My computer is getting older, it’s four years old to be exact, and with age comes inevitable problems. Programs crash, blue report screens plague my existence, and slow, buggy processes make finishing assignments a massive undertaking.
People have suggested taking my over-sized paperweight to major tech companies or local computer shops but who wants to pay $100 or more to fix a computer when you could buy a decent NEW one for south of $500?! Unfortunately I can’t justify purchasing either at the moment because I have other priorities.
I thought my situation was hopeless. My computer bugged out, I couldn’t get wi-fi in my own apartment for indefinite patches of time, the internet was slow, and moderately sized programs would crash all the time. I even had problems with Internet Explorer!
I had used every “10 ways to fix your computer” article and video that YouTube and Google had to offer. I was reaching the end of my rope, until a good friend of mine opened my eyes to the NIU Information Technology Services (ITS) Helpdesk.
What’s the ITS Helpdesk you ask?! Well I’ll tell you. It’s a magical place where students like you can bring your computers and phones to get them worked on and optimized. Oh, and did I mention that it’s free! What the literal…?! O.o Why did nobody tell me about this earlier! As soon as I learned about the Helpdesk I brought my computer in the same day. I dropped it off, got a ticket, and went on my merry way. It took no more than a day before one of the workers called me back and told me the “operation” was done. They cleaned it up, added some software, and even uploaded an intranet package so I could access my work emails from home! So many headaches from the past year and a half could’ve been avoided if only I knew. So many paper rewrites, system restores, and file backups could be erased from my memory.
So now I’m sharing this knowledge with you. This hidden treasure on NIU’s campus should be shouted from the rooftops because if it can revive my computer, who knows what they can do for you. Check them out at http://www.its.niu.edu/its/helpdesk/index.shtml and don’t let your computer problems stand between you and a good grade again! 2.0out