Services Science, Management & Engineering |
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Nancy Russo, PhD, Chair Dept. of OM&IS College of Business nrusso@niu.edu
Kathleen McFadden, PhD Service Operations Service Quality kmcfadden@niu.edu
Greg Stock, PhD Supply Chain Management Service Quality gstock@niu.edu
Chuck Downing, PhD Process Improvement Decision Methods cdowning@niu.edu
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Those involved in the SSME initiative at NIU: |
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SSME |
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Tanuja Singh, PhD, Chair Dept. of Marketing College of Business tanuja@niu.edu
Mark Rosenbaum, PhD Services Marketing Database Mining mrosembaum@niu.edu
Kim Judson, PhD Services Marketing
Denise Schoenbachler, PhD Dean College of Business Northern Illinois University denises@niu.edu
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