricia Bernhardt |
| 7607 |
2/18/2011 |
Del Monaco, Emily |
(2/4/2011)
(Special Projects)
Need some administrative tools for cleaning out registrations to clear seats in the workshop.
(2/10/2011)
|
[odd: 2/18/2011] |
Andy Rasmussen |
| 7633 |
2/17/2011 |
Brown, Paula |
(2/15/2011)
(Software Problems)
Problem with Adobe Reader: Unable to open a link on a web page. Download a newer version.
(2/17/2011)
|
[odd: 2/17/2011] |
John Fudacz |
| 7629 |
2/16/2011 |
Zahay-Blatz, Debra |
(2/14/2011)
(Software Problems)
Need assistance in answering some questions about Word.
(3/18/2011)
|
[odd: 2/16/2011] Contacted Debra but never heard back. |
John Fudacz |
| 7626 |
2/15/2011 |
Anderson, Sue |
(2/11/2011)
(Printer Troubleshooting)
Troubleshoot color laser printer; it shadows terribly.
(2/14/2011)
|
[odd: 2/15/2011] |
John Fudacz |
| 7623 |
2/15/2011 |
Mahindrakar, Lakshmi |
(2/10/2011)
(Lab Issues)
The paper punch in the ISL (BH 132) is now working; also a screw is loose and falling out of it.
|
[odd: 2/15/2011] 2/11/2011 - Tricia replaced paper punch with extra one that used to be in CCL (stored in MML's cabinet). Broken one needs to have a part replaced. |
Patricia Bernhardt |
| 7624 |
2/14/2011 |
Linden, Rowene |
(2/10/2011)
(Hardware Problems)
Suzanne Youngberg cannot find the ACCY Q drive on her office PC.
(2/14/2011)
|
[odd: 2/14/2011] John completed. |
John Fudacz |
| 7622 |
2/11/2011 |
Lata, Joey |
(2/9/2011)
(Web Maintenance)
Update the MKTG website with Scholarship Ceremony information.
(2/10/2011)
|
[odd: 2/11/2011] |
Kelsey Johnson |
| 7555 |
2/11/2011 |
Weilbaker, Jason |
(1/10/2011)
(Software Problems)
Update rise slides, implement new broadcast, and train pat myers
(2/11/2011)
|
[odd: 2/14/2011] |
Jason Weilbaker |
| 7554 |
2/11/2011 |
Weilbaker, Jason |
(1/10/2011)
(Special Projects)
Update tech inventory database, add web interface, train users
(2/8/2011)
|
[odd: 2/14/2011]2/8 Remove. Duplicate of request #7529. |
Jason Weilbaker |
| 7562 |
2/11/2011 |
Weilbaker, Jason |
(1/18/2011)
(Special Projects)
Setup Disc Printer in Kelsey's Office. Test. Create new template. Train someone to use it.
(2/11/2011)
|
[odd: 1/20/2011]Note: Trained Jeanette to print DVD case covers and disc labels. |
Jason Weilbaker |
| 7598 |
2/10/2011 |
Jackson, Lori |
(1/27/2011)
(PC Setups)
New computer setup.
(2/7/2011)
|
[odd: 2/10/2011] |
John Fudacz |
| 7609 |
2/10/2011 |
Gasparini, Ben |
(2/4/2011)
(Network Admin (excluding Names Admin))
Need access to the Marketing Student Advisory Board website for maintenance purposes.
(2/8/2011)
|
[odd: 2/10/2011] |
Andy Rasmussen |
| 7615 |
2/9/2011 |
Buffington, Kathi |
(2/7/2011)
(Hardware Problems)
Sam Baker's laptop is having some issues; thinks it may have a virus.
(2/8/2011)
|
[odd: 2/9/2011] John completed. |
John Fudacz |
| 7616 |
2/9/2011 |
Mall, Jane |
(2/7/2011)
(Software Problems)
Need assistance turning anti virus software back on office PC.
(2/8/2011)
|
[odd: 2/9/2011] |
John Fudacz |
| 7584 |
2/9/2011 |
Panzer, Ellen |
(1/24/2011)
(Printer Troubleshooting)
Printer in OTA Research Lab is jamming.
