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Experiential Learning Center

Projects ~ 1999

Follet Higher Education Group- Call Center Project

In the Fall 1999 semester, six students worked closely with the Follett Higher Education Group to study their current requirements for a call center software system, research call center software packages, and make a recommendation to the company's management.

Motorola / NIU Knowledge Management System

In the summer of 1999, a team of NIU College of Business students developed a Web-based knowledge management system to support the strategic alliance between Motorola and the College of Business.

Wallace Intranet II

During the January 1999 semester a team of five NIU students worked with Wallace Computing Services. Acting as consultants, the students evaluated the company's corporate Intranet (@Wallace) in terms of work flow and technical structure.

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