(2/8/2011)
|
[odd: 1/26/2011]2/4 Replacement rollers delivered for printer. |
John Fudacz |
| 7621 |
2/9/2011 |
Zahay-Blatz, Debra |
(2/7/2011)
(Hardware Problems)
Internet Explorer running slowly.
(2/15/2011)
|
[odd: 2/9/2011]Note: Close out. User did not report further problems. |
John Fudacz |
| 7613 |
2/9/2011 |
Pande, Devesh |
(2/4/2011)
(Lab Issues)
Printer jam (#274891) in BH 104 lab.
|
[odd: 2/9/2011] 2/11/2011 - John F. cleared paper that was gunked up in a lot of places and was wripped, crinkled, in duplexer and in trays. Cleaned one old roller and replaced one roller. Tested and now printing without jams. |
Patricia Bernhardt |
| 7617 |
2/9/2011 |
Cefaratti, Meghann |
(2/7/2011)
(Special Projects)
Need assistance connecting laptop to the Internet.
(2/8/2011)
|
[odd: 2/9/2011] |
Andy Rasmussen |
| 7610 |
2/8/2011 |
Misic, Mark |
(2/4/2011)
(Special Projects)
Install Office 2010 on Lisa Madlinger's office PC and on her TA's computer in BH 313.
(2/8/2011)
|
[odd: 2/8/2011] John completed. |
John Fudacz |
| 7618 |
2/8/2011 |
Wozniak, Rich |
(2/7/2011)
(Special Projects)
Need printers re-installed on office computer.
(2/7/2011)
|
[odd: 2/8/2011]2/7 Printers seem to work without having them re-installed. |
John Fudacz |
| 7611 |
2/8/2011 |
Mahindrakar, Lakshmi |
(2/4/2011)
(Lab Issues)
Printer #259083 in the ETL lab is not loading paper from tray 4.
(3/15/2011)
|
[odd: 2/8/2011]
3/4/2011 - did troubleshooting. Power seems to not be getting to tray 4. 3/7/2011 - not able to access lab - classes 3/15/2011 - C4781-70002 30 Voltage Computer Cable has retracted pin. John pulled pin out just enough to fix cable. Te |
Patricia Bernhardt |
| 7614 |
2/8/2011 |
Anderson, Sue |
(2/4/2011)
(Network Admin (excluding Names Admin))
New Grad Assistant cannot access the M: drive.
(2/8/2011)
|
[odd: 2/8/2011]Gave Sue script to add to GA. |
Andy Rasmussen |
| 7620 |
2/8/2011 |
Sullivan, Ursula |
(2/7/2011)
(General Inquiries)
Is it possible for me to copy my realplayer play list on flashdrive to show ads.
(2/8/2011)
|
[odd: 2/8/2011]Duplicate request. |
Andy Rasmussen |
| 7619 |
2/8/2011 |
Sullivan, Ursula |
(2/7/2011)
(General Inquiries)
Is it possible for me to copy my realplayer play list on flashdrive to show ads.
(2/8/2011)
|
[odd: 2/8/2011]2/8 User downloaded updates of Realplayer on classroom PC and was able to successfully show the videos. |
Andy Rasmussen |
| 7600 |
2/4/2011 |
Aurand, Tim |
(1/31/2011)
(Special Projects)
Need assistance in modifying my NIU PC in order to access from home.
(2/1/2011)
|
[odd: 2/4/2011] John completed. |
John Fudacz |
| 7577 |
2/4/2011 |
Fudacz, John |
(1/24/2011)
(Lab Issues)
Repair malfunctioning MML printer (R).
(2/7/2011)
|
[odd: 2/4/2011] Not needed. |
John Fudacz |
| 7596 |
2/3/2011 |
Cahow, Jonathan |
(1/27/2011)
(Network Admin (excluding Names Admin))
Need access to the FMA website for maintenance purposes.
(1/31/2011)
|
[odd: 2/3/2011] |
Andy Rasmussen |
| 7602 |
2/2/2011 |
McFadden, Kathleen |
(1/31/2011)
(Printer Troubleshooting)
Office printer is no longer working.
(2/1/2011)
|
[odd: 2/2/2011] John completed. |
John Fudacz |
| 7601 |
2/2/2011 |
Sullivan, Ursula |
(1/31/2011)
(Special Projects)
Need software installed on laptop.
(1/31/2011)
|
[odd: 2/2/2011] John completed. |
John Fudacz |
| 7603 |
2/2/2011 |
Churyk, Natalie |
(1/31/2011)
(Classroom Technology Issues)
Document camera image in BH 231 is not as bright as it should be.
(2/8/2011)
|
[odd: 2/2/2011]Increased brightness, |
Andy Rasmussen |
| 7599 |
2/2/2011 |
Dzuranin, Ann |
(1/28/2011)
(Blackboard Appointments)
Overview of Blackboard's Collaborative Tools for experiment.
(2/7/2011)
|
[odd: 2/2/2011] |
Patty Solomon |
| 7580 |
2/1/2011 |
Misic, Mark |
(1/24/2011)
(Special Projects)
Create, test and distribute Netbook image.
(2/15/2011)
|
[odd: 2/1/2011]Created base machine, installed Office 2010, PrimoPDF, McAfee antivirus and Novell client. Found a Microsoft image creator & distribution system. Microsoft GIMAGEX will easily distribute a Windows 7 image. |
John Fudacz |
| 7593 |
2/1/2011 |
Rodriguez, Leobardo |
(1/26/2011)
(Network Admin (excluding Names Admin))
Need access to ALPFA website for maintenance purposes.
(1/30/2011)
|
[odd: 2/1/2011] |
Andy Rasmussen |
| 7597 |
1/31/2011 |
Lata, Joey |
(1/27/2011)
(Special Projects)
Need assistance for configuring the Adobe edition software and microphone for podcasts.
(1/31/2011)
|
[odd: 1/31/2011]1/31 Closed request. Issue resolved. |
John Fudacz |
| 7595 |
1/31/2011 |
Karpiel, Kevin |
(1/27/2011)
(Network Admin (excluding Names Admin))
Unable to gain access to the web server for SIE web maintenance.
(1/31/2011)
|
[odd: 1/31/2011]ITS has responded to Kevin |
Andy Rasmussen |
| 7549 |
1/31/2011 |
Misic, Mark |
(1/6/2011)
(Special Projects)
Complete College of Business server table.
(2/9/2011)
|
[odd: 1/31/2011] |
Andy Rasmussen |
| 7594 |
1/28/2011 |
McCoy, Bill |
(1/26/2011)
(Special Projects)
Setup Ethical Dilemma Assessment surveys.
(1/27/2011)
|
[odd: 1/28/2011]1/27 Online assessment surveys set up and ready for review. |
Kelsey Johnson |
| 7590 |
1/28/2011 |
Cao, Can |
(1/25/2011)
(Lab Issues)
Printer #259084 in the 232 Lab is destroying some of the paper printouts and also jamming.
|
[odd: 1/28/2011]1/25/2011 - printouts were wrinkled. Solution was to change the fuser. Testing was successful. |
Patricia Bernhardt |
| 7592 |
1/28/2011 |
Naini, Srilakshmi |
(1/25/2011)
(Lab Issues)
Printer #259091 in the 132 Lab is jamming.
(2/1/2011)
|
[odd: 1/28/2011]2/1 This request is a duplicate of #7576. |
Patricia Bernhardt |
| 7589 |
1/28/2011 |
Pandhre, Neha |
(1/25/2011)
(Lab Issues)
Paper jams in 204 Lab printer #259081.
|
[odd: 1/28/2011]2/8 Need to check rollers. 2/8/2011 - replaced 6 very bad rollers. Tested print but still jamming. Tested fuser and it is bad. No fusers in stock so one will need to be ordered. 2/15/2011 - E-mailed Jim Victorin for a quote on supplies |
Patricia Bernhardt |
| 7579 |
1/28/2011 |
Del Monaco, Emily |
(1/24/2011)
(Special Projects)
Students are receiving error message when attempting to reserve spot in a workshop that they registered for, but never attended.
(1/25/2011)
|
[odd: 1/28/2011] |
Andy Rasmussen |
| 7583 |
1/28/2011 |
Fox, Barb |
(1/24/2011)
(Classroom Technology Issues)
Image on the projector from the computer in BH 315 initially shows horizontal stripes and then clears up within 10-15 minutes.
(1/28/2011)
|
[odd: 1/26/2011] |
Andy Rasmussen |
| 7591 |
1/27/2011 |
Anderson, Sue |
(1/25/2011)
(Network Admin (excluding Names Admin))
Add CPA grad assistant to group and a folder created with his name.
(1/27/2011)
|
[odd: 1/27/2011] |
Andy Rasmussen |
| 7588 |
1/26/2011 |
Stakal, Chris |
(1/24/2011)
(Web Maintenance)
Post internship position to the MKTG Internship web page.
(1/25/2011)
|
[odd: 1/26/2011] |
Kelsey Johnson |
| 7585 |
1/26/2011 |
Linden, Rowene |
(1/24/2011)
(Software Problems)
Need assistance for viewing XML input using style sheet.
(2/1/2011)
|
[odd: 1/26/2011] |
John Fudacz |
| 7586 |
1/26/2011 |
Sharp, Bart |
(1/24/2011)
(General Inquiries)
How can I save a OneNote notebook setup for access from off campus?
(1/31/2011)
|
[odd: 1/26/2011] Recommended Novell client instead. |
John Fudacz |
| 7581 |
1/26/2011 |
Wong, Cyrus |
(1/24/2011)
(Printer Troubleshooting)
Printers 269539, 259081 and 248716 are out of order.
|
[odd: 1/26/2011]- Power cycled printers and reboot print release station which brought back the communication connection between the print release station and printers#269539 & #259081. Printer #248716 was reported on ticket #7565 so I am closing this tic |
Patricia Bernhardt |
| 7587 |
1/26/2011 |
Wozniak, Rich |
(1/24/2011)
(Special Projects)
Need assistance scheduling lab reservations for MKTG 325 and MKTG 310.
(1/25/2011)
|
[odd: 1/26/2011] |
Patricia Bernhardt |
| 7582 |
1/26/2011 |
Misic, Mark |
(1/24/2011)
(Software Problems)
Baseline needs to be rebooted/reset.
(2/9/2011)
|
[odd: 1/26/2011]Note: Document problem and its resolution. |
Andy Rasmussen |
| 7573 |
1/25/2011 |
Misic, Mark |
(1/21/2011)
(Special Projects)
Install Novell client on Lori Jackson's laptop in BH 328Z.
(1/21/2011)
|
[odd: 1/25/2011] John completed. |
John Fudacz |
| 7576 |
1/25/2011 |
Gutta, Sreenivas |
(1/21/2011)
(Lab Issues)
Printer jam in the BH 132 lab.
|
[odd: 1/25/2011]2/8 Need to check rollers. 3/7/2011 - replaced two rollers in tray 4 input device. Tested successfully. Closed ticket. |
Patricia Bernhardt |
| 7575 |
1/25/2011 |
Shah, Shaili |
(1/21/2011)
(Lab Issues)
Zoom text will not launch on workstation 42 in the BH 132 lab.
(1/31/2011)
|
[odd: 1/25/2011]1/31 Re-imaged and now working. |
Patricia Bernhardt |
| 7574 |
1/25/2011 |
Anderson, Sue |
(1/21/2011)
(Blackboard Emails)
Need some assistance in the Blackboard grade book.
(1/25/2011)
|
[odd: 1/25/2011] |
Patty Solomon |
| 7571 |
1/24/2011 |
Myers, Pat |
(1/20/2011)
(Network Admin (excluding Names Admin))
Student worker having trouble getting on computer.
(1/20/2011)
|
[odd: 1/24/2011] John completed. |
John Fudacz |
| 7570 |
1/24/2011 |
Sinason, Dave |
(1/20/2011)
(Software Problems)
Having problems sending GroupWise emails and need assistance.
(1/24/2011)
|
[odd: 1/24/2011] Andy completed. |
John Fudacz |
| 7572 |
1/24/2011 |
Cao, Can |
(1/20/2011)
(Hardware Problems)
BH232-34 Windows Work Station login preventing users from logging in.
|
[odd: 1/24/2011] - 1/21/2011:re-imaged station. 1/24/2011 - Imaging completed, tested successfully and removed out of order sign. |
Patricia Bernhardt |
| 7568 |
1/24/2011 |
Wu, Yali |
(1/19/2011)
(Network Admin (excluding Names Admin))
Need access to ASCEND website for maintenance purposes.
(1/24/2011)
|
[odd: 1/24/2011] |
Andy Rasmussen |
| 7547 |
1/24/2011 |
Misic, Mark |
(1/6/2011)
(Special Projects)
Use my Blackberry to download the Blackboard Mobile Learn app. Refer to blackboard/mobile/ for details.
(1/14/2011)
|
[odd: 1/24/2011] |
Patty Solomon |
| 7567 |
1/21/2011 |
Lata, Joey |
(1/19/2011)
(Web Maintenance)
Update Sales Advisory Board membership directory.
(1/19/2011)
|
[odd: 1/21/2011] |
Kelsey Johnson |
| 7566 |
1/21/2011 |
Anderson, Sue |
(1/19/2011)
(Software Problems)
Need assistance with mapping issues to USI database.
(1/19/2011)
|
[odd: 1/21/2011] Andy completed. |
John Fudacz |
| 7569 |
1/21/2011 |
Zhang, Qianni |
(1/19/2011)
(Lab Issues)
BH132-17: Desktop Recovery Error after login to Novel, recycles back to Novel Login screen.
(1/24/2011)
|
[odd: 1/21/2011]1/21/2011: Reimaged pc. 1/24/2011: imaging completed, tested login and able to succesfully login and access desktop. |
Patricia Bernhardt |
| 7564 |
1/21/2011 |
Harrelson, Dawn |
(1/18/2011)
(Network Admin (excluding Names Admin))
Need access to Beta Alpha Psi website for maintenance purposes.
(1/24/2011)
|
[odd: 1/21/2011] |
Andy Rasmussen |
| 7491 |
1/21/2011 |
Misic, Mark |
(11/23/2010)
(Special Projects)
Work with Ron Parrish to test pilot a computer lab environment in the classroom using laptops.
(11/24/2010)
|
[odd: 1/21/2010] |
Andy Rasmussen |
| 7552 |
1/20/2011 |
Russo, Nancy |
(1/6/2011)
(PC Setups)
New computer install.
(1/20/2011)
|
[odd: 1/20/2011] John completed. |
John Fudacz |
| 7565 |
1/20/2011 |
Takkallapalli, Anusha |
(1/18/2011)
(Lab Issues)
MML Printer #248716 jamming.
|
[odd: 1/20/2011]-1/21/2011 - Toner Cartridge is damaged (leaking toner). Scheduled removal of printer for 1/28 to bring printer from lab to John's area for cleaning and troubleshooting. issue. 2/1 - 2/7 :Mark made arrangements w/Chuck/ITS to give us a tem |
Patricia Bernhardt |
| 7563 |
1/19/2011 |
Weilbaker, Jason |
(1/18/2011)
(Special Projects)
Create rollover image for assurance of learning image map
|
[odd: 1/19/2011] |
Jason Weilbaker |
| 7541 |
1/19/2011 |
Lata, Joey |
(1/5/2011)
(PC Setups)
New computer setup for MKTG GA.
(1/20/2011)
|
[odd: 1/19/2011] John completed. |
John Fudacz |
| 7542 |
1/19/2011 |
Listy, Angie |
(1/5/2011)
(PC Setups)
New laptop computer and printer setup for Jen Ellis (BH 328M).
(2/4/2011)
|
[odd: 1/19/2011] |
John Fudacz |
| 7559 |
1/18/2011 |
Mall, Jane |
(1/13/2011)
(Web Maintenance)
Add the Corporate Affiliates web page to the landing page.
(1/14/2011)
|
[odd: 1/18/2011] |
Kelsey Johnson |
| 7545 |
1/17/2011 |
Kloster, Sheila |
(1/5/2011)
(Web Maintenance)
Add sponsors to the ELC website.
(1/6/2011)
|
[odd: 1/17/2011] |
Kelsey Johnson |
| 7527 |
1/15/2011 |
Misic, Mark |
(12/15/2010)
(Special Projects)
Research options for hybrid recording/video conferencing system for ELC using IP cameras.
(1/15/2011)
|
[odd: 1/15/2011] |
Andy Rasmussen |
| 7561 |
1/14/2011 |
Brown, Paula |
(1/13/2011)
(General Inquiries)
How do I hide the header on the first page of a Word document?
(1/13/2011)
|
[odd: 1/14/2011] John completed. |
John Fudacz |
| 7558 |
1/14/2011 |
Carrel, Ann |
(1/12/2011)
(Classroom Technology Issues)
The power strip in the back room of BH 213 is not working.
(1/12/2011)
|
[odd: 1/14/2011] |
Andy Rasmussen |
| 7560 |
1/14/2011 |
Matuszewski, Linda |
(1/13/2011)
(Classroom Technology Issues)
The monitor in BH 333 is not receiving any input; check this out before Tuesday, January 18, 8:00 a.m. class.
(1/14/2011)
|
[odd: 1/14/2011] |
Andy Rasmussen |
| 7556 |
1/12/2011 |
Mall, Jane |
(1/10/2011)
(Special Projects)
Connect office computer to ACR front desk laser color printer.
(1/10/2011)
|
[odd: 1/12/2011] John completed. |
John Fudacz |
| 7557 |
1/12/2011 |
Zhou, Lei |
(1/10/2011)
(Special Projects)
Install SAS 9.2 on office PC.
(1/12/2011)
|
[odd: 1/12/2011] |
Andy Rasmussen |
| 7537 |
1/11/2011 |
Kloster, Sheila |
(1/4/2011)
(Training-Podium)
Podium training for Barsema room 213.
(1/5/2011)
|
[odd: 1/11/2011] |
Andy Rasmussen |
| 7548 |
1/11/2011 |
Schoenbachler, Denise |
(1/6/2011)
(Blackboard Appointments)
Provide Blackboard orientation at 10:30 a.m. on 1/11 for new adjunct faculty member.
(1/11/2011)
|
[odd: 1/11/2011] |
Patty Solomon |
| 7551 |
1/10/2011 |
Lata, Joey |
(1/6/2011)
(Web Maintenance)
Update MKTG sales site using shopping cart file.
(1/10/2011)
|
[odd: 1/10/2011] |
Kelsey Johnson |
| 7553 |
1/10/2011 |
Mall, Jane |
(1/6/2011)
(General Inquiries)
Is there any way to block Somerlinkurero email from hitting the ELC project description request form?
(1/18/2011)
|
[odd: 1/10/2011] |
Kelsey Johnson |
| 7550 |
1/10/2011 |
Anderson, Sue |
(1/6/2011)
(Hardware Problems)
Unstable PC displaying login issues.
(1/7/2011)
|
[odd: 1/10/2011] - problem resolved itself. |
John Fudacz |
| 7532 |
1/7/2011 |
Jackson, Lori |
(1/3/2011)
(Special Projects)
Place order to have phone installed.
(1/6/2011)
|
[odd: 1/7/2011] |
Mark Misic |
| 7540 |
1/7/2011 |
Hintzsche, Candy |
(1/5/2011)
(Web Maintenance)
Post invitation for Business Over Easy event in Rockford and speaker information on the website.
(1/11/2011)
|
[odd: 1/7/2011] |
Kelsey Johnson |
| 7543 |
1/7/2011 |
Jackson, Lori |
(1/5/2011)
(Web Maintenance)
Add personnel page to faculty & staff directory.
(1/6/2011)
|
[odd: 1/7/2011] |
Kelsey Johnson |
| 7544 |
1/7/2011 |
Kloster, Sheila |
(1/5/2011)
(Web Maintenance)
Update upcoming, current, and past projects on the ELC website.
(1/6/2011)
|
[odd: 1/7/2011] |
Kelsey Johnson |
| 7546 |
1/7/2011 |
Kloster, Sheila |
(1/5/2011)
(Web Maintenance)
Update coach bios on the ELC website.
(1/6/2011)
|
[odd: 1/7/2011] |
Kelsey Johnson |
| 7505 |
1/7/2011 |
Misic, Mark |
(12/2/2010)
(Special Projects)
Prepare for the spring semester distribution of the building 'rules and map cards.
|
[odd: 1/7/2011] |
Jason Weilbaker |
| 7535 |
1/7/2011 |
Fox, Barb |
(1/3/2011)
(Hardware Problems)
Need assistance to fix a virus on CPA Review laptop.
(1/26/2011)
|
[odd: 1/7/2011] 1/24 - wireless drivers need updating. |
John Fudacz |
| 7538 |
1/7/2011 |
Rider, Kyra |
(1/4/2011)
(Special Projects)
Printer repair; installation of fuser assembly.
(1/11/2011)
|
[odd: 1/7/2011] John completed. |
John Fudacz |
| 7514 |
1/7/2011 |
Huffman, Thomas |
(12/9/2010)
(Network Admin (excluding Names Admin))
Need access to Beta Alpha Psi website for maintenance purposes.
(1/7/2011)
|
[odd: 12/14/2010] |
Andy Rasmussen |
| 7530 |
1/7/2011 |
Carrel, Ann |
(1/3/2011)
(Training-Software)
Give Blackboard/MyNIU Orientation to new Fast-Trak students.
(1/7/2011)
|
[odd: 1/7/2011]1/3 Time set for 1:30 p.m. in BH 232. 1/5 Sonja will also have 4 students in attendance. |
Patty Solomon |
| 7539 |
1/6/2011 |
Phelan, Tamara |
(1/4/2011)
(Web Maintenance)
Update ACCY Internship web pages.
(1/4/2011)
|
[odd: 1/6/2011] |
Kelsey Johnson |
| 7536 |
1/6/2011 |
Mall, Jane |
(1/4/2011)
(General Inquiries)
Is it possible to get Office 2007 for my home NIU laptop?
(1/5/2011)
|
[odd: 1/6/2011]Was already installed |
Andy Rasmussen |
| 7533 |
1/5/2011 |
Anderson, Sue |
(1/3/2011)
(Web Maintenance)
Need the CPA Review home page cleaned and font changed.
(1/4/2011)
|
[odd: 1/5/2011] |
Kelsey Johnson |
| 7534 |
1/5/2011 |
Hintzsche, Candy |
(1/3/2011)
(Web Maintenance)
Upload John Savas photo on to the Executive Club membership website.
(1/4/2011)
|
[odd: 1/5/2011] |
Kelsey Johnson |
| 7528 |
1/5/2011 |
Linden, Rowene |
(12/17/2010)
(General Inquiries)
Is the coding on the L.M.A.S. Information Admission form in error?
(12/17/2010)
|
[odd: 1/5/2011] |
Kelsey Johnson |
| 7531 |
1/5/2011 |
Jackson, Lori |
(1/3/2011)
(PC Setups)
New computer setup.
(1/5/2011)
|
[odd: 1/5/2011]Will be receiving a laptop |
Andy Rasmussen |
| 7524 |
1/5/2011 |
Solomon, Patty |
(12/14/2011)
(Special Projects)
Setup laptop for MBA online lecture recording.
(1/5/2011)
|
[odd: 1/5/2011] |
Andy Rasmussen |
| 7521 |
12/17/2010 |
Weilbaker, Jason |
(12/13/2010)
(Special Projects)
Work with Ed Pierce to get widescreen footage of Chandler's video.
(12/17/2010)
|
[odd: 12/17/2010] |
Jason Weilbaker |
| 7520 |
12/17/2010 |
Weilbaker, Jason |
(12/13/2010)
(Special Projects)
Recreate standard rise slides
|
[odd: 12/17/2010] |
Jason Weilbaker |
| 7523 |
12/17/2010 |
Misic, Mark |
(12/10/2010)
(Special Projects)
Prepare classrooms for spring semester.
(12/17/2010)
|
[odd: 12/17/2010]12/13 231, 233 & 240 completed. 12/14 2nd floor completed. 12/15 3rd floor completed. 12/17 Technology portion of 200 & 301 needs to be done; also 300 is incomplete due to NIU police occupying space. |
Jeanette Biava |
| 7522 |
12/16/2010 |
Braffet, Sue |
(12/13/2010)
(Web Maintenance)
Post Executive Club scholars video to the website.
(1/18/2011)
|
[odd: 12/16/2010]12/14 Working with Ed Pierce from Media Services and Sue Braffet to get usable file. 1/10 Have converted file and will work with Jason to get coding. |
Kelsey Johnson |
| 7526 |
12/16/2010 |
Myers, Pat |
(12/14/2010)
(Software Problems)
Need assistance in getting the summer room schedule to link up.
(12/16/2010)
|
[odd: 12/16/2010] |
Andy Rasmussen |
| 7509 |
12/16/2010 |
Neeley, Lynn |
(12/7/2010)
(Blackboard Appointments)
Assist with setting up homepages in Blackboard for Spring '11 courses.
(12/16/2010)
|
[odd: 12/16/2010] |
Patty Solomon |
| 7510 |
12/15/2010 |
Braffet, Sue |
(12/8/2 |